2002 Jaguar Xjs

Owner complaints

Latest complaints

• May 9, 2002FL
  Seats
  Drivers side seat feels loose. Upon starting and stopping, the seat "rocks" forward and backward and seems to feel unsturdy. I have brought this to the service dept. attention on more than one occasion. Their response was, " we've done all we can, we don't know what else to do!" what they did do…

  Drivers side seat feels loose. Upon starting and stopping, the seat "rocks" forward and backward and seems to feel unsturdy. I have brought this to the service dept. attention on more than one occasion. Their response was, " we've done all we can, we don't know what else to do!" what they did do, ( I assume) IS tighten the various nuts and bolts that hold the seat to the chassis. That did not fix the problem. I phoned the jaguar customer complaint dept., and advised them of this problem. They told me an area rep will contact me. After many calls, I have yet to hear from anybody. Please help me since I am concerned a loose seat poses a real hazard in the event of a crash.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10228531DVD software update
• 10212857Mongoose Update.
• 10212845Attachment.
• 10212844Attachment.
• 10212843Attachment.
• 10212838Image.
• 10212837Image.
• 10146032A customer may report "Hood Open" message displays on IP with hood closed.
• 1014603118C - New face of InControl Touch Pro and 18C software improvements
• 10146030SIM card activation issues
• 10146029InControl Touch Pro phase 4 customer letter
• 10134968Jaguar Land Rover Shop Foreman Conference Call
• 10127619Presentation from Dealer Shop Foreman Conference Call

Every Jaguar Xjs model year

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