2024 Harley-Davidson RA1250SE

Owner complaints

What owners report most

1. Electrical system1
2. Power train1

Latest complaints

• Sep 20, 2025MECrash
  Electrical system · Power train
  1. The transmission goes into neutral when downshifting without any user intervention. When upshifting the transmission will miss gears or go into a neutral state. These defects center around the Quick Shifter. 2. When trying to slow down to stop, the bike unexpectedly shifting to neutral can…

  1. The transmission goes into neutral when downshifting without any user intervention. When upshifting the transmission will miss gears or go into a neutral state. These defects center around the Quick Shifter. 2. When trying to slow down to stop, the bike unexpectedly shifting to neutral can cause a crash very easily. I lost control several times trying to stop and nearly was hit by a car. When accelerating and the defect presents itself, it can cause you to loose control. I had a near miss and almost went over the handlebars. 3. I went to the purchasing dealer and they confirmed the issue. They had the bike almost 2 weeks and even had a factory mechanic look at the bike. Initially, they agreed it was a defect due to a software issue. However, they were unable to issue a fix. Ultimately Harley Davidson decided to tell me I was not shifting the bike ‘within parameters’ so they did not consider a defect. I strongly disagree with the statement as the operation manual contradicts the statement that there is a specified shift point that must be adhered to. Furthermore, I made several videos showing the problem in which they refused to acknowledge. Most troubling they have not given me the repair work orders for the bike after numerous attempts and visits back. After 30 days of the bike being out of service I sold it to an auction at great loss. 4. The check engine light intermittently would illuminate but never stayed on. The dealership stated it was due to the front suspension, a totally unrelated issue. Of note, I test rode a brand new bike separate from mine, and was able to reproduce the issue. I have video of this as well.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010221WARRANTY BULLETIN W146 (REV B): TIRE TREAD DEPTH GUIDE-UPDATE. PURPOSE: [Revision B. Updated: Tire Tread Depth Guide. Add tire part numbers 43200063 and 43200038A.] To provide tire tread depth specifications for the dealership network to consult when filling warranty claims on used tires. Please see the Warranty Manual of your region for tire policy guidelines. Updated: Tire Tread Guide. Add tire part number 43100038B. Update tire tread depth, adjustment and reimbursement.
• 11010218SERVICE BULLETIN M1663: REVOLUTION MAX INSTRUMENT MODULE SOFTWARE UPDATE. PURPOSE: This bulletin informs the dealers that there is a new Instrument Module (IM) software (LM7_51456370_20240322) and (LM4_51456370_20240325). Refer to: Infotainment Support Resources page on Service Information Portal (SIP).
• 11010215SERVICE BULLETIN M1555 (REV F): BATTERY WARRANTY GUIDELINES. PURPOSE: [Revision F. Added: Added video link for the DCA-8000 Battery Tester. Added: Supplemental Procedure Video.] This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
• 11010212SERVICE BULLETIN M1555 (REV F): BATTERY WARRANTY GUIDELINES. PURPOSE: [Revision F. Added: Added video link for the DCA-8000 Battery Tester. Added: Supplemental Procedure Video.] This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
• 11008740SERVICE BULLETIN M1659: PAN AMERICA FUEL TANK UPDATE. PURPOSE: This bulletin informs dealers that the 2024 Pan America vehicles have been updated to have the inside of the fuel tank e-coated. To accommodate this process, a threaded plug (Part No. 10500167) was added to the left rear of the fuel tank. When ordering replacement fuel tanks for 2021-2023 vehicles, they will come with the e-coat process. Dealers will need to order and install the threaded plug (Part No. 10500167) separately. Electronic Parts Catalogs are updated to reflect this information. NOTE: When ordering replacement fuel tanks for 2021-2023 Pan America vehicles, they will come non e-coated. Once old stock is depleted, all replacement tanks will come e-coated and dealers will need to order (Part No. 10500167) separately. Upgrading to new fuel tank is not warrantable.
• 11008738SERVICE BULLETIN M1655: REVOLUTION MAX CLUTCH CABLE FREE PLAY SPECIFICATION. PURPOSE: This bulletin informs dealers that the clutch cable free play specification has been updated on all Revolution Max vehicles. Original specification: Dimension: 0.0390.079 in (12 mm). Free play has now been changed to: Dimension: 0.0790.118 in (23 mm). All online electronic service manuals and future publications will reflect this information.
• 11008736SERVICE BULLETIN M1555 (REV E): BATTERY WARRANTY GUIDELINES. PURPOSE: Revision E. Added: Added procedures for the DCA-8000 E Battery Tester.* Updated: All sections. This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
• 11007550SERVICE BULLETIN M1654: DTII MODULE REPLACE MENU CHANGE. PURPOSE: This bulletin informs dealer technicians that there is a new menu item in Digital Technician II (DT II). DT II now has a stand alone Module Replace menu inside of Vehicle Setup. This will allow you to program the factory settings, for the connected vehicle, to the Electronic Control Module (ECM), Body Control Module (BCM) and Infotainment Control Unit (IFCU) (if equipped) in a single menu. Initial Release. 8/7/2024.
• 11007544SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.8.8. Release Date: Week of August 5, 2024. New Features for Harley-Davidson vehicles: Advanced Module Replace for 2021 and later Revolution Max; 2023 and later CVO Touring; and 2024 Street Glide (FLHX), Road Glide (FLTRX). New Features for LiveWire vehicles: Updated calibrations for 2024 S2DM EV1/ EV6; 2024 S2MH EV1; and 2024 S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.
• 11003851SERVICE BULLETIN M1490 (V 24.7.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.7.2 Release Date: Week of June 12, 2024. New Features: 2024 Touring, LiveWire S2DM EV3, LiveWire S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.
• 11001293SERVICE BULLETIN M1490 (V 24.6.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.6.4. Release Date: Week of May 1, 2024. New Features for LiveWire S2DM and S2MH, 2024 Revolution Max, and 2024 Touring.
• 10251384SERVICE BULLETIN M1631: REVOLUTION MAX OIL CHECK PROCEDURE UPDATE. PURPOSE: To inform dealers of a new procedure for checking oil levels on Revolution Max powered vehicles. The procedure has been updated to account for potential concerns of a low oil fill condition when set on the side stand. This condition could be caused by having varying degree lean angles of the vehicles in the Revolution Max family while utilizing the same dipstick. Compounding this is the difference in lean angle of vehicles that come equipped with Adaptive Ride Height (ARH) set in the locked position (high) and set to drop when coming to a stop (low). To remedy this potential concern, the final step in checking the oil level will now be performed with the oil at operating temperature in the upright position for consistency across vehicle family and suspension settings. The side stand markings on the dipstick will only be used for a quick reference. NOTE: Oil levels checked on the side stand may read high after servicing the oil level in the upright position hot. This is a normal condition.
• 10251382SERVICE BULLETIN M1624: 2024 CVO PAN AMERICA INITIAL CARE. PURPOSE: This bulletin informs dealers about the Harley-Davidson Initial Care program for the 2024 CVO Pan America. NOTE: This program has an intended lifespan of February 15, 2024 through May 19, 2024. It may be terminated early due to low call volumes.