2022 Infiniti QX50

Recalls

2 recalls name the 2022 Infiniti QX50. Newest first.

• Engine and engine cooling › Engine › Hard parts internal/mechanical

  Jun 27, 2025NHTSA 25V437000443,899 vehicles

  Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.

  Risk and remedy

  Risk

  Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.

  Remedy

  Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.

  Full recall details →

• Latches/locks/linkages › Doors › Lock

  Mar 20, 2023NHTSA 23V18700048 vehicles

  Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.

  Risk and remedy

  Risk

  An unlocked door may unlatch and open during a crash, increasing the risk of injury.

  Remedy

  Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.

  Full recall details →

Owner complaints

What owners report most

1. Electrical system6
2. Engine3
3. Unknown or other3
4. Power train2
5. Air bags1
6. Service brakes1
7. Service brakes, air1
8. Steering1
9. Structure1
10. Lane departure1

Latest complaints

• Oct 16, 2026NY
  Engine
  I am writing to request NHTSA’s assistance and guidance regarding an unresolved safety recall affecting my 2022 Infiniti QX50, VIN [XXX]. I imported this vehicle from the United States to Abu Dhabi, United Arab Emirates, in 2023. The vehicle remains in Abu Dhabi and is awaiting shipment back to the…

  I am writing to request NHTSA’s assistance and guidance regarding an unresolved safety recall affecting my 2022 Infiniti QX50, VIN [XXX]. I imported this vehicle from the United States to Abu Dhabi, United Arab Emirates, in 2023. The vehicle remains in Abu Dhabi and is awaiting shipment back to the United States. I was evacuated from the UAE, and my employer has not permitted me to return. As a result, I am unable to take the vehicle to a U.S. Infiniti or Nissan dealership to have the recall inspected and remedied. Before arranging shipment, the shipping company informed me that it will not proceed while the recall remains open unless I provide additional documentation showing that the recall has been resolved. I contacted Infiniti and Nissan dealerships in the UAE and the wider Middle East to ask whether they could inspect the vehicle and complete the applicable recall remedy. I was advised that these dealerships do not inspect or perform recall repairs on U.S.-specification vehicles that have been imported into the region. This has left me in a difficult position: the vehicle cannot be shipped unless I provide documentation that the recall has been addressed, yet the local dealerships I contacted have indicated that they will not provide the inspection or remedy because the vehicle is a U.S.-specification import. I respectfully request NHTSA’s assistance in identifying an appropriate path forward. Specifically, I would appreciate guidance on whether the manufacturer can provide an authorized remedy, written confirmation of the recall status and available remedy, or other official documentation that may help the shipping company determine whether shipment can proceed. If NHTSA cannot issue a statement confirming that the recall cannot be remedied in the UAE or Middle East, I would appreciate referral to the appropriate manufacturer contact or agency resource that can address this situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jul 28, 2026ME
  Electrical system › Horn
  The contact owns a 2022 Infiniti QX50. The contact stated that upon parking and exiting the vehicle the horn proceeded to go off for 45 minutes until complete failure, and no warning lights were illuminated. The vehicle was taken to a local mechanic where it was diagnosed and the contact was…

  The contact owns a 2022 Infiniti QX50. The contact stated that upon parking and exiting the vehicle the horn proceeded to go off for 45 minutes until complete failure, and no warning lights were illuminated. The vehicle was taken to a local mechanic where it was diagnosed and the contact was advised that the circuits and fuses for horn operation were faulty and would need to be replaced. The manufacturer was notified of the failure. The failure mileage was 51,946.

• Jul 25, 2026MS
  Structure › Body
  While the vehicle was being operated under normal driving conditions, the hood unexpectedly disengaged and flew upward from the windshield side of the vehicle. This sudden and dangerous event substantially obstructed the driver's visibility and created an immediate risk of catastrophic injury…

  While the vehicle was being operated under normal driving conditions, the hood unexpectedly disengaged and flew upward from the windshield side of the vehicle. This sudden and dangerous event substantially obstructed the driver's visibility and created an immediate risk of catastrophic injury, death, and property damage. Fortunately, no collision occurred; however, the potential consequences of such a failure are self-evident.

• Jul 24, 2026ME51,946 mi
  Electrical system › Horn · Electrical system › Wiring › Fuses and circuit breakers
  The contact owns a 2022 Infiniti QX50. The contact stated that upon parking and exiting the vehicle the horn proceeded to go off for 45 minutes until complete failure, and no warning lights were illuminated. The vehicle was taken to a local mechanic where it was diagnosed and the contact was…

  The contact owns a 2022 Infiniti QX50. The contact stated that upon parking and exiting the vehicle the horn proceeded to go off for 45 minutes until complete failure, and no warning lights were illuminated. The vehicle was taken to a local mechanic where it was diagnosed and the contact was advised that the circuits and fuses for horn operation were faulty and would need to be replaced. The manufacturer was notified of the failure. The failure mileage was 51,946.

• Dec 16, 2025NY2,000 mi
  Electrical system › Instrument cluster/panel · Power train · Service brakes
  The contact owns a 2022 Infiniti QX50. The contact stated that while driving at unknown speeds, the Four-Wheel Drive (4WD) and Forward Collision Avoidance system engaged, and the vehicle automatically braked. The contact stated that the vehicle corrected itself after an extended period of time, and…

  The contact owns a 2022 Infiniti QX50. The contact stated that while driving at unknown speeds, the Four-Wheel Drive (4WD) and Forward Collision Avoidance system engaged, and the vehicle automatically braked. The contact stated that the vehicle corrected itself after an extended period of time, and the instrument cluster froze. The vehicle was taken to the local dealer, who was unable to correct the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,000.

• Sep 5, 2025CA34,000 mi
  Engine and engine cooling
  The contact owns a 2022 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was sluggish while driving and made an abnormal sound while…

  The contact owns a 2022 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was sluggish while driving and made an abnormal sound while accelerating. The local dealer was contacted, but declined to inspect the vehicle because the recall repair part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 34,000.

• Aug 24, 2025AR
  Engine
  In reference to the recall R2582 and NHTSA recall 25V-437. I had made an appointment for an engine inspection for my 2022 Infiniti QX50 for August 15, 2025. I delivered my vehicle to the dealership at 7:00 am and was called by the dealership at 8:13 am and was told that they were told by Infiniti…

  In reference to the recall R2582 and NHTSA recall 25V-437. I had made an appointment for an engine inspection for my 2022 Infiniti QX50 for August 15, 2025. I delivered my vehicle to the dealership at 7:00 am and was called by the dealership at 8:13 am and was told that they were told by Infiniti not to inspect my vehicle. They asked me to come and get it. They noted on the invoice that the recall was suspended by Infiniti on August 7,2025. No work was performed. The public notice of the suspension was for August 18, 2025.

• Dec 18, 2024TX
  Electrical system · Forward collision avoidance › Warnings
  Multiple electronic and sensor issues with the display screens and infotainment center. Time/time zone change from 12-hour format to military time off and on sometimes multiple times a day. Dash board routinely goes black and not displaying any information. HUD proximity alerts continually go…

  Multiple electronic and sensor issues with the display screens and infotainment center. Time/time zone change from 12-hour format to military time off and on sometimes multiple times a day. Dash board routinely goes black and not displaying any information. HUD proximity alerts continually go off/flashing when no vehicles are around, tagging the same areas on a specific street that was empty. The sensor system engages the braking system after a faulty proximity alert or a vehicle is outside the normal range. Navigation system map blacking out Inability to disconnect Bluetooth calls using the steering wheel end button and the end button on the screen. The infotainment screen would not respond to menu button for the audio and climate control nor could you access it through the touchscreen menu. The radio would stop working randomly. I had to go to the dealership to get this corrected it would not restart on its own even if it was left overnight. The audio button also would not work. The car would not recognize the profile connected to the key fob routinely. After service, the car took over 8 minutes to lead the infotainment system. The blind spot warning would not function properly continuously. The car was taken into the dealership multiple times, it was assessed by "engineers" 3 times, and it had a total of 3 infotainment systems in this vehicle with 2 replacements since leasing the vehicle. These issues continue to remain and there seems to be nothing that Infiniti can or will do to fix these issues permanently.

• Mar 8, 2024GA
  Power train

  See attached document for complaint

• Feb 16, 2024PA
  Unknown or other
  The car completely stalled while going uphill. It restarted a few minutes after. I received 3 email notifications from Infiniti stating that my engine may have an emission control system malfunction. I took the car into the Infiniti dealership. They stated that the vehicle test was driven for 24…

  The car completely stalled while going uphill. It restarted a few minutes after. I received 3 email notifications from Infiniti stating that my engine may have an emission control system malfunction. I took the car into the Infiniti dealership. They stated that the vehicle test was driven for 24 miles. Could not duplicate customers concern and is not stalling when going up hills. Scanned for codes and found multiple past codes. Drove until moniters were set. Rechecked for codes and no codes were found. No further action required, working as factory intent and design. Called Infiniti consumer affairs who stated that they could do nothing else too detect what is wrong with the car.

• Jan 29, 2024CA3,000 mi
  Engine
  The contact owns a 2022 Infiniti QX50. The contact stated while driving from a complete stop, the engine made an abnormal knocking sound. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently while driving from a complete stop. The dealer and…

  The contact owns a 2022 Infiniti QX50. The contact stated while driving from a complete stop, the engine made an abnormal knocking sound. There was no warning light illuminated. The contact stated that the failure had been recurring intermittently while driving from a complete stop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.

• Nov 26, 2023MI
  Air bags
  As I was entering the freeway, the car was hit by an object which came flying at the vehicle from the adjacent lane. The impact of the object hitting the front bumper of the vehicle caused the hood "airbags" (pedestrian actuator system) to deploy. With the deployment of the hood airbag the hood…

  As I was entering the freeway, the car was hit by an object which came flying at the vehicle from the adjacent lane. The impact of the object hitting the front bumper of the vehicle caused the hood "airbags" (pedestrian actuator system) to deploy. With the deployment of the hood airbag the hood opened from the back and would not close back up as force of the airbags broke the hinges on the hood. For three days I searched for someone who could fix the vehicle, but no one knew how to do it. Finally, an Infiniti certified collision shop took the vehicle in but advised me they also did not ever repair such issue and would have to receive on-phone training from Infiniti. I proceeded to call Infiniti and file a consumer's report. My car sat in the shop for 3 months as I was told the parts were not available for repairing the vehicle. Finally, the car was completed and returned to me Nov 20. There is a warning light inside vehicle that hood is open. Some of the car's inside lights are not working. The car's headlights are altered and only a very low amount of beam light is now flashing while driving at night. I have made several attempts in my 3 month ordeal to get an appropriate response from Infiniti (asking them why they put a device on a vehicle that no one knows how to work on), but to no avail. I do not feel safe in the vehicle and do not like being Infiniti's guinea pig for a device that no one knew how to work on, and which obviously might not have been repaired correctly judging by an inside light still being on that shows hood open.

• Nov 10, 2023TXFire
  Electrical system
  A fire spontaneously ignited while the vehicle was turned off and parked in the owner's garage. The fire apparently started in the vehicle's infotainment system. The fire melted all electrical components of the infotainment system and spread throughout the vehicle to the driver and front passenger…

  A fire spontaneously ignited while the vehicle was turned off and parked in the owner's garage. The fire apparently started in the vehicle's infotainment system. The fire melted all electrical components of the infotainment system and spread throughout the vehicle to the driver and front passenger seats and the front console and dash of the car. Large amounts of soot and debris were deposited throughout the interior of the vehicle. Fortunately, no one was present in the vehicle during the explosion and fire. However, our family was inside the house attached to the garage where the vehicle explosion/fire took place. I immediately contacted the Fire Department when I discovered the fire, and they quickly disconnected the battery and moved the vehicle from the garage. The vehicle was towed to the INFINITI dealership on Burnet Road in Austin, TX where the vehicle is currently located. My insurance carrier, Progressive, inspected the vehicle and determined it to be a total loss. I contacted the INFINITI corporate investigations team in order to provide them an opportunity to inspect the vehicle and determine the cause of the incident. This representative shirked INFINITI's responsibility for the fire and stated it would take 7 to 9 weeks before an INFINITI representative would inspect the vehicle. I deeply want to learn the root cause of this incident to prevent it from happening again. I am angered and saddened by INFINITI's lack of responsibility or care for this grave danger. My insurance carrier will not pay for a rental car for another 7 to 9 weeks. INFINITI should be able to inspect this car imminently, yet refuses to do so. There were no prior warning signs of any risk of explosion/spontaneous combustion/fire. This risk was never presented to me when purchasing the vehicle. Had it been, I would not have purchased the vehicle. We hope the NHTSA can investigate this issue to prevent it from occurring again and hopefully hold INFINITI accountable

• Aug 8, 2023TN
  Unknown or other
  While driving the car flashed a red light on the top of the instrument panel, then the car violently stopped in the middle of the road. There were cars behind me, thankfully far enough back they were able to stop and not hit me. The dealership could not find any codes to diagnose the problem. A…

  While driving the car flashed a red light on the top of the instrument panel, then the car violently stopped in the middle of the road. There were cars behind me, thankfully far enough back they were able to stop and not hit me. The dealership could not find any codes to diagnose the problem. A regional engineer did look at the car and replaced what they think is the issue. No warnings or indications given until the incident occurred.

• Jul 25, 2023MA19,999 mi
  Back over prevention · Lane departure › Lane keep › Navigation system/software · Service brakes, air › Antilock › Abs warning light
  The contact owns a 2022 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the navigation system became inoperable and inadvertently powered off independently. The contact also stated that the backup prevention camera became inoperable, and she backed into another…

  The contact owns a 2022 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the navigation system became inoperable and inadvertently powered off independently. The contact also stated that the backup prevention camera became inoperable, and she backed into another vehicle. The ABS malfunctioned with the ABS warning light illuminated. The vehicle was taken to the dealer; however, the dealer had not yet diagnosed the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 19,999.

• Apr 19, 2023MS
  Unknown or other
  My sunroof exploded while driving. The sunroof is a panoramic sunroof and only the first section of the roof exploded. I was driving on the interstate on (I-55 South) headed to New Orleans when this happened. The glass exploded and came in the vehicle while we were driving. It was raining at the…

  My sunroof exploded while driving. The sunroof is a panoramic sunroof and only the first section of the roof exploded. I was driving on the interstate on (I-55 South) headed to New Orleans when this happened. The glass exploded and came in the vehicle while we were driving. It was raining at the time as well and we got soak and wet from the rain entering the vehicle. The vehicle was taken to the dealership on 4/17/2023. The service department at the dealership inspected the vehicle and stated it was considered roadway hazard (a rock hit the sunroof) and shattered the glass. I never received any warning lights, messages related to the sunroof. To my knowledge, it is unknown what caused the sunroof to explode.

• Jan 25, 2023MD5,000 miCrash3 injuries
  Steering
  The contact owns a 2022 Infiniti QX50. The contact stated while driving 45 MPH at night with her daughters in the front passenger and rear passenger seats, the steering wheel locked, causing the vehicle to veer off the road and crash into a ditch where the vehicle spun three times. The contact was…

  The contact owns a 2022 Infiniti QX50. The contact stated while driving 45 MPH at night with her daughters in the front passenger and rear passenger seats, the steering wheel locked, causing the vehicle to veer off the road and crash into a ditch where the vehicle spun three times. The contact was able to drive back to the highway; however, the vehicle spun three times. The contact was able to stop the vehicle. There was no warning light illuminated. The contact's wife sustained soreness to the left shoulder, the wrist, fingers, and all over her body. The contact's daughters sustained seat belt marks, soreness on the right sides of the head, and bruises on their right knees and right shoulders. The contact's wife and daughters did not seek medical assistance. There was no police report filed. The contact's wife was able to drive the vehicle to her residence. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 5,000.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Complete loss of motive power due to engine failure

  PE23023Opened Dec 13, 2023Closed Jul 18, 2025Recall 25V437
  On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner…

  On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure.  The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash.  Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect.  When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles.  In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine.  Based on the information included with the early warning report, the fire can be directly related to the alleged defect.   A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components.  In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11009064DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
• 11006993FALSE ACTIVATION OF AEB OR FCW APPLIED VEHICLES: 2021-2022 QX50 (J55) APPLIED DATES: Built on or before August 08, 2022 APPLIED SYSTEMS: Only vehicles equipped with Electronic Power Steering IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION Refer to the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current ICC/ADAS 2 part number. 2. Reprogram the ICC/ADAS 2, if applicable.
• 11006966TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re-enable the automatic collision notification function. Some models will store DTC B2E1B-97 for Automatic eCAll locked as CURRENT when this function is disabled. This bulletin describes how to reset the TCU after an automatic collision notification has been performed. For models with B2E1B-97 for Automatic eCAll locked set as CURRENT, complete the SERVICE PROCEDURE starting on page 2, and then erase DTCs after confirming the TCU condition is UNLOCK.
• 11006964DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC APPLIED SYSTEMS: Vehicles equipped with Telematics SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 for Internal battery to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEDURE starting on page 2. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11006962AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The AV control unit needs to be replaced. ACTION 1. Read and save the VIN. 2. Read and save the configuration. 3. Replace the AV control unit. 4. Reprogram the AV control unit. 5. Configure the AV control unit. 6. Write the VIN to the AV control unit. IMPORTANT: Procedures 4-6 above must be performed in the order shown below. ORDER OF COMPLETION REPROGRAM AV Control Unit CONFIGURE AV Control Unit WRITE VIN to AV Control Unit Infiniti
• 11006961TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242. See ITB12-011 for models built before those listed above. SERVICE INFORMATION The APPLIED VEHICLES are equipped with a wireless communication device called a Telematics Communication Unit (TCU). The TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the APPLIED VEHICLES. An Order of Completion table has been provided on the next page that lists the steps required to successfully configure a TCU after it has been replaced. A CHECK-OFF SHEET has been provided on page 16. Print and check off steps as they are completed. Staple the completed CHECK-OFF SHEET to the repair order.
• 11004956DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11002539INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11002537CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001653CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001187AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001182WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001179REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001177WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10251530SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23-010.
• 10249897SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23-010.
• 10249896INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10249892SOFTWARE UPDATE FOR CLOCK INCORRECT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10248648TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10248647FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10246430ROARING NOISE FROM THE ENGINE COOLING FAN ASSEMBLY AND THE A/C IS NOT COOLING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10242043SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10242042SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10237559INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10235697DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. 1. When diagnosing DTC B2E1B-06 (AUTOMATIC ECALL) on an APPLIED VEHICLE: If DTC B2E1B-06 is not CRNT in the IVC, DO NOT replace the TCU. Erase the DTC. No further steps are needed. If DTC B2E1B-06 is CRNT in the IVC, replace the TCU. o Refer to the ESM: REPAIR > DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU
• 10235695SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10235682SOFTWARE UPDATE FOR CLOCK INCORRECT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10235461REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10235451HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233823SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and bug fixes. IMPORTANT: If the client is experiencing a software related concern, refer to ITB21-011 to verify if the client concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
• 10233679INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS IF YOU CONFIRM The infotainment system of an APPLIED VEHICLE is frequently rebooting, AND The APPLIED VEHICLE is in a rental car fleet. ACTION Update the infotainment software. Refer to ITB23-010 for the latest infotainment update-software, infotainment update procedures, and claims information. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE located in ITB23-010 as it contains information that is essential to successfully completing this repair.
• 10233660DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233657DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233648AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233614CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233611ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232647WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232646REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232645WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232644WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Every Infiniti QX50 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.