2017 Indian Roadmaster
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Indian › Roadmaster › 2017
These records cover every 2017 Indian Roadmaster. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2017 Indian Roadmaster. Newest first.
Indian Motorcycle Company (Indian) is recalling certain 2014-2019 Chief, Chieftain, Roadmaster, and Springfield motorcycles. The gear position switch contacts may oxidize, causing the gear position display to inaccurately show that the motorcycle is in neutral when it is actually in gear.
Risk and remedy
Risk
If the transmission is not in neutral when the motorcycle is started, the motorcycle may move unexpectedly, increasing the risk of a crash.
Remedy
Dealers will replace the switch free of charge. Owner notification letters were mailed April 16, 2020. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-19-03.
Indian Motorcycle Company (Indian) is recalling certain 2015-2017 Roadmaster motorcycles. Water may enter the trunk wiring harness, potentially causing the brake light to remain illuminated even when the brakes are not applied.
Risk and remedy
Risk
If the brake light remains illuminated when the brakes are not applied, a vehicle behind the motorcycle may not know when the motorcycle is actually slowing, increasing the risk of a crash.
Remedy
Indian will notify owners, and dealers will replace the trunk wiring harness with an updated harness that contains sealing plugs in the connectors, free of charge. The recall began on January 30, 2018. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-18-01.
Indian Motorcycle Company (Indian) is recalling certain model year 2014-2017 Chief Classic, Chief Dark Horse, Vintage, Chieftan, Chieftan Dark Horse, Springfield and Roadmaster motorcycles manufactured April 15, 2013, to July 15, 2016. In the affected motorcycles, the fuel rail may contact other components and result in a fuel leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Indian will notify owners, and dealers will install a bracket that will limit movement of the fuel rail, free of charge. The recall began on December 12, 2016. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-16-03.
Owner complaints
9 complaints
What owners report most
Latest complaints
- Electrical system
My motorcycle went in a couple of years ago for a check because it would show neutral but be in gear and vice versa. The dealer cleaned the contacts and pins. It was fine for a bit and now at 55K miles it’s back to doing the same thing. It will show neutral and I’m on the highway doing 65 mph.…
My motorcycle went in a couple of years ago for a check because it would show neutral but be in gear and vice versa. The dealer cleaned the contacts and pins. It was fine for a bit and now at 55K miles it’s back to doing the same thing. It will show neutral and I’m on the highway doing 65 mph. The. Third gear and I’m stopped with the clutch out. The dealer is now saying we have to pay for this to be checked during routine servicing? 1.8 hours at $165.00 and hour? That’s bs. They know the problem are the pins and springs but they, the dealer, won’t change them. Because parts, to me, are $130 then $$300 in labor. They’re making a huge profit of their mistake. I’ve included a photo of the parts for the repair and the inflated prices for them.
- Electrical system
The clutch switch has failed open. If the engine stalls while in traffic, the rider is required to shift the transmission into neutral before the engine will restart. This could be a dangerous situation depending on what terrane the bike and rider are on. The normal operation for restart of the…
The clutch switch has failed open. If the engine stalls while in traffic, the rider is required to shift the transmission into neutral before the engine will restart. This could be a dangerous situation depending on what terrane the bike and rider are on. The normal operation for restart of the engine in a stall situation is to simply pull the clutch lever in and hit the start button. The starter should engage regardless of where the gear selector is as long as the clutch lever is pulled in. When researching this problem on YouTube and the Indian Motorcycle Forum, it is wide spread.
- Electrical system · Forward collision avoidance › Adaptive cruise control
I just had my recall replaced 3 TIMES because it was reading neutral in 6th gear and dropping me out of cruise AND NEVER start while in neutral ever
- Electrical system · Power train
TL* the contact owns a 2017 indian roadmaster. The contact received notification of nhtsa campaign number: 19v776000 (electrical system, power train) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
TL* the contact owns a 2017 indian roadmaster. The contact received notification of nhtsa campaign number: 19v776000 (electrical system, power train) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Electrical system
TL* the contact owns a 2017 polaris indian road master. The contact stated that there was an issue with the infotainment system. The touchscreen was not functioning properly, which affected the gps system, radio, vehicle status, and tire pressure readings. Indian motorcycle of libertyville (416 n…
TL* the contact owns a 2017 polaris indian road master. The contact stated that there was an issue with the infotainment system. The touchscreen was not functioning properly, which affected the gps system, radio, vehicle status, and tire pressure readings. Indian motorcycle of libertyville (416 n milwaukee ave, libertyville, il 60048, (847) 984-2542) submitted a goodwill warranty claim to the manufacturer since the warranty had expired. The request was denied by the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was 10,000.
- Power train
Lors de forte pluie , LE moteur tourne sur un seul cylindre et cale parfois.
- Unknown or other
The clutch cable rubs the dash causing damage to the dash and cable in time the cable could brake and loose control by not being able to stop
- Unknown or other
2017 buick roadmaster. Consumer writes in regards to various safety issues on vehicle. *Ld the consumer stated there were safety defects concerning un ece regulation 10/ car 1ces-002,part 15/fcc rules and car license exempt rss 210,pn: 9925933, and dealership and recall issues. *Js
- Electrical system · Engine · Fuel/propulsion system
Polaris case # 4018942. On february 3, 2017 at about 5:00 ' 5:30pm est, my 2017 indian roadmaster (the 'bike') returned three computer errors and failed to start while I was parked in a parking lot located at 4260 peachtree rd ne in brookhaven, ga. The information center on the bike directed me to…
Polaris case # 4018942. On february 3, 2017 at about 5:00 ' 5:30pm est, my 2017 indian roadmaster (the 'bike') returned three computer errors and failed to start while I was parked in a parking lot located at 4260 peachtree rd ne in brookhaven, ga. The information center on the bike directed me to 'contact dealer' (the 'incident'). At the time of the incident, the bike had 837 miles on it. I contacted dealer as instructed, who referred me to dealer's service department partner ("service"). Service instructed me that there were known issues with the engine control module ('ecm') and main wiring harness ('main harness') disconnect through vibration, but such issues are repaired ostensibly by a nylon zip-tie as a temporary solution awaiting manufacturer actions. The ecm has no positive latching component on it to secure the main harness to the ecm and thus maintain a solid connection. The main harness vibrates loose over time, in my case 837 miles, from the ecm and thus kills the bike, just as I experienced. Dealer reported that my incident IS one of at least two that have occurred with the ecm and main harness on a brand-new chieftain and my roadmaster (dop 12/2/2016), since on or about october, 2016; dealer having sold about 20 motorcycles since october, 2016. That IS a failure rate of 10% from dealer alone over a roughly 1/3 of a year. It IS noteworthy that the bike IS completely powered off when the main harness disconnects from the ecm: the engine dies, no turn signals function, no emergency flashers, no headlights or taillights. I happened to be in a parking lot at the time of occurrence. However, were this to happen at speed on a freeway, or on a two-lane highway on which there IS no shoulder, a frequent occurrence in this part of georgia, such failure could have more dire consequences. In my view, lives are at risk.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10209965Indian Motorcycle identified that on Indian Scout Models there is a potential for damage to occur to electrical hardware or the vehicle harness if the battery ground cable and ground joint is not connected properly. Damage can occur during procedures that require the battery cable to be disconnected or during battery removal and installation.
- 10208642Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French.
- 10189626EFFECTIVE IMMEDIATELY: STOP SALE on affected motorcycle(s) identified in your inventory until further notice.
- 10189624Indian Motorcycle has determined that some 2014-2020 FullSize (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM), and Tire Pressure Monitor System (TPMS). Mentioned devices operate in restricted in Japan frequency of 433Hhz.
- 10189623Indian Motorcycle has determined that some 2014-2020 FullSize (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM), and Tire Pressure Monitor System (TPMS). Mentioned devices operate in restricted in Japan frequency of 433Hhz.
- 10185171Indian Motorcycle has identified a potential calibration issue affecting some 111/116 c.i. motorcycles. When active, the P1530 fault causes the motorcycle to operate in a reduced power (limp) mode.
- 10185170This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address concerns about correct odometer value.
- 10179072At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation of our products. The following information can be used to help identify and report Product Safety Concerns.
- 10179071Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been added to improve visibility to app downloads and usage.
- 10179070There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.
- 10179069PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty PCDX.
- 10179068This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
- 10178896Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch may cause a change in resistance values resulting in the rider display indicating an incorrect gear. Incorrect gear indication during start-up can increase the risk of a crash.
- 10178895Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch may cause a change in resistance values resulting in the rider display indicating an incorrect gear. Incorrect gear indication during start-up can increase the risk of a crash.
- 10178894Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch may cause a change in resistance values resulting in the rider display indicating an incorrect gear. Incorrect gear indication during start-up can increase the risk of a crash.
- 10178893Indian Motorcycle has identified a quality concern affecting some 20172019 full size motorcycles with chrome trim built from 7/18/2016 through 11/27/2018. The chrome trim strips applied to the front and rear fenders may exhibit a wrinkling finish shortly after installation.
- 10178891Indian Motorcycle has determined that some 2014-2017 111ci motorcycles equipped with Stage 2 Performance Cams, Part Number 2881676, may experience intermittent drivability issues.
- 10178882Indian Motorcycle is actively investigating a potential concern affecting 111 ci engines that have been equipped with the Thunder Stroke 116 ci Stage 3 Big Bore accessory kit. Investigation is currently planned to conclude by 5/7/18, and at that time this communication will be re-issued with additional information. In the interim, Big Bore Kits and vehicles equipped with kits should not be sold.
- 10178880Indian Motorcycle has identified three separate calibration concerns currently affecting 2017 and 2018 full-size Indian Motorcycles. The Indian Motorcycle engineering team has released updated ECM and cluster calibrations to correct these concerns. Gear Position Fault, Coil Driver Fault, and Battery Drain issues will all be resolved with this reflash. Refer to Team Tip I-17-11-01 for more details.
- 10178879Indian Motorcycle has identified three separate calibration concerns currently affecting 2017 and 2018 full-size Indian Motorcycles. The Indian Motorcycle engineering team has released updated ECM and cluster calibrations to correct these concerns. Gear Position Fault, Coil Driver Fault, and Battery Drain issues will all be resolved with this reflash. Refer to Team Tip I-17-11-01 for more details.
- 10178878Indian Motorcycle has determined that some Chieftain and Roadmaster models, produced between 6/21/2017 and 7/27/2017, may experience functional issues with the Ride Command navigation system and compass feature. When using navigation on affected bikes, the heading will always show the vehicle traveling North, causing turn-by-turn to continuously reroute. Additionally, the compass image on the Ride Data screen will not be shown.
- 10178866This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications. It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclose all existing modifications to Indian Technical Service. Use of aftermarket components can create operating characteristics and sensor feedback that do not align with factory parameters. These cases can send our technicians down the wrong path and result in longer diagnostic time and a poor customer experience.
- 10178865This Team Tip is designed to inform dealers about updated information regarding gear position switches for all 2014- 2019 Indian Motorcycle (111 c. i.) models. Updated information has been added to the Service Manual to provide dealers with clear direction on how to properly maintain and service gear position switches. We have also updated the maintenance interval chart to include the inspection and cleaning of the gear position switch at 10,000 mile intervals.
- 10178864Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.
- 10178863Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.
- 10178862Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.
- 101788582014-2018 Indian Motorcycles utilize Absorbent Glass Mat (AGM) batteries which are selected for their superior vibration resistance, weight savings, and high output. This Team Tip is being released to provide the Indian dealer network with specific recommendations to help maintain and restore the AGM type batteries used in Indian Motorcycles.
- 10178857Indian Motorcycle has identified three separate calibration concerns currently affecting 2017 and 2018 full-size Indian Motorcycles. The Indian Motorcycle engineering team is working quickly to develop and release updated ECM and cluster calibrations to correct these concerns, but during the interim, the strategies outlined below can reduce customer frustration and unnecessary diagnostic time.
- 10178856The Purpose of this Team Tip is to call attention to the importance of keeping Ride Command software updated to utilize the continuous improvements being made.
- 10178852The Purpose of this Team Tip is to call attention to the importance of proper Ride Command set-up prior to retail, and to answer a few questions about basic troubleshooting and system operation. It is important to understand how Ride Command operates and what to expect during normal operation. When delivering an Indian Motorcycle equipped with Ride Command, make sure the customer understands each of the points outlined in this communication. Additional Ride Command information can be found under Training and Resources under News, Forms & Links on your dealer homepage and also at https://my.indianmotorcycle.com/ridecommand/tutorials
- 10167641Updated information has been added to all Indian Motorcycle Service Manuals to provide dealers with clear directions when servicing the fuel system. Be sure to reference the applicable Service Manual for the most accurate information.
- 10167640This Team Tip identifies differences between crankcases used throughout Indian Motorcycle 111 C.I. engine production, and introduces a new service crankcase for 2014-2020 models.
Every Indian Roadmaster model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.