Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2023 X350 RA motorcycles. The fuel sensor may leak fuel.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will replace the fuel sensor gasket, free of charge. Owner notification letters were mailed February 6, 2024. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0183.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11010221WARRANTY BULLETIN W146 (REV B): TIRE TREAD DEPTH GUIDE-UPDATE. PURPOSE: [Revision B. Updated: Tire Tread Depth Guide. Add tire part numbers 43200063 and 43200038A.] To provide tire tread depth specifications for the dealership network to consult when filling warranty claims on used tires. Please see the Warranty Manual of your region for tire policy guidelines. Updated: Tire Tread Guide. Add tire part number 43100038B. Update tire tread depth, adjustment and reimbursement.
11010220GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1157 (REV A): 2024 PAN AMERICA TOP CASE MOUNTING FITMENT. PURPOSE: [Revision A. Updated: Purpose for Parts and Accessories Bulletin, Summary and Thread Inspection.] Address part availability and compatibility. To inform dealers that the Top Case Mounting Kit (Part No. 53000800A) is now available and fits all 2021-2024 Pan America NON-CVO models (RA1250, RA1250S). The previous kit (Part No. 53000800) remains available and fits 2021 through 2023 Pan America (RA1250, RA1250S) vehicles.
11010219SERVICE BULLETIN M1671: 2023 X350 RA MAIN WIRING HARNESS AVAILABILITY. PURPOSE: This bulletin informs dealers that the 2023 X350 RA, Main Wire Harness (Part No. HD92000P420001) is no longer available. The Main Wire Harness has superseded to the 2024 vehicle part number. If the main wire harness on a 2023 X350 RA needs to be replaced, two parts will need to be retrofitted and required to make the vehicle operational. The Main Wire Harness (Part No. HD92000P420004) and Water Temperature Sensor (Part No. HD279115050003) from the 2024 X350 RA vehicle are required for the retrofit.
10245699SERVICE BULLETIN M1574 (REV B): X350, X 350, X350 RA AND X500 ESSENTIAL SERVICE TOOLS. PURPOSE: [REVISION] This bulletin informs dealers that Harley-Davidson has provided information on the essential tools for the recently introduced X 350 and X350 RA vehicles. Revision: Added: Model, market and part numbers. Updated: Purpose for Service Bulletin, Motorcycles Affected, Required Dealer Action, Essential Tool List 1: Exclusive to X 350 and X350 RA, Essential Tool List 2: Existing Tools, Essential Tool List 3: Common Tools. Revision Description: Added: X350 and X500 models, AUS and JPN markets, X500 tool table. Updated: Motorcycles Affected, Markets Affected, Essential Tool List 3: Common Tools.
10237433SERVICE BULLETIN M1575: X 350 AND X350 RA INITIAL CARE PROGRAM. PURPOSE: Revision. Added section: Duration of Program. January 23, 2022 through May 17, 2023. Updated: Closing of Initial Care. This bulletin informs dealers that Harley-Davidson X 350 and X350 RA Initial Care Program is to monitor the quality delivered to dealers with diagnostics and support on this newly released vehicle. Harley-Davidson Technical Service is providing an Initial Care program for the 2023 X 350 and X350 RA. Harley-Davidson is asking United States dealers to provide information on any defective parts to Technical Service within 24 hours of a concern. The goal is to provide diagnostic support and a rapid resolution that enables Harley-Davidson to have the vehicle operational within 72 hours.
10235271SERVICE BULLETIN M1584: X350 RA AND X 350 INCORRECT FORK LOWERS. PURPOSE: This bulletin informs dealers that Harley-Davidson has identified the potential for an incorrect fork lower on the X350 RA and X 350 which could cause excessive wear on the front brake pads due to insufficient contact of brake pad to brake rotor. Vehicles Affected 2023: X350 RA (LWZX350RA), X 350 (HD350-10). Markets Affected: United States and China.
10233722SERVICE BULLETIN M1574: X350 RA ESSENTIAL SERVICE TOOLS. PURPOSE: [REVISION] This bulletin informs dealers that Harley-Davidson has provided information on the essential tools for the recently introduced X 350 and X350 RA vehicles. Revision: Added: Model, market and part numbers. Updated: Purpose for Service Bulletin, Motorcycles Affected, Required Dealer Action, Essential Tool List 1: Exclusive to X 350 and X350 RA, Essential Tool List 2: Existing Tools, Essential Tool List 3: Common Tools.
10231509GENUINE MOTOR PARTS AND MOTOR ACCESSORIES BULLETIN PAB1133: 2023 SCREAMIN EAGLE CALIBRATION AVAILABILITY. PURPOSE: Revision. Updated Trike stage kit information. To inform 49-State US, Canada, Mexico, and ANZ dealerships of the Screamin' Eagle calibration schedule as it relates to 2023 vehicles. Markets Affected: United States (excluding California), Canada, Mexico and New Zealand.
10231504SERVICE BULLETIN M1575: X 350 AND X350 RA INITIAL CARE PROGRAM. PURPOSE: Revision. Updated Motorcycles Affected, Markets Affected, Added note, timing, and table. This bulletin informs dealers that Harley-Davidson X 350 and X350 RA Initial Care Program is to monitor the quality delivered to dealers with diagnostics and support on this newly released vehicle. Harley-Davidson Technical Service is providing an Initial Care program for the 2023 X 350 and X350 RA. Harley-Davidson is asking United States dealers to provide information on any defective parts to Technical Service within 24 hours of a concern. The goal is to provide diagnostic support and a rapid resolution that enables Harley-Davidson to have the vehicle operational within 72 hours.
10228754SERVICE BULLETIN M1575: X 350 AND X350 RA INITIAL CARE PROGRAM. PURPOSE: This bulletin informs dealers that Harley-Davidson X 350 and X350 RA Initial Care Program is to monitor the quality delivered to dealers with diagnostics and support on this newly released vehicle. Harley-Davidson Technical Service is providing an Initial Care program for the 2023 X 350 and X350 RA. Harley-Davidson is asking United States dealers to provide information on any defective parts to Technical Service within 24 hours of a concern. The goal is to provide diagnostic support and a rapid resolution that enables Harley-Davidson to have the vehicle operational within 72 hours.
10228753SERVICE BULLETIN M1574: X350 RA ESSENTIAL SERVICE TOOLS. PURPOSE: This bulletin informs dealers that Harley-Davidson has provided information on the essential tools for the recently introduced X350 RA vehicles.
10228750SERVICE BULLETIN M1572: MODEL YEAR 2023 TECHNICAL SUPPORT DOCUMENTS. PURPOSE: This bulletin informs dealers that Harley-Davidson has identified a publication plan for technical support documents for model year 2023 motorcycles.