2013 Heartland Sundance
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Heartland › Sundance › 2013
These records cover every 2013 Heartland Sundance. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2013 Heartland Sundance. Newest first.
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the…
Risk and remedy
Risk
An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy
Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Heartland Recreational Vehicles (Heartland) is recalling certain model year 2013-2014 Sundance travel trailers, model 322RES, manufactured September 13, 2012, through April 30, 2013. The axles are mounted too far forward on the frame which may cause improper trailer balance while towing.
Risk and remedy
Risk
Improper trailer balance may lead to uncontrollable trailer sway, increasing the risk of a crash, property damage, and/or personal injury.
Remedy
Heartland will notify owners and the trailers will be returned to the factory where axles will be moved rearward, free of charge. The recall began on May 20, 2013. Owners may contact Heartland Recreational Trailers' Warranty/Service Department by email at "parts@heartlandrvs.com," or by phone at 1-877-262-8032. Heartland's recall campaign number is 99-01-12.
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may…
Risk and remedy
Risk
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
Owner complaints
3 complaints
What owners report most
Latest complaints
- Tires
Tire failure on three power king tow max str 235/80/r16 in one day. Towing 2013 heartland 3000 ck sundance @ lovelock nevada, one tire blew and damaged side panel drivers side, other driver side tire had a bubble starting and third had bubble. *tr
- Wheels
With only 7000 miles on tow max trailer tires, st235/80r-16/10 highway bw, right front tire on front axle separated with almost all of the remaining tread gone. new tire put on - we paid $100 - rebated $70 from tire company. on 1/23/14, only 3000 miles later, noticed left front tire, same axle…
With only 7000 miles on tow max trailer tires, st235/80r-16/10 highway bw, right front tire on front axle separated with almost all of the remaining tread gone. new tire put on - we paid $100 - rebated $70 from tire company. on 1/23/14, only 3000 miles later, noticed left front tire, same axle, separating. drove to qualified tire store and expected to have that tire replaced, only to find out that with the exception of the first tire replaced, the remaining 3 tires were all separating and very close to blowing out. have gone on our owners forum and read about so many other rv owners having dangerous issues with this brand. have contacted the rv manufacturer and they seem to think getting 7000 miles on a tire IS good. really??? we wanted them to at least give us a few dollars back on these tires since we wanted to be safe and upgraded to a tire that can handle the weight of our rv. by the way, we had our trailer and truck professionally weighed at a rally hosted by our rv manufacturer and were told we were underweight!!! would like to have you investigate these tires and perhaps read the other complaints from other owners. it's a dangerous situation putting inadequate tires on an rv. *tr
- Tires
TL* the contact owns a 2013 heartland sundance fifth wheel trailer. The contact stated that the vehicle was equipped with power king towmax tires, size: 235/80/16 (n/a). The contact stated that while driving approximately 60 mph, the front passenger's side tire exploded. In addition, the rear…
TL* the contact owns a 2013 heartland sundance fifth wheel trailer. The contact stated that the vehicle was equipped with power king towmax tires, size: 235/80/16 (n/a). The contact stated that while driving approximately 60 mph, the front passenger's side tire exploded. In addition, the rear driver's side tire tread was completely separated with the steel visibly showing. The defective tires were replaced with a spare tire and one newly purchased tire. The manufacturer was not notified of the problem. The trailer did not generate mileage.
Every Heartland Sundance model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.