2019 Indian Chieftain Dark Horse

Recalls

1 recall names the 2019 Indian Chieftain Dark Horse. Newest first.

• Electrical system › Wiring › Fuses and circuit breakers

  Dec 11, 2019NHTSA 19V8820005,474 vehicles

  Indian Motorcycle Company (Indian) is recalling certain 2019 Chieftain, Vintage, Roadmaster, Dark Horse, Springfield, and FTR1200 motorcycles. A 10A circuit breaker may be defective, tripping unexpectedly and causing a sudden loss of power and an engine stall.

  Risk and remedy

  Risk

  An engine stall increases the risk of a crash.

  Remedy

  Indian will notify owners and provide a new 10A circuit breaker and installation instructions. Owners may choose to have the part installed at a dealership, free of charge. The recall began January 22, 2020. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-19-05.

  Full recall details →

Owner complaints

What owners report most

1. Electrical system3
2. Engine1
3. Power train1
4. Unknown or other1

Latest complaints

• Mar 13, 2024IA7,695 mi
  Electrical system · Power train
  The contact owns a 2019 Indian Chieftain Darkhorse. The contact stated while driving approximately 30 MPH and shifting into the next gear, the gear shift lever was not showing which gear the vehicle was driving in. The contact stated that the failure was intermittent but was occurring at various…

  The contact owns a 2019 Indian Chieftain Darkhorse. The contact stated while driving approximately 30 MPH and shifting into the next gear, the gear shift lever was not showing which gear the vehicle was driving in. The contact stated that the failure was intermittent but was occurring at various speeds and caused the vehicle to stall while slowing for traffic. The contact stated that the gear shift indicator indicated that the vehicle was in second gear and the vehicle was in third gear and the engine became bogged down and the vehicle stalled in traffic. The contact was able to restart the vehicle but was having difficulty locating neutral(N). The contact stated that the vehicle had to be placed in neutral(N) to start the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the gear shift sensor needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure reoccurred; however, the vehicle was not diagnosed or repaired. The failure mileage was 7,695.

• Mar 1, 2024SD
  Electrical system · Unknown or other

  Gear shifter had a recall that was fixed however I just purchased this bike and is having the same issues again. The display indicates the wrong gear.

• Jan 14, 2022AZ
  Electrical system · Engine
  NHTSA, My 2019 Indian Chieftain Dark Horse had stage 2 Cams installed and tune on November 24, 2021, by an approved Indian dealership of Peoria. Since then my motorcycle has been shutting off while driving on city streets when downshifting while slowing down or upshifting when taking off from a…

  NHTSA, My 2019 Indian Chieftain Dark Horse had stage 2 Cams installed and tune on November 24, 2021, by an approved Indian dealership of Peoria. Since then my motorcycle has been shutting off while driving on city streets when downshifting while slowing down or upshifting when taking off from a stop position. I have brought it to the attention of the dealer but found no issue and no trouble codes found from the motorcycle. The only correction was a reflash for the ECM. Spoke to the national Indian Motorcycle customer service about my issue and was told that there will have another update ECM flash for the stage 2 cams. My bike has stalled/shut down on Dec 15, Jan 3, and Jan 6. I own another motorcycle and never had an issue with my Harley Davidson motorcycle. I have spoken to other motorcyclists on the Indian motorcycle forum who had stage 2 done and it seems a small percentage of riders have experienced the issue that I run into. I wanted to write to you before something happens to me in the event I get rear-ended by a motorist on the road. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10209965Indian Motorcycle identified that on Indian Scout Models there is a potential for damage to occur to electrical hardware or the vehicle harness if the battery ground cable and ground joint is not connected properly. Damage can occur during procedures that require the battery cable to be disconnected or during battery removal and installation.
• 10208642Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French.
• 10189626EFFECTIVE IMMEDIATELY: STOP SALE on affected motorcycle(s) identified in your inventory until further notice.
• 10189624Indian Motorcycle has determined that some 2014-2020 FullSize (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM), and Tire Pressure Monitor System (TPMS). Mentioned devices operate in restricted in Japan frequency of 433Hhz.
• 10189623Indian Motorcycle has determined that some 2014-2020 FullSize (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM), and Tire Pressure Monitor System (TPMS). Mentioned devices operate in restricted in Japan frequency of 433Hhz.
• 10185170This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address concerns about correct odometer value.
• 10183446Indian Motorcycle has identified a potential calibration issue affecting some 111/116 c.i. motorcycles. In some instances, the throttle twist grip and Electronic Throttle Control (ETC) position signals do not align with the predicted position within the ECM and set a P1530 fault (throttle plausibility). When active, the P1530 fault causes the motorcycle to operate in a reduced power (limp) mode.
• 10179206Digital Wrench version 4.0 is now available for download. Updating to version 4.0 is required to update the base Digital Wrench software version from 3.9 to 4.0 to allow for future MY19 vehicle support.
• 10179072At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation of our products. The following information can be used to help identify and report Product Safety Concerns.
• 10179071Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been added to improve visibility to app downloads and usage.
• 10179070There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.
• 10179069PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty PCDX.
• 10179068This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
• 10178896Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch may cause a change in resistance values resulting in the rider display indicating an incorrect gear. Incorrect gear indication during start-up can increase the risk of a crash.
• 10178895Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch may cause a change in resistance values resulting in the rider display indicating an incorrect gear. Incorrect gear indication during start-up can increase the risk of a crash.
• 10178894Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch may cause a change in resistance values resulting in the rider display indicating an incorrect gear. Incorrect gear indication during start-up can increase the risk of a crash.
• 10178888Indian Motorcycle has determined that some units were manufactured with a Manufacturing (MFG) decal and Certificate of Conformity (CoC) that has a typographical error. The affected decal must be removed and replaced with audit.
• 10178866This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications. It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclose all existing modifications to Indian Technical Service. Use of aftermarket components can create operating characteristics and sensor feedback that do not align with factory parameters. These cases can send our technicians down the wrong path and result in longer diagnostic time and a poor customer experience.
• 10178865This Team Tip is designed to inform dealers about updated information regarding gear position switches for all 2014- 2019 Indian Motorcycle (111 c. i.) models. Updated information has been added to the Service Manual to provide dealers with clear direction on how to properly maintain and service gear position switches. We have also updated the maintenance interval chart to include the inspection and cleaning of the gear position switch at 10,000 mile intervals.
• 10178864Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.
• 10178863Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.
• 10178862Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.
• 10178860Indian Motorcycle has identified several accessory related considerations affecting 2019 Indian Motorcycle models.
• 10178856The Purpose of this Team Tip is to call attention to the importance of keeping Ride Command software updated to utilize the continuous improvements being made.

Every Indian Chieftain Dark Horse model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.