2002 Jeep Laredo
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Jeep › Laredo › 2002
These records cover every 2002 Jeep Laredo. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
80 complaints6 involved a crash2 involved a fire3 injuries
What owners report most
Latest complaints
- Air bags
Has never been subjected to air bag recall. air bag warning light on dash board IS on. I am considering buying this jeep, laredo, 2002, today!
- Exterior lighting
The alert for the turn signal stays on when I turn my headlights on. The tail lights don't work properly, and the reverse lights do not work at all. I have seen this on the same model jeep grand cherokee laredo's on the road at night.
- Engine
TL* the contact owns a 2002 jeep laredo. While driving 20 mph, the engine stalled without warning. The vehicle was pulled over to a shoulder lane where the vehicle was able to restart. The failure was persistent. The vehicle was not diagnosed or repaired. The contact stated that several components…
TL* the contact owns a 2002 jeep laredo. While driving 20 mph, the engine stalled without warning. The vehicle was pulled over to a shoulder lane where the vehicle was able to restart. The failure was persistent. The vehicle was not diagnosed or repaired. The contact stated that several components of the engine had been replaced, but the failure persisted. The manufacturer stated that there were no recalls for the vehicle. The contact did not file a complaint with the manufacturer. The failure mileage was approximately 94,946.
- Air bags
TL* takata recall. The contact owns a 2002 jeep laredo. The contact received notification of nhtsa campaign number: 15v046000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Power train
TL* the contact owns a 2002 jeep laredo. The contact stated that the vehicle independently shifted gears without warning. The contact secured the vehicle in park while exiting, but it began to roll away. The contact was able to re-enter the vehicle and secure the transmission in park, but the…
TL* the contact owns a 2002 jeep laredo. The contact stated that the vehicle independently shifted gears without warning. The contact secured the vehicle in park while exiting, but it began to roll away. The contact was able to re-enter the vehicle and secure the transmission in park, but the vehicle kept rolling. The contact had to utilize the emergency brake and get help from someone to push the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 182,378.
- Air bags
TL* the contact owns a 2002 jeep laredo. While driving at 30 mph, the passenger side air bag erupted. There were no injuries. The impact cracked the windshield and the dashboard was fractured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was unknown.
- Air bags
TL* the contact owns a 2002 jeep laredo. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to perform the recall repair was unavailable. The vehicle was taken to the dealer and they informed there would be a charge to inspect the vehicle even…
TL* the contact owns a 2002 jeep laredo. The contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to perform the recall repair was unavailable. The vehicle was taken to the dealer and they informed there would be a charge to inspect the vehicle even though there was a recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Air bags
Air bag light and signal goes on every thirty seconds. concerned that either the airbag will deploy without impact or may not deploy when required. I brought into dealer nd they indicated a prt clock spring ' needed replacement to make sure air bag was functioning correctly. This IS a safety…
Air bag light and signal goes on every thirty seconds. concerned that either the airbag will deploy without impact or may not deploy when required. I brought into dealer nd they indicated a prt clock spring ' needed replacement to make sure air bag was functioning correctly. This IS a safety issue noticed on some other chrysler products. there IS no recall notice on this model although there IS on other chrysler vans. *tr
- Air bags
I received safety recall notice m35/nhtsa 12v-527. Upon contacting dealer I learned they will require my car for 4 to 6 hours, and they do not offer loaner cars, which will require my renting a car. I am on limited income and cannot rent a car for 6 hours. Do I have any other options, but to do nothing? *tr
- Air bags
TL* the contact owns a 2002 jeep laredo. The contact stated that nhtsa campaign number: 12v527000 (air bags) had exceeded a reasonable time for repair. The contact air bag warning light was illuminated and the dealer advised the contact that the part was not available for the repair. The manufacturer was not made aware of the failure.
- Air bags
My airbag light came on after a series of beeps while driving in my 2002 jeep cherokee laredo. I took it to my mechanic that hooked it up to a machine and it was determined my airbags are not functioning. I received a recall notice shortly after in the mail stating there was an airbag recall on my…
My airbag light came on after a series of beeps while driving in my 2002 jeep cherokee laredo. I took it to my mechanic that hooked it up to a machine and it was determined my airbags are not functioning. I received a recall notice shortly after in the mail stating there was an airbag recall on my jeep. The airbags have a potential to have an inadvertent airbag deployment. I took it to the jeep dealer and they inspected the problem and stated that it was a problem under the recall, stated my airbags are not functioning and unplugged my airbag so that there would be no chance of a inadvertent deployment on me while driving. This was safer than driving without airbag protection, I was insured I would get the airbags taken care of as soon as parts were available. I have called the jeep recall department and have been told twice I was moved to the top of the list and would get a call as soon as parts are available. It IS now 9 months later and I am still driving around without airbags. I cannot sell my vehicle due to it not being in safe condition and do not like driving around with my children in the car without airbag safety. I only drive around town and feel like this IS not being taken care of in a timely manner. *tr
- Exterior lighting
TL* the contact owns a 2002 jeep laredo. The contact was driving approximately 25 mph and noticed that the entire instrument would not operate. The vehicle was taken to an independent mechanic, who stated that there was an electrical circuit shortage. The brake sensor was replaced and after the…
TL* the contact owns a 2002 jeep laredo. The contact was driving approximately 25 mph and noticed that the entire instrument would not operate. The vehicle was taken to an independent mechanic, who stated that there was an electrical circuit shortage. The brake sensor was replaced and after the repair was performed, an unknown warning indicator began to illuminate. The vehicle was not further repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 126,000.
- Seats
Driver seat made slight bumping noise when moving seat back and forth on a daily basis for about a month. I was then involved in a very low impact accident where I was hit in the right front of my vehicle. At impact of collision the drivers seat completely sheared off of the bracket. This should…
Driver seat made slight bumping noise when moving seat back and forth on a daily basis for about a month. I was then involved in a very low impact accident where I was hit in the right front of my vehicle. At impact of collision the drivers seat completely sheared off of the bracket. This should never happen! I could have been seriously injured. Im now fighting with my insurance company to fix this seat. They are stating that it IS not normal for a seat to break like this from a low impact collision. Apparently from everything I have read online it takes very little for these seats to break and they should have been recalled for a major safety issue. *tr
- Engine and engine cooling
TL* the contact owns a 2002 jeep grand cherokee laredo. The contact stated that the check engine warning light illuminated and the would constantly overheat, causing the radiator to fail. The vehicle was taken the to the dealer numerous times for the failure where the engine was replaced…
TL* the contact owns a 2002 jeep grand cherokee laredo. The contact stated that the check engine warning light illuminated and the would constantly overheat, causing the radiator to fail. The vehicle was taken the to the dealer numerous times for the failure where the engine was replaced, transmission seals and fluid were replaced. the radiator was replaced twice yet the repairs did not correct the failure and the engine continued to overheat sporadically. The manufacturer was contacted but offered no assistance to the contact. the failure mileage was 141,530 and the current mileage was 179,705.
- Seats
Driver side front seat of my 2002 jeep grand cherokee laredo started of making a clicking noise when applying brake or gas pedal. then the lower metal of seat bottom snapped and detached caused me to fall into the back seat while driving, almost caused an accident. Lucky im still alive. I have since tried to find a replacement seat but am having no luck and I cant afford a $700+ bill to fix it. *Tr
- Engine and engine cooling
On my way to work on monday morning at around 5:15 am, smoke started to come out from my jeep's hood on the drivers side. I turned around and proceed to head back home. within four to five minutes the smoke turned into flames and the front of the car was on fire (on a local street). I jumped out from car and then called the police. once firemen came they put out the fire. the jeep IS a total loss. *Tr
- Electrical system
2002 jeep grand cherokee with no problems suddenly bursts into flames and burns. *Tr
- Visibility › Power window devices and controls
My 2002 jeep grand cherokee laredo has power windows and I have had to replace all of my window motors and or cables and I am not the only one with the same problem. One of the windows I have replaced twice. This IS ridiculous. Today was the most recent date but this has all happened in the last six months. *Tr
- Seats
My drivers side front seat came off and fell into the back seat. it IS hanging loose. I read on the internet carsurvey that jeep grand cherokee's of all years are having this problem and want to know why there IS no recall. *Tr
- Seats
Tl*the contact owns a 2002 jeep laredo. while attempting to accelerate from a stop, the driver's seat suddenly snapped and fell backwards. the contact examined the seat and noticed that the frame separated. the vehicle has not been diagnosed by the dealer. the failure occurred without warning. the current and failure mileages were 64,250.
- Exterior lighting
Tl*the contact owns a 2002 jeep laredo. while driving various speeds, the contact noticed that the headlights were dim. she pulled over and inspected the headlights and noticed a film on the light covers due to condensation. she called two dealers to see what could be done to remedy the failure.…
Tl*the contact owns a 2002 jeep laredo. while driving various speeds, the contact noticed that the headlights were dim. she pulled over and inspected the headlights and noticed a film on the light covers due to condensation. she called two dealers to see what could be done to remedy the failure. one dealer stated that they were aware of the defect; however, they both stated that the headlight housing needed to be replaced. the contact called the manufacturer and the dealer from where the vehicle was purchased and they both advised her to replace the headlight housing because nothing could be done to remedy the failure. the failure mileage was 78,000 and current mileage was 90,000. Updated 09/17/08. *lj updated 09/25/08. *Jb
- Steering › Column · Steering › Gear box (other than rack and pinion)
Steering column broke, steering box and hose leak---squeaking noise occur when turning steering wheel, wheels feel like they are coming from under the vehicle when making turns, and vehicle steering wheel tightens when turning---vehicle has not been repaired as of this date- chrysler dealer…
Steering column broke, steering box and hose leak---squeaking noise occur when turning steering wheel, wheels feel like they are coming from under the vehicle when making turns, and vehicle steering wheel tightens when turning---vehicle has not been repaired as of this date- chrysler dealer stated that this IS not a recall issue--- this IS a something that has been reported as a problem for several vehicles of the same model--noted by experienced mechanics. *tr
- Air bags · Air bags › Frontal
Traveling on an interstate at 0600 hrs on 03 jan 2008 with a below freezing temperature (around 8 degrees f) and had snow flurried the night before (no more than an inch accumulated). an 18-wheeler driving center lane of a 3-lane was driving at a slow speed (65 mph limit, truck driver ~40 mph). I…
Traveling on an interstate at 0600 hrs on 03 jan 2008 with a below freezing temperature (around 8 degrees f) and had snow flurried the night before (no more than an inch accumulated). an 18-wheeler driving center lane of a 3-lane was driving at a slow speed (65 mph limit, truck driver ~40 mph). I was also in this lane cruising at 65 mph and all though it visibility was only limited due to darkness (no snow, etc.), I did no notice, nor did my passenger, the semi in front of us. depth perception came in realization ~100 feet away from the rear-end of the semi. at that moment I maneuvered into the left lane and attempted to gain control of the fishtailing vehicle. over-correcting caused the vehicle (after fishtailing back and fourth 5 times) to strike the left rear tire of the semi-truck. on impact, the airbags did no deploy. the vehicle was totaled ($10,000+ in repair costs); luckily the passenger and I had our safety belts on which resulted in no serious injuries. nothing has yet been done with the vehicle, it IS sitting in a shop right now waiting for the insurance company to progress the claim. police report stated a 'no fault' on either driver due to temperature/weather conditions. point on contact on vehicle (jeep) was right front which destroyed right side of engine, computer, battery, fuses, right shock collapsed, frame IS bent and right front side sheet metal IS sheared back along with hood detachment. at a speed of 50 mph (after braking & maneuvering), wouldn't you or anyone else expect the airbags, a feature and cost factor of the car, be functional and work properly? *tr
- Visibility › Defroster/defogger/hvac system
Hello and thanks for listening, I purchased a 2002 jeep grand cherokee limited with 47,000 miles about 4 months ago and at around 55,000 miles the passenger heat and defrost quit working while the driver's side continued to operate properly. That was so until I went to a local dealership to…
Hello and thanks for listening, I purchased a 2002 jeep grand cherokee limited with 47,000 miles about 4 months ago and at around 55,000 miles the passenger heat and defrost quit working while the driver's side continued to operate properly. That was so until I went to a local dealership to find that the passenger "blend air door" was showing "too large of travel" by the dealership computer. What this means IS the door that aids in directing the heat to the designated vents on the passenger side IS broken. Estimated cost to replace was given to be $737 and that was if I scheduled repair within one month. Two weeks later the driver's side heat and defrost quit working along with the recirculation vent that inhibits outside air in the ventilation system. I am unable to drive this car at present time due to the inability to defrost the windows. After trying to troubleshoot the problem I find this to be a problem due to poor design in the grand cherokee in the years 1999-2004. It IS also my understanding failure of these parts was so common that many models were repaired with the same factory parts and failed after being replaced by the dealerships. Then in 2007 the chrysler corporation acknowledged only to the dealerships that these parts were being replaced with newer designs due to the original designs were insufficient for this type ventilation system. In other words the engineering of the system was sure to be a problem for owners. Please investigate this problem and make chrysler/jeep recall these systems and repair with the upgraded parts before someone kills innocent people due to accidents related to foggy windshields. Some people cannot just park their car due to this factory defect.....thanks....glenn *tr
- Visibility › Power window devices and controls
Rear window on 2002 jeep cherokee dropped. broken window regulator. a search of the internet disclosed that this IS a very common problem/defect with jeep cherokees. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10221686KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
- 10220995Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10191460Valve Body. These may cause over drive cycling.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Every Jeep Laredo model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.