2018 Isuzu Ftr
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2018 Isuzu Ftr. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2018 Isuzu Ftr. Newest first.
Isuzu Motors Limited (Isuzu) is recalling certain 2022-2026 Isuzu FVR, 2023-2026 Chevrolet 7500XD, 2018-2026 Chevrolet 6500XD, and Isuzu FTR vehicles. The axle stabilizer bracket bolts may crack and break, allowing the bracket to detach from the vehicle.
Risk and remedy
Risk
A detached axle stabilizer bracket can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Dealers will replace the stabilizer bar brackets, free of charge. This is a Phased campaign. Phase 1 will include Class 6 vehicles (FTR, Chevy 6500XD). Owner notification letters were mailed December 12, 2025 to FTR and Chevrolet 6500XD owners. Phase 2 will include Class 7 vehicles (FVR, Chevy 7500XD). Owner notification letters were mailed April 24, 2026 to FVR owners. Owner notification letters were mailed May 11, 2026 to Chevrolet 7500XD owners. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2506.
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 Isuzu FTR and 2018-2021 Chevrolet 6500XD vehicles. A bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left.
Risk and remedy
Risk
An unexpected change in turning radius and difficulty steering can increase the risk of a crash.
Remedy
Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact Isuzu customer service at 1-866-441-9638. This recall is an expansion of recall 19V-467. Vehicles previously repaired will need to have the new remedy performed.
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.
Risk and remedy
Risk
If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
Remedy
Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The chassis wire harness outside the relay box may have been improperly routed, potentially allowing the harness to contact the suspension's leaf spring hanger bracket, allowing the harness to get chafed.
Risk and remedy
Risk
Depending on which wires get damaged, the vehicle can experience stalling and/or reduced functionality of the ABS, increasing the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will repair or replace the existing wire harness, as necessary, and install additional clamps to ensure the wire harness is secured away from the hanger bracket, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2003.
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2019 N-GAS HD and Chevrolet Low Cab Forward 3500 and 4500 vehicles and 2018-2019 Isuzu FTR and Chevrolet Low Cab Forward 6500XD vehicles. The power supply bolt in the relay box may not have been properly tightened during harness production at the supplier. This may lead to melting…
Risk and remedy
Risk
A stall can increase the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect the relay box power supply bolt, tightening it as necessary. If the harness or relay box is found to be damaged, it will be replaced or repaired, free of charge. The recall began October 24, 2019. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1905.
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The jam nut for the steering stopper bolt on the left front knuckle may loosen and allow the bolt to back away from the steering knuckle, increasing the turning radius of the vehicle in a left turn.
Risk and remedy
Risk
If the vehicle's turning radius is increased, there is an increased risk of a crash.
Remedy
Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new torque specification and apply Loctite to the nut and bolt, free of charge. The recall began July 19, 2019. Owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389. Isuzu's number for this recall is V1902.
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2019 Chevrolet Low Cab Forward 6500XD and Isuzu FTR vehicles. The cab may not provide an adequate warning to lock the cab tilt-lock after servicing. If the cab tilt-lock is not engaged, the cab can tilt forward while driving.
Risk and remedy
Risk
If the cab tilts forward while driving, it can increase the risk of a crash or injury.
Remedy
Isuzu will notify owners and dealers will install an extension to the locking lever to increase its visibility to the operator, free of charge. The recall began November 30, 2018. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1803.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10246227This bulletin provides information with regards to the isuzu commercial vehicle (cv) service policies and procedures manual (sppm). The isuzu cv sppm (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. Performing these required procedures at the specified intervals will properly maintain vehicles until they are retailed. Failure to follow the procedures outlined may result in repairs and additional costs that could have been avoided. We are providing dealers with this brief overview of the recommended procedures as a reminder to maintain older inventory. Failures resulting from improper, or lack of, storage procedures are not covered under the vehicle factory warranty.
- 10244941This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. Performing these required procedures at the specified intervals will properly maintain vehicles until they are retailed. Failure to follow the procedures outlined may result in repairs and additional costs that could have been avoided. We are providing dealers with this brief overview of the recommended procedures as a reminder to maintain older inventory. Failures resulting from improper, or lack of, storage procedures are not covered under the vehicle factory warranty.
- 10237146This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.
- 10227157Isuzu Commercial Truck of America, Inc. is distributing this procedure for adding keyless entry transmitters as a quick reference to help dealers better service customer. Also included is the clearing procedure for customers who have had transmitters lost or stolen. This procedure may be used to clear all transmitters from the Keyless Entry Control Unit.
- 10225521We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings and are reactive with the paint, metals, and other materials used to make up the exterior components of Isuzu vehicles. Isuzu recommends that only neutral detergents be used when washing Isuzu vehicles. However, if alkaline detergents are used to wash an Isuzu vehicle, it is crucial that all traces of the detergent are rinsed away with water or wiped off as necessary. Allowing alkaline detergent to dry on the turn signal lenses will cause them to crack. Each Isuzu vehicle is originally equipped with an Owner's Manual that includes guidelines for the proper exterior maintenance of the vehicle. The following guidelines are typical of those found in an Isuzu Owner's Manual concerning the use of detergents on a vehicle's exterior.
- 10225519Isuzu Motors Limited has decided that a defect, which relates to motor vehicle safety, exists in 2018, 2019, 2020 and 2021 model year F-Series vehicles. The jam nut for the steering stopper bolt on the left side may loosen and allow the bolt to back away from the steering knuckle. This could result in an increase in the turning radius of the vehicle in left turns, which could make it difficult to make sharp turns. If the vehicle's turning radius is increased, there is an increased risk of a crash. A prior recall (19V-467) was conducted to address this issue, but we have identified this condition on vehicles that were remedied in that campaign as well as those that were produced after a change in production intended to prevent the condition.
- 10218932Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form
- 10218927Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.
- 10217004The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.
- 10217001The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.
- 10213232Isuzu is providing this bulletin to outline Isuzu's policy and procedures for Isuzu vehicles with Tire Warranty Coverage. Tire Warranty, Policy, Procedure, and Claim Submission are the categories in this bulletin.
- 10209883Some customers may complain about wind noise and/or water intrusion into the cab from the driver and/or passenger doors of the affected N-Series and FTR trucks. To correct this condition Isuzu Commercial Truck of America, Inc. (ITCA) is offering a new door weather strip to improve sealing of the driver and passenger doors.
- 10206061Isuzu Commercial Truck of America, Inc. is proud to introduce the redesigned Isuzu Vehicle Health Report (VHR) program. Beginning October 2021, Isuzu dealers are able to access, through www.isuzutruckservice.com, all of the Isuzu Vehicle Health Report Data (MMU Data) associated with 2011MY and newer vehicles serviced by their dealership in a new, user friendly VHR. Look for the VHR tab after you log in. n contrast to the previous design, the new VHR exists in a central database easily accessed by dealership personnel at any time from any PC with internet access. Users will be able to quickly select vehicles by entering a VIN (partial or all 17 digits) or select from a list of the VINs most recently downloaded by their dealership to create a VHR.
- 10204470Diesel particulate filter.
- 10203919The information in this bulletin is provided to help technicians better understand common vehicle operations that may be incorrectly perceived by customers as a problem. Additionally, diagnostic scan tool connection requirements are outlined for easier technician diagnosis.
- 10201566In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU
- 10188519Introduction to FTR
- 10178756Isuzu commercial truck of america, inc. IS distributing this procedure for adding keyless entry transmitters as a quick reference to help dealers better service the customer. Also included IS the clearing procedure for customers who have had transmitters lost or stolen. This procedure may be used to clear all transmitters from the keyless entry control unit.
- 10178754Isuzu diesel engines available in the above affected vehicles meet the california air resource board's (carb) optional idling emissions standard of 30 grams per hour of oxides of nitrogen (nox) with no increase in the emission of other regulated pollutants. As a result these vehicles have been approved as "certified clean idle" and are "exempt" from the engine shutdown system (ess) requiremnet pursuant ot section 1956.8 of title 13, california code of regulations. As required by the ess regulation, for "certificed clean idle" vehicles, isuzu has introduced a tamper resistance "certified clean idle" label located on the driver's side door panel. It IS important that this label remain, permanently, on the vehicle to identify it as "certified clean idle." carb requires this label as evidence that, at hte time of manufacture, the engine installed met the applicable emission standards. Should the label be found missing or damged during an inspection, a citation and penalties may be issued. If the vehicle IS operated in california with a damaged or missing clean idle label, isuzu recommends vehicle operators follow the 5 minute ess requirement by manually turning off the engine. Following this ess requiremnet will keep the vehicle operation compliant until a replacement label can be installed. "Clean air idle" labels are printed with a serial number and registered to an individual vin. As a result, a replacemnet label will also include a new serial number which must be registered to the vehicle's vin by the manufacturer. The below information IS provided to assit in acquiring, replacing and registering a replacement label.
- 10174033This bulletin describes certain additional requirements when submitting a warranty claim for radiator leaks (labor operation codes j3080 or j3100 and parts warranty) on 2018-2021my isuzu ftr vehicles.
- 10161192"Some customers may complain about wind noise and/or water intrusion into the cab from the driver and/or passenger doors of the affected n-series and ftr trucks. To correct this condition isuzu commercial truck of america, inc. (Itca) IS offering a new door weather strip to improve sealing of the driver and passenger doors."
- 10161191"Some customers may complain about a clunking noise coming from the front end typically heard when turning into an uneven road surface or while turning and hitting a bump. This clunking noise may be caused by the front leaf spring contacting the spring hanger as shown in figure 1. Inspect the four locations at the front spring forward hanger, as shown with red arrows in figure 2, for evidence of contact. If evidence of contact IS present, replace both front leaf springs with updated leaf springs by following the procedure set forth in the applicable wsm. This will increase the clearance and prevent contact in the future. (See table 1.)"
- 10161190"Some customers may complain about the instrument panel cluster (ipc) air pressure gauges frequently dropping into the red (low pressure) zone accompanied by an audible ""buzzer"" when applying the air brakes often, such as in stop and go traffic. We have determined that the brake air pressure gauge red zone begins to indicate low air pressure unnecessarily early at 88psi (612kpa) as this pressure IS sufficient for the air brakes to operate properly. Similarly, the buzzer will also sound prematurely at 78psi (539kpa) as that pressure also IS sufficient for the air brakes to operate properly. For customers who experience this frequent buzzer activation, isuzu has released an updated pic with revised (improved) red zone scaling and buzzer activation. The red zone in the updated ipc will begin at 73psi (501kpa) and the buzzer will activate at 66psi (462kpa). These new pressure points continue to provide appropriate and adequate warning in case of low brake air pressure while reducing the unnecessary audible warning for vehicles with frequent brake application, such as stop and go traffic. Before replacing the ipc for this customer complaint, be sure to inspect the air brake system for leaks to ensure there IS not another cause for this complaint."
- 10152586Isuzu IS providing this bulletin to outline isuzu's policy and procedures for isuzu vehicles with tire warranty coverage.
- 10152584Some customers may complain about a harsh 1-2 shift on acceleration. If there IS no check engine malfunction indicator lamp illuminated or other engine performance related issue, refer the customer to their closest allison authorized repair location. Allison has released 181 level and beyond calibrations that may address this concern. Be sure to reference allison service information letter 25-1k2k-18 when returning the vehicle back to the customer. To assist the customer in locating the closest allison authorized repair location go to www.allisontransmission.com/sales-service-locator.
- 10152583Isuzu commercial truck of america, inc. IS distributing this procedure for adding keyless entry transmitters as a quick reference to help dealers better service the customer. Also included IS the clearing procedure for customers who have had transmitters lost or stolen. This procedure may be used to clear all transmitters from the keyless entry control unit.
Every Isuzu Ftr model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.