2023 Harley-Davidson Fxbbs

Owner complaints

Latest complaints

• Aug 3, 2023PA
  Service brakes
  Note that I had sent the following letter to Harley Davidson on 6/5/23 (referenced to HD Case #4985013). I had followed up with several phone calls and have received no definitive feedback regarding safety issue. As a follow-up, I am now submitting my safety concerns to NHTSA. Also see attached…

  Note that I had sent the following letter to Harley Davidson on 6/5/23 (referenced to HD Case #4985013). I had followed up with several phone calls and have received no definitive feedback regarding safety issue. As a follow-up, I am now submitting my safety concerns to NHTSA. Also see attached pictures. Dear Harley Davidson Customer Service: I am contacting you in regard to a potential safety issue which I experienced with my 2023 Harley Davidson Street Bob - FXBBS, VIN# 1HD1YYK19PB040852. When I purchased the bike, I ordered a Forward Control Kit which was initially in Chrome referenced Part # 50700061. After the dealer installed the Chrome Kit, I realized that the Forward Control Kit also came in Black referenced Part # 50700060. Since the Street Bob was a matte black, I elected to get the Black Forward Control Kit. After the kit was installed, I realized that the kit had a different Brake Pedal configuration. The black kit pedal was much lower and lacks a rubber pedal cover. This requires the operator’s foot be very forward and biomechanically decreases foot force. In addition, the lack of a rubber brake cover causes the operator’s boot to slip across and off the pedal. As a degreed Mechanical Engineer, I can appreciate the safety technology incorporated in the bike but am at a loss for the black forward pedal design. As a result, I asked the dealer to reinstall the Chrome Forward Kit for safety concerns. As a follow up, I am asking HD to respond to my letter and provide an explanation for the difference in Forward Control Designs. I have also attached pictures of both configurations to more clearly illustrate the differences.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011630GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1162: PRO STREET TUNER-VIN AND CALIBRATION SEARCH. PURPOSE: To inform dealerships of a new Vehicle Identification Number (VIN) and Calibration search function for the Screamin' Eagle Pro Street Tuner (Bluetooth).
• 11010221WARRANTY BULLETIN W146 (REV B): TIRE TREAD DEPTH GUIDE-UPDATE. PURPOSE: [Revision B. Updated: Tire Tread Depth Guide. Add tire part numbers 43200063 and 43200038A.] To provide tire tread depth specifications for the dealership network to consult when filling warranty claims on used tires. Please see the Warranty Manual of your region for tire policy guidelines. Updated: Tire Tread Guide. Add tire part number 43100038B. Update tire tread depth, adjustment and reimbursement.
• 11010217SERVICE BULLETIN M1661: INSTRUMENT REFLASH TO ADDRESS WOW TEST CONCERN. PURPOSE: This bulletin informs the dealer network, that if the vehicle's speed displayed on the Instrument Module (IM) becomes stuck during the WOW, it will self-correct once the vehicle comes to a stop. Then the speed will display correctly once the vehicle is put back into motion. A reflash is available in Digital Technician II (DT II), software version (24.12.4) or later for the affected Instrument modules that exhibit the concern.
• 11010215SERVICE BULLETIN M1555 (REV F): BATTERY WARRANTY GUIDELINES. PURPOSE: [Revision F. Added: Added video link for the DCA-8000 Battery Tester. Added: Supplemental Procedure Video.] This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
• 11008736SERVICE BULLETIN M1555 (REV E): BATTERY WARRANTY GUIDELINES. PURPOSE: Revision E. Added: Added procedures for the DCA-8000 E Battery Tester.* Updated: All sections. This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
• 11007544SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.8.8. Release Date: Week of August 5, 2024. New Features for Harley-Davidson vehicles: Advanced Module Replace for 2021 and later Revolution Max; 2023 and later CVO Touring; and 2024 Street Glide (FLHX), Road Glide (FLTRX). New Features for LiveWire vehicles: Updated calibrations for 2024 S2DM EV1/ EV6; 2024 S2MH EV1; and 2024 S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.
• 11005514GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1158: OIL FILTER PACKAGING AND CASE QUANTITY UPDATE. PURPOSE: To inform dealerships that Harley-Davidson has made updates to oil filters including new part numbers, packaging design, and bulk case quantity changes.
• 11001293SERVICE BULLETIN M1490 (V 24.6.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.6.4. Release Date: Week of May 1, 2024. New Features for LiveWire S2DM and S2MH, 2024 Revolution Max, and 2024 Touring.
• 10254115SERVICE BULLETIN M1612 (REV A): MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: Revision. Update: Notes for Table 3 and 4. * Updated: Part Numbers. This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Models Affected: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
• 10248398SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Note: Resubmission is a correction to Selected Products Section of Transaction ID 24MC44619, NHTSA ID 10248397. Models Affected by M1612 to include only: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
• 10248397SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware.
• 10245706GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1144: 2021-2022 SCREAMIN' EAGLE STAGE I (CARB) EO APPROVALS. PURPOSE: To inform California dealers about the new California Air Resources Board (CARB) approvals for select 2021-2022 Harley-Davidson vehicles. Summary: Various Screamin' Eagle Air Cleaner Kits and Stage I calibrations have been approved for sale on select 2021 and 2022 Harley-Davidson models. Please see the table that indicates which part numbers should be ordered for what models.
• 10244933GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1143: SCREAMIN EAGLE CARB APPROVALS. PURPOSE: To inform California dealers about the new California Air Resources Board (CARB) approvals. Screamin' Eagle Quickshifter and Screamin' Eagle Extreme Flow 55mm Intake Manifold.
• 10244929SERVICE BULLETIN M1611: MILWAUKEE-EIGHT TRANSMISSION SHIFT DRUM UPDATE. PURPOSE: This bulletin informs dealers of a transmission shift drum running change to all variants of the Milwaukee-Eight powertrain. Starting on October 4, 2023 all Milwaukee-Eight CVO, Police, Softail, Touring and Trike models will be assembled using a common shift drum. The new shift drum (Part No. 33900265) is replacing the old shift drum (Part No. 33900172). The new shift drum was developed to include the "D" shaft on the end to interface with the Gear Position Sensor on 2023 CVO Street Glide (FLHXSE) and Road Glide (FLTRXSE). For all other Milwaukee-Eight models, the bearing door has been modified by adding a pocket to accept the "D" shaft of the new shift drum.
• 10242146GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1142 (REV A): SCREAMIN EAGLE X OHLINS SPECIALTY TOOLS FOR SOFTAIL FORK KIT(S). PURPOSE: To inform dealerships about the hlins specialty tools that are required for the installation of the Front Fork Kit(s) on 2018-later Softail models.
• 10242096SERVICE BULLETIN M1600: 2023 MILWAUKEE EIGHT OIL PAN FASTENER CHANGE. PURPOSE: This bulletin informs dealers that there is a running change for the oil pan fastener on all Milwaukee-Eight powered Softail and Touring models. As of Monday July 31, 2023, Powertrain Operations (PTO) in Menomonee Falls, WI is building all Milwaukee-Eight Softail and Touring powertrain models with new oil pan fasteners (Part No. 12600369). The old fasteners (Part No. 4741A) will still remain available for dealer purchase. The oil pans for the Softail and Touring models were updated to accept the new fastener geometry. Their Part Numbers have been superseded to (-A). Touring will be (Part No. 24400180A) and Softail will be (Part No. 24400208A). The new fastener will not fit with an old oil pan but the old hardware will still be available for dealer purchase. The old fastener CAN be used with a new (-A) oil pans. The fastener torque has not been changed.
• 10240480GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1133: 2023 SCREAMIN EAGLE CALIBRATION AVAILABILITY. PURPOSE: Revision I to L - Updated Document History. Updated Summary. Rev L thru J 7/27/2023 - Updated Summary: Screamin Eagle Stage kit calibration dates for various models. Rev H 5/26/2023 - Updated Summary: Updated: Jan 2, 2023 Softail calibration info. Added: July 2023 Softail calibration info for FXBR, FXLRS, FXLRST models. Rev I 5/26/2023 - Updated Summary: Updated: Trike Stage I and II July calibrations to "Now Available". To inform 49-State US, Canada, Mexico, and ANZ dealerships of the Screamin' Eagle calibration schedule as it relates to 2023 vehicles. Markets Affected: United States (excluding California), Canada, Mexico and New Zealand. Revision: Updated timing for 2023 DTII Screamin Eagle calibrations.
• 10238844SERVICE BULLETIN M1589 MILWAUKEE-EIGHT GASKET COLOR DIFFERENCES. Purpose: This bulletin informs dealers that starting on April 26, 2023 with Engine Identification Number (EIN) 1792099421, the Milwaukee-Eight powertrain was being built with neutral colored gaskets. For an unknown period of time, the neutral colored gasket is being used until the supply of black gaskets are reintroduced into production. The visible gaskets are under the lifter covers. Replacing the gaskets for cosmetic reasons is not warrantable.
• 10235272SERVICE BULLETIN M1586: SCREAMIN' EAGLE OIL PUMP INCORRECTLY MACHINED. PURPOSE: This bulletin informs dealers that Harley-Davidson has found a quality issue with the Screamin' Eagle Oil Pump and how to check inventory for this condition. Markets Affected: Worldwide
• 10233723GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1133: 2023 SCREAMIN EAGLE CALIBRATION AVAILABILITY. PURPOSE: Revision D & E. To inform 49-State US, Canada, Mexico, and ANZ dealerships of the Screamin' Eagle calibration schedule as it relates to 2023 vehicles. Markets Affected: United States (excluding California), Canada, Mexico and New Zealand. Revision: Updated timing for 2023 DTII Screamin Eagle calibrations. Updated Summary.
• 10231509GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1133: 2023 SCREAMIN EAGLE CALIBRATION AVAILABILITY. PURPOSE: Revision. Updated Trike stage kit information. To inform 49-State US, Canada, Mexico, and ANZ dealerships of the Screamin' Eagle calibration schedule as it relates to 2023 vehicles. Markets Affected: United States (excluding California), Canada, Mexico and New Zealand.
• 10228750SERVICE BULLETIN M1572: MODEL YEAR 2023 TECHNICAL SUPPORT DOCUMENTS. PURPOSE: This bulletin informs dealers that Harley-Davidson has identified a publication plan for technical support documents for model year 2023 motorcycles.

Every Harley-Davidson Fxbbs model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.