2024 Hyundai Kona Electric
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Hyundai › Kona Electric › 2024
These records cover every 2024 Hyundai Kona Electric. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2024 Hyundai Kona Electric. Newest first.
Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Kona Electric and 2024-2026 Kona vehicles. The seat belt buckle in the rear center seat may fail to properly restrain an occupant during a crash.
Risk and remedy
Risk
A seat belt buckle that fails to properly restrain an occupant in a crash increases the risk of injury.
Remedy
Passengers are advised not to use the rear center seat until the recall remedy is performed. Dealers will replace the seat belt buckle assembly, free of charge. Owner notification letters were mailed September 2, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 306. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 15, 2026.
Owner complaints
15 complaints
What owners report most
Latest complaints
- Electrical system · Exterior lighting
While driving the instrument panel, headlights and infotainment screen all went black. Has happened multiple times but difficult to replicate. Vehicles head lights turned off while driving in the early morning (dark) but turned back on within a second or two. No warnings, no lights, no errors.
- Electrical system · Power train
Hyundai engages emergency parking brake EPB) automatically when in parked on an incline. The EPB will disengage under normal operation if all doors are closed. If doors are open, EPB will not disengage. If going from park to drive, this is not a problem. However, if in drive, traveling with trunk…
Hyundai engages emergency parking brake EPB) automatically when in parked on an incline. The EPB will disengage under normal operation if all doors are closed. If doors are open, EPB will not disengage. If going from park to drive, this is not a problem. However, if in drive, traveling with trunk open for oversized cargo, the vehicle will drive normally until a stop on an incline, when the EPB will engage automatically, and then when the driver tries to proceed from the stop, their vehicle is disabled. The driver can provide power to drive train and burn the EPB. The driver must manually intervene after every stop on an incline to disengage the EPB to avoid being disabled at an intersection.
- Seats
On June 5, 2025 I picked up a passenger who couldn't sit in the passenger seat because the headrest is canted at an unsafe angle so the passenger looks down and cannot look straight through the windshield. There is a page in the manual that shows the headrest is adjustable; this is wrong because…
On June 5, 2025 I picked up a passenger who couldn't sit in the passenger seat because the headrest is canted at an unsafe angle so the passenger looks down and cannot look straight through the windshield. There is a page in the manual that shows the headrest is adjustable; this is wrong because the headrest is not adjustable. On July 2, 2025 I took it the vehicle in for recalls and asked about this; the service worker said there is no solution because replacement headrests are the same.
- Electrical system · Forward collision avoidance › Warnings · Lane departure › Blind spot detection
While I was driving the heads up display and the telemeter all go black I lose all lights all blind spot and warnings. Then the car will recycle through and all the displays will come up again. This happens every month and a half or so, and the dealership says they cannot replicate the problem and they don’t know anything.
- Forward collision avoidance › Warnings · Steering
The steering wheel locks while driving. The headlights have gone out randomly on this car a few times. The steering locked up in a turn and I went into another guys lane and almost caused a major accident. The dealerships say they can’t recreate the issue but never really tried. The vehicle has…
The steering wheel locks while driving. The headlights have gone out randomly on this car a few times. The steering locked up in a turn and I went into another guys lane and almost caused a major accident. The dealerships say they can’t recreate the issue but never really tried. The vehicle has been lemoned law but the manufacturer now is playing games and not following through on the lemon law replacement vehicle. I do have multiple reports from being towed off the highways and from the police having to chase me down to help avoid a major accident.
- Electrical system · Exterior lighting
While driving at night with multiple occurances the headlights, infotainment, and gauge cluster seemingly cut out and completely turned off for about 10 seconds before the infotainment system would reboot bringing back the headlights and gauge cluster. The conditions for this safety concern were…
While driving at night with multiple occurances the headlights, infotainment, and gauge cluster seemingly cut out and completely turned off for about 10 seconds before the infotainment system would reboot bringing back the headlights and gauge cluster. The conditions for this safety concern were [Headlamps were set to auto, Apple Carplay was wirelessly connected, and the vehicle was in motion.] After a trip to a dealer, the dealership could not reproduce the concern though an advisor did state this was not an isolated incident. No warning lights or error messages appeared on the gauge cluster that would indicate a problem.
- Electrical system
While driving at night, there was a complete loss of power of all interior and exterior lights. The engine continued to run. Because it was at night, I had problems staying on the road since this was a rural highway.
- Electrical system
The contact owns a 2024 Hyundai Kona Electric. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that the failure worsened while driving up an incline. The contact stated that on one occasion during the failure…
The contact owns a 2024 Hyundai Kona Electric. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that the failure worsened while driving up an incline. The contact stated that on one occasion during the failure, the vehicle hesitated and the driver behind had to swerve and ended up striking the rear of another vehicle. The vehicle was taken to a dealer however, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure and was in communication with the dealer. The vehicle was not repaired. The failure mileage was approximately 6,000.
- Communication › Manufacturer telematics
Bluelink stopped working shortly after purchase of vehicle, hyundai will not fix it and bluelink will not fix it.
- Electrical system
Parasitic draw on battery. Service departments cannot find its location. Manufacturer was notified .the safety issues. We never know when the car will shut off while driving or start.
- Electrical system
Dead battery parasitic drawer. brand new 2024 Hyundai Kona purchase February 2024. The car has been in the repair shop four times for this issue. Service department cannot find the parasitic draw so they just give you a new battery. The battery has been replaced twice. the problem has been…
Dead battery parasitic drawer. brand new 2024 Hyundai Kona purchase February 2024. The car has been in the repair shop four times for this issue. Service department cannot find the parasitic draw so they just give you a new battery. The battery has been replaced twice. the problem has been reproduce, and the battery has died at the dealership. The manufacturer has been contacted, but the parasitic draw they cannot find.
- Electrical system · Power train · Vehicle speed control
My 2024 Hyundai Kona Electric lost power several times while driving on roads and highways at various speeds. The first instance was on [XXX] near Burlington, MA on [XXX], and then it happened several other times before we were able to get the vehicle to a Hyundai dealership for diagnosis and…
My 2024 Hyundai Kona Electric lost power several times while driving on roads and highways at various speeds. The first instance was on [XXX] near Burlington, MA on [XXX], and then it happened several other times before we were able to get the vehicle to a Hyundai dealership for diagnosis and repair. The power loss typically manifested in the vehicle stuck at about 20-25 mph despite generous use of the accelerator pedal (often to the floor). There were no error messages or similar diagnostic information provided before, during, or after moments when power loss occurred. Often the vehicle would return to normal operation after a few minutes or by turning the vehicle off and back on again. The safety of the driver and passengers was at significant risk, especially on higher speed roadways due to the slow speed of the Kona in these moments. The dealer service department completed extensive diagnostics as detailed in the service report PDF attached. They ultimately found a nut (designated "ge09") connecting several ground wires to the chassis was loose. After replacing the nut and tightening to specification the problem has not recurred. We are satisfied with the communication and fix from the dealership and Hyundai corporate representatives, but concerned other Hyundai owners might encounter this issue with their vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system › Instrument cluster/panel · Exterior lighting › Headlights
The contact owns a 2024 Hyundai Kona Electric. The contact stated while driving at an undisclosed speed at night, the instrument cluster, radio, and headlights inadvertently turned off for 20-30 seconds; however, the vehicle remained operational. The vehicle was taken to the dealer, where it was…
The contact owns a 2024 Hyundai Kona Electric. The contact stated while driving at an undisclosed speed at night, the instrument cluster, radio, and headlights inadvertently turned off for 20-30 seconds; however, the vehicle remained operational. The vehicle was taken to the dealer, where it was diagnosed with a loosened coaxial cable behind the radio, but no DTC codes were stored in any modules. The dealer related the failure to Technical Service Bulletin: 24-BE-013H (Software Reset for Connected Car Service (CCS) Disconnection). The dealer disconnected and reconnected the PDC connector, but the failure persisted. The vehicle was then taken to McCarthy Olathe Hyundai (681 N Rawhide, Olathe, KS 66061); however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 1,808.
- Engine · Forward collision avoidance › Automatic emergency braking
The contact owns a 2024 Hyundai Kona Electric. The contact stated while driving at an undisclosed speed, the AEB feature was inadvertently activated. The contact also stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the message “Engine off -…
The contact owns a 2024 Hyundai Kona Electric. The contact stated while driving at an undisclosed speed, the AEB feature was inadvertently activated. The contact also stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the message “Engine off - Switch to Park or Neutral” was displayed. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The dealer was contacted but the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.
- Unknown or other
As I slowed down to make a right hand turn, my battery light and engine light both came on. Then, a warning message flashed and beeped for about 15 seconds saying the engine was shutting off. I pulled over and the car put itself in park and shut off completely.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011842Certain Kona Electric (SX2 EV) vehicles may exhibit a dead battery concern linked to the Multimedia Keyboard (MKBD) logic. The MKBD may not enter sleep mode when the vehicle is turned OFF, causing the battery to be drained. Follow the procedure in this TSB to update the software for the MKBD to address this condition.
- 11009155Certain Hyundai Electric vehicles may exhibit a condition of an interrupted charging session or a lower charging speed while charging with a 240V AC (Level 2) charger. This occurs to prevent potential damage to the charging cable connection.
- 11008135Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Service (CCS) functions. This may be due to an occasional disconnection on Verizons communication network. Follow the procedures in this bulletin to reset the Connected Car Data Communication Unit (DCU) in Dealer Mode to resolve the connection.
- 11008013Certain 2022-2024MY IONIQ 5 (NE1), 2023-2024MY IONIQ 6 (CE1) and 2024-2025MY Kona Electric (SX2 EV) vehicles may exhibit a condition while charging with a 240V AC (Level 2) charger where the vehicle experiences an interrupted charging session or a lower charging speed. This occurs to prevent potential damage to the charging cable connection. Follow the procedure in this TSB to update the software logic for the Vehicle Charging Management System (VCMS), which initiates a self-restart that allows the vehicle charging to return to full capacity once stabilized.
- 10251285This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
Every Hyundai Kona Electric model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.