2011 Honda Accord Crosstour
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Honda › Accord Crosstour › 2011
These records cover every 2011 Honda Accord Crosstour. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2011 Honda Accord Crosstour. Newest first.
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator…
Risk and remedy
Risk
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Remedy
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
Risk and remedy
Risk
In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Remedy
Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Owner complaints
15 complaints
What owners report most
Latest complaints
- Seats › Front assembly › Power adjust
The contact owns a 2011 Honda Accord Crosstour. The contact stated that the electrical seat adjuster on the driver’s seat failed to operate without warning. Due to the failure, the contact was unable to adjust the driver seat to the appropriate setting to ensure safe driving. Upon investigation…
The contact owns a 2011 Honda Accord Crosstour. The contact stated that the electrical seat adjuster on the driver’s seat failed to operate without warning. Due to the failure, the contact was unable to adjust the driver seat to the appropriate setting to ensure safe driving. Upon investigation, the contact discovered that the teeth on plastic gear attached to the motor had worn off which rendered the button to adjust the seat useless. The contact also discovered TSB (19-034) which he linked to the failure. The contact spoke with a mechanic at a local dealer who offered no assistance and referred him to the manufacturer. The manufacturer was notified of the failure and promised the contact a call back. The contact had yet to hear from the manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.
- Service brakes · Unknown or other
Vehicle constantly has the calibers seize , causing the brakes to lock on and warping the rotors. It has already happened four times and every Honda dealer stated there’s nothing they can do because there isn’t a recall.
- Engine
TL* the contact owns a 2011 honda accord crosstour. The contact stated while driving 35 mph, the check engine warning light started flashing. The vehicle was taken to brown's arlington honda (3920 lee hwy, arlington, va 22207) where it was diagnosed with the head gasket and engine block needing to…
TL* the contact owns a 2011 honda accord crosstour. The contact stated while driving 35 mph, the check engine warning light started flashing. The vehicle was taken to brown's arlington honda (3920 lee hwy, arlington, va 22207) where it was diagnosed with the head gasket and engine block needing to be replaced. The dealer informed the contact that the vehicle was consuming engine oil excessively fast. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.
- Engine
TL* the contact owns a 2011 honda accord crosstour. While driving approximately 35 mph, the vehicle started to vibrate abnormally and the check engine warning indicator flashed on and off repeatedly. The vehicle was taken to white allen honda (located at 630 n main st, dayton, oh 45405, (937)…
TL* the contact owns a 2011 honda accord crosstour. While driving approximately 35 mph, the vehicle started to vibrate abnormally and the check engine warning indicator flashed on and off repeatedly. The vehicle was taken to white allen honda (located at 630 n main st, dayton, oh 45405, (937) 220-6386) where it was diagnosed that the failure was due to the piston rings, which caused misfires in the engine. The vehicle was previously repaired per an extended warranty program (manufacturer communication number: a13-079). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,728.
- Air bags
Takata recall -- the recall was performed by the dealer-- left dealership and airbag light came on -- comes on intermittently-- dealer says because it wasn't on when the service was performed its not part of the recall even though it came on almost immediately after leaving the dealer and I…
Takata recall -- the recall was performed by the dealer-- left dealership and airbag light came on -- comes on intermittently-- dealer says because it wasn't on when the service was performed its not part of the recall even though it came on almost immediately after leaving the dealer and I returned-- they reset it but it comes on and stays on for usually short periods-- the tech who performed the recall said there IS a part they have replaced as part of the recall but the dealer IS balking at fixing the problem without charge
- Air bags
Takata recall. I was notified of a recall via carfax app in may 2016. I see that a remedy IS not yet available to have the passenger air bag repaired or replaced. the time frame given initially was late summer or fall 2016. I have had no issues so far (no accidents).
- Air bags
TL* the contact owns a 2011 honda accord crosstour. The contact received notification of nhtsa campaign number: 16v346000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.
- Engine
My engine IS consuming 3 qts of oil between oil changes. This IS the 2ND time it has happened consecutively.
- Power train › Axle assembly
TL* the contact owns a 2011 honda accord crosstour. While accelerating to 10 mph, the vehicle shook without warning. It was diagnosed that the front axle needed to be replaced. The vehicle was not repaired due to part unavailability. The manufacturer was not notified of the failure. The failure mileage was 51,000.
- Structure › Body
I have water entering the car. It has pooled under the thick foam under the drivers floorboard and IS running into the back driver side. I noticed once I detected the odor of mold and noticed black mold growing in the rear floorboard. After last nights rain it has began pooling in the front below…
I have water entering the car. It has pooled under the thick foam under the drivers floorboard and IS running into the back driver side. I noticed once I detected the odor of mold and noticed black mold growing in the rear floorboard. After last nights rain it has began pooling in the front below the brake pedal so I know it IS a lot of water entering since the foam its self IS thick. I feel moisture on the firewall near the foot rest but I am unable to tell further where it IS coming from due to the fabric materials. I do not know how long this has been happening but it was recently I noticed the mold smell. I have checked the sunroof drains by pushing clothes line down them and they are clear of debris.
- Engine · Traction control system
TL* the contact owns a 2011 honda accord crosstour. While driving 55 mph, the vehicle lost power. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate. The check engine and traction control warning lights illuminated. The vehicle was taken to a dealer who diagnosed…
TL* the contact owns a 2011 honda accord crosstour. While driving 55 mph, the vehicle lost power. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate. The check engine and traction control warning lights illuminated. The vehicle was taken to a dealer who diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 36,000. The vin was unavailable.
- Engine
I had my car serviced for regular maintenance on 5/31/ 2013. this maintenance included all scheduled maintenance as suggested by honda. on 6/9/2013 I was driving home from a trip on an interstate traveling at approximately 70 mph when I suddenly lost the ability to accelerate. the car was…
I had my car serviced for regular maintenance on 5/31/ 2013. this maintenance included all scheduled maintenance as suggested by honda. on 6/9/2013 I was driving home from a trip on an interstate traveling at approximately 70 mph when I suddenly lost the ability to accelerate. the car was operable, meaning I had power for the steering and the engine was on, however I was unable to accelerate. an engine light appeared on the dash. Fortunately, I was on the right hand side of the interstate at an exit point. I exited the interstate to a gas station parking lot at the end of the exit ramp. at this time I discovered I would not be able to drive the car home. I also realized I was in an undesirable location for a single woman traveling alone. I attempted to drive the car at least to a more secure location for personal safety reasons. at approximately 15 miles per hour on a busy road, I relocated the car to a location I felt more safe. I discover on june 10, 2013 when the service department opens that my car can be repaired and that it IS not a major problem (relative when you are driving 70 miles an hour and lose power), but rather a simple electrical oil switch. I was advised that there was a ?bulletin? (13-031) issued on this problem I asked if the bulletin had been issued why corrective action was not completed when the car was in their service department two weeks earlier. I was told that bulletins were not meant for proactive correction, but rather re-active correction after the issue or repair need presents itself. I was told only a ?recall? Would have allowed the service department to proactively correct the known issue. this could have been a horrific disaster. if an issue IS known to cause loss of acceleration, and this loss of acceleration can happen at any time unpredictably (while traveling at a high speed) this IS not a bulletin but a recall. *tr
- Visibility/wiper
Ever since I purchased by 2011 honda accord crosstour the windshield has had problems: it scratches easily and it finally cracked after a very small rock struck it. It seems to chip like a drinking glass would rather than a windshield. I think the windshield glass IS unsafe and not to standards.…
Ever since I purchased by 2011 honda accord crosstour the windshield has had problems: it scratches easily and it finally cracked after a very small rock struck it. It seems to chip like a drinking glass would rather than a windshield. I think the windshield glass IS unsafe and not to standards. when I purchased the vehicle the salesman lamented about problems with honda windshields and I should have reconsidered the purchase then. I have owned two other honda vehicles and never had the problems that I do with this car. I am replacing the glass (i have to pay for it) within a month and would like to have someone test it to see if it meets regulations. The dealer intends to discard it otherwise. *tr
- Structure › Body
TL* the contact owns a 2011 honda accord crosstour. The contact stated that the trunk lid would not open entirely. The contact also stated that the failure was due to the trunks hydaulic system. The failure only occurred during cold weather. The dealer was not notified. The manufacturer was notified, but offered no assistance. The failure mileage was 5,600.
- Engine and engine cooling
TL* the contact owns a 2011 honda accord crosstour. The contact stated that the vehicle was consuming oil at an extremely high rate. While driving approximately 70 mph the check engine and oil lights began to illuminate on the isntrument panel. The vehicle was pulled over and shut off. The contact…
TL* the contact owns a 2011 honda accord crosstour. The contact stated that the vehicle was consuming oil at an extremely high rate. While driving approximately 70 mph the check engine and oil lights began to illuminate on the isntrument panel. The vehicle was pulled over and shut off. The contact checked the oil and discovered that there was no oil in the engine. After adding more oil to the engine, the contact continued to drive. The vehicle was not taken to have the failure diagnosed or repaired. The failure mileage was 8,200.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10237953Service News - The navigation clock and date are incorrect. This is due to a limited GPS receiver Capacity resulting in rollover of the internal chip memory; the rollover occurred on January 1, 2022, at 12:00AM local time.
- 10206992ServiceNews Article - The clock shows the incorrect time. This issue is due to a limited GPS receiver capacity resulting in "rollover" of the internal chip memory; the "rollover" will occur on January 1, 2022, at 12:00AM local time. As a result, once specific triggers are met, the navigation date and time will be incorrect.
- 10175300Dealer Message - The May episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Replacing That Leaky Front Rocker Arm Oil Control Valve."
- 10172570Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
- 10165333This SKU is a Front Upper Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part from being installed, and would therefore have no impact on the end user besides time to complete installation.
- 10152431"Service bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.). The piston rings on certain cylinders may rotate and align, which can lead to spark plug fouling. This can set DTCs P0301 No. 1 cylinder misfire detected, P0302 No. 2 cylinder misfire detected, P0303 No. 3 cylinder misfire detected, P0304 No. 4 cylinder misfire detected, and cause the MIL to come on. American Honda is extending the powertrain warranty to cover repairs related to engine misfire (that triggers DTCs P0301 through P0304) to 8 years with unlimited mileage from the original date of purchase and has settled a class action based on this remedial measure."
- 10129514Service bulletin - MIL Comes On With DTC P0300 Thru P0304
- 10128559Dealer message - On Monday, June 23, 2014, American Honda announced three recalls for various 2001-11 Honda models. As of July 23, 2014, affected VINs have been identified, and service bulletins 14-040, Safety Recall: Accord, Civic, and Others ? Front Passenger?s Airbag Inflator Can Be Over-Pressurized, 14-045, Recall: Front Driver?s Airbag Inflator May Produce Excessive Pressure After Long-Term Exposure to High Absolute Humidity Recall, and 14-046, Recall: Front Passenger?s Airbag Inflator May Produce Excessive Pressure After Long-Term Exposure to High Absolute Humidity have been posted to ISIS. However, due to the large number of affected units, American Honda is still in the process of populating the VIN status inquiry function on iN, which is expected to take several days. When this process is complete, American Honda will notify all dealers again via iN message. Until that time, the existing acknowledgement procedure must be used for all potentially affected vehicles.
- 10128531Dealer message - On Monday, June 23, 2014, American Honda announced three recalls for various 2001-11 Honda models. As of August 4, 2014, affected VINs have been identified, and VIN status inquiry has been updated.
- 10086887Tech2tech video - airbag inflator installation tips. Please advise if you would like a copy of the video sent to you on a thumb drive or dvd.
- 10086863Service bulletin - a clunk IS heard in the front suspension while driving over irregular surfaces and in hot weather. The noise goes away temporarily when the vehicle IS lifted in the air (the suspension IS allowed to hang) and then returned to the ground. Replace both of the front lower ball joints with updated service parts made to address this specific symptom.
- 10086563Tech2tech video - airbag inflator installation tips. Please advise if you would like a copy of the video sent to you on a thumb drive or dvd.
- 10086381Us virgin islands newspaper advertisements to remind owners of the takata recall and to schedule an appointment at their earliest convenience.
- 10086308Text messages sent to remind owners of the takata recall and to schedule an appointment at their earliest convenience.
- 10086291Flyer circulated to the residents of hawaii to remind owners of the takata recall and to schedule an appointment at their earliest convenience.
- 10051920Honda: clunk noise in the front suspension during hot weather. This clunk noise IS mostly heard while driving on irregular surfaces. Updated 8/5/13.
- 10043248Honda: on some model vehicles, there IS an alternator/starter tester (ast) module capable of testing alternators, installed on GR8 diagnostic battery station.
- 10040485Honda: the engine oil level IS low on the dipstick, and the malfunction light may be on with stored trouble codes due to a software problem.
- 10039424Honda: spark plugs may be fouled. The malfunction light comes on with stored trouble lights.
- 10037974Honda: the malfunction light IS on and a software update IS needed.
Every Honda Accord Crosstour model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.