Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
Risk and remedy
Risk
The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Isuzu Manufacturing Services of America (Isuzu) is recalling certain model year 2012-2014 Reach chassis manufactured July 26, 2011, to August 7, 2014. In the affected vehicles, the brake light switch may be bent while braking, possibly causing it to not activate the brake lights and potentially corrode.
Risk and remedy
Risk
If the brake light switch bends or corrodes, the brake light switch may become inoperative, increasing the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will apply a protector and a waterproof cover with an extension harness so that the switch cannot be bent or corroded, free of charge. Parts are not currently available. Owners will be sent an interim notification and then will be sent a second notice when remedy parts are available. Isuzu issued an interim notification to owners on December 17, 2014. The manufacturer has not yet provided a notification schedule. Owners may contact Isuzu customer service at 1-866-441-9638.
Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2012-2013 Reach stripped chassis manufactured July 26, 2011, through August 27, 2013. The horn switch contacts may be bent or may wear prematurely causing the horn not to work.
Risk and remedy
Risk
An inoperable horn may increase the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect the horn contact shaft to see if it is bent or if it has premature wear, and replace the steering wheel combination switch if either condition is found, free of charge. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is CB14-N-001.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11007177Information bulletin: this bulletin applies to all oem and remanufactured engine and transmission assemblies, for the affected vehicles listed above, to be replaced under the isuzu new vehicle warranty, goodwill, isuzu parts warranty, gold star used truck warranty and/or all extended powertrain warranties offered by isuzu, as well as all over-the-counter engine and transmission assembly replacements.
10244941This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. Performing these required procedures at the specified intervals will properly maintain vehicles until they are retailed. Failure to follow the procedures outlined may result in repairs and additional costs that could have been avoided. We are providing dealers with this brief overview of the recommended procedures as a reminder to maintain older inventory. Failures resulting from improper, or lack of, storage procedures are not covered under the vehicle factory warranty.
10237146This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.
10218932Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form
10218927Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.
10217004The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.
10217001The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.
10201566In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU
10184041In some 2012-2016MY Isuzu Stripped Chassis (Reach Vans) and 2011-2016MY NPR-HD diesel trucks, the original factory-installed grease in the front wheel bearings may degrade under certain circumstances. If left unattended, the front wheel bearings could eventually seize or loosen. Typically this condition is preceded by a noticeable growling noise and can be avoided with timely servicing of the front wheel bearings.
10184040In some 2012-2016MY Isuzu Stripped Chassis (Reach Vans) and 2011-2016MY NPR-HD diesel trucks, the original factory-installed grease in the front wheel bearings may degrade under certain circumstances. If left unattended, the front wheel bearings could eventually seize or loosen. Typically this condition is preceded by a noticeable growling noise and can be avoided with timely servicing of the front wheel bearings.
10184039In some 2012-2016MY Isuzu Stripped Chassis (Reach Vans) and 2011-2016MY NPR-HD diesel trucks, the original factory-installed grease in the front wheel bearings may degrade under certain circumstances. If left unattended, the front wheel bearings could eventually seize or loosen. Typically this condition is preceded by a noticeable growling noise and can be avoided with timely servicing of the front wheel bearings.
10184038In some 2012-2016MY Isuzu Stripped Chassis (Reach Vans) and 2011-2016MY NPR-HD diesel trucks, the original factory-installed grease in the front wheel bearings may degrade under certain circumstances. If left unattended, the front wheel bearings could eventually seize or loosen. Typically this condition is preceded by a noticeable growling noise and can be avoided with timely servicing of the front wheel bearings.
10178754Isuzu diesel engines available in the above affected vehicles meet the california air resource board's (carb) optional idling emissions standard of 30 grams per hour of oxides of nitrogen (nox) with no increase in the emission of other regulated pollutants. As a result these vehicles have been approved as "certified clean idle" and are "exempt" from the engine shutdown system (ess) requiremnet pursuant ot section 1956.8 of title 13, california code of regulations. As required by the ess regulation, for "certificed clean idle" vehicles, isuzu has introduced a tamper resistance "certified clean idle" label located on the driver's side door panel. It IS important that this label remain, permanently, on the vehicle to identify it as "certified clean idle." carb requires this label as evidence that, at hte time of manufacture, the engine installed met the applicable emission standards. Should the label be found missing or damged during an inspection, a citation and penalties may be issued. If the vehicle IS operated in california with a damaged or missing clean idle label, isuzu recommends vehicle operators follow the 5 minute ess requirement by manually turning off the engine. Following this ess requiremnet will keep the vehicle operation compliant until a replacement label can be installed. "Clean air idle" labels are printed with a serial number and registered to an individual vin. As a result, a replacemnet label will also include a new serial number which must be registered to the vehicle's vin by the manufacturer. The below information IS provided to assit in acquiring, replacing and registering a replacement label.
10081121The reach van IS assembled from a chassis supplied by isuzu commercial truck of america, inc., which IS responsible for warrantying the engine and chassis, and a body supplied by utilimaster corporation, which IS responsible for warrantying the body. The warranty claim process for the isuzu engine and chassis IS set forth in the isuzu service policy and procedures manual and the npr stripped chassis labor time guide. This bulletin describes certain warranty claim processes for the utilimaster body.
10078908In some 2012-2016my isuzu stripped chassis (reach vans) and 2011-2016my npr-hd diesel trucks, the original factory-installed grease in the front wheel bearings may degrade under certain circumstances. If left unattended, the front wheel bearings could eventually seize or loosen. Typically this condition IS preceded by a noticeable growling noise and can be avoided with timely servicing of the front wheel bearings.
Every Isuzu Reach model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.