2017 Harley-Davidson Fxsb

Owner complaints

Latest complaints

• Dec 8, 2017FL650 mi
  Vehicle speed control
  While driving at normal road speed, my forward speed suddenly drops from 60 mph down to 25 mph, then 5 or 6 mph on a highway. My right grip throttle control fails to work. The bike's etc, electronic-throttle-control, fails to communicate with my bike's computer or throttle-body. I have to limp home…

  While driving at normal road speed, my forward speed suddenly drops from 60 mph down to 25 mph, then 5 or 6 mph on a highway. My right grip throttle control fails to work. The bike's etc, electronic-throttle-control, fails to communicate with my bike's computer or throttle-body. I have to limp home on the open road. This IS dangerous. I've suffered 4 separate failures of my etc throttle control. Once at daytime, but 3 times at night. Someone from behind traveling at 45 or 55 or more might slam into me at night as my red taillight IS on. I could easily get killed. my harley dealership knew of this failing as I called their senior tech the very first time the etc failed during rushour on a congested highway. after I got safely off the highway, the har-dav tech walked me through a computer diagnostic check. This worked for a couple of weeks, then 3 more etc fails at night on hwy 27 and county-roads and 1 city street while straight-driving. Frightening. Called triple-a & had my 2017, 5 month old bike towed backed to the har-dav shop. They report "no issues found." four throttle failures ? I don't buy their response. I told them to keep the bike & fix it. Also, asked them to call har-dav milwaukee for answers. They did not call. I had to call milwaukee & report this dangerous issue. please help before I get killed on hwy 27, fl.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007544SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.8.8. Release Date: Week of August 5, 2024. New Features for Harley-Davidson vehicles: Advanced Module Replace for 2021 and later Revolution Max; 2023 and later CVO Touring; and 2024 Street Glide (FLHX), Road Glide (FLTRX). New Features for LiveWire vehicles: Updated calibrations for 2024 S2DM EV1/ EV6; 2024 S2MH EV1; and 2024 S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.
• 11005514GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1158: OIL FILTER PACKAGING AND CASE QUANTITY UPDATE. PURPOSE: To inform dealerships that Harley-Davidson has made updates to oil filters including new part numbers, packaging design, and bulk case quantity changes.
• 11001293SERVICE BULLETIN M1490 (V 24.6.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.6.4. Release Date: Week of May 1, 2024. New Features for LiveWire S2DM and S2MH, 2024 Revolution Max, and 2024 Touring.
• 10254115SERVICE BULLETIN M1612 (REV A): MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: Revision. Update: Notes for Table 3 and 4. * Updated: Part Numbers. This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Models Affected: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
• 10248401GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1146: 68193-95 BULB WEDGE, FENDER TIP LAMP. Purpose: To inform dealers of an issue with the bulb wire terminals not being to specification. The light bulbs were used in numerous front and rear fender tip light assemblies for domestic and international applications.
• 10248398SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware. Note: Resubmission is a correction to Selected Products Section of Transaction ID 24MC44619, NHTSA ID 10248397. Models Affected by M1612 to include only: 2006-2017 Twin Cams: Dyna models 2007-2016 Twin Cams: CVO, Police, Touring and Trike models 2007-2017 Twin Cams: Softail models 2017-2024 Milwaukee-Eight: CVO, Police, Touring and Trike models 2018-2024 Milwaukee-Eight: Softail models
• 10248397SERVICE BULLETIN M1612: MILWAUKEE-EIGHT AND TWIN CAM TRANSMISSION GEAR PACKS. Purpose: This bulletin informs dealers that all: Twin Cam gear packs on CVO, Dyna, Police, Softail, Touring & Trike models and Milwaukee-Eight gear packs on CVO, Police, Softail, Touring & Trike models ordered after December 04, 2023 will not come with the shift drum, forks, shafts and related hardware.
• 10195169Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid conditions. This condition may remain even after the moisture has evaporated.
• 10193488Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid conditions. This condition may remain even after the moisture has evaporated.
• 10158172GENUINE MOTOR PARTS AND ACCESSORIES BULLETIN PAB1084: SOFTAIL BACKREST PAD IMPROVEMENTS. Purpose: To inform dealers of design improvements for the Compact Passenger Backrest Pads. Some of these pads can become loose resulting in the backrest pad slipping on the sissy bar. The new backrest pads, designated with an ?A? revision, have been redesigned to fix this issue.
• 10125144TECH ARTICLE TA0019: TA0019: Oil Spinner Retention. The oil spinner may be partially secured or separated from the sprocket retainer. RESOLUTION: If you determine that an oil spinner has lost retention, inspect the compensator assembly for wear and service as needed. Upon reassembly, replace both the oil spinner and sprocket retainer.
• 10124219SERVICE BULLETIN M1456: 2017 - 2018 SOFTAIL - OIL SPINNER RETENTION. This bulletin informs dealers of a production change which addresses oil spinners that could detach from the sprocket retainer on some Softail models with wide primary chaincases. The production change was corrected as of September 13, 2017. Symptom: Unusual clicking sounds coming from primary. Repair only if issue exists, this is not a warrantable claim for retrofit.
• 10117896PARTS & ACCESSORIES BULLETIN PAB1067: SCREAMIN? EAGLE SMART TUNE PRO RELEASED FOR SHIPMENT. Purpose is to notify dealers that the Smart Tune PRO ? Automatic Tuning Module is 50-state U.S. EPA approved and released for shipment.

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