2002 International 3800
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › International › 3800 › 2002
These records cover every 2002 International 3800. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2002 International 3800. Newest first.
On certain school buses and truck model vehicles manufactured between february 28, 1999, through april 5, 2004, the anti-lock brake system electronic control unit (ecu) may misinterpret a corrupt wheel speed signal.
Risk and remedy
Risk
The corrupt wheel speed signals may improperly activate the ABS, instead of deactivating the ABS. this may result in the driver experiencing a hard pedal feel and a decrease in deceleration at the end of the stop, resulting in extended stopping distances which could cause a vehicle crash, possibly resulting in property damage, personal injury, or death.
Remedy
International will notify its customers and inspect and repair the affected vehicles free of charge. the recall began august 1, 2004. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international customer service at 1-800-327-4236.
On certain school and transit buses built with bosch zero offset pin slide (zops) hydraulic disc brakes, the zops hydraulic disc brakes may experience calipers sticking in the applied position, which can result in excessive or abnormal heat generation at one or more of the brakes.
Risk and remedy
Risk
The combination of the following factors may collectively result in an unreasonable risk to motor vehicle safety: potential fire at a wheel end, high incident rates of stuck calipers, and evacuation and containment concerns relating to multiple passengers.
Remedy
International will notify its customers and repair the buses free of charge. the recall began october 29, 2004.
Owner complaints
4 complaints
What owners report most
Latest complaints
- Engine and engine cooling
Tl*the contact owns a 2002 international 3800. while driving at various speeds, the vehicle sporadically decelerated. on several occasions, the vehicle stalled without warning and then immediately restarted. the contact took the vehicle to the dealer and they replaced the crankshaft position…
Tl*the contact owns a 2002 international 3800. while driving at various speeds, the vehicle sporadically decelerated. on several occasions, the vehicle stalled without warning and then immediately restarted. the contact took the vehicle to the dealer and they replaced the crankshaft position sensor. after the repair, there had been no further occurrences. the failure mileage was 45,000 and current mileage was 65,000.
- Engine and engine cooling
Tl*the contact owns a 2002 international 3800. while driving at various speeds, the vehicle sporadically decelerated. on several occasions, the vehicle stalled without warning and then immediately restarted. the contact took the vehicle to the dealer and they replaced the crankshaft position…
Tl*the contact owns a 2002 international 3800. while driving at various speeds, the vehicle sporadically decelerated. on several occasions, the vehicle stalled without warning and then immediately restarted. the contact took the vehicle to the dealer and they replaced the crankshaft position sensor. after the repair, there had been no further occurrences. the failure mileage was 55,000 and current mileage was 65,000.
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip
Dt: mr. Brooks works for a school district in gulfport, mississippi. he received 102 recalls for the buses in the harrison county district over a period of five years concerning ABS brake failure. the recalls were for different failures on different school buses. there are approximately 102…
Dt: mr. Brooks works for a school district in gulfport, mississippi. he received 102 recalls for the buses in the harrison county district over a period of five years concerning ABS brake failure. the recalls were for different failures on different school buses. there are approximately 102 buses in this districtregarding safety defectcorrective actions. the rocking trucking dealership refused to honor the recalls, the other dealership could not make time to do repair work as indicated on the recall notices. he contacted the manufacturer, and they told him to contact a local dealer to do the recall repairs, but that they could not make the dealership perform the recall service. *ak
- Steering › Hydraulic power assist › Pump
The person IS in charge of maintenance for school buses received recall notice 00v148000/ manufacturer's recall 02505 concerning power steering pump. had a fleet of buses ranging from 1997-2002. h. L. Gage, near washington avenue in albany, ny had not received parts as of june 2002. please describe details. *ak
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Overheating front and rear brakes
This investigation focused on international medium duty trucksand school bus chassis weighing up to 33,000 pounds, equipped with hydraulic brakes and built with the bosch zero offset pin slide (zops)brake system calipers.international used the zops calipers from april 1997 through june 2002.odi was concerned about…
This investigation focused on international medium duty trucksand school bus chassis weighing up to 33,000 pounds, equipped with hydraulic brakes and built with the bosch zero offset pin slide (zops)brake system calipers.international used the zops calipers from april 1997 through june 2002.odi was concerned about reports of the brake calipers sticking in the applied position, resulting in excessive heat.as the investigation progressed, odi became aware of wheel end fires, some of which occurred on school buses.during the investigation odi obtained warranty data which was sorted and analyzed by vrtc test engineers and odi to gain an understanding of the magnitude of the problem.after a thorough warranty data analysis, related testing and document reviews, odi met with international, shared the data analysis and shortly afterwards, international agreed to a safety recall.further details are included on pages 2 - 4.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010428This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
- 10251414Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
- 10251409Suggested alignment target values when performing a vehicle axle alignment.
- 10246231J1939 Data Link Source Address Information
- 10243610How to request a horsepower quote; all International and Cummins engines
- 10234000Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
- 10222490Pico Scope CCOS (Crankcase Separator Test)
- 10219330PicoScope Test One Channel RCT
- 10219325PicoScope Test Resistance and Ohmmeter
- 10219319PicoScope Test for Datalink (CAN) Health Shorts & opens
- 10219314PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
- 10209487Calculating pulses per mile (speedometer setting); only models equipped with International engines
- 10204139Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
- 10204137J1939 Data Link Troubleshooting
- 10201758Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
- 10199915General wheel speed sensor troubleshooting
- 10198708Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
- 10179294Driveline Information Center and Troubleshooting Procedures
- 10179289Repair Procedures for Vehicles Struck by Lightning
- 10177073This article is for adding additional protection to the driver's area of the bus to help mitigate the transmission of germs.
- 10173025Cleaning and Disinfecting Trucks and Buses
- 10172045J1939 Data Link Troubleshooting
- 10165643Oil Capacities; All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
- 10163416Suspension Lean Diagnostics; All models
- 10162034J1939 Data Link Source Address Information
- 10156324Driveline Information Center and Troubleshooting Procedures
- 10156305Tool Instruction - BCM Programming Harness
- 10145721A/C Refrigerant and Oil Capacities
- 10145715Engine Oil Capacities All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
- 10145711Radio Diagnostics and Information
- 10130950J1939 Data Link Troubleshooting
- 10130884HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
- 10130883NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
- 10130882Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
- 10130822J1939 Data Link Troubleshooting
- 10130787Using Supplier Software to Check DTCs
- 10129185Cooling System Flush Procedure
- 10129177J1939 Data Link Source Address Information
- 10129176J1939 Data Link Troubleshooting
- 10129174Steering Fluids
Every International 3800 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.