2019 Highland Ridge FW Highlander
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Highland Ridge FW › Highlander › 2019
These records cover every 2019 Highland Ridge FW Highlander. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2019 Highland Ridge FW Highlander. Newest first.
Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas…
Risk and remedy
Risk
A gas leak can increase the risk of a fire.
Remedy
Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904564.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Power train › Axle assembly · Structure › Frame and members
The contact owns a 2019 Highland Ridge Highland RV. The contact stated that while driving 60 MPH and hauling the travel trailer, the axle weld and frame fractured. The contact was unable to pull the trailer. The contact stated that the road was bumpy while driving. The vehicle was towed. There was…
The contact owns a 2019 Highland Ridge Highland RV. The contact stated that while driving 60 MPH and hauling the travel trailer, the axle weld and frame fractured. The contact was unable to pull the trailer. The contact stated that the road was bumpy while driving. The vehicle was towed. There was a fire within the axle three years prior. Lippert Industries, the manufacturer, was contacted by phone. The insurance company inspected the trailer and determined there was a manufacturer defect. An appointment was scheduled but it was uncertain that the RV was repairable.
- Unknown or other
1. Stress crack running outwards from door side slide out. "Frame Flex" 2. Integrity of couch was compromised for towing. 3. Confirmed by dealer and repaired 2021. 4. Inspected and repaired by manufacturer. 5. N/A
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10233868Slide Out Crack - Standard Repair Instructions
Every Highland Ridge FW Highlander model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.