2020 Jaguar F-Pace
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jaguar › F-Pace › 2020
These records cover every 2020 Jaguar F-Pace. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2020 Jaguar F-Pace. Newest first.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2022 F-Type, 2020-2021 F-Pace, and 2021 XF vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.
Risk and remedy
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt assemblies as necessary, free of charge. Owner letters were mailed October 20, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H378.
Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2019-2020 Jaguar F-Pace vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number…
Risk and remedy
Risk
The driver may be unaware that the high beams are illuminated, reducing visibility for oncoming traffic, and increasing the risk of a crash.
Remedy
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall began April 2, 2021. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H332.
Owner complaints
14 complaints2 involved a crash2 injuries
What owners report most
Latest complaints
- Seat belts
The contact owns a 2020 Jaguar F-Pace. The contact stated that while parked or while driving on several occasions, the rear passenger-side seat belt strap became loose and failed to retract as needed, requiring the contact to fiddle with the seat belt until it retracted. The vehicle was taken to an…
The contact owns a 2020 Jaguar F-Pace. The contact stated that while parked or while driving on several occasions, the rear passenger-side seat belt strap became loose and failed to retract as needed, requiring the contact to fiddle with the seat belt until it retracted. The vehicle was taken to an independent mechanic and to the dealer, but the failure could not be replicated. The manufacturer was notified of the failure. The contact associated the failure with NHTSA Campaign Number: 21V667000 (Seat Belts). The failure mileage was unknown.
- Seats
The heating element on the driver’s seat burned a hole in my seat through my sweater while I was driving. Burning smell was not sure where it was coming from. I almost caused an accident trying to maneuver over off the exit to see that my seat warmer is what was causing the Burning smell almost burned me.
- Seat belts
The contact owns a 2020 Jaguar F-Pace. The contact stated that the rear passenger’s side seat belt failed to retract as intended. The contact's brother-in-law was seated in the rear seat and the seat belt failed to retract afterwards. The vehicle was taken to a non-Jaguar dealer where it was…
The contact owns a 2020 Jaguar F-Pace. The contact stated that the rear passenger’s side seat belt failed to retract as intended. The contact's brother-in-law was seated in the rear seat and the seat belt failed to retract afterwards. The vehicle was taken to a non-Jaguar dealer where it was diagnosed and determined that the seat belt automatic locking retractors had failed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to NHTSA Campaign Number: 21V667000 (SEAT BELTS). The failure mileage was approximately 46,000.
- Seat belts
The rear seat belts do not retract back nor do they lock in place. You either have to pull and play with them to get them to work properly or they will not work at all!
- Vehicle speed control
The contact owns a 2020 Jaguar F-Pace. The contact stated that while the vehicle was in the park gear, the vehicle unintentionally accelerated at approximately 10 MPH and the entire front of the vehicle crashed into several trees where it ultimately came to a stop. There was minor cosmetic damage.…
The contact owns a 2020 Jaguar F-Pace. The contact stated that while the vehicle was in the park gear, the vehicle unintentionally accelerated at approximately 10 MPH and the entire front of the vehicle crashed into several trees where it ultimately came to a stop. There was minor cosmetic damage. No warning light was illuminated. The air bags were deployed. A police report was filed. The contact stated that there were burns on her wrist and her forehead from the impact of the air bag; there was also a knot on the contact's forehead from impact. No medical attention was sought. No one was injured that was not in the vehicle. The vehicle was towed to a dealer where the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
- Unknown or other
Right auxiliary radiator leaks due to the placement and manufacturing of materials used. This can cause car to overheat without warning till it's too late. The coolant odometer just goes high without gradual warning. I looked up possible coolant leaks and dozens of people had the exact same issue.…
Right auxiliary radiator leaks due to the placement and manufacturing of materials used. This can cause car to overheat without warning till it's too late. The coolant odometer just goes high without gradual warning. I looked up possible coolant leaks and dozens of people had the exact same issue. I'm trying to figure out why they're hasn't been a recall on this exact issue when this is jaguars biggest issue. Seems like a ticking time bomb for customers and money grab from Jaguar.
- Electrical system · Engine
1. ENTIRE engine. And yes (it’s been sitting since May 2024 at Scottsdale AZ JLR) 2. The day after I filled coolant for a 'low coolant' check engine light, my car smoked going uphill and nearly caught fire. I pulled over just in time, then had to walk 2 miles at night, in 30°F weather, without…
1. ENTIRE engine. And yes (it’s been sitting since May 2024 at Scottsdale AZ JLR) 2. The day after I filled coolant for a 'low coolant' check engine light, my car smoked going uphill and nearly caught fire. I pulled over just in time, then had to walk 2 miles at night, in 30°F weather, without cell service, in the desert. This is a known issue affecting thousands of similar cars, with a Facebook group of nearly 19,000 members reporting the same risks—cars smoking or blowing up without warning, even when serviced per JLR’s recommendations. JLR is refusing to honor warranties, and some incidents have resulted in complete vehicle fires. My attorney advised me to report this and share the FB group for reference: [XXX] 3. Both have confirmed the engine is done and needs an entire replacement. 4. By JLR of Scottsdale yes. Also an independent mechanic in Sedona. Also by my attorney’s expert mechanic who had the oil sent to a lab and when he read the report stated, “the primary cause of engine failure most likely is blown head gasket. That caused coolant to get mixed into the oil, thereby destroying the engine.” 5. NO…which is what is MOST concerning. Just ‘low coolant’ as I mentioned above, which I added. No other check engine light has EVER ignited on the vehicle, which is concerning to me, indicating that no warning lights ever came on which would have indicated to me something needed servicing before the entire engine just blew up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Service brakes
Battery is drained every time I get an emissions inspection. Next day I have to get it charged and take it the dealer for a "software hard-rest." Supposed to fix problem but every year I have the same issue. Never a SW fix available.
- Electrical system
You could not read anything on my dash. It was all rainbow colors. I couldn’t tell how much gas I had or if my car was running hot. Basically everything on the dash that tells you how your car is running. We have the carefirst extended warranty and they would not cover it. It cost me out of pocket 2000 dollars to fix. I do have a picture but unfortunately I couldn’t send it
- Steering
I drove through about 12 inch water during a flash flood rain down pour. After driving about 200 feet, my steering failed. The instrument panel displayed, power steering assistance reduced. I could not turn the the steering wheel to get in the parking lot. I Google to see what the problem was and…
I drove through about 12 inch water during a flash flood rain down pour. After driving about 200 feet, my steering failed. The instrument panel displayed, power steering assistance reduced. I could not turn the the steering wheel to get in the parking lot. I Google to see what the problem was and there are a lot of people complaining with the same problem. I had towed to the shop and the extended warranty I purchased said it was preexisting problem. I had just purchased the vehicle approximately 3 months prior and had never had this problem. It only messed up after running the water and that is what other owners stated. My comprehensive insurance would not cover neither. Jaquar want to charge me $6700.00 for repair, which I believe should be cover under my warranty, insurance or Jaquar itself. I contact Jaquar headquarters but having received a response.Thank you
- Unknown or other
Unknown
- Power train · Unknown or other
1. When the start/stop fuel conservation system is engaged the vehicle intermittently powers off. I then have to push the start button to restart the vehicle 2. When the vehicle is engaged in sports and dynamic mode it intermittently stalls or locks up in 2nd gear
- Back over prevention › Warnings
Park assist was engaged. The prompt was to pull forward more. Then the park assist prompted to take hands off the steering wheel. The park assist maneuvered backward into parallel parking. Once it made the turn backing in, it sped up backward with no warnings on the camera or auditory alarms, and…
Park assist was engaged. The prompt was to pull forward more. Then the park assist prompted to take hands off the steering wheel. The park assist maneuvered backward into parallel parking. Once it made the turn backing in, it sped up backward with no warnings on the camera or auditory alarms, and hit the vehicle parked behind our vehicle. My vehicle is damaged. The other vehicle is not. This is a serious problem. Not only did my vehicle sustain damage, but a person could have been there and it could have caused damage to the other vehicle. This park assist had the driver take the hands off the wheel, gave zero warnings, no visual or auditory, increased rear speed, and hit the vehicle. I want the event data recorder to be reviewed and for my car's fault to be remedied and my vehicle to be repaired.
- Unknown or other
I was reaching for groceries in the back of my f pace and burned the front of my leg above my knee on the tailpipe.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011532The BCM requires replacement with a new component which fully meets the US importation requirements.
- 11011529Powertrain Control Module (PCM) Software Update
- 11011034Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
- 11011026MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
- 11011023The engine cooling pump has a visible coolant leak.
- 11010408Body Control Module (BCM) does not fully meet US importation requirements.
- 11010398Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
- 11010311Fuel Pump Driver Module Inoperative
- 11010266Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
- 11010197Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured during a specific period, may crack causing a possible high pressure oil leak.
- 11008668Powertrain Control Module (PCM) Software Update
- 11008632Low coolant light on or visible signs of engine coolant on or around the coolant pump.
- 11008629A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
- 11008625A customer may report that the windshield wipers stop up on the windshield when turned off.
- 11008614'Stop Safely Electrical Fault Detected' warning message on the instrument panel.
- 11007469Powertrain Control Module (PCM) Software Update
- 11007416Front/Rear Door Latch Silicon Contamination Causing Doors To Not Operate As Expected
- 11007193A concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
- 11007185Electrical system fault on instrument cluster or noise from engine.
- 11007176concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
- 11006163On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be set in the Powertrain Control Module (PCM)
- 11006124Improvements to SOTA (Software Over The Air) capability.
- 11006072Low coolant light on or smell of coolant from engine area.
- 11003797On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off.
- 11003769Low coolant light on or smell of coolant from engine area.
- 11001163Malfunction Indicator Lamp (MIL) on while driving. Misfire, running rough condition.
- 10252768A Customer may complain of an SRS system warning message being displayed on the instrument panel.
- 10252760Lack of power, MIL light on, rough idle
- 10251540Extended warranty on DMTL Pumps 2020MY to 2021MY.
- 10251430After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
- 10249854After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
- 10248409Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
- 10244963There is moisture inside the headlamp lens
- 10244864Customer reports lack of power and/or check engine light on.
- 10243687Weather and Park & Pay Apps disappear after PIVI update
- 10243682Battery low warning displayed on instrument cluster and/or no-start
- 10243681The sunglass holder wont open or does not operate correctly
- 10243679The wiper blades streak, smear, judder or squeak during operation
- 10242019Lack of power, MIL on.
- 10240354Misfire or rough running
Every Jaguar F-Pace model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.