2019 Harley-Davidson Flsl

Owner complaints

Latest complaints

• Mar 21, 2022CA11,000 mi1 injury
  Equipment › Motorcycle › Helmets
  The contact owns a 2019 Harley Davidson FLSL. The contact stated while driving the motorcycle at approximately 25 MPH, he experienced a failure with the plastic nose guard on Sena Outrush Bluetooth motorcycle helmet. The nose guard blew into the contacts eyes, which caused the contact to lose…

  The contact owns a 2019 Harley Davidson FLSL. The contact stated while driving the motorcycle at approximately 25 MPH, he experienced a failure with the plastic nose guard on Sena Outrush Bluetooth motorcycle helmet. The nose guard blew into the contacts eyes, which caused the contact to lose control of the motorcycle. The contact fell off the motorcycle, while the motorcycle drove automatically under a truck in front. The contact had notified the store and manufacturer of the nose guard failure. The contact was transported by helicopter to a trauma center. The contact sustained spleen and puncher's lungs, kidney, and back disc fractured injuries. The motorcycle was taken to the local dealer and was repaired for cosmetic damages. The manufacturer was notified of the failure with the helmet defect. The approximate failure mileage was 11,000.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010221WARRANTY BULLETIN W146 (REV B): TIRE TREAD DEPTH GUIDE-UPDATE. PURPOSE: [Revision B. Updated: Tire Tread Depth Guide. Add tire part numbers 43200063 and 43200038A.] To provide tire tread depth specifications for the dealership network to consult when filling warranty claims on used tires. Please see the Warranty Manual of your region for tire policy guidelines. Updated: Tire Tread Guide. Add tire part number 43100038B. Update tire tread depth, adjustment and reimbursement.
• 11010215SERVICE BULLETIN M1555 (REV F): BATTERY WARRANTY GUIDELINES. PURPOSE: [Revision F. Added: Added video link for the DCA-8000 Battery Tester. Added: Supplemental Procedure Video.] This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
• 11010212SERVICE BULLETIN M1555 (REV F): BATTERY WARRANTY GUIDELINES. PURPOSE: [Revision F. Added: Added video link for the DCA-8000 Battery Tester. Added: Supplemental Procedure Video.] This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
• 11008736SERVICE BULLETIN M1555 (REV E): BATTERY WARRANTY GUIDELINES. PURPOSE: Revision E. Added: Added procedures for the DCA-8000 E Battery Tester.* Updated: All sections. This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
• 11007544SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.8.8. Release Date: Week of August 5, 2024. New Features for Harley-Davidson vehicles: Advanced Module Replace for 2021 and later Revolution Max; 2023 and later CVO Touring; and 2024 Street Glide (FLHX), Road Glide (FLTRX). New Features for LiveWire vehicles: Updated calibrations for 2024 S2DM EV1/ EV6; 2024 S2MH EV1; and 2024 S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.
• 11005514GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1158: OIL FILTER PACKAGING AND CASE QUANTITY UPDATE. PURPOSE: To inform dealerships that Harley-Davidson has made updates to oil filters including new part numbers, packaging design, and bulk case quantity changes.
• 11001293SERVICE BULLETIN M1490 (V 24.6.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.6.4. Release Date: Week of May 1, 2024. New Features for LiveWire S2DM and S2MH, 2024 Revolution Max, and 2024 Touring.
• 10254115SERVICE BULLETIN M1612 (REV A): MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: Revision. Update: Notes for Table 3 and 4. * Updated: Part Numbers. This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Models Affected: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
• 10248400GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1144: 2021-2022 SCREAMIN' EAGLE STAGE I (CARB) EO APPROVALS. PURPOSE: Revision. To inform California dealers about the new California Air Resources Board (CARB) approvals for select 2021-2022 Harley-Davidson vehicles. Summary: Various Screamin' Eagle Air Cleaner Kits and Stage I calibrations have been approved for sale on select 2021 and 2022 Harley-Davidson models. Please see the table below that indicates which part numbers should be ordered for what models. Revision: Refer to Summary. Update non-Bluetooth calibrations availability.
• 10248398SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Note: Resubmission is a correction to Selected Products Section of Transaction ID 24MC44619, NHTSA ID 10248397. Models Affected by M1612 to include only: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
• 10248397SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware.
• 10245706GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1144: 2021-2022 SCREAMIN' EAGLE STAGE I (CARB) EO APPROVALS. PURPOSE: To inform California dealers about the new California Air Resources Board (CARB) approvals for select 2021-2022 Harley-Davidson vehicles. Summary: Various Screamin' Eagle Air Cleaner Kits and Stage I calibrations have been approved for sale on select 2021 and 2022 Harley-Davidson models. Please see the table that indicates which part numbers should be ordered for what models.
• 10244933GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1143: SCREAMIN EAGLE CARB APPROVALS. PURPOSE: To inform California dealers about the new California Air Resources Board (CARB) approvals. Screamin' Eagle Quickshifter and Screamin' Eagle Extreme Flow 55mm Intake Manifold.
• 10244929SERVICE BULLETIN M1611: MILWAUKEE-EIGHT TRANSMISSION SHIFT DRUM UPDATE. PURPOSE: This bulletin informs dealers of a transmission shift drum running change to all variants of the Milwaukee-Eight powertrain. Starting on October 4, 2023 all Milwaukee-Eight CVO, Police, Softail, Touring and Trike models will be assembled using a common shift drum. The new shift drum (Part No. 33900265) is replacing the old shift drum (Part No. 33900172). The new shift drum was developed to include the "D" shaft on the end to interface with the Gear Position Sensor on 2023 CVO Street Glide (FLHXSE) and Road Glide (FLTRXSE). For all other Milwaukee-Eight models, the bearing door has been modified by adding a pocket to accept the "D" shaft of the new shift drum.
• 10242146GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1142 (REV A): SCREAMIN EAGLE X OHLINS SPECIALTY TOOLS FOR SOFTAIL FORK KIT(S). PURPOSE: To inform dealerships about the hlins specialty tools that are required for the installation of the Front Fork Kit(s) on 2018-later Softail models.
• 10242096SERVICE BULLETIN M1600: 2023 MILWAUKEE EIGHT OIL PAN FASTENER CHANGE. PURPOSE: This bulletin informs dealers that there is a running change for the oil pan fastener on all Milwaukee-Eight powered Softail and Touring models. As of Monday July 31, 2023, Powertrain Operations (PTO) in Menomonee Falls, WI is building all Milwaukee-Eight Softail and Touring powertrain models with new oil pan fasteners (Part No. 12600369). The old fasteners (Part No. 4741A) will still remain available for dealer purchase. The oil pans for the Softail and Touring models were updated to accept the new fastener geometry. Their Part Numbers have been superseded to (-A). Touring will be (Part No. 24400180A) and Softail will be (Part No. 24400208A). The new fastener will not fit with an old oil pan but the old hardware will still be available for dealer purchase. The old fastener CAN be used with a new (-A) oil pans. The fastener torque has not been changed.
• 10235272SERVICE BULLETIN M1586: SCREAMIN' EAGLE OIL PUMP INCORRECTLY MACHINED. PURPOSE: This bulletin informs dealers that Harley-Davidson has found a quality issue with the Screamin' Eagle Oil Pump and how to check inventory for this condition. Markets Affected: Worldwide
• 10228742SERVICE BULLETIN M1507: LOW/NO CHARGING DIAGNOSTICS. Revision. PURPOSE: To inform the dealers of updated and new symptom-based diagnostics for the low or no charging symptom. Motorcycles Affected: 2017-2023 Touring and Trike platform; 2018-2023 Softail platform. Required Dealer Action: Use the new diagnostics on all affected platforms. View current electronic version of the Electrical Diagnostic Manual (EDM) at https://serviceinfo.harley-davidson.com.
• 10210131SERVICE BULLETIN M1535: SERVICE MANUAL AND ISHEET HANDLEBAR INSTALLATION REQUIREMENTS UPDATE: MODULAR BRAKE LINE KITS. PURPOSE: This bulletin informs dealers that Harley-Davidson has identified incorrect information in the 2018-2021 Softail Service Manuals. These errors have been corrected and are visible on Service Information Portal (SIP).
• 10210129SERVICE BULLETIN M1507: LOW/NO CHARGING DIAGNOSTICS. Revision. PURPOSE: To inform the dealers of updated and new symptom-based diagnostics for the low or no charging symptom on affected platforms. Required Dealer Action: Use the new diagnostics on all affected platforms. Replace the LOW OR NO CHARGING symptom based diagnostic in the electrical diagnostic manual with the updated and new sections.
• 10202127SERVICE BULLETIN M1535: SERVICE MANUAL UPDATES. PURPOSE: This bulletin informs dealers that Harley-Davidson has identified incorrect information in the 2018- 2021 Softail Service Manuals. These errors have been corrected and are visible on Service Information Portal (SIP). Update 3 sections of the Softail Service Manuals. Each correction specifies which model year is needed for the update. Follow the updated service procedures available in SIP and replace printed Softail Service Manual content: 3.15 Brake Line: Front Master Cylinder (ABS) 2018 - 2021 Softail Service Manuals; 3.21 Steering Head/Fork Stem and Bracket Assembly - 2021 Service Manual; 3.20 Front Fork - FXLRS 2021 Service Manual.
• 10195169Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid conditions. This condition may remain even after the moisture has evaporated.
• 10193488Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid conditions. This condition may remain even after the moisture has evaporated.
• 10188353SERVICE BULLETIN M1514: 2020 SOFTAIL - CLUTCH RAMP RUNNING CHANGE. PURPOSE: Revision. To inform dealers of a running change to the inner and outer ramp of the clutch actuation system in all 2020 Softails built on and after March 15, 2020. Changing to the new inner and outer ramp from the previous design is not a warrantable event. Motorcycles Affected: 2018-2020 Softail - Built before March 15, 2020. Harley-Davidson is creating a kit (Part No. 37000376) for this change.
• 10180723GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1105: SCREAMIN' EAGLE CALIBRATIONS & SMART TUNE UPDATES. PURPOSE: To inform dealers, that new Screamin Eagle calibrations are now available for 49 State application. These calibrations are for the launched Touring (119/122 ci) Stage III Kits and Softail (128/131ci) Stage IV Kits/Crate. Smart Tune software program enhancements within latest software release. Screamin' Eagle Smart Tune software program has been enhanced to allow for more advanced data acquisition over a broader range.
• 10180722GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1103: SCREAMIN' EAGLE - NEW STAGE KIT CALIBRATION AVAILABILITY. PURPOSE: Revision. To inform dealers of Screamin Eagle calibrations delayed availability. This delay covers the new Touring (119/122 ci) Stage III Kits and Softail (128/131 ci) Stage IV Kits/Crate. The Screamin Eagle team expects to have all necessary 49-State calibrations by September 14, 2020.
• 10180720SERVICE BULLETIN M1450: MILWAUKEE-EIGHT EQUIPPED VEHICLES - LOSS OF POWER OR HIGH ENGINE BRAKING. PURPOSE: Revision. 2017 - 2019 model motorcycles equipped with a Milwaukee-Eight engine can experience a condition known as sumping during extended periods at high rpm or under heavy engine load. This bulletin provides the diagnostic procedure for determining if sumping is occurring.
• 10179456GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1104: HIGH-FLOW EXHAUST SYSTEM FITMENT UPDATE. PURPOSE: To inform dealers of Screamin Eagle Touring High-Flow Exhaust System is now a 49-State compliant fitment for the 128/131 ci Stage IV Kit and 131ci Crate Engine. This exhaust system was designed in parallel with the 131 ci Crate engine for optimal performance while maintaining legal on-road use.
• 10179454GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1093: NEW 2020.5 SCREAMIN' EAGLE PRODUCT UPDATES. PURPOSE: Revision. To inform dealers of additional Screamin Eagle 128/131 Stage IV Kit and 131 Crate Engine information.
• 10179451GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1103: SCREAMIN' EAGLE - NEW STAGE KIT CALIBRATION AVAILABILITY. PURPOSE: To inform dealers of Screamin Eagle calibrations delayed availability. This delay covers the new Touring (119/122 ci) Stage III Kits and Softail (128/131 ci) Stage IV Kits/Crate. The Screamin Eagle team expects to have all necessary 49-State calibrations by September 07, 2020.
• 10179447GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1104: HIGH-FLOW EXHAUST SYSTEM FITMENT UPDATE. PURPOSE: To inform dealers of Screamin Eagle Touring High-Flow Exhaust System is now a 49-State compliant fitment for the 128/131 ci Stage IV Kit and 131ci Crate Engine. This exhaust system was designed in parallel with the 131 ci Crate engine for optimal performance while maintaining legal on-road use.
• 10177089SERVICE BULLETIN M1517: MILWAUKEE-EIGHT ENGINE - CRANKSHAFT POSITION SENSOR. PURPOSE: To notify dealers of a Crankshaft Position (CKP) Sensor change for 2017-2020 vehicles equipped with a Milwaukee-Eight (MKE-8) powertrain.
• 10173477SERVICE BULLETIN M1510: MILWAUKEE-EIGHT ENGINE - NEW OIL FILTER. REVISION. PURPOSE: To inform dealers of an improved oil filter for the Milwaukee-Eight (MKE-8) engine. The new oil filter uses the same synthetic 5-micron media as the current filter, however, the new oil filter effective media surface area was increased by 25%. The increased media supports the higher oil flow rate of MKE-8 engines. Fitment, clearance and performance testing has only been performed on MKE-8 vehicles. All Twin Cam vehicles continue to use the current oil filter.
• 10173473SERVICE BULLETIN M1514: 2020 SOFTAIL - CLUTCH RAMP RUNNING CHANGE. PURPOSE: To inform dealers of a running change to the inner and outer ramp of the clutch actuation system in all 2020 Softails built on and after March 15, 2020. Changing to the new inner and outer ramp from the previous design is not a warrantable event. Motorcycles Affected: 2018-2020 Softail - Built before March 15, 2020.
• 10173463SERVICE BULLETIN M1510: MILWAUKEE-EIGHT ENGINE - NEW OIL FILTER. REVISION. PURPOSE: To inform dealers of an improved oil filter for the Milwaukee-Eight (MKE-8) engine. The new oil filter uses the same synthetic 5-micron media as the current filter, however, the new oil filter effective media surface area was increased by 25%. The increased media supports the higher oil flow rate of MKE-8 engines. Fitment, clearance and performance testing has only been performed on MKE-8 vehicles. All Twin Cam vehicles continue to use the current oil filter.
• 10172233SERVICE BULLETIN M1510: MILWAUKEE-EIGHT ENGINE - NEW OIL FILTER. PURPOSE: To inform dealers of an improved oil filter for the MKE-8 (Milwaukee-Eight) engine. The new oil filter uses the same synthetic 5-micron media as the current filter, however, the new oil filter effective media surface area was increased by 25%. The increased media supports the higher oil flow rate of MKE-8 engines. See Figure 1. Fitment, clearance and performance testing has only been performed on MKE-8 vehicles. All Twin Cam vehicles continue to use the current oil filter.
• 10172231SERVICE BULLETIN M1509: MILWAUKEE-EIGHT CYLINDER FLANGE NUT USAGE. To Inform dealers of a service manual change. This change affects the flange nut attaching the cylinder/cylinder head assembly to the cylinder stud in all MKE-8 (Milwaukee-Eight) engines. The flange nut is one-time use and is replaced after removing. An additional change is the lubrication of the flange nut. Verify that only the bottom of the flange nut receives lubrication. Do not allow lubrication on the cylinder stud or on the internal threads of the flange nut. Motorcycles Affected: Vehicles with the MKE-8 engine From 2017 - 2020.
• 10169950TECHNICAL TIP TT466: UPDATED OIL PUMP FOR MILWAUKEE-EIGHT ENGINES. PURPOSE: Revision. To notify dealers that a new oil pump was put into production on some late 2019 and all 2020 Milwaukee-Eight engines, all models. The new oil pumps are retrofittable to all previous years and models that have the Milwaukee-Eight engine. If replacing the oil pump on 2017 - 2019 vehicle with a Milwaukee-Eight engine and pump should only be install as a complete unit. It is important to note that the new oil pumps, or their internal components, are not compatible with old oil pump versions.
• 10163861TECHNICAL SERVICE CALL TASK CT19006: MY2019 Softail Hold FF Horn Connection. PURPOSE: Visually inspect connectors. If incorrectly plugged in, remove horn to access connectors and reinstall correctly
• 10163860TECHNICAL SERVICE CALL TASK CT19005: MY2019 Softail Hold GG Fuel Tank Screws. PURPOSE: Remove 3 screws from bottom of tank and inspect for paint overspray or ecoat bubbling. If any found replace tank and return to tech services.

Every Harley-Davidson Flsl model year

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