Indian Motorcycle Company (Indian) is recalling certain 2020-2022 Challenger, Challenger Dark Horse, Challenger Limited, 2022 Challenger Dark Horse Icon, Challenger Elite, FTR 1200, FTR 1200 Rally, FTR 1200 S, FTR 1200 R Carbon, Pursuit Dark Horse, Challenger JD Limited Edition, Pursuit Limited Icon, Pursuit Dark Horse Premium, Pursuit Limited, Pursuit…
Risk and remedy
Risk
Unintended illumination of the brake lights may create confusion for the drivers following the motorcycle, increasing the risk of a crash.
Remedy
Dealers will update the ABS module software, free of charge. Owner notification letters were mailed March 1, 2024. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-24-03.
Indian Motorcycle Company (Indian) is recalling certain 2019-2020 and 2022 FTR 1200, 2019-2020 FTR 1200 S, and 2020 FTR 1200 Rally motorcycles. The coolant junction may leak.
Risk and remedy
Risk
Hot coolant leaking on a rider can increase the risk of injury. Coolant leaking on the rear tire can increase the risk of a crash.
Remedy
Dealers will replace the coolant junction, free of charge. Owner notification letters were mailed September 28, 2022. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-22-04.
Indian Motorcycle Company (Indian) is recalling certain 2019 Chieftain, Vintage, Roadmaster, Dark Horse, Springfield, and FTR1200 motorcycles. A 10A circuit breaker may be defective, tripping unexpectedly and causing a sudden loss of power and an engine stall.
Risk and remedy
Risk
An engine stall increases the risk of a crash.
Remedy
Indian will notify owners and provide a new 10A circuit breaker and installation instructions. Owners may choose to have the part installed at a dealership, free of charge. The recall began January 22, 2020. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-19-05.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11011499This Indian Motorcycle Help Center article provides details regarding the removal and installation of the seat on Model Year 2019-2024 FTR motorcycles.
10238763This communication provides information regarding software updates on the 4.3" touchscreen display powered by RIDE COMMAND on 2019-2022 Indian FTR models.
10222390Indian Motorcycle has determined that Model Year 2019-2020 and 2022 FTR motorcycles may experience a failure at the coolant junction resulting in coolant loss during operation. If this occurs, coolant may come in contact with the rider, posing an injury hazard and/or coolant may come in contact with the rear tire, posing a crash hazard. To address this concern, Indian Motorcycle has released this safety recall with instructions to replace the coolant junction with an improved part.
10219501Indian Motorcycle has determined that Model Year 2019-2020 and 2022 FTR motorcycles may experience a failure at the coolant junction resulting in coolant loss during operation. If this occurs, coolant may come in contact with the rider, posing an injury hazard and/or coolant may come in contact with the rear tire, posing a crash hazard. Indian Motorcycle is currently evaluating a repair procedure for this concern and will provide an update to dealers in the coming weeks.
10209965Indian Motorcycle identified that on Indian Scout Models there is a potential for damage to occur to electrical hardware or the vehicle harness if the battery ground cable and ground joint is not connected properly. Damage can occur during procedures that require the battery cable to be disconnected or during battery removal and installation.
10208642Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French.
10189626EFFECTIVE IMMEDIATELY: STOP SALE on affected motorcycle(s) identified in your inventory until further notice.
10186748Indian Motorcycle is releasing custom screen protectors (similar to those used for phones or tablets) that provide additional UV protection as well as scratch and damage resistance.
10185170This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address concerns about correct odometer value.
10179206Digital Wrench version 4.0 is now available for download. Updating to version 4.0 is required to update the base Digital Wrench software version from 3.9 to 4.0 to allow for future MY19 vehicle support.
10179072At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation of our products. The following information can be used to help identify and report Product Safety Concerns.
10179071Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been added to improve visibility to app downloads and usage.
10179070There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.
10179069PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty PCDX.
10179068This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
10178871Indian Motorcycle has determined that some 2019 FTR 1200 LE models may have been equipped with an improperly calibrated ABS module.
10178870Indian Motorcycle is actively investigating a potential concern. This communication will be updated with additional information as soon as its available.
10178866This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications. It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclose all existing modifications to Indian Technical Service. Use of aftermarket components can create operating characteristics and sensor feedback that do not align with factory parameters. These cases can send our technicians down the wrong path and result in longer diagnostic time and a poor customer experience.
10178860Indian Motorcycle has identified several accessory related considerations affecting 2019 Indian Motorcycle models.
10177645Indian Motorcycle has determined that 2019 Indian FTR 1200 motorcycles may have been manufactured with a Vehicle Emissions Control Information (VECI) decal that was printed with a typographical error which reads Permeation Family KIDNPMETALR1 instead of KIDNPP203BR1. No action is required on the part of the consumer.
10174937Indian Motorcycles notified dealers of the I-20-04 Service Bulletin, which provides coverage to install screen protectors to vehicles with Ride Command.
10174936Indian Motorcycles identified an opportunity to increase the longevity of the Ride Command Display Screen. This bulletin provides coverage to install screen protectors to vehicles with Ride Command.
10172517Indian Motorcycle has developed an updated ECU calibration which reduces the occurrence of false-positive throttle plausibility faults, improves traction control calibration, and shortens engine warm-up time to improve cold start performance.
Every Indian FTR1200 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.