2014 Hyundai Santa Fe Sport
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Hyundai › Santa Fe Sport › 2014
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2014 Hyundai Santa Fe Sport. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
5 recalls name the 2014 Hyundai Santa Fe Sport. Newest first.
Hyundai Motor America (Hyundai) is recalling certain 2013-2015 Santa Fe Sport vehicles. Brake fluid may leak inside the Anti-lock Brake System (ABS) module, possibly resulting in an electrical short.
An electrical short in the ABS module can increase the risk of an engine compartment fire while parked or driving.
Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Dealers will replace the ABS multi-fuse, and inspect and replace the ABS module, as necessary, free of charge. Owner notification letters were mailed on August 25, 2021. Note: This recall includes all vehicles previously recalled under NHTSA recall number 20V-520. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 205.
Hyundai Motor America (Hyundai) is recalling certain 2013-2015 Santa Fe Sport vehicles. Brake fluid may leak inside the Anti-lock Brake System (ABS) module, possibly resulting in an electrical short.
If the ABS module short circuits, there is an increased risk of an engine compartment fire.
Hyundai will notify owners, and dealers will inspect the ABS module and replace it if necessary, free of charge. Owners are advised to park outside as a precaution until the recall repair is complete. The recall began December 22, 2020. Note: This recall has been superseded by NHTSA Recall 21V-303 and all affected vehicles will now be repaired under 21V-303. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 194.
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak…
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
There was a low noise when I got in the vehicle in the morning. I looked at the engine and it was coming from the abs system. I took it to the mechanic shop and the noise was even louder, the abs part on the passenger side of the firewall in the engine blew up and catch fire. Luckily they were able to put the fire down right away. I’m glad that didn’t happen while driving or while in the driveway of our house were there’s more vehicles parked. There was an Abs light on the dashboard due to an abs sensor for the rear right wheel.
1. 2014 Hyundai Santa Fe Theta 2 Engine Failure It was available for inspection upon request at local dealer and service After engine failedXXX abruptly while driving, it was towed to the service for inspection. 2. The Theta 2 engine in countless 2014 Hyundai Santa Fe models has been a safety risk for all citizens on the roads. This has been an unannounced recall failure due to manufacture shards of metal found within the engine, causing vehicle damage and failure. My car stopped abruptly on the road. I have maintained it through due oil changes and service. 3. The independent dealership that serviced my vehicle has verbally recognized that Theta 2 engines are a safety risk, after my family and I did research to expose underlying cause of engine failure. 4. It has been inspected by Allen Turner Hyundai in [XXX]. No known national manufacturers have been present or documented in case. 5. No, abrupt stop while driving along with burning smells and smoke coming from hood of vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting what I believe may be a safety-related defect involving the driver's door latch/lock actuator assembly in my 2014 Hyundai Santa Fe Sport, VIN [XXX]. The driver's door latch failed while the door was in the closed position. As a result of the failure, the driver's door could not be opened using either the interior door handle or the exterior door handle. The door remained mechanically stuck in the closed position. This was not simply a power door lock that failed to electronically lock or unlock. The failure prevented the driver's door itself from being opened from either side. Because the door was stuck closed, the inability to open the door normally substantially increased the difficulty and cost of the repair. SAFETY CONCERN My primary concern is occupant egress during an emergency. If this failure occurred during or immediately following a crash, vehicle fire, electrical failure, medical emergency, flooding event, or another situation requiring rapid evacuation, the driver or occupant could be unable to exit through the affected door. This presents an even greater concern for an elderly person, a person with a disability or limited mobility, or another occupant who may not be physically capable of climbing across the center console and exiting through another door. Depending upon the circumstances, an occupant could potentially remain trapped until another door could be accessed, a window could be broken, or emergency personnel could gain entry. The safety concern therefore is not merely that the door lock or actuator stops functioning. The concern is that failure of the latch/lock assembly can potentially eliminate a normal means of emergency egress from the vehicle. NHTSA has previously recognized in its investigations that an inability to open vehicle doors and circumstances involving potential occupant entrapment can create safety concerns, particularly when rapid access to or escape from a vehicle may be necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving approximately 30 MPH, there was smoke coming from the engine compartment with an abnormal burning odor entering the vehicle through the A/C vents. The vehicle was pulled over to the side of the road and turned off. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to a dealer and was diagnosed and determined that the engine needed to be replaced. The contact stated that her father performed most of the maintenance on the vehicle and became aware that the Theta 2 engine had several failures. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 157,596.
The contact owns a 2014 Hyundai Santa FE. The contact stated that while driving the vehicle at 60 mph the vehicle began to shake violently, and the engine experienced a complete loss of automotive power, the service vehicle soon, ABS and check engine warning lights were illuminated. The contact veered off an exit into the parking lot of an AutoZone where a diagnostic scanner displayed the code "P0302". The vehicle was towed to an independent mechanic where it was diagnosed, and the contact was advised that the exhaust valve on cylinder two had dissolved and needed to be replaced. The vehicle was towed to a local Hyundai dealer where it was diagnosed, and the contact was advised that the exhaust valve in cylinder two was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 89,687.
On June 20, 2026, while the 2014 Hyundai Santa Fe Sport was being driven on Richardson Highway near Mile 155 in Alaska, smoke and flames developed from the engine compartment without any collision. The driver stopped and both occupants exited before the vehicle became fully engulfed. The fire created an immediate risk of serious injury or death and blocked the northbound lane. There were no known prior drivability problems, warning lamps, or other symptoms before the incident. The exact failed component is UNKNOWN. Potential areas requiring investigation include the engine, electrical system, ABS/HECU brake module, multi-fuse, fuel system, and other engine-compartment components. Alaska Department of Public Safety responded. Its report states that there was no obvious cause, but that the fire appeared to have originated in the engine compartment. The vehicle was towed and preserved for the manufacturer. Hyundai inspected the vehicle and confirmed that the inspection was completed on July 11, 2026. Hyundai later stated orally that it did not find an engine defect, but it has not provided the complete inspection report, testing methods, photographs, technical findings, or a written origin-and-cause determination. Hyundai has not explained whether the ABS/HECU, electrical system, multi-fuse, fuel system, or other potential fire sources were separately examined. The vehicle sustained catastrophic damage and was a total loss. Both occupants escaped, but experienced severe ongoing psychological distress after the fire. I request that NHTSA evaluate whether the fire involved an engine, electrical, ABS/HECU, fuel-system, recall-remedy, or other safety defect. The vehicle was available for Hyundai's inspection. Its current availability for further inspection is UNKNOWN. The vehicle remains preserved and is currently available for further inspection upon request.
*"I am filing a complaint against Hallmark Hyundai in [XXX] regarding an active safety recall on my vehicle's ABS (Anti-lock Braking System) module.My vehicle was brought to the dealership on XXX. As of today, XXX, the dealership has held my car for 27 days without completing the safety remedy. The dealership continues to give me conflicting stories, refuses to provide an expected repair date, and is denying me manufacturer-funded alternative transportation while my vehicle is grounded for this safety defect.I am reporting this because the dealership is failing to provide a timely remedy for a critical braking safety hazard, leaving me without a safe vehicle." The warning lights came on on XXX every light on my dash is flashing. Hallmark Hyundai inspected my vehicle and said it was the abs module I have been without transportation for a whole month with no answers on when my car will be ready for pick. The advisor Devita keep telling me lie after lie I need my car immediately no way it takes a whole month to fix a recall repair I need my car I have lost my job due to this I’ve missed important dr appointments do to my car being held for a month with no answers INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Both front doors stopped opening cant get in the vehicle or out of the vehicle from the front doors. Both stopped working within two weeks. The locks unlock and lock but the doors will not open. Hyundai dealership wants 8,000 dollars to replace Both door panels. This is a safety issue. If I get stuck inside the car and cant get out
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at undisclosed speeds, the vehicle started to lose power while depressing the accelerator pedal, with black smoke coming from the engine compartment. The oil, check engine, and battery warning lights were displayed on the instrument panel. The contact pulled over and discovered black smoke coming from under the hood. Due to the failure, the vehicle was towed to an independent mechanic, and the engine was replaced. Two weeks after the replacement, the starter failed to operate as needed, and the vehicle was towed back to the independent mechanic, where the starter was replaced. Upon investigation, the mechanic discovered NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); and associated the vehicle with the recall. The contact was referred to the NHTSA Hotline to report the failure. The vehicle remained with the independent mechanic and was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,577.
I am reporting a severe safety failure on my 2014 Hyundai Santa Fe Sport that perfectly matches the safety defect described in Recall 21V-303 / Campaign 205. This happened even though I had the dealer perform the official recall fuse fix back in 2024. The problem started after I left the car parked for about 3 to 4 hours. When I came back, I heard a motor (not the motor) loudly running under the hood even though the ignition was completely off. It stayed on even after starting and turning the car off. The battery in the vehicle had drained so bad it was deemed bad when hooked up to a tester at the auto parts store. After getting a new battery and trying to drive the car, the electrical system went haywire. The dashboard lit up with every brake warning light on, the speedometer stopped working, miles to empty being erratic, and the exterior rear brake lights kept flickering erratically after the car was turned off. The steering was acting abnormal and unnatural, not crisp and easy to turn as usual. There were absolutely no warning lights or symptoms before I parked the vehicle. I had it towed to my local Hyundai dealership, and their diagnostic scan confirmed major brake and chassis issues, specifically code C2402 for an ABS Pump Motor Circuit Malfunction and codes C1200, C1203, and C1206 for a loss of wheel speed data. The vehicle has not been inspected by police or insurance representatives, but it is currently sitting at the dealership waiting for a resolution from a Hyundai customer care case manager. The 2024 recall remedy only involved dropping the fuse amperage to mitigate fire intensity; it did not replace the module housing or prevent the internal brake fluid leak from eventually destroying the system. The defect has seemingly now fully manifested, knocking out primary braking indicators and power steering assist, presenting an ongoing safety and fire hazard while driving and parked.
On March 20, 2026, while driving, my 2014 Hyundai Santa Fe Sport (VIN: [XXX]) equipped with a Theta II 2.4L GDI engine, the car experienced a catastrophic, sudden loss of motive power. The engine suffered a total mechanical failure/seizure, creating an immediate highway safety hazard. This vehicle is part of the "In re: Hyundai and Kia Engine Litigation II" settlement population due to known factory manufacturing defects where residual metal debris blocks oil flow to the connecting rod bearings. Hyundai Corporate has issued a blanket refusal to honor the lifetime safety warranty extension, using an unverified allegation of "outside influence" to avoid executing the mandatory engine replacement protocols required under NHTSA Campaign T3G. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ID # 11746004. I accidentally entered the wrong incident date on my original submission. The correct date of the incident is June 17, 2026. Please update my file to reflect this correct timeline.
: "Vehicle is currently grounded at Rowe Hyundai Westbrook in Westbrook, Maine. Dealer confirms HECU has an active electrical short matching Recall 205 (Campaign 21V303000) but refuses to replace the safety defect because it lacks an external fluid leak. The vehicle is unsafe to drive due to fire risk and brake hazard, and the manufacturer's agent is refusing the federal remedy."
The engine failed completely and is currently available for inspection at my residence. While traveling on a family vacation at highway speeds, the engine suffered a catastrophic connecting-rod bearing failure and seized. This caused an immediate loss of motive power, braking assistance, and steering control, nearly resulting in a fatal multi-car collision with my child in the vehicle. Warning lights illuminated on the dashboard during the failure as a sudden metallic knocking sound occurred and the engine died. The vehicle became completely disabled and had to be limped off the highway and towed. The VIN has a completed Campaign 953 from September 2019 qualifying it for the Lifetime Warranty Extension under the Theta II settlement.
Engine code p1326. The engine went into limp mode it was only able to drive about 15 miles then check engine light came popped on and the vehicle stopped and I had the get the vehicle towed. Yes Route 60 of Hyundai in Vero Beach was aware of the issue and also I took the vehicle to Hyundai in Fort pierce where they also was well aware of the engine issue. When I received a recall letter in the mail and brought my vehicle into Route 60 Hyundai of Vero Beach. My vehicle was also apart of the Theta 2 issue class act litigation.
As I would be driving down the road, most of the time when getting up to speeds of either 25-30mph or 55-60mph is when the dash board lights up check BSD detection system failure, then it will rev out rpm’s to 5,000-6,000 then lose power to accelerator. I also notice on the dash board where the panel for your selected gear displays is blank and doesn’t show whether you are in park,drive neutral, ECT. After this occurs I can not drive it any longer until I safely stop the car (most of the time on a busy highway or country road Highway where once this happens it becomes dangerous due to the power loss in the accelerator) and put it in park, I’ve tried to put the vehicle in park, once fully stopped, and try to put it back into drive but the shifter is locked into park and will not let me shift the vehicle, I then have to shut the vehicle completely off and open the driver door to get the backup power cut off as-well to have zero power to the vehicle. Once that is completed I then Re-Start the vehicle where it operates normally again, this situation happens at least twice a week if not 3-4. It sometimes has put my passengers and myself at risk of getting into accidents or struck by other vehicle on the road. my vehicle is still under a warranty through the dealership I purchased it from, but when I ask them about it they say that because there is no prompt on the dash once I get there that they cannot do anything about it, nor do they allegedly know why it’s happening, I’ve asked a few other mechanics I know and they say that they have seen this malfunction before with this vehicle and usually it is a transmission sensor? Or a transmission speed sensor issue? I then relay this message back to the dealer ship and they still act like they don’t know what it is, I truly believe that the dealership just doesn’t want to deal with the issue and I only have 2-3000 miles left under their warranty, I do enjoy the vehicle and respect Hyundai for their great customer service.
Car randomly dies. Constantly needing oil due to it leaking. Check engine light on
Failure consistent with known recall defect (NHTSA Recall 17V226) involving premature bearing wear resulting in engine seizure and sudden loss of power while driving.
While driving west across [XXX] , towing a 5x8 enclosed trailer, there was a smell of burnt rubber and I pulled over to inspect for a busted tire. At no time were there indicator lights on the dash. Upon bringing the vehicle to a stop on the side of the road the cabin began to fill with smoke. I popped the hood of the car with the intention of looking to see what was occurring. Exiting the vehicle and coming around to the front there were already flames coming out from under the hood. Within 10 minutes the car and trailer were engulfed in flames and have been deemed total losses by insurance. I had the vehicle serviced two days prior in Columbus Ohio and was cleared for the 4 day journey. I had the brakes done in 4 months prior in [XXX] . Had no issues getting to Columbus, no problems driving to Kansas City. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The passenger-side doors do not latch properly and may open after closing. This creates a safety risk while driving. The issue occurs continually and has worsened over time. Vehicle has approximately 106,265 miles. this causes the auto door locks no to work.
Knock sensor p1326 service code engine light on
The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and blinked intermittently. The contact stopped at a gas station. The contact filled up the fuel tank and checked the coolant reservoir. When the contact restarted the vehicle, there was an abnormal sound coming from the engine. The vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle failed to exceed 30 MPH without shaking or vibrating. The check engine warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the engine had failed and needed to be replaced. The engine coils or the starter sensor and the O2 sensors were replaced before the independent mechanic informed the contact that the engine had failed. The vehicle was not repaired. The vehicle was then taken to the dealer, where it was confirmed that the engine had failed. The contact was informed that the vehicle was under a service warranty and the vehicle would be repaired. The manufacturer was made aware of the failure. However, the manufacturer refused to replace the engine and offered the contact monetary compensation. The vehicle was not repaired. The failure mileage was approximately 167,000.
Engine seized while driving. Recall-covered failure mode. Hyundai denial despite recall. Screenshots showed recall with VIN for engine recall and suddenly removed by Hyundai next day.
I dont know the exact component that's failed, but it is consuming way too much oil, i have to put a quart in just about everytime i drive it. When i took it the dealership to find out if it was leaking, or burning oil, they literally charged me 200 to tell me it was either leaking oil or burning it. I personally think it is burning vs leaking, because there isnt oil in my drive way. I then spoke to some one on their YouTube channel that told me to call and tell them my story and they should help me out. I did that but no one ever contacted me about the complaint. It's smokes from the engine and i feel like its just a matter of time before it blows up or catches fire. Even though I can hear the engine ticking and struggle the check engine light is not on. From what I've seen this is a known issue that they are ignoring, even though MANY people have complained. This engine has already been replaced in 2018, and the new one is going bad prematurely as well.
Gas is purging from the top of the fuel pump
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Hyundai Sonata and Santa Fe vehicles equipped with Theta II and Lambda II engines (approximately 1.3 million vehicles). ODI also reviewed field data of other Hyundai vehicles equipped with Theta II, Gamma, Nu and Lambda engines (approximately 4.8 million). As a result of this PE, Hyundai has issued NHTSA Recalls 20V-746 and 21V-727 to address potential engine failures and fires in certain Hyundai vehicles equipped with various engine types. Additional information on these and other related recall actions is available in the downloadable version of this resume available at NHTSA.gov. In addition, ODI has upgraded this PE to an Engineering Analysis (EA) 21-003 which will focus on potential recall scope concerns and recall remedy concerns related to the engine failure rewlated recalls mentioned above and conducted previously. See the EA21-003 Opening Resume available at NHTSA.gov for more information. Also available in the downloadable version of this resume is a list of the reference numbers for the 302 ODI reports, or Vehicle Owner Questionnaires (VOQs), cited above which ODI received through mid-November 2021. Note that the Manufacturer reports cited above are customer complaints received through March 2019.
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened Recall Queries (RQ17-003 and RQ17-004) on all Kia and Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires.The queries cover most of the petition subject Optima, Sorento, Sonata, and Santa Fe vehicles but not any of the subject Soul vehicles.On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia and Hyundai (September and October 2018) requesting information on all engine and non-engine related fires in the petition vehicles.ODI performed extensive analysis on the information obtained from Kia and Hyundai. During the DP18-003 analysis, Kia and Hyundai each initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 740,000 total vehicles: Recalls 18V-907, 18V-934, 19V-101, 19V-063, 19V-120, and 19V-204). Based on ODI?s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, NHTSA decided to grant the petition.The CAS petition was granted on March 29, 2019. Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) have been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Kia Optima and Sorento, 2011-2014 Hyundai Sonata and Santa Fe, and 2010-2015 Kia Soul.Attached is a list of the reference numbers for the 404 VOQs cited above.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.