2017 International Durastar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2017 International Durastar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2017 International Durastar. Newest first.
Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.
Risk and remedy
Risk
An overheated electrical circuit can increase the risk of a fire.
Remedy
Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine…
Risk and remedy
Risk
Unexpected Vehicle movement can increase the risk of a crash or injury.
Remedy
Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.
Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The…
Risk and remedy
Risk
A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Remedy
Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.
Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may…
Risk and remedy
Risk
A fire increases the risk of injury. An engine stall can increase the risk of crash.
Remedy
Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.
Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Navistar, Inc. (Navistar) is recalling certain model year 2016 International 1300 trucks manufactured February 26, 2015, to May 12, 2015, 2016-2017 International DuraStar trucks manufactured January 28, 2015, to February 4, 2016, International TerraStar trucks manufactured January 28, 2015, to February 1, 2016, and 2016 IC AC transit buses manufactured…
Risk and remedy
Risk
If the parking brake cable connection fails, the vehicle may unexpectedly roll, increasing the risk of injury or a crash.
Remedy
Navistar will notify owners, and dealers will replace the hand parking brake cable connector clips, free of charge. The recall began on May 3, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16504.
Owner complaints
1 complaints1 involved a crash1 injuries
Latest complaints
- Air bags
The contact owns a 2017 International 4300 company trailer. The contact stated that while the driver was driving at 35 MPH, the vehicle crashed into a road barrier and the air bags failed to respond. The contact did not provide further information. The contact did not know whether there was a…
The contact owns a 2017 International 4300 company trailer. The contact stated that while the driver was driving at 35 MPH, the vehicle crashed into a road barrier and the air bags failed to respond. The contact did not provide further information. The contact did not know whether there was a warning light illuminated. The driver was able to exit the vehicle with the assistance of nearby drivers. The driver was transported to the hospital by emergency services. The driver sustained neck, back, shoulder, and hip injuries. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010428This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
- 10253979This document is to guide users to eliminate brake pedal rattle noise.
- 10253970This document details the procedure that must be followed to ensure proper alternator troubleshooting.
- 10251415Cummins ISB Starting system diagnostics.
- 10251414Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
- 10251409Suggested alignment target values when performing a vehicle axle alignment.
- 10246231J1939 Data Link Source Address Information
- 10243610How to request a horsepower quote; all International and Cummins engines
- 10243601Cummins B6.7 Grid Heater Relay
- 10243596General Wheel Speed Sensor Troubleshooting
- 10243595Diagnosis of chassis wander complaints.
- 10241555J1939 Data Link Source Address Information
- 10241554J1939 Data Link Troubleshooting
- 10238858QLS Emergency Calibration Revert Process
- 10237462QLS Emergency Calibration Revert Process
- 10237447Per agreement with EPA and CARB, Cummins, Inc. provided an emergency calibration for Cummins ISB, B6.7, ISL9, L9, and X15 engines when a DEF Quality Sensor (DQS) was not available. This action addressed the Diesel Exhaust Fluid (DEF) Quality Sensor failures in the field and the unavailability of parts due to the worldwide chip shortage. This recall is step two of this program designed to revert all affected vehicles back to the certified calibration and to provide them with the latest improved DQS and Coolant Control Valve (CCV) designs. Additionally, the emergency calibration and the restoration to the certified calibration with the latest improved DQS and Coolant Control Valve (CCV) designs have no effect on vehicle Emissions.
- 10234015Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines
- 10234007Telematics installation guidelines - Only units with 500K data link
- 10234000Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
- 10231068QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines
- 10227455J1939 Data link source address information
- 10227446QLS Emergency Calibration. applies to 2016 and newer Cummins B6.6, X15, and L9 engines and all A26 engines
- 10222490Pico Scope CCOS (Crankcase Separator Test)
- 10219330PicoScope Test One Channel RCT
- 10219325PicoScope Test Resistance and Ohmmeter
- 10219319PicoScope Test for Datalink (CAN) Health Shorts & opens
- 10219314PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
- 10219307PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
- 10215245Front cab mount bushings/insulators MV, HV, DuraStar, and WorkStar vehicles used in severe vocations
- 10209484Cab water leak troubleshooting tips; HX with steel cab only
- 10208431J1939 Data Link Source Address Information
- 10204139Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
- 10204137J1939 Data Link Troubleshooting
- 10204136Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand drive.
- 10204135QLS Emergency Calibration; Models equipped with 2016 and newer Cummins B6.7, X15 and L9 engines or International A26 engine.
- 10204134WABCO Full Power Brake Diagnostic Code (DTC) Index
- 10202883New or replacement body control Module (BC,BCM) not detected; Gen 4 BCM
- 10202882How to obtain As built parameter list
- 10202878Bendix Stability control - customer satisfaction performance improvement; Specific Emergency / Tanker applications only.
- 10202873How to program parameters after changing WABCO FPB ECU (Parking brake shows N/A)
Every International Durastar model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.