2004 GMC Topkick
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Topkick › 2004
These records cover every 2004 GMC Topkick. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2004 GMC Topkick. Newest first.
On certain medium duty trucks equipped with zf model 8018 steering gears, the steering gear may have been produced incorrectly. a steering gear with this condition may produce the feeling of hitting a curb and a cracking or pinging sound when the steering wheel IS turned.
Risk and remedy
Risk
The steering wheel position may be off-center and increased effort may be required when turning, increasing the risk of a crash.
Remedy
Dealers will inspect for certain date codes and verify the mileage on steering gears and replace gears as necessary. the recall began on october 25, 2007. owners may contact chevrolet at 1-800-630-2438; GMC at 1-866-996-9463; or isuzu at 1-800-255-6727.
Certain 2003-2005 model year 4500/5500 series chevrolet kodiak, school bus chassis, and GMC topkick vehicles; and 2003-2004 model year GMC school bus chassis vehicles equipped with an 8.1L engine and hydromax brake system. the power steering hose may come into contact with a portion of the intermediate steering shaft. a hole could be worn in the hose and…
Risk and remedy
Risk
If there IS sufficient amount of fluid loss, the driver will hear a noise from the power steering pump, the brake warning light and warning tone will activate. increased effort may be required for steering and braking, increasing the risk of a crash.
Remedy
Gm will notify its customers and dealers will reroute the power steering hose. if the steel braiding of the hose IS exposed, dealers are to replace the hose free of charge. the recall began on july 12, 2005. owners may contact chevrolet at 800-630-2438 or GMC at 866-996-9463.
Certain trucks, sport utility vehicles, and vans equipped with bosch hydro-boost brake assemblies, the hydraulic brake booster pressure accumulator may crack and separate from the hydro-boost assembly during normal operating conditions.
Risk and remedy
Risk
If a separation occurred and the hood of the vehicle were open, fragments from the accumulator could cause injury to people in the immediate area. the presence of this crack or fractured surface could allow the hydraulic fluid to leak from the accumulator circuit of the booster assembly. the loss of fluid would cause increased steering and braking effort and a crash may occur without prior warning.
Remedy
Dealers will test the hydro-boost assembly for functional operation of the two-function valve. if the hydro-boost assembly fails the test, dealers will replace the assembly free of charge. The recall began on march 23, 2005. owners may contact chevrolet at 1-800-630-2438, GMC trucks at 1-866-996-9463 and hummer at 1-800-732-5493.
On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position may corrode, weaken, and eventually fracture. if both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper.
Risk and remedy
Risk
Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. on vehicles that have had the bumper removed, the tailgate may drop even lower. additionally, if there IS cargo on the tailgate the cargo may fall off if the support cables fracture.
Remedy
Dealers will replace the cables. interim owner notification began on april 7, 20004. the recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. owners should contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438 or GMC at 1-866-996-9463, or visit www.mygmlink.com, and enter your vehicle identification number.
On certain trucks, the switch retainer holding the brake booster push rod and the brake pedal together could be missing.
Risk and remedy
Risk
This could cause the push rod and pedal to separate, resulting in a loss of foundation brakes and increasing the risk of a crash.
Remedy
Dealers will inspect and install a new retainer if missing. owner notification began march 5, 2004. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact gmcict at 1-800-862-4389.
Owner complaints
5 complaints
What owners report most
Latest complaints
- Electrical system
TL* - the contact stated that while driving on 1/10/07 under good road conditions, and at 80 mph the vehicle lost power. the contact stated the power loss lasted about 2 seconds and the vehicle came back on. the vehicle slowed to approximate 78 mph. the contact stated that all of the gauge…
TL* - the contact stated that while driving on 1/10/07 under good road conditions, and at 80 mph the vehicle lost power. the contact stated the power loss lasted about 2 seconds and the vehicle came back on. the vehicle slowed to approximate 78 mph. the contact stated that all of the gauge lights came on, but the odometer and speedometer were not visible during the loss of power. the engine did not lose power completely. the contact was on a delivery run, and was told by ll johnson distribution to call the hot line and report this incident. *Ak
- Steering › Linkages
Dt*: the contact stated upon inspection, the vehicle's drag links were worn out to the point of falling off. the contact expressed that steering would be completely lost if the drag links fell off. the dealer was contacted numerous times and determined that there was no problem with the vehicle. the manufacturer was not contacted.
- Steering › Linkages
Dt*: the contact stated upon inspection, the vehicle's drag links were worn out to the point of falling off. the contact expressed that steering would be completely lost if the drag links fell off. the dealer was contacted numerous times and determined that there was no problem with the vehicle. the manufacturer was not contacted.
- Steering › Linkages › Drag › Link › Connection
Drags links failing prematurely on GMC topkicks. First found at 31,000 miles. Checked the rest of the fleet and found 3 others failed. Since then we have had failures in as little as 6300 miles. Brand new just put in service. These are 2004/2005 and 2006 GMC. parts were replaced under warranty.…
Drags links failing prematurely on GMC topkicks. First found at 31,000 miles. Checked the rest of the fleet and found 3 others failed. Since then we have had failures in as little as 6300 miles. Brand new just put in service. These are 2004/2005 and 2006 GMC. parts were replaced under warranty. Warranty refused on the second go around. (So far) dealer IS investigating. failure would mean loss of steering control. Death and injuries. *nm
- Fuel system, other › Storage › Tank assembly
Dt: the contact stated there was a puddle on the driveway beneath the vehicle. he took vehicle to the dealership, and they replaced the auxiliary fuel tank. the problem recurred, and the vehicle IS currently at the dealership to be repaired again. *ak the fule hose was leaking and the fuel tank was leaking.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10250012Duramax Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10246499Duramax Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10240344This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10235713This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10228906This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
- 10227674This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
Every GMC Topkick model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.