2019 Holiday House 18RB
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Holiday House › 18RB › 2019
These records cover every 2019 Holiday House 18RB. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2019 Holiday House 18RB. Newest first.
Holiday House, LLC (Holiday House) is recalling certain 2019-2021 27RQ, 24TB, and 18RB travel trailers, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Risk and remedy
Risk
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact Holiday House customer service at 574-206-0016.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Structure › Body · Suspension
This problem pertains to a Holiday House Travel Trailer, model 18RB. The frame is not per Holiday House published specifications. The aluminum that was used for the frame is smaller and thinner than what HH specified. The frame is starting to sag which is the same problem reported by other owners…
This problem pertains to a Holiday House Travel Trailer, model 18RB. The frame is not per Holiday House published specifications. The aluminum that was used for the frame is smaller and thinner than what HH specified. The frame is starting to sag which is the same problem reported by other owners prior to total frame failure. Since the frame has not failed yet and no crash occurred, I can't answer some the questions below. I inspected the frame on August 5th of 2022 and HH agreed in a phone call that my frame needs to be strengthened. I spoke with both [XXX] and [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Suspension
1) The main frame on the trailer cracked , and the trailer is now sagging . The tire is rubbing on the wheel well. 2) The risk is the trailer will collapse on the wheel , and the wheel will lock up , causing the trailer to swerve and/or flip over 3) I spoke with the Holiday House president…
1) The main frame on the trailer cracked , and the trailer is now sagging . The tire is rubbing on the wheel well. 2) The risk is the trailer will collapse on the wheel , and the wheel will lock up , causing the trailer to swerve and/or flip over 3) I spoke with the Holiday House president , Steve Ragland and with Chuck Frederick at the company back in June . They both acknowledged that it was a design problem with the frame on the 18RB models . and that it would be addressed, but they haven't followed up with any details, despite several calls and notes requesting information. .
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Failing Trailer Frames
On April 17, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation, PE23007, to investigate reports of frame sagging and/or floor collapse, including while in transit, in MY2019-2021 Holiday House, LLC (Holiday House) trailer models 18RB, 24TB, and 27RQ. On April 26, 2023, ODI sent an…
On April 17, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation, PE23007, to investigate reports of frame sagging and/or floor collapse, including while in transit, in MY2019-2021 Holiday House, LLC (Holiday House) trailer models 18RB, 24TB, and 27RQ. On April 26, 2023, ODI sent an Information Request (IR) letter to Holiday House.In June 2023, Holiday House submitted an incomplete response to ODI, which only provided very limited build and purchaser information.To date, ODI has received five owner complaints with one trailer showing evidence of the frame collapsing and dragging while in transit.Furthermore, one of the owner complaints included allegations of another 12 failed or failing Holiday House trailers. In October 2023, the owner of Holiday House informed ODI that the company had been closed.Since that time, the owner of Holiday House has not responded to ODI's attempts to obtain further information.According to State of Indiana records, Holiday House was administratively dissolved and inactive as of November 5, 2024. Under these circumstances, ODI is closing this investigation.However, based on available information about the concerns addressed by this investigation, owners of the involved models should have their trailers professionally inspected to verify that the floor and its supporting frame is not sagging and that the floor is strong enough for continued safe use.Furthermore, these vehicles may need additional repairs to resolve safety issues reported under two previous recalls, 22V-067 and 22V-882. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does or does not exist in these or any other Holiday House trailers.Additionally, the Agency notes that the Vehicle Safety Act states: “A manufacturer’s filing of a petition in bankruptcy under chapter 7 or chapter 11 of title 11 does not negate the manufacturer’s duty to comply with section 30112 or sections 30115 through 30120 of this title,” which include the recall provisions of the Act.The Agency reserves the right to take further action as warranted. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov
Every Holiday House 18RB model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.