2021 Jayco Travel Trailer Jay Flight
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Jayco Travel Trailer › Jay Flight › 2021
These records cover every 2021 Jayco Travel Trailer Jay Flight. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2021 Jayco Travel Trailer Jay Flight. Newest first.
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Jay Feather, Jay Flight, and Jay Flight SLX travel trailers. The cooktop flame may invert when the stove and furnace are operated at the same time.
Risk and remedy
Risk
An inverted cooktop flame increases the risk of injury or fire.
Remedy
Dealers will install sealant and plywood panels to seal the area, free of charge. Owner notification letters were mailed November 29, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901582.
Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator…
Risk and remedy
Risk
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage…
Risk and remedy
Risk
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Owner complaints
7 complaints
What owners report most
Latest complaints
- Equipment
The contact owns a 2021 Jayco Jay Flight. The contact stated that while utilizing the RV for recreational purposes, the contact became aware that the propane stove, furnace, and water heater were no longer functioning. No warning lights were illuminated. The RV was taken to an independent mechanic…
The contact owns a 2021 Jayco Jay Flight. The contact stated that while utilizing the RV for recreational purposes, the contact became aware that the propane stove, furnace, and water heater were no longer functioning. No warning lights were illuminated. The RV was taken to an independent mechanic, who diagnosed a failure with the propane regulator. The contact was also made aware that the refrigerator would only run on electricity. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V685000 (Equipment); the VIN was included, but parts were not available at the time. The contact later received notification that the remedy was available, prompting the contact to attempt to schedule the repair but the contact was unable to locate a service center. The manufacturer was notified of the failure, a case was opened, and the contact was later informed that records showed that the RV had already been repaired. The contact adamantly disputed the RV recall records; stating that the RV had never been taken into a service center for the repair as stated by the manufacturer. The failure mileage was unknown.
- Suspension · Wheels
We recently purchased this camper and in preparation I crawled under it and looked around and what I saw made me cringe. The welding on the frame was the worst welding I've seen in years on a product for sale the main beams that tie the camper front to back were only welded on one side of the beam…
We recently purchased this camper and in preparation I crawled under it and looked around and what I saw made me cringe. The welding on the frame was the worst welding I've seen in years on a product for sale the main beams that tie the camper front to back were only welded on one side of the beam and there are four sides that could be welded. And upon further inspection found the weld on the main beam in the rear has already started to crack side.mounts for the camper body are only welded half the length of the bracket to the frame. The only thing I can is I contacted jayco and their response was I need to talk to the frame manufacturer. I said no I won't you sold it it's your responsibility to check incoming parts and make sure it meets specification. Not satisfied with there response said if I send pictures they would contact them on my behalf. I've thought about it and this kind of product should not be sold The total Miles of this camper is less than 1200 miles. And weld's are already failing. This needs to be looked into before someone gets killed
- Unknown or other
The underbelly material blew off the RV, along with other insulation material, while driving on the Interstate. I was driving under the speed limit and in the far right lane. The material blew across the other lanes of traffic and, luckily, did not cause an accident. The same issue occurred less…
The underbelly material blew off the RV, along with other insulation material, while driving on the Interstate. I was driving under the speed limit and in the far right lane. The material blew across the other lanes of traffic and, luckily, did not cause an accident. The same issue occurred less than a year ago and I had just got the RV back from the repair facility at Camping World in Albuquerque NM. I do have some pictures of both occurrences.
- Equipment
The contact's wife owns a 2021 Jayco Jay Flight RV. The contact stated that he had experienced several failures with the trailer. The contact stated that upon delivery of the trailer, the refrigerator would freeze at bottom and defrost at the top. The contact also stated that the stove top would…
The contact's wife owns a 2021 Jayco Jay Flight RV. The contact stated that he had experienced several failures with the trailer. The contact stated that upon delivery of the trailer, the refrigerator would freeze at bottom and defrost at the top. The contact also stated that the stove top would ignite nearly six inches high and could not be adjusted. The contact then received notification of NHTSA Campaign Number: 21V685000 (Equipment) which he linked to the failure. The contact was sent the part to repair the trailer himself; however, due to health challenges, the contact was unable to replace the part. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.
- Suspension
With only 1,400 miles on RV, it was noticed that both the driver and passenger side rear tires had worn down to the belts on the inside. The axles have been replaced so they are likely no longer available for inspection, although I do have pictures. The safety risk is that had the faulty…
With only 1,400 miles on RV, it was noticed that both the driver and passenger side rear tires had worn down to the belts on the inside. The axles have been replaced so they are likely no longer available for inspection, although I do have pictures. The safety risk is that had the faulty suspension parts completely failed, the axles could have become disengaged from the RV causing a major accident. The tires were also close to complete failure. The problem was confirmed by a service technician at a Jayco dealer.
- Unknown or other
Jayco. Consumer writes in regard to nhtsa safety recall 21v-685. the consumer stated the vehicle was permanently parked. Therefore, unable to have the vehicle repaired free of charge.
- Suspension
We have experienced an axle failure on our 2021 Jayco Travel Trailer. The trailer has never been over GVW. After a month of discussion with Lippert/Jayco they are unwilling to correct the following issue. Lippert's axle sticker (photo attached) states the Static Load Radius as measured is 11.9" &…
We have experienced an axle failure on our 2021 Jayco Travel Trailer. The trailer has never been over GVW. After a month of discussion with Lippert/Jayco they are unwilling to correct the following issue. Lippert's axle sticker (photo attached) states the Static Load Radius as measured is 11.9" & not to exceed this rating by more than 10%. The Baja Edition option as built by Jayco comes with 16" wheels & off road Goodyear tires. My Measurement of the SLR is 14.6" which exceeds the warning on the Lippert axle sticker. This is what I believe contributed to my axle failure. Our safety was put at great risk with this failure.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10237358Standard Repair Procedure (SRP) Regarding how to repair a bulge in fiberglass hung wall.
- 10211966Jayco and entegra coach storage tips. Instructions for storing jayco and entegra coach diesel pushers.
- 10208138Instructions for resetting leveling system zero point
- 10200564Standard Repair Procedure - Overhead Bunk Rail Support Securement.
- 10190373Interior Light of refrigerator was not wired during manufacturing.
- 10190324Jay Command Thermostat installed incorrectly which presents fault codes on Display Panel and/or the Phone App
- 10190222Instructions how to install a deflector - since the shore power cord was installed above water heater exhaust vent.
Every Jayco Travel Trailer Jay Flight model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.