2019 Highland Ridge FW Open Range
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Highland Ridge FW › Open Range › 2019
These records cover every 2019 Highland Ridge FW Open Range. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2019 Highland Ridge FW Open Range. Newest first.
Highland Ridge RV (Highland) is recalling certain 2020-2021 Mesa Ridge Limited, Mesa Ridge Lite, Open Range Light, Open Range Ultra Lite, 2019-2020 Mesa Ridge, 2019-2021 Open Range, 2020 Silverstar Limited and Silverstar Lite fifth wheel and travel trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an…
Risk and remedy
Risk
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Highland customer service at 1-260-768-7771.
Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas…
Risk and remedy
Risk
A gas leak can increase the risk of a fire.
Remedy
Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904564.
Owner complaints
3 complaints
What owners report most
Latest complaints
- Structure
The contact owns a 2019 Highland Ridge Open Range Travel Trailer. The contact stated that while parked, there was a booming sound coming from the rear of the trailer. Upon inspection, it was discovered that the frame holding the 400-pound water tank had failed causing the water tank to dislodge…
The contact owns a 2019 Highland Ridge Open Range Travel Trailer. The contact stated that while parked, there was a booming sound coming from the rear of the trailer. Upon inspection, it was discovered that the frame holding the 400-pound water tank had failed causing the water tank to dislodge from the trailer. The contact indicated that the bolts used to secure the frame had snapped causing the failure to occur. The trailer was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 5,000.
- Visibility
TL* the contact owns a 2019 highland ridge open range rv. The contact stated the frameless window glass frame was emerging outwards. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 8,000.*dt
- Suspension
While traveling from st. James, ny to myrtle beach, sc, we stopped for lunch in mechanicsville, va. in order to turn around I had to back into a driveway. while backing up my brother-in-law said that the two tires on the door side of my camper were touching. upon further investigation it was…
While traveling from st. James, ny to myrtle beach, sc, we stopped for lunch in mechanicsville, va. in order to turn around I had to back into a driveway. while backing up my brother-in-law said that the two tires on the door side of my camper were touching. upon further investigation it was discovered that the rear leaf spring hanger failed. it broke at both bends in the hanger. this allowed the rear axle to move forward causing the two tires to touch. after this happened, I found many other posts (forums and social media) where this has happened to many other people. since lippert makes the chassis this issue IS not limited to only highland ridge campers. I have found instances of leaf spring hanger failures of grand design, heartland & forest river.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10233868Slide Out Crack - Standard Repair Instructions
- 10212174Standard repair Instructions for DOOR SIDE SLIDEOUT BOX WITH EXACT SLIDE OUT MECHANISM. Repair prevents slide out from getting stuck while extending and retracting.
- 10176490Repair steps regarding beltline/S-lock molding at sidewall
Every Highland Ridge FW Open Range model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.