Harley-Davidson Motor Company (Harley-Davidson) is recalling certain Touring and CVO Touring motorcycles, including 2017-2019 FLHTCU, FLHTCUL, FLHTK ANV, FLHTKL, FLTRU, FLHTK, and 2016-2019 FLHTKSE, FLHTKSE ANV, and FLTRUSE models equipped with a Harley-Davidson Detachable Tour-Pak Luggage Conversion Kit (Part numbers 53000291, 53000291A, and 53000567).…
Risk and remedy
Risk
Without the rear red reflectors, the motorcycle has reduced visibility to other drivers, increasing the risk of a crash.
Remedy
Harley-Davidson has notified owners, and dealers will install the replacement reflectors, free of charge. The recall began August 19, 2019. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0629.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10176175GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1097 INTERNATIONAL FITMENT: THE BOOM! BOX GTS SOFTWARE UPDATE. PURPOSE: To notify International dealers that International GTS radios are now available to be ordered and installed in 2014-2018 Touring, CVO Touring and Trike models previously equipped with 6.5 GT radios as retrofittable with additional parts and software as noted. Markets Affected: Only international markets are affected.
10173477SERVICE BULLETIN M1510: MILWAUKEE-EIGHT ENGINE - NEW OIL FILTER. REVISION. PURPOSE: To inform dealers of an improved oil filter for the Milwaukee-Eight (MKE-8) engine. The new oil filter uses the same synthetic 5-micron media as the current filter, however, the new oil filter effective media surface area was increased by 25%. The increased media supports the higher oil flow rate of MKE-8 engines. Fitment, clearance and performance testing has only been performed on MKE-8 vehicles. All Twin Cam vehicles continue to use the current oil filter.
10173463SERVICE BULLETIN M1510: MILWAUKEE-EIGHT ENGINE - NEW OIL FILTER. REVISION. PURPOSE: To inform dealers of an improved oil filter for the Milwaukee-Eight (MKE-8) engine. The new oil filter uses the same synthetic 5-micron media as the current filter, however, the new oil filter effective media surface area was increased by 25%. The increased media supports the higher oil flow rate of MKE-8 engines. Fitment, clearance and performance testing has only been performed on MKE-8 vehicles. All Twin Cam vehicles continue to use the current oil filter.
10162967SERVICE BULLETIN M1492: 2017 - 2019 TOURING - MILWAUKEE EIGHT - INNER PRIMARY VENT. Purpose: Revision. Harley-Davidson has learned that a small percentage of dealers and customers are finding low transmission oil levels and high primary oil levels during normal maintenance intervals. This could indicate that oil is transferring from the transmission case to the primary housing through the transmission mainshaft. A inner primary vent service kit (Part No. 26500027) is now available to address this issue. The kit allows the primary to breath and prevents excessive pressure. All markets are affected.
10139400SERVICE BULLETIN M1463: MILWAUKEE-EIGHT - ROCKER COVER GASKET INVENTORY PURGE AND REPLACE. Purpose: To inform dealers that previous rocker cover gasket design on Milwaukee-Eight? are prone to varying degrees of oil leaks. These leaks may occur on certain vehicles with different combinations of painted, polished and chrome parts. Purge inventory of old gaskets and replace with new gasket which has enhanced sealing features.
10139399TECH ARTICLE TA0023: TA0023: Crankshaft Rod Bearing. Purpose: Technicians have been falsely identifying connecting rod bearings as failed due to a perception of resistance as the rods are rotated. The clearance of the Twin Cam and Milwaukee-Eight crank pin bearings are maintained to a very tight range. This optimizes performance and maintains low mechanical noise in operation. The connecting rod bore can also distort slightly in operation due to stress relaxation. As a result, bearing clearance decreases due to the contact zone broadening and the load being distributed over more rollers. The combination of a bore being slightly out of round and reduced bearing clearance can result in varying degrees of resistance through the range of motion. Axial clearance is also tightly controlled for proper alignment. For these reasons, zones of resistance can be found when the connecting rods are rotated by hand through their range of motion. Resistance during rod motion, by itself, is not an indication of a performance or durability concern.
10125156Service Bulletin M1430B: BOOM! BOX INFOTAINMENT SYSTEM GENERAL INFORMATION AND SOFTWARE RELEASE 1.20.X DESCRIPTION informs the dealer network that Boom! software version 1.20.3 released December 19, 2016 and is now available to download. This also provides notice that revision 1.20.2 was found to be corrupt. Do not install version 1.20.2 and delete any stored copies.
10125153SERVICE BULLETIN M1450: MILWAUKEE-EIGHT EQUIPPED VEHICLES - LOSS OF POWER OR HIGH ENGINE BRAKING. Purpose: 2017 and 2018 model motorcycles equipped with a Milwaukee-Eight engine can experience a condition known as sumping during extended periods at high rpm or under heavy engine load. This bulletin provides the diagnostic procedure for determining if sumping is occurring.
10125151TECH TIP TT462: TEAR-AWAY CABLE STRAP. Issue Description: Damage has occurred on some hand grips or brake levers when using side cutters to cut the cable strap that holds the keys in place. Reason for Tech Tip - The assembly plants are trying a new tear-away cable strap.
10125147Phone Campaign - Request for dealers to inspect Touring rear disc mounting screws to investigate if potential under-torque condition issue is present.
10125145TECH ARTICLE TA0021: Front Wheel Skid Spacer for 2018 Touring. Front fender damage caused by shipping spacer. The spacer is used to chock the tire in the skid correctly. This avoids shipping strap contact and possible damage to the front fender. If spacer remains attached, remove spacer before it contacts the front fender.
10125141SERVICE BULLETIN M1442: BOOM! BOX INFOTAINMENT SYSTEM GENERAL INFORMATION AND SOFTWARE RELEASE 1.21.X DESCRIPTION. This bulletin helps the dealer locate needed information to update and service Boom! Box Audio Infotainment systems. It also lists software revisions and the fixes addressed in each revision.
10124224Phone Campaign - Updated, Request for dealers to inspect Touring rear disc mounting screws to investigate if potential under-torque condition issue is present.
10124223SERVICE BULLETIN M1450: MILWAUKEE-EIGHT WITH STAGE KITS - LOSS OF POWER OR HIGH ENGINE BRAKING. Revision. Purpose: 2017 and 2018 model motorcycles equipped with a Milwaukee-Eight? engine and a Stage III or Stage IV kit can experience a condition known as sumping during extended periods in low gear, at high rpm or under heavy engine load. This bulletin provides the diagnostic procedure for determining if sumping is occurring.
10124221SERVICE BULLETIN M1454: 2018 TOURING AND SOFTAIL PLATFORMS - SCREAMIN' EAGLE STAGE II AND ADJUSTABLE PUSHROD INSTALLATION. Purpose: Dealers must order four washers (Part Number 6762D) separately when installing the kits listed on 2018 Milwaukee-Eight . The washers will be added to the kits on a later date. Required Dealer Action: Update the affected kits with washer stated when installing them on motorcycles. Refer to SIP (Service information portal) for the updated I-Sheets for the kits.
10124217TECH ARTICLE TTA0016: 2014 and Later Touring Steering Head Bearing Adjustment. Revised. Issue: Steering head bearings on 2014 and later Touring, CVO Touring and Police Touring motorcycles which may not have been adjusted correctly using the service manual procedure at dealerships. Resolution: NOTE - Never make adjustments by feel. Always follow the process in the appropriate service manual. When submitting warranty claim information for steer head bearing adjustment, Harley-Davidson requires the following data: 1) What was the original steering head bearing swing back result found on the vehicle? (see service manual), 2) What was the swing back result after the steering head bearing adjustment was performed? (see service manual).
10124216TECH ARTICLE TA0022: Transmission to Primary Oil Transfer. During service intervals, customers or dealers may find oil level in the primary above the clutch cover opening. This also is accompanied by low transmission oil level. 2014 - 2016 Vehicles:For Twin-Cam models, replace the oil seal (Part No. 12068) and sprocket shaft spacer (Part No. 24009-06). 2017 and Later Vehicles: Check the primary and transmission oil levels and adjust the oil volumes as needed. Verify oil levels again in 1,600 km (1,000 mi).
10124215TECH TIP CRUISE CONTROL AND PTT BUTTON CONFIGURATION USING DIGITAL TECHNICIAN II. Issue: Some CB (Citizens band) radio equipped Touring model customers have expressed concern about manipulating the PTT (Push to talk) button on the right hand control, while operating the throttle control. Symptom: Rider's comfort. Resolution: To address this concern, a new feature is included in DIGITAL TECHNICIAN II (PART NUMBER: HD-48650) software version 11.0 that allows the configuration of the PTT and cruise control buttons to be interchanged. This will allow CB radio customers the option to move PTT function to the LHCM (Left hand control module) and the cruise control function to the RHCM (Right hand control module). If a customer requests this change in configuration, the kit in Table 1 must be installed. These buttons are gray to visually differentiate them from the OE (Original equipment) buttons.
10124214TECH TIP TT461: MILWAUKEE-EIGHT - DIAGNOSTICS FOR OIL CONSUMPTION [Milwaukee-Eight Engines]. To explain oil consumption and diagnose whether excessive oil consumption is occurring to address issue of customer complaining of oil usage also referred to as oil consumption. Customers may not realize that all engines have some normal rate of oil consumption.
10117898TECH ARTICLE TA0021: Front Wheel Skid Spacer for 2018 Touring. Description: A spacer was added to the shipping skid for the front tire of 2018 Touring, CVO Touring and Touring Police vehicles. The spacer is used to chock the tire in the skid correctly. This avoids shipping strap contact and possible damage to the front fender. The spacer can remain attached to the front tire. This may damage the front fender as the motorcycle is removed from the skid. Action: When removing the motorcycle from the skid, verify that the spacer separates from the front tire. If spacer remains attached, remove spacer before it contacts the front fender.
10117897TECH ARTICLE TA0020: Oil Tinted Orange or Pink. Description: Some vehicles arriving from the factory have an orange or pink tint to the oil. Reason: Vehicles are selected at the plant at random times to perform an audit inspection. During these audit inspections, a fluorescent dye is added to the oil which can be orange or pink. This dye is used to check for leaks, seeps, and weeps after the vehicle is put through a test ride. This dye is oil soluble and does not effect the performance of the oil or the vehicle. The dye may be found in any oil cavity on the vehicle. Action: No action is required if there is dye identified in the oil.
10117896PARTS & ACCESSORIES BULLETIN PAB1067: SCREAMIN? EAGLE SMART TUNE PRO RELEASED FOR SHIPMENT. Purpose is to notify dealers that the Smart Tune PRO ? Automatic Tuning Module is 50-state U.S. EPA approved and released for shipment.
Every Harley-Davidson Flhtcul model year
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