2020 Hyundai Ioniq Electric

Recalls

1 recall names the 2020 Hyundai Ioniq Electric. Newest first.

• Electrical system › Propulsion system › Traction battery

  Mar 1, 2021NHTSA 21V1270004,696 vehicles

  Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.

  Risk and remedy

  Risk

  An electrical short in the Li-ion battery increases the risk of a fire.

  Remedy

  Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.

  Full recall details →

Owner complaints

What owners report most

1. Service brakes3
2. Engine1
3. Forward collision avoidance1
4. Electrical system1
5. Unknown or other1
6. Vehicle speed control1
7. Fuel/propulsion system1

Latest complaints

• Jan 8, 2025NVCrash
  Forward collision avoidance › Automatic emergency braking · Fuel/propulsion system · Vehicle speed control
  When approaching a turn, I let off the accelerator but the car didn’t stop accelerating. Instead, it gently kept accelerating. I applied the brakes and the car started slowing down but not at the same rate I was applying brake pressure. Therefore I floored the brakes to try coming to a complete…

  When approaching a turn, I let off the accelerator but the car didn’t stop accelerating. Instead, it gently kept accelerating. I applied the brakes and the car started slowing down but not at the same rate I was applying brake pressure. Therefore I floored the brakes to try coming to a complete stop. Sadly, the cars ABS system did not engage, half of the car hopped over the curb at about 20 mph. I was able to steer the car back onto the road where it finally came to a stop but acted like it wanted to keep going until full blackout power loss happened. The car was deemed a total loss by my insurance company American Family. Essentially, the vehicle malfunctioned causing the accelerator to stick which caused the car to be harder to control than designed. The car malfunctioned by not engaging the ABS system as well. There is a recall on this exact problem for the 2017-2019 model but not for my 2020 even though it was manufactured during that campaign. It all happened very quickly and I was very lucky this did not involve another vehicle.

• Jun 3, 2023IN
  Engine
  Refill Coolant warning light intermittently signals EV battery coolant problem. Hyundai dealer in Fort Wayne, IN, topped off coolant. Andrew service representative was informed of two YouTube videos explaining recall due to defective coolant ASC1 that crystalizes and/or becomes sludgy. Video…

  Refill Coolant warning light intermittently signals EV battery coolant problem. Hyundai dealer in Fort Wayne, IN, topped off coolant. Andrew service representative was informed of two YouTube videos explaining recall due to defective coolant ASC1 that crystalizes and/or becomes sludgy. Video reported dealer changed old coolant with an upgraded coolant ASC2 number in a Hyundai Ioniq Limited 2020 Electric Vehicle 38 kw like my vehicle. Fort Wayne, Glenbrook Hyundai dealer has very little experience or training with EV vehicles, since they offered to change the engine oil. https://www.youtube.com/watch?v=CUs-YoGTMlw https://www.youtube.com/watch?v=cCt6MEbaXCI are video links apparently from England due to British accent and Chippenham city mentioned in video. USA NHTSA should add this recall to USA Hyundai Ioniq 2020 38 kv EV's. Defective coolant could cause EV battery failure and potential fire due to overheating and electrical short circuits. The Refill Coolant warning light goes off indicating coolant is sufficient, even when no additional coolant was added.

• May 25, 2023CA
  Service brakes

  the Hyundai ioniq 5 doesn't turn on its brake lights when you're using single-pedal driving, as shown in this youtube video: https://youtu.be/U0YW7x9U5TQ?t=97 these should be recalled because you can bring the vehicle to a complete stop without the brakes turning on

• Sep 14, 2021IL
  Service brakes
  The regenerative brake system failed to operate as it normally does, and no indicator lights came on on the dashboard. This unexpected loss of braking force nearly caused me to hit the car in front of me. I had recently disengaged cruise control and was approaching a red light. I pressed my foot…

  The regenerative brake system failed to operate as it normally does, and no indicator lights came on on the dashboard. This unexpected loss of braking force nearly caused me to hit the car in front of me. I had recently disengaged cruise control and was approaching a red light. I pressed my foot on the brake pedal and felt no response from the car. I lifted my foot and pressed again two or three times with no response, neither deceleration nor any change in the regenerative braking meter on the dashboard. I had to press the brake all the way to the floor before the mechanical brakes were activated. This loss of braking power greatly increased my stopping distance and I narrowly avoided hitting the car in front of me. Once the light turned green, I accelerated and tested the brakes again and everything seemed to be working fine, including the regeneration meter. No indicator lights of any kind came on during this incident. This occurred approximately a week ago. I have owned the car for approximately three weeks, and have not experienced any similar issues in the two weeks prior to the incident or in the week since. I have not yet taken it to the dealership as I would not be able to reproduce the issue for them. I will gladly cooperate with any inspection needed to better understand this issue.

• Sep 10, 2021ME
  Service brakes

  This issue is easily repeatable, when braking if you hit a bump (pot hole, etc.) the braking power is greatly reduced & the brake pedal becomes almost impossible to push down to stop the car, making it very hard to stop even when not coming to an abrupt stop.

• Jun 21, 2021NJ
  Electrical system

  The traction battery on my Ioniq 2020 went bad after 3 months. The diagnostic panel warned me of an electric issue and the range dropped drastically. The dealer changed the battery no questions asked. My vin wasn't part of the recall. I wonder if the recall should have included a broader range of vehicles.

• Aug 1, 2020IN6,800 mi
  Unknown or other
  8-1-2020 hyundai motor america letter received that original window sticker had incorrect information and IS not equipped with blind spot and rear cross traffic collision avoidance assist systems; however these vehcles are equipped with blind spot and rear cross traffic collision warning systems.…

  8-1-2020 hyundai motor america letter received that original window sticker had incorrect information and IS not equipped with blind spot and rear cross traffic collision avoidance assist systems; however these vehcles are equipped with blind spot and rear cross traffic collision warning systems. how many other buyers were misled by the window sticker and sold a car with more extensive safety equipment than what they actually received? should hyundai recall the vehicle to install the devices as advertised and sold or reimburse the buyers for the difference and the lesser value car sold? my car was stationary and no malfunction known yet, but lack of assist function makes the car less safe than represented when sold to me. the deficiency, error notice letter IS not dated and does not offer to correct the misrepresentation or refund the cost of installing this system, and does not offer to install it after their error.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Pedestrian alert sounds

  DP22005Opened Jan 27, 2023Closed Aug 7, 2023Recall 22V063000
  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…

  NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11006114Certain 2020-21MY IONIQ Electric (AE EV) vehicles may experience a condition of EV warning light ON with DTC P1AA600 P1AB000. If any of the DTCs listed below are found, the Battery System Assembly (BSA) will be replaced, and the Battery Management System (BMS) software may need to be updated.
• 10251285This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
• 10247189This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
• 10240087This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundais Navigation Updates page. The current version of Google Maps has 10 times the data transmission compared to the previous version. As a countermeasure, an update with a frame skip logic has been added to resolve the data congestion with Google Maps.
• 10238352This bulletin provides instructions to correct a condition with BSC-1 blue coolant flow restriction by debris causing abnormal high EWP (electric water pump) speed in certain 2020-21MY Ioniq Electric (AE EV) and 2019-22 Kona Electric (OS EV) models. Vehicle symptoms may include "Coolant supplement or Refill Inverter Coolant" warning light On. No related DTC are found stored. Normal inverter coolant reservoir tank level is confirmed. Special tools are required for this campaign to flush and clean debris from different cooling system circuits. The coolant will be replaced by updated BSC-2 low conductivity blue coolant.
• 10235566Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
• 10230904This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
• 10217258Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.
• 10215599Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
• 10211680Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
• 10211678Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
• 10203272Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing
• 10190044This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.
• 10190038This bulletin provides best practice recommendations when performing brake service procedures.
• 10190031This Service Information bulletin provides the instructions on how to adjust the maximum EV battery charging threshold in the radio head unit.
• 10189991When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message Phone Not Responding. Please reconnect it and try again will appear on the radio screen.
• 10189806This Service Information bulletin provides the instructions on how to adjust the maximum EV battery charging threshold in the radio head unit.
• 10185443When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message Phone Not Responding. Please reconnect it and try again will appear on the radio screen.
• 10183963This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
• 10183960This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the Tire Balance Data Sheet must be fully completed including imbalance and Road Force Variation (RFV) data. The Data Sheet can be found at the end of this bulletin.
• 10182324The following summarizes the procedure for EV battery replacement:
• 10182304This bulletin provides information and procedures for collecting OBD In Use Monitor Performance Ratio (IUMPR) data on certain 2019-2021MY vehicles at California dealers. This reporting is mandated by CARB (California Air Resources Board).
• 10180985Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.
• 10180981This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system as separate components.
• 10179247The following summarizes the procedure for EV battery replacement:
• 10179246Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.
• 10179244This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system as separate components.
• 10178175This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes, or during normal driving operation.

Every Hyundai Ioniq Electric model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.