2021 Harley-Davidson Flsb

Owner complaints

Latest complaints

• Mar 31, 2024VA
  Service brakes
  1st time start bike to go ride , pulled break lever, it completely collapsed. Took to dealer as it was new they said routine maintenance. Bike was less than 1 yr old. Now the bike is 3 years old , went to go ride started bike brake lever has collapsed again. First time the bike had less than 2000…

  1st time start bike to go ride , pulled break lever, it completely collapsed. Took to dealer as it was new they said routine maintenance. Bike was less than 1 yr old. Now the bike is 3 years old , went to go ride started bike brake lever has collapsed again. First time the bike had less than 2000 miles , I now have 7000 miles on it and there is no reason for this continual defect. I have a certified motorcycle technician that lives beside me and even he says it’s a factory defect and is going to hurt someone. I have been riding motorcycles since I was 14 years old and never had such an issue with a new bike. It’s irresponsible, unreasonable and unacceptable that Harley has not recalled these bikes. A new rider or inexperienced person is going to get killed on one of these bikes. And all I get from the dealer is it’s routine maintenance? This needs to be addressed immediately.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011630GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1162: PRO STREET TUNER-VIN AND CALIBRATION SEARCH. PURPOSE: To inform dealerships of a new Vehicle Identification Number (VIN) and Calibration search function for the Screamin' Eagle Pro Street Tuner (Bluetooth).
• 11010221WARRANTY BULLETIN W146 (REV B): TIRE TREAD DEPTH GUIDE-UPDATE. PURPOSE: [Revision B. Updated: Tire Tread Depth Guide. Add tire part numbers 43200063 and 43200038A.] To provide tire tread depth specifications for the dealership network to consult when filling warranty claims on used tires. Please see the Warranty Manual of your region for tire policy guidelines. Updated: Tire Tread Guide. Add tire part number 43100038B. Update tire tread depth, adjustment and reimbursement.
• 11010215SERVICE BULLETIN M1555 (REV F): BATTERY WARRANTY GUIDELINES. PURPOSE: [Revision F. Added: Added video link for the DCA-8000 Battery Tester. Added: Supplemental Procedure Video.] This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
• 11008736SERVICE BULLETIN M1555 (REV E): BATTERY WARRANTY GUIDELINES. PURPOSE: Revision E. Added: Added procedures for the DCA-8000 E Battery Tester.* Updated: All sections. This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
• 11007544SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.8.8. Release Date: Week of August 5, 2024. New Features for Harley-Davidson vehicles: Advanced Module Replace for 2021 and later Revolution Max; 2023 and later CVO Touring; and 2024 Street Glide (FLHX), Road Glide (FLTRX). New Features for LiveWire vehicles: Updated calibrations for 2024 S2DM EV1/ EV6; 2024 S2MH EV1; and 2024 S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.
• 11005514GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1158: OIL FILTER PACKAGING AND CASE QUANTITY UPDATE. PURPOSE: To inform dealerships that Harley-Davidson has made updates to oil filters including new part numbers, packaging design, and bulk case quantity changes.
• 11001293SERVICE BULLETIN M1490 (V 24.6.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.6.4. Release Date: Week of May 1, 2024. New Features for LiveWire S2DM and S2MH, 2024 Revolution Max, and 2024 Touring.
• 10254115SERVICE BULLETIN M1612 (REV A): MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: Revision. Update: Notes for Table 3 and 4. * Updated: Part Numbers. This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Models Affected: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
• 10248400GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1144: 2021-2022 SCREAMIN' EAGLE STAGE I (CARB) EO APPROVALS. PURPOSE: Revision. To inform California dealers about the new California Air Resources Board (CARB) approvals for select 2021-2022 Harley-Davidson vehicles. Summary: Various Screamin' Eagle Air Cleaner Kits and Stage I calibrations have been approved for sale on select 2021 and 2022 Harley-Davidson models. Please see the table below that indicates which part numbers should be ordered for what models. Revision: Refer to Summary. Update non-Bluetooth calibrations availability.
• 10248398SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Note: Resubmission is a correction to Selected Products Section of Transaction ID 24MC44619, NHTSA ID 10248397. Models Affected by M1612 to include only: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
• 10248397SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware.
• 10245706GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1144: 2021-2022 SCREAMIN' EAGLE STAGE I (CARB) EO APPROVALS. PURPOSE: To inform California dealers about the new California Air Resources Board (CARB) approvals for select 2021-2022 Harley-Davidson vehicles. Summary: Various Screamin' Eagle Air Cleaner Kits and Stage I calibrations have been approved for sale on select 2021 and 2022 Harley-Davidson models. Please see the table that indicates which part numbers should be ordered for what models.
• 10244933GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1143: SCREAMIN EAGLE CARB APPROVALS. PURPOSE: To inform California dealers about the new California Air Resources Board (CARB) approvals. Screamin' Eagle Quickshifter and Screamin' Eagle Extreme Flow 55mm Intake Manifold.
• 10244929SERVICE BULLETIN M1611: MILWAUKEE-EIGHT TRANSMISSION SHIFT DRUM UPDATE. PURPOSE: This bulletin informs dealers of a transmission shift drum running change to all variants of the Milwaukee-Eight powertrain. Starting on October 4, 2023 all Milwaukee-Eight CVO, Police, Softail, Touring and Trike models will be assembled using a common shift drum. The new shift drum (Part No. 33900265) is replacing the old shift drum (Part No. 33900172). The new shift drum was developed to include the "D" shaft on the end to interface with the Gear Position Sensor on 2023 CVO Street Glide (FLHXSE) and Road Glide (FLTRXSE). For all other Milwaukee-Eight models, the bearing door has been modified by adding a pocket to accept the "D" shaft of the new shift drum.
• 10242146GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1142 (REV A): SCREAMIN EAGLE X OHLINS SPECIALTY TOOLS FOR SOFTAIL FORK KIT(S). PURPOSE: To inform dealerships about the hlins specialty tools that are required for the installation of the Front Fork Kit(s) on 2018-later Softail models.
• 10242096SERVICE BULLETIN M1600: 2023 MILWAUKEE EIGHT OIL PAN FASTENER CHANGE. PURPOSE: This bulletin informs dealers that there is a running change for the oil pan fastener on all Milwaukee-Eight powered Softail and Touring models. As of Monday July 31, 2023, Powertrain Operations (PTO) in Menomonee Falls, WI is building all Milwaukee-Eight Softail and Touring powertrain models with new oil pan fasteners (Part No. 12600369). The old fasteners (Part No. 4741A) will still remain available for dealer purchase. The oil pans for the Softail and Touring models were updated to accept the new fastener geometry. Their Part Numbers have been superseded to (-A). Touring will be (Part No. 24400180A) and Softail will be (Part No. 24400208A). The new fastener will not fit with an old oil pan but the old hardware will still be available for dealer purchase. The old fastener CAN be used with a new (-A) oil pans. The fastener torque has not been changed.
• 10240482GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1140: CALIFORNIA SCREAMIN EAGLE PRO STREET TUNER. PURPOSE: To inform dealerships about the availability of the new Bluetooth Screamin Eagle Pro Street Tuner for California models. 2021-2022: Softail, Touring and Trike California models only.
• 10235272SERVICE BULLETIN M1586: SCREAMIN' EAGLE OIL PUMP INCORRECTLY MACHINED. PURPOSE: This bulletin informs dealers that Harley-Davidson has found a quality issue with the Screamin' Eagle Oil Pump and how to check inventory for this condition. Markets Affected: Worldwide
• 10228742SERVICE BULLETIN M1507: LOW/NO CHARGING DIAGNOSTICS. Revision. PURPOSE: To inform the dealers of updated and new symptom-based diagnostics for the low or no charging symptom. Motorcycles Affected: 2017-2023 Touring and Trike platform; 2018-2023 Softail platform. Required Dealer Action: Use the new diagnostics on all affected platforms. View current electronic version of the Electrical Diagnostic Manual (EDM) at https://serviceinfo.harley-davidson.com.
• 10217257GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1111: 2021 VEHICLES - SCREAMIN' EAGLE UPDATES. PURPOSE: Revision. To notify dealers of Screamin' Eagle Street Tuner 49-State (only) calibrations for 2021 vehicles are now available. Screamin' Eagle Smart Tune Pro Automatic Tuning Module is currently a no-fit for 2021 Softail, Touring, Custom Vehicle Operations (CVO) Touring, Police Touring or Trike models due to the 2021 Electronic Control Module (ECM) change. However, it will continue to work with 2021 Sportster models. The Screamin Eagle team is working on enabling this product to fit those Milwaukee-Eight (MKE-8) equipped ECMs in the future.
• 10217256GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1111: 2021 VEHICLES - SCREAMIN' EAGLE UPDATES. PURPOSE: Revision. To notify dealers of Screamin' Eagle Street Tuner 49-State (only) calibrations for 2021 vehicles are now available. Screamin' Eagle Smart Tune Pro Automatic Tuning Module is currently a no-fit for 2021 Softail, Touring, Custom Vehicle Operations (CVO) Touring, Police Touring or Trike models due to the 2021 Electronic Control Module (ECM) change. However, it will continue to work with 2021 Sportster models. The Screamin Eagle team is working on enabling this product to fit those Milwaukee-Eight (MKE-8) equipped ECMs in the future.
• 10210131SERVICE BULLETIN M1535: SERVICE MANUAL AND ISHEET HANDLEBAR INSTALLATION REQUIREMENTS UPDATE: MODULAR BRAKE LINE KITS. PURPOSE: This bulletin informs dealers that Harley-Davidson has identified incorrect information in the 2018-2021 Softail Service Manuals. These errors have been corrected and are visible on Service Information Portal (SIP).
• 10210129SERVICE BULLETIN M1507: LOW/NO CHARGING DIAGNOSTICS. Revision. PURPOSE: To inform the dealers of updated and new symptom-based diagnostics for the low or no charging symptom on affected platforms. Required Dealer Action: Use the new diagnostics on all affected platforms. Replace the LOW OR NO CHARGING symptom based diagnostic in the electrical diagnostic manual with the updated and new sections.
• 10204147SERVICE BULLETIN M1542: MY21 TRANSMISSION DIPSTICK CHANGE. PURPOSE: This service bulletin is to inform dealers of a change to the transmission dipstick. This covers all Milwaukee-Eight powertrain's built at the Pilgrim Road Power Train Operations (PTO) factory in Menomonee Falls, Wisconsin for model year 2021 and 2022.
• 10202127SERVICE BULLETIN M1535: SERVICE MANUAL UPDATES. PURPOSE: This bulletin informs dealers that Harley-Davidson has identified incorrect information in the 2018- 2021 Softail Service Manuals. These errors have been corrected and are visible on Service Information Portal (SIP). Update 3 sections of the Softail Service Manuals. Each correction specifies which model year is needed for the update. Follow the updated service procedures available in SIP and replace printed Softail Service Manual content: 3.15 Brake Line: Front Master Cylinder (ABS) 2018 - 2021 Softail Service Manuals; 3.21 Steering Head/Fork Stem and Bracket Assembly - 2021 Service Manual; 3.20 Front Fork - FXLRS 2021 Service Manual.
• 10195169Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid conditions. This condition may remain even after the moisture has evaporated.
• 10193488Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid conditions. This condition may remain even after the moisture has evaporated.
• 10189984SERVICE BULLETIN M1520: 2021 INITIAL CARE. PURPOSE: Revised. The purpose of this program is to monitor Harley-Davidson quality delivered to the customers. Harley-Davidson Technical Service is providing an initial care program for a number of 2021 vehicle components. Update: All Internal Combustion Engine (ICE) vehicles parts have been removed from the initial care program as of March 19, 2021. All Electric Vehicle (EV) parts will remain in the initial care program. Table 2, Initial Care Parts List. Duration of Program: January 4, 2021 through April 4, 2021.

Every Harley-Davidson Flsb model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.