2007 GMC W5500HD

Owner complaints

Latest complaints

• May 23, 2012OK130,850 mi
  Power train
  TL* the contact owns a 2007 GMC w5500 HD truck. The contact stated that the driver was traveling 10 mph when the vehicle became resistant to acceleration. There was an increase in engine rpms, but the vehicle would not accelerate. The check engine light also illuminated during the failure. The…

  TL* the contact owns a 2007 GMC w5500 HD truck. The contact stated that the driver was traveling 10 mph when the vehicle became resistant to acceleration. There was an increase in engine rpms, but the vehicle would not accelerate. The check engine light also illuminated during the failure. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 130,850.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
• 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
• 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
• 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
• 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
• 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
• 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10251888This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10250013High Voltage Safety ? High Voltage Disabling
• 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
• 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
• 10248444Vehicle Recalls
• 10247716J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10247681Information On Requests To Add OnStar Bluetooth Option.
• 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10247063A/C Blows Warm Or Poor Performance.
• 10247061J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
• 10246963Changing Turn-By-Turn Voice Response To Metric Or English Units
• 10246500High Voltage Safety ? High Voltage Disabling
• 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10245950Canadian Customers Unable To Place Calls In The United States
• 10245804Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
• 10245771Proper Wheel Installation and Wheel Torque Techniques
• 10245770Proper Wheel Installation and Wheel Torque Techniques
• 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
• 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10244200This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).