2014 Hyundai Genesis
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2014 Hyundai Genesis. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
22 complaints4 involved a crash3 injuries
What owners report most
Latest complaints
- Service brakes
I have had intermittent brake pedal to the floor issue for the past two years. It started off occasionally, but turned into daily. It's very very dangerous as the brakes barely work. To remedy, I had the brake rotors and pads changed, brake fluid flushed. Did not fix the issue. Had the Master…
I have had intermittent brake pedal to the floor issue for the past two years. It started off occasionally, but turned into daily. It's very very dangerous as the brakes barely work. To remedy, I had the brake rotors and pads changed, brake fluid flushed. Did not fix the issue. Had the Master Cylinder replaced and it fixed the issue, but then two days later my brakes started binding (opposite problem). Replaced the HECU / ABS Module and still have the same issue. Now the car is not drivable because the brakes are binding. I called a local Hyundai Dealership to see if they would try a goodwill HECU service, since previous years Hyundai Genesis were recalled with the exact same issue, but they said they would not do it for me. So I am trying to work out the issue through independent mechanics. This is a very dangerous issue as the brakes do not work and is a widespread issue affecting multiple BH model Hyundai Genesis owners.
- Forward collision avoidance › Automatic emergency braking · Service brakes
All my dash lites came on dealership said the HECU unit was bad not under recall the coup is but the 4 door isn’t I’ve been waiting a month for part on backorder can’t drive my car too dangerous brakes may not work if my sedan is not under recall then why are the parts on backorder with no ETA car not safe to drive yet can’t get fixed
- Service brakes
My HECU unit failed at only 61k miles. My car is a sedan not a coup, so Hyundai does not want to cover it under the recall. This is redicules, my safety is at steak
- Forward collision avoidance › Automatic emergency braking
HECU failure only has 61k this is an ongoing issue with Hyundai. Hyundai covers the 2014 coup, but not the sedan in a recall for this issue. I don’t understand the difference.
- Electrical system · Engine · Fuel/propulsion system
It's termed as a "Dead Pedal" with the accelerator pedal sensor as to when the accelerator pedal is applied to move the car, the signal to apply gas to the engine to move it , doe's not happen, and the car will not move, momentarily causing a very unsafe situation in traffic. this problem is…
It's termed as a "Dead Pedal" with the accelerator pedal sensor as to when the accelerator pedal is applied to move the car, the signal to apply gas to the engine to move it , doe's not happen, and the car will not move, momentarily causing a very unsafe situation in traffic. this problem is sporadic and you never know when it will happen. to my knowledge this is happening in the 2009 to 2015 models Hyundai Genesis cars with the 3.8 and 4.6 and 5.0 engines. Any car with the drive by wire is effected with this problem, and should be looked into and repaired. I have not gone to the dealer with this problem and there is no check engine light on when it happens.
- Engine
The contact owns a 2014 Hyundai Genesis. The contact stated while starting the vehicle, the contact heard an abnormal sound coming from the vehicle. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where he was informed that…
The contact owns a 2014 Hyundai Genesis. The contact stated while starting the vehicle, the contact heard an abnormal sound coming from the vehicle. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where he was informed that the sound was normal. The contact stated that the sound remained. The manufacturer had not been informed of the failure. The failure mileage was approximately 65,000.
- Seats
I was driving and all of a sudden the head rest hit me in the back of the head put out on both sides. Came looking to SE if their was a recall did not see it on here it need to be listed good thing ther was not a car ahead of me that would have an uneccesary accident.
- Wheels
Hyundai installed a defective wheel on my 2014 genesis 4 dr sedan at the factory knowing it was defective but; but because the wheel balanced, they hid it from the buyer. defect discovered at the first replacement of tires about sep 9 2019. defect a 3 " smooth, symertical, concentric bulge in the rim . dealer, hyundaia, refused to replace the rim.
- Exterior lighting
When driving with headlights on, the headlights sometimes flicker when using the turn signal stalk, occasionally going out until the stalk IS jiggled. this happens repeatedly.
- Air bags · Electronic stability control (esc) · Vehicle speed control
I got into an accident in october 2019 where I was rear ended and carried into another vehicle but my air bags did not deploy although my headrests did deploy but prior to the accident my car would fishtail when making turns when the roads were wet and while driving on the highway trying to merge…
I got into an accident in october 2019 where I was rear ended and carried into another vehicle but my air bags did not deploy although my headrests did deploy but prior to the accident my car would fishtail when making turns when the roads were wet and while driving on the highway trying to merge into traffic my car loses acceleration all on its own and then gradually picks up speed again I've almost got hit several times because of this. Also my car has shut off on its own in traffic with heavy traffic it was very scary we didn't know what was happening to the car and this has happened twice. Now my car IS showing a lot of hard code errors from the abs/esc system to power seat modules they say it's something wrong with the computer system itself because it doesn't notify you of any issues on the dashboard at all. And today I took it to a mechanic shop and multiple b codes showed up which didn't make any sense even cam sensor codes and I just got this car in march 2019.
- Electrical system · Engine
Car engine shuts off/stops running, without warning, while driving. has happened 3 times in the past 12 months. at slower speed, in town, coming to a stop or slowing for a turn. car starts back up right away, and won't stop again for a long time. also can't make it stop on purpose.
- Vehicle speed control
Car began to accelerate after starting and put into gear. I didn't touch the accelerator pedal, nor was the floor mat touching the pedal. I had to put the car in neutral and shut it off. after shutting off and restarting, it did this 3 more times. It accelerated while still in park, almost to 3000 rpm before I shut it off. Fourth time, it restarted without any problems.
- Seat belts
Passenger seat belt lock not working does not lock.
- Engine · Fuel/propulsion system
I was driving on a highway when my vehicle stalled nearly causing a major accident. there was no warning, engine light or issues with the car starting or driving. no issues with idling or anything to suggest I needed service. the dealer IS saying it IS excess carbon on the throttle body. It appears hyundai has had issues with this that have not been addressed.
- Vehicle speed control
Unintended acceleration of vehicle after removing foot from gas pedal. After starting my car and backing up, I put my vehicle into drive. Before I put my foot on the gas pedal, the car began to accelerate by itself without the speed registering on the speedometer or the rpm's registering on the…
Unintended acceleration of vehicle after removing foot from gas pedal. After starting my car and backing up, I put my vehicle into drive. Before I put my foot on the gas pedal, the car began to accelerate by itself without the speed registering on the speedometer or the rpm's registering on the tachometer. No warning lights appeared and continued to do this even after coming to a complete stop. The current mileage IS 41000 miles, and has had regular maintenance performed. I am an ase certified technician and could find no reason for this to occur.
- Electrical system · Engine
TL* the contact owns a 2014 hyundai genesis. While driving approximately 45 mph, the engine stalled without warning. The vehicle was pulled over to the side of the road and restarted, but the failure recurred. The vehicle was taken to peacock hyundai hilton head in hardeeville, south carolina 29927…
TL* the contact owns a 2014 hyundai genesis. While driving approximately 45 mph, the engine stalled without warning. The vehicle was pulled over to the side of the road and restarted, but the failure recurred. The vehicle was taken to peacock hyundai hilton head in hardeeville, south carolina 29927 (843-208-1234) where it was diagnosed that the charcoal filter was overloaded and shut down the engine. The manufacturer was made aware of the failure and recommended that the charcoal filter be replaced. The filter was replaced, but the contact did not feel that the vehicle was safe to drive. The failure mileage was approximately 51,000.
- Engine
TL* the contact owns a 2014 hyundai genesis. While driving 20 mph, the vehicle stalled without warning and crashed into the curb. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was taken to a local dealer (atlantic hyundai, 193 sunrise highway…
TL* the contact owns a 2014 hyundai genesis. While driving 20 mph, the vehicle stalled without warning and crashed into the curb. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was taken to a local dealer (atlantic hyundai, 193 sunrise highway, west islip, ny 11705). The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vin was unknown. The failure mileage was approximately 62,000.
- Electrical system · Exterior lighting
Headlights flash off or stay off when using the turn signals. at night when changing lanes or turning corners the headlights sometimes go off for a moment when engaging the left or right turn signal lever. Also the headlights sometimes turn off and stay off when completing a turn when the turn…
Headlights flash off or stay off when using the turn signals. at night when changing lanes or turning corners the headlights sometimes go off for a moment when engaging the left or right turn signal lever. Also the headlights sometimes turn off and stay off when completing a turn when the turn signal automatically turns off. One needs to jog the turn signal lever to get the headlights back on. This can be recreated when parked simply by operating the turn signals. This IS an intermittent problem whether moving or parked. This problem seems to be independent of weather, speed or road conditions. I have seen many complaints and examples of this condition on you tube.
- Exterior lighting
Headlight flicker off when using the turn signal, stays off for 1-2 seconds. Light switch IS in the on position. This happened with me driving at night and making a left turn, very scary !!! Was driving in a city, but it has happen driving out in the country. I think the problem IS a fault in the light switch turn signal assembly.
- Vehicle speed control
The vehicle accelerate on it on when IS in park gear. I turn off the engine to stop the acceleration of rpm, I turn off engine when I saw it goes up to 6000 rpm, which I believe it could continue to raise. The vehicle also accelerate on it on when it in drive gear ( local and highway ), I safely…
The vehicle accelerate on it on when IS in park gear. I turn off the engine to stop the acceleration of rpm, I turn off engine when I saw it goes up to 6000 rpm, which I believe it could continue to raise. The vehicle also accelerate on it on when it in drive gear ( local and highway ), I safely pull over, put in park gear ( still accelerate ) and turn off engine. Overall it happen once a month since 2017, but 2 weeks ago ( 08/07/2017-08/13/2017) it happen twice. I bring it in dealership and they cannot find anything wrong with it using computerize test.
- Vehicle speed control
On july 4 2017 at approximately 7:30am et I was waiting to park and had my foot on the brake when suddenly the engine revved and accelerated, moving the car forward and crashing into the passenger rear bumper of a parked ford F-150. I pressed even harder on the brakes and the car continued to move…
On july 4 2017 at approximately 7:30am et I was waiting to park and had my foot on the brake when suddenly the engine revved and accelerated, moving the car forward and crashing into the passenger rear bumper of a parked ford F-150. I pressed even harder on the brakes and the car continued to move forward as if it was sliding on ice; it created tire skid marks from my front tires - supporting that the brakes were engaged. I attempted to put the car in neutral and the engine continued to rev faster. The nose of my car was lowered due to my pressing on the brakes and as a result the front end of my car went under the bumper of the truck and began lifting the truck until it finally came to a stop. the conditions were sunny and the asphalt was dry. on friday june 23 at approximately 2:00pm et I was backing down my driveway, which has a slight vertical decline, so the brakes were engaged. the car's engine suddenly revved and accelerated down the driveway into the street; once again, it felt as if I was sliding. the brakes were fully engaged. I was able to place the transmission in neutral and the car came to a stop. I placed the car in park and turned off the engine and restarted without any issue. regarding the june 23 incident, the car was not driven for approximately 6-8 days. relating to the incident on july 4; the last time the car was driven was on june 23. from june 23 through july 4 the car was parked at the airport. the only parallel that I can draw between these two instances IS that the engine rev and acceleration occurred after the car had not been driven for a period of time. my research indicates this happened to many other drivers; however, the manufacturer claims there IS no issue with the car and that it IS human error; avoiding accountability. I will take a polygraph to prove this was not human error, rather a mechanical failure.
- Air bags
I was involved in a moving two car collision on a city street intersection. After everything came to a stop, I realized my airbag did not work. My front end was totally damage. One of the two metal bar-beans holding the bumper was completely broke; and the radiator pushed completely into the engine. For the grace of god, I was steering with both hands.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10253275This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2.
- 10251285This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
- 10251277This bulletin outlines the basic components of the BG Fuel Test Kit and the procedure to test the quality of the fuel during vehicle diagnosis. Poor fuel quality may lead to cold engine startability issues, hesitation at idle or during acceleration, and/or poor driveability. In addition, prolonged vehicle operation with poor quality fuel may result in damage to the fuel system and formation of engine deposits. The BG Fuel Test Kit can be used to determine the following aspects of the fuel: Sediment / Water Contamination Inspection Specific Gravity Alcohol Content
- 10247189This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
- 10235566Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
- 10235526In certain areas, a vehicles underbody may exhibit corrosion due to road-salt usage. As a preventative measure, a cavity wax coating is applied to the internal surfaces of underbody components and an undercoating spray is applied to exterior surfaces of specified underbody components. The service campaign describes the procedure to perform this preventative service on certain 2009-2014MY Genesis Sedan (BH), 2011-2016MY Equus (VI), and 2010-2016MY Genesis Coupe (BK) vehicles.
- 10235525In some areas, a vehicles underbody may exhibit corrosion due to road salt usage. As a preventative measure, cavity wax coating is applied to the internal surfaces of underbody components, and an undercoating spray is applied to the bottom exterior surfaces of specified underbody components. This bulletin describes the procedure to perform this preventative service on certain Genesis Sedan (BH), Equus (VI), and Genesis Coupe (BK) vehicles.
- 10230904This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
- 10217310Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) sets a threshold for correcting load capacity information indicated on tire placards when the vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of the Gross Vehicle Weight Rating or 100 pounds. If the total added weight exceeds the lesser of the limit, a label (See Figure 1) must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard. NOTE: Effective immediately, all ports will stop the installation of the Load Capacity Label when there are no port accessories installed.
- 10217258Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.
- 10217251Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
- 10204249This bulletin describes the procedure to replace the 35R and 4&OD solenoids for a shift flare and/or harsh shift during the 2~3, 3~4 or 4~5 upshift.
- 10196577The warranty coverage for the clock spring has been extended to 15 years with unlimited mileage from the date of original retail delivery or date of first use, whichever occurs first. This warranty coverage applies to both the original and subsequent owners. Refer to the warranty and service parts information outlined in this bulletin whenever clock spring replacement is required.
- 10190044This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.
- 10190038This bulletin provides best practice recommendations when performing brake service procedures.
- 10189989This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
- 10183963This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
- 10183960This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the Tire Balance Data Sheet must be fully completed including imbalance and Road Force Variation (RFV) data. The Data Sheet can be found at the end of this bulletin.
- 10178175This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes, or during normal driving operation.
- 10176182This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.
- 10176178This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.
- 10174808This bulletin provides information on identifying dealer stock vehicles with either: A Battery SOC alert - low Battery State of Charge (SOC) at or below 50%. A 30 Day alert - vehicle has not started and reported an SOC in 30 days.
- 10174807The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both OEM (new) and remanufactured automatic transmissions:
- 10173546This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe chemical products.
- 10172142This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when diagnosing and conducting alignment-related repairs for all models and model years.
- 10170883This bulletin provides guidelines to inspect the USB, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common Android Auto and Apple CarPlay connection conditions. 3. This bulletin provides physical differences between the USB 2.0 port and USB 3.0 port.
- 10170511If you are servicing a vehicle with a transmission slipping concern, follow the Service Procedure shown below and perform a stall test. This TSB provides a procedure to test each clutch in the transmission. If the vehicle fails the stall test, replace the transmission. ? PASS: Stall speed is between 1700~2900 rpm (See shop manual for stall speed). ? FAIL: Engine revs to redline limit (6,000~6,500 rpm). If so, replace the transmission.
- 10169370The Blind Spot Detection (BSD) or Blind-Spot Collision Warning (BCW) is a system that measures the speed of and distance from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The BSD/BCW detects vehicles within the blind spot zone and gives off an alarm (visual and audible). The two magnetic radar sensors provide these functions for BSD/BCW: ? Senses other vehicles in the BSD/BCW zone and turns on the BSD/BCW warning lamp for the driver. The warning lamp starts blinking, along with an audible sound, when the driver turns on the turn signal lamp to enter the lane where another vehicle is driving.
- 10167733This bulletin provides information regarding the changes in the timing chain and the crankshaft sprockets on certain Azera (HG), Santa Fe/Santa Fe XL (NC), Genesis (BH/DH), Genesis Coupe (BK), and G90 (HI) vehicles equipped with Lambda 3.3L / 3.8L GDI engines.
- 10167253This bulletin provides instruction detailing the proper methodology for scanning and uploading captured GDS data files to the Techline Repository. Compliance with this bulletin ensures that the GDS data files are correctly transferred and matched with a Techline Case number.
- 10167235This bulletin provides information regarding the changes in the timing chain and the crankshaft sprockets on certain Azera (HG), Santa Fe/Santa Fe XL (NC), Genesis (BH/DH), Genesis Coupe (BK), and G90 (HI) vehicles equipped with Lambda 3.3L / 3.8L GDI engines.
- 10163286This bulletin provides a procedure to diagnose an 8-speed automatic transaxle with a harsh and/or delayed shift using GDS.
- 10161753This bulletin provides information related to clearing all Diagnostic codes for vehicles equipped with the Blue Link system (Gen 1).
- 10161685The procedure describes the procedure to check the ATF level for 8-speed Rear-Wheel-Drive vehicles.
- 10160100When servicing a vehicle with a ?Check Engine light? and any of the DTCs listed below, follow the Service Procedure and replace the related solenoid and E-module.
- 10160098This bulletin provides the procedure to write the Vehicle Identification Number (VIN) during the replacement of the Engine Control Module (ECM) or Powertrain Control Module (PCM). Once the VIN has been programmed to the ECM/PCM, it cannot be removed or overwritten.
- 10160097This bulletin provides a procedure to transfer oil pressure data to the TCU using GDS Mobile. This procedure is necessary to reduce the TCU learning time and improve the shift quality.
- 10158797If you are servicing a vehicle with a ?Check Engine light? and any of the DTCs listed below, follow the Service Procedure and replace the E-module.
- 10152864This bulletin provides the procedure to replace the automatic transmission fluid (ATF) warmer connector on some vehicles which may exhibit a coolant leak between the ATF connector and engine side heater pipe.
- 10128606The front seat belt assembly incorporates a seat belt anchor pretensioner fastened to the vehicle?s front seat frame. During vehicle assembly, the anchor pretensioner is fastened to the front seat frame prior to being connected to the seat belt linkage. If, during vehicle repair, the connector does not fully latch when the linkage was pressed onto the connector, the seat belt can detach from the anchor pretensioner. If the seat belt linkage detaches from the anchor pretensioner in a collision, the risk of injury to the occupant is increased.
Every Hyundai Genesis model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.