Harley-Davidson Motor Company (Harley-Davidson) notified the agency on April 9, 2015, that they are recalling certain model year 2014-2015 Electra Glide Ultra Classic (FLHTCU), Electra Glide Ultra Classic - Twin Cooled (FLHTCU TC), Ultra Limited (FLHTK), Police Electra Glide (FLHTP), Street Glide (FLHX), Street Glide Special (FLHXS), CVO Street Glide…
Risk and remedy
Risk
When the engine is running and the motorcycle is in gear, if the clutch cannot be fully disengaged, the motorcycle may move unexpectedly, increasing the risk of a crash.
Remedy
Harley-Davidson will notify owners, and dealers will flush the clutch system and rebuild the clutch master cylinder, free of charge. The recall began April 23, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0165.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11008736SERVICE BULLETIN M1555 (REV E): BATTERY WARRANTY GUIDELINES. PURPOSE: Revision E. Added: Added procedures for the DCA-8000 E Battery Tester.* Updated: All sections. This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
11007544SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.8.8. Release Date: Week of August 5, 2024. New Features for Harley-Davidson vehicles: Advanced Module Replace for 2021 and later Revolution Max; 2023 and later CVO Touring; and 2024 Street Glide (FLHX), Road Glide (FLTRX). New Features for LiveWire vehicles: Updated calibrations for 2024 S2DM EV1/ EV6; 2024 S2MH EV1; and 2024 S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.
11005514GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1158: OIL FILTER PACKAGING AND CASE QUANTITY UPDATE. PURPOSE: To inform dealerships that Harley-Davidson has made updates to oil filters including new part numbers, packaging design, and bulk case quantity changes.
11001293SERVICE BULLETIN M1490 (V 24.6.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.6.4. Release Date: Week of May 1, 2024. New Features for LiveWire S2DM and S2MH, 2024 Revolution Max, and 2024 Touring.
10254115SERVICE BULLETIN M1612 (REV A): MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: Revision. Update: Notes for Table 3 and 4. * Updated: Part Numbers. This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Models Affected: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
10248401GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1146: 68193-95 BULB WEDGE, FENDER TIP LAMP. Purpose: To inform dealers of an issue with the bulb wire terminals not being to specification. The light bulbs were used in numerous front and rear fender tip light assemblies for domestic and international applications.
10248398SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Note: Resubmission is a correction to Selected Products Section of Transaction ID 24MC44619, NHTSA ID 10248397. Models Affected by M1612 to include only: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
10248397SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware.
10222358TECHNICAL TIP BULLETIN TA0016: 2014 and Later Touring Steering Head Bearing Adjustment. PURPOSE: REVISION. Updated: 2014-2019 to 2014 and later Touring vehicles, and VEHICLES AFFECTED. Harley-Davidson motorcycles are designed, manufactured and tested to be operated with both of the riders hands on the handlebar. If you or a customer are experiencing a handling concern, refer to the TROUBLESHOOTING, HANDLING, IRREGULARITIES found in the MAINTAINANCE chapter of the appropriate service manual. The service manual process is not intended to validate factory settings, but rather to be used if a concern is presented. Through extensive testing, Harley-Davidson has developed the service manual specification and adjustment procedure as the optimum steering head bearing adjustment and verification method to achieve the desired handling characteristics across all speeds and conditions. Addressing a perceived feel of low speed wobble, oscillation or free play by adjusting the steering head bearings beyond the service manual specification may have an adverse effect on motorcycle stability.
10195169Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid conditions. This condition may remain even after the moisture has evaporated.
10195140This bulletin is to inform dealers of the steps to perform after performing the Touring and Trike Rear Shock absorber callback return. The shipping plug must be transferred from the new shock to the return shock. When oil is allowed to leak during the return process, the call-back issue cannot be properly diagnosed. Installing the plug in the return shock contains the oil in the shock during the shipment to the supplier. This information applies to 2014-2016 Touring and Trike models with rear air shock absorbers.
10193488Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid conditions. This condition may remain even after the moisture has evaporated.
10193479This bulletin is to inform dealers of the steps to perform after performing the Touring and Trike Rear Shock absorber callback return. The shipping plug must be transferred from the new shock to the return shock. When oil is allowed to leak during the return process, the call-back issue cannot be properly diagnosed. Installing the plug in the return shock contains the oil in the shock during the shipment to the supplier. This information applies to 2014-2016 Touring and Trike models with rear air shock absorbers.
10178101SERVICE BULLETIN M1464: BOOM! AUDIO - GENERAL INFORMATION AND SOFTWARE UPDATE 1.22.X. PURPOSE: Revision. This bulletin helps the dealer locate needed information to update and service Boom! Box Audio Infotainment systems. It also lists software revisions and the fixes addressed in each revision. This bulletin also replaces the following documents: TT431A: Software Download and Warranty Information, M1346: Boom! Box Audio System Software Update, M1344E: Boom! Box Infotainment System General Information and Procedures, M1442: Box Infotainment System General Information and Software Release 1.21.X Description, and The Boom! Box Infotainment System Job Aid located on h-dnet.com
10176926TECHNICAL TIP BULLETIN TT413: 2009 - 2020 TOURING REAR FORK RUSTY WATER LEAKAGE. PURPOSE: Revision. Some 2009 - 2020 Touring, Touring CVO, Touring Police models exhibit drainage of rusty water from the rear fork (where the debris deflector mounts), which has raised customer concern. Updated Model Years. NOTE: This is a cosmetic concern and not an indication of an internal issue.
10176175GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1097 INTERNATIONAL FITMENT: THE BOOM! BOX GTS SOFTWARE UPDATE. PURPOSE: To notify International dealers that International GTS radios are now available to be ordered and installed in 2014-2018 Touring, CVO Touring and Trike models previously equipped with 6.5 GT radios as retrofittable with additional parts and software as noted. Markets Affected: Only international markets are affected.
10160929SERVICE BULLETIN M1476: 2014 - 2016 TWIN-COOLED COOLANT PUMP REPLACEMENT. Revision: Added Dealer inventory instructions. Purpose for Service Bulletin: To inform dealers of a new coolant pump replacement kit for 2014 - 2016 Twin Cooled vehicles. Markets Affected: All markets are affected.
10153989TECH ARTICLE TA0016: 2014 and Later Touring Steering Head Bearing Adjustment. Purpose: During recent dealer visits to observe steering head bearing adjustment process, Harley-Davidson staff observed that some dealers are not correctly following the service manual steering head bearing adjustment process. Issue: Steering head bearings on 2014 and later Touring, CVO Touring and Police Touring motorcycles which may not have been adjusted correctly using the service manual procedure at dealerships. Resolution: Never make adjustments by feel. Always follow the process in the appropriate service manual.
10139399TECH ARTICLE TA0023: TA0023: Crankshaft Rod Bearing. Purpose: Technicians have been falsely identifying connecting rod bearings as failed due to a perception of resistance as the rods are rotated. The clearance of the Twin Cam and Milwaukee-Eight crank pin bearings are maintained to a very tight range. This optimizes performance and maintains low mechanical noise in operation. The connecting rod bore can also distort slightly in operation due to stress relaxation. As a result, bearing clearance decreases due to the contact zone broadening and the load being distributed over more rollers. The combination of a bore being slightly out of round and reduced bearing clearance can result in varying degrees of resistance through the range of motion. Axial clearance is also tightly controlled for proper alignment. For these reasons, zones of resistance can be found when the connecting rods are rotated by hand through their range of motion. Resistance during rod motion, by itself, is not an indication of a performance or durability concern.
10117896PARTS & ACCESSORIES BULLETIN PAB1067: SCREAMIN? EAGLE SMART TUNE PRO RELEASED FOR SHIPMENT. Purpose is to notify dealers that the Smart Tune PRO ? Automatic Tuning Module is 50-state U.S. EPA approved and released for shipment.
10117892SERVICE BULLETIN M1446: BIG TWIN LONG BLOCK REPLACEMENT ENGINE, REVISION. Purpose is updated dealer action for Twin Cam engines for warranty or as replacement engines. Starting on June 1, 2017 HDMC (Harley-Davidson Motor Company) is no longer offering full engine replacement for model years 2014-2016 Touring Twin Cam engines. Starting on September 1, 2017 HDMC is no longer offering full engine replacement for model years 2014-2017 Softail, Dyna and CVO Softail Twin Cam engines.
10109606Service Bulletin M-1408F: 2014-2015 TOURING SADDLEBAG MOUNT - SAFETY RECALL 0166, Reason for Revision Kit 91500084 that do not meet the inspection criteria described under "Required Dealer Action" no longer need to be returned. Kit 91500084 that do not meet the inspection criteria can be destroyed and discarded. Previous revision information: No action is required on vehicles previously repaired with the 91500084 kit.
10109605Technical Article TA0016: MY14-17 Touring and CVO Touring Vehicles with fork mounted fairings; Steering head bearings on 2014 and later Touring and CVO Touring motorcycles which may not have been adjusted correctly using the service manual procedure at dealerships. During recent dealer visits to observe steering head bearing adjustment process, Harley-Davidson staff observed that some dealers are not correctly following the service manual steering head bearing adjustment process. Harley-Davidson motorcycles are designed, manufactured and tested to be operated with both of the rider?s hands on the handlebar. If you or a customer are experiencing a handling concern, refer to the TROUBLESHOOTING, HANDLING, IRREGULARITIES found in the MAINTAINANCE chapter of the appropriate service manual.
10096814Tech articles: installation of boom! Infotainment software release 1.20.2 may cause the infotainment system to freeze and become non-responsive to inputs from the hand controls, soft keys, or touch screen. An ignition cycle off-on may get the system to respond or it may not. If a customer IS experiencing this issue, update software to release 1.20.3.
10096304This bulletin helps the dealer locate needed information to update and service boom! Box audio infotainment systems. It also lists software revisions and the fixes addressed in each revision.