2020 Jaguar E-Pace

Owner complaints

What owners report most

1. Engine4
2. Unknown or other2
3. Electrical system1
4. Power train1

Latest complaints

• Jul 14, 2026OK
  Engine · Power train

  I was driving the car and there were no indications of an issue. then the check engine light cam on and immediately started to flash and before I could get to the side of the road the engine just shut off.

• Oct 12, 2025FL
  Engine · Unknown or other
  Vehicle Information 2020 Jaguar E-PACE VIN: [XXX] Approx. mileage: 84,000 Component Affected: Powertrain / Cooling System / Engine Complaint Description: My 2020 Jaguar E-PACE began showing coolant-related warnings and mechanical issues around 60,000 miles. Despite professional servicing, the…

  Vehicle Information 2020 Jaguar E-PACE VIN: [XXX] Approx. mileage: 84,000 Component Affected: Powertrain / Cooling System / Engine Complaint Description: My 2020 Jaguar E-PACE began showing coolant-related warnings and mechanical issues around 60,000 miles. Despite professional servicing, the vehicle experienced a catastrophic failure at 84,000 miles. The vehicle is now completely inoperable and parked dead in my garage. Jaguar Land Rover provided contradictory instructions: they advised I visit a JLR retailer, but later questioned me for adding oil at a certified shop. Most concerning is that Ms. Jeane Meyer, Executive Liaison at JLR, closed the case without even offering an inspection or diagnostic. She told me I was “on my own” with the issue, showing complete disregard for customer safety or support. This is a major mechanical failure in a vehicle under 5 years old, and I believe it indicates a manufacturer defect. I am requesting NHTSA to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Aug 22, 2025FL
  Engine
  I own a 2020 Jaguar E-PACE (VIN: [XXXX]). At around 84,000 miles, the vehicle experienced a complete transmission failure that requires over $20,000 in repairs. This failure occurred despite multiple prior visits to the dealership for coolant-related warnings and repairs. The vehicle is less than 5…

  I own a 2020 Jaguar E-PACE (VIN: [XXXX]). At around 84,000 miles, the vehicle experienced a complete transmission failure that requires over $20,000 in repairs. This failure occurred despite multiple prior visits to the dealership for coolant-related warnings and repairs. The vehicle is less than 5 years old. I believe this may be a manufacturing defect affecting the powertrain or cooling system. The failure poses serious safety concerns, especially considering the sudden loss of power on the road. I request an investigation into this issue. •VIN: [XXX] •Mileage: ~84,000 •Dealer/City: Jaguar North Miami – 2300 NE 151st St, North Miami, FL 33181 Key history (summary): •Coolant warnings logged five times: [XXX] [XXX] (linked to water-pump leak/repair); [XXX]; [XXX]; [XXX]. •Documented repair: Water-pump replacement on 06/17/2022. *Please escalate this matter*: I cannot justify absorbing a $20,000 repair for what is clearly a manufacturer defect on a five-year-old Jaguar, and I don’t want this issue to end my relationship with the brand. A prompt intervention would go a long way in restoring my trust. Thank you for your time and leadership. I’m available anytime at the number below. Sincerely, [XXX] – Florida, USA [XXX] · [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Dec 5, 2023CA
  Electrical system · Engine · Unknown or other
  The engine coolant light is on consistently. I had to start taking pictures. I was told by a service advisor that a recall was just done on the E-Pace. Yet I have never received any documentation at all. This issue has been going on since 2020. The car cabin has filled with fumes, several times…

  The engine coolant light is on consistently. I had to start taking pictures. I was told by a service advisor that a recall was just done on the E-Pace. Yet I have never received any documentation at all. This issue has been going on since 2020. The car cabin has filled with fumes, several times while driving. I had to start taking pictures., because AutoNation Jagur/Land Rover Southbay declined to give me documentation for all of the times I came in for a TOPOFF. I could not download all of the repair orders, and manufacturer correspondence. Thank you for looking into this matter.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11011034Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
• 11011026MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
• 11011023The engine cooling pump has a visible coolant leak.
• 11010311Fuel Pump Driver Module Inoperative
• 11010266Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
• 11008632Low coolant light on or visible signs of engine coolant on or around the coolant pump.
• 11008625A customer may report that the windshield wipers stop up on the windshield when turned off.
• 11007416Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
• 11006124Improvements to SOTA (Software Over The Air) capability.
• 11006072Low coolant light on or smell of coolant from engine area.
• 11003769Low coolant light on or smell of coolant from engine area.
• 10252772Creaking Noise From Glass Roof Panel
• 10252766A creaking type noise from the roof area is heard while driving.
• 10251540Extended warranty on DMTL Pumps 2020MY to 2021MY.
• 10248409Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
• 10246319Startup battery keeps draining / Vehicle will not start
• 10244864Customer reports lack of power and/or check engine light on.
• 10243687Weather and Park & Pay Apps disappear after PIVI update
• 10243682Battery low warning displayed on instrument cluster and/or no-start
• 10243681The sunglass holder wont open or does not operate correctly
• 10243679The wiper blades streak, smear, judder or squeak during operation
• 10240354Misfire or rough running
• 10240353Misfire or rough running
• 10240210Battery low warning displayed on instrument cluster and/or no-start.
• 10239049JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
• 10239041Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.
• 10239035A customer may report that the front or rear door latch does not operate as expected.
• 10239019A customer may report that the front or rear door latch does not operate as expected.
• 10239012Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.
• 10235433Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
• 10233816Amber Malfunction Indicator Lamp (MIL) Displayed Engine May Not Start With Multiple DTCs Present
• 10232710Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
• 10232701Engine misfire
• 10232667Customer reports, Engine Light is on and engine running rough.
• 10232633Customer reports, Engine Light is on and poor cabin heating.
• 10231464Check engine (amber) and poor cabin heating
• 10229596Malfunction Indicator Lamp
• 10229589EV Mode not being available when selected by the driver (PHEV Engines)
• 10229588MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
• 10229587MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

Every Jaguar E-Pace model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.