2009 Harley-Davidson FLHTCUSE4
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Harley-Davidson › FLHTCUSE4 › 2009
These records cover every 2009 Harley-Davidson FLHTCUSE4. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2009 Harley-Davidson FLHTCUSE4. Newest first.
Harley-Davidson Motor Company (Harley-Davidson) is recalling all 2008-2011 Touring, CVO Touring and VSRC motorcycles equipped with anti-lock brakes (ABS), including Road King (FLHR), Road King Police (EFI) (FLHP), Road King Police (EFI) (FLHPE), Electra Glide Standard Police (EFI) (FLHTP), Electra Glide Classic (EFI) (FLHTC), Electra Glide Ultra Classic…
Risk and remedy
Risk
These deposits may cause a valve within the ABS Hydraulic Control Unit to stick, reducing braking ability and increasing the risk of a crash.
Remedy
Harley-Davidson will notify owners, and dealers will flush the entire brake system with new Platinum Label DOT 4 brake fluid, free of charge. The recall began on February 14, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0171.
Harley-davidson IS recalling certain model year 2009-2012 touring, cvo touring and trike vehicles manufactured from june 6, 2008, through september 16, 2011. See the above list for the models included in the recall. The rear brake light switch may be exposed to excessive heat from the exhaust system.
Risk and remedy
Risk
The excessive heat may cause the switch to not activate the brake lamp or activate the brake lamp when no brake IS applied and/or cause a brake fluid leak at the brake light switch, affecting rear brake performance. Either condition may increase the risk of a crash.
Remedy
Harley-davidson will notify owners, and dealers will a install a rear brake light switch kit, free of charge. the safety recall IS expected to begin during october 31, 2011. owners may contact harley-davidson at 1-414-343-4056.
Harley-davidson IS recalling certain model year 2009 and 2010 touring family motorcycles, including cvo touring and trike products, manufactured from june 6, 2008 through november 19, 2009. the front fuel tank mounts may distort in reaction to severe frame damage from a frontal collision. this condition may cause a fuel leak at the weld of the front…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source may result in a fire, which could lead to injury or death to the rider.
Remedy
Dealers will install a left and right brace, which are intended to reduce front mount distortion during certain crash conditions. this repair will be performed free of charge. the safety recall began on december 11, 2009. owners may contact harley-davidson at 1-414-343-4056.
Owner complaints
6 complaints1 involved a fire
What owners report most
Latest complaints
- Exterior lighting
This occurred when the motorcycle was in a transport carrier. the bike was secured inside the transport trailer with the key so the alarm should not activate the led load balancer from kuryakyn caught on fire, this IS an aftermarket part certified by harley davidson for this application. when I…
This occurred when the motorcycle was in a transport carrier. the bike was secured inside the transport trailer with the key so the alarm should not activate the led load balancer from kuryakyn caught on fire, this IS an aftermarket part certified by harley davidson for this application. when I contacted kuryakyn about it, they said they knew about the problem but never recalled the parts and told me the replacement part to order. they told me it's because the alarm was active on the bike and caused the load balancer to overheat and catch fire.
- Power train
Inner primary started making noise and running rough.
- Service brakes
Front brake lever frozen, will not move, ABS light on, no front brakes. Motorcycle was stationary.
- Service brakes
I decided one morning to ride my bike down to the bmv to renew license plates. The ride down to the bmv both front and rear brakes function and operate properly. When I get back on the bike to leave, I get ready to stop just prior to entering the highway and my rear brake pedal IS rock solid with…
I decided one morning to ride my bike down to the bmv to renew license plates. The ride down to the bmv both front and rear brakes function and operate properly. When I get back on the bike to leave, I get ready to stop just prior to entering the highway and my rear brake pedal IS rock solid with no travel and no rear brakes whatsoever. I did have front breaks, but being surprised by not having any rear brakes I overcompensated my front brakes almost spilling the bike into traffic. After reading many harley davidson forums with folks who have had this same issue and having done some mechanical testing myself although I am not a certified mechanic I am convinced that the ABS system malfunctioned, leaving braking dangerous. The ABS unit IS designed to default to normal hydraulic braking if it malfunctions, it did not default it just became in operable! this IS a very deadly concern to me. I was surprised not to see complaints or action of this anywhere on your site as I read many forums complaining about this issue.fyi, I am 56 years old and have been riding a motorcycle since I got my license at 16 years old. I log thousands of miles annually as a motorcyclist. I do not feel safe on this motorcycle especially with my wife on there. I will not ride this motorcycle again till I convert the ABS to a full traditional hydraulic system. Can you confirm for me whether there have been similar complaints because maybe I just have not been in the right section to see them. Thank you.
- Service brakes, hydraulic · Suspension › Rear · Wheels
The rear wheel bearing failed severely damaging the rear wheel and brake. The motorcycle started shaking and wobbling. It was difficult to bring it to a stop and stay upright.
- Tires
TL* the contact owns a 2009 harley davidson motorcycle, flhtcuse4 equipped, with dunlop D407 p180/65/16 tires. The contact stated that he had experienced a recurring failure involving an abnormal and excessive vibration while driving at various speeds. The vehicle was taken to the dealer where the…
TL* the contact owns a 2009 harley davidson motorcycle, flhtcuse4 equipped, with dunlop D407 p180/65/16 tires. The contact stated that he had experienced a recurring failure involving an abnormal and excessive vibration while driving at various speeds. The vehicle was taken to the dealer where the contact was informed the tires were defective. The front tire was replaced and the failure persisted. the contact eventually replaced both tires. The failure mileage was 5,200 and the current mileage was 8,769.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Sudden Brake Failure - Motorcycle
The Office of Defects Investigation (ODI) opened this investigation in July 2016 based on forty-three (43) Vehicle Owner Questionnaires (VOQ).During the course of this investigation ODI received a total of 145 VOQs related to the alleged defect on the subject motorcycles.Owners allege they experience a sudden and…
The Office of Defects Investigation (ODI) opened this investigation in July 2016 based on forty-three (43) Vehicle Owner Questionnaires (VOQ).During the course of this investigation ODI received a total of 145 VOQs related to the alleged defect on the subject motorcycles.Owners allege they experience a sudden and complete loss of brakes on one or both wheels.To better understand the cause of the braking issue on the subject motorcycles, ODI requested NHTSA's Vehicle Research and Test Center (VRTC) conduct inspections and testing of affected vehicle braking systems.Through its work, VRTC determined that deposits were forming on the valves in the Hydraulic Control Unit (HCU) of the Antilock Braking System (ABS). These deposits could prevent the proper function of the HCU and render the brakes ineffective.To understand why deposits were forming in the HCU, Harley Davidson completed an analysis of the Dow 460 brake fluid used as original equipment on the subject motorcycles and determined that it had stability issues if left in the brake system for an extended period of time.Harley Davidson found that if a brake fluid flush was not conducted as outlined in the owner?s manual for the motorcycles, and was left in the system for a period of time beyond their recommendation; deposits could form in the HCU.Through further testing, Harley Davidson identified an alternate, commercially available, brake fluid that did not have the same stability issues as the original fluid and could stop the proliferation of any current brake system deposits.ODI sent Information Request (IR) letters to Harley Davidson and Dow Chemical (the supplier of the brake fluid on the subject motorcycles) to collect information about the subject bikes and the alleged defect.Harley Davidson responded in full on Sept 30, 2016 and Dow responded with a confidential submission on October 25, 2017.ODI analyzed the information contained in both IR responses and concluded that motorcycles manufactured during Model Years (MY) 2008, 2009, 2010, and 2011 were failing at a rate greater than their peers.Based on this analysis and the brake fluid study conducted by Harley Davidson, a group of motorcycles was identified that were potentially affected by the instability of the original brake fluid.2008 marked the introduction of ABS on Harley Davidson motorcycles and a change in the Dow 460 brake fluid used in the 2012 MY vehicles provided the bases for the scope of the affected population.With recall action 18V-076 taken by Harley Davidson this investigation is closed as further use of agency resources does not appear to be warranted.The ODI reports cited above can be reviewed at: https://www.nhtsa.gov/ using the complaint identification numbers attached to this resume.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008736SERVICE BULLETIN M1555 (REV E): BATTERY WARRANTY GUIDELINES. PURPOSE: Revision E. Added: Added procedures for the DCA-8000 E Battery Tester.* Updated: All sections. This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
- 11007544SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.8.8. Release Date: Week of August 5, 2024. New Features for Harley-Davidson vehicles: Advanced Module Replace for 2021 and later Revolution Max; 2023 and later CVO Touring; and 2024 Street Glide (FLHX), Road Glide (FLTRX). New Features for LiveWire vehicles: Updated calibrations for 2024 S2DM EV1/ EV6; 2024 S2MH EV1; and 2024 S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.
- 11005514GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1158: OIL FILTER PACKAGING AND CASE QUANTITY UPDATE. PURPOSE: To inform dealerships that Harley-Davidson has made updates to oil filters including new part numbers, packaging design, and bulk case quantity changes.
- 11001293SERVICE BULLETIN M1490 (V 24.6.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.6.4. Release Date: Week of May 1, 2024. New Features for LiveWire S2DM and S2MH, 2024 Revolution Max, and 2024 Touring.
- 10254115SERVICE BULLETIN M1612 (REV A): MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: Revision. Update: Notes for Table 3 and 4. * Updated: Part Numbers. This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Models Affected: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
- 10248401GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1146: 68193-95 BULB WEDGE, FENDER TIP LAMP. Purpose: To inform dealers of an issue with the bulb wire terminals not being to specification. The light bulbs were used in numerous front and rear fender tip light assemblies for domestic and international applications.
- 10248398SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Note: Resubmission is a correction to Selected Products Section of Transaction ID 24MC44619, NHTSA ID 10248397. Models Affected by M1612 to include only: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
- 10248397SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware.
- 10179446GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1100: TWIN CAM LONGBLOCK & WARRANTY ENGINE - PROGRAM UPDATES. PURPOSE: To inform dealers of certain twin cam longblock and twin cam warranty engines are no longer supported. Instead, shortblocks should be ordered where applicable.
- 10176926TECHNICAL TIP BULLETIN TT413: 2009 - 2020 TOURING REAR FORK RUSTY WATER LEAKAGE. PURPOSE: Revision. Some 2009 - 2020 Touring, Touring CVO, Touring Police models exhibit drainage of rusty water from the rear fork (where the debris deflector mounts), which has raised customer concern. Updated Model Years. NOTE: This is a cosmetic concern and not an indication of an internal issue.