2024 Kenworth T380
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Kenworth › T380 › 2024
These records cover every 2024 Kenworth T380. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
12 recalls name the 2024 Kenworth T380. Newest first.
PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T370, T270, 2022-2027 Kenworth T280, Peterbilt 548, 2023-2027 Kenworth T480, T380, Peterbilt 536, 537, and 2025 Peterbilt 567 vehicles. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.
Remedy
Dealers will replace the fuel hoses, free of charge. Owner notification letters will be mailed beginning December 20, 2026. Owners may contact Peterbilt's customer service at 1-940-591-4220 or Kenworth's customer service at 1-425-828-5888. PACCAR's number for this recall is 26PACJ.
PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth T180, Peterbilt 535, 567, 2025-2026 Kenworth T280, 2023-2026 Kenworth T380, 2024-2026 Kenworth T480, 2024-2026 Peterbilt 536, 537, and 548 trucks. The exterior lighting switch may fail, resulting in the hazard lights and the instrument display back-light brightness adjustment not functioning.…
Risk and remedy
Risk
Inoperative hazard lights cannot alert other drivers as intended. In addition, the inability to adjust the brightness on the instrument panel display can make it difficult to see critical safety information or distract the driver. Both scenarios can increase the risk of a crash.
Remedy
Dealers will update the vehicle cab controller unit (VECU) software, free of charge. Owners are advised that a non-responsive switch can be temporarily reset by a key cycle. Owner notification letters were mailed March 26, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 25KWB and 25PBB.
PACCAR Incorporated (PACCAR) is recalling certain 2023-2024 Peterbilt 535, 536, 537, 548, 2023-2024 Kenworth T280, T380, T480, and 2024 Kenworth T180 trucks. The throttle pedal assembly may contain an oversized magnet carrier, slowing the responsiveness or causing the pedal to stick.
Risk and remedy
Risk
A pedal that sticks increases the risk of a crash.
Remedy
Dealers will inspect and replace the throttle pedal as necessary, free of charge. Owner letters were mailed April 11, 2025. Owners may contact Peterbilt's customer service at 1-940-591-4220 and Kenworth's customer service at 1-425-828-5888. PACCAR's numbers for this recall are 25PBA and 25KWA.
PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Risk and remedy
Risk
Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy
Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 537, 2024-2025 Kenworth T380, T480, Peterbilt 548, and 2025 Peterbilt 536 trucks, equipped with certain Meritor 10-16K and 18-23K front steer drive axles. The front steer drive axles may have insufficient wheel bearing lubricant.
Risk and remedy
Risk
Insufficient lubrication may cause the wheel hub to overheat, increasing the risk of a fire, or result in a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the wheel end with new parts and lubricate the bearings as necessary, free of charge. Owner letters were mailed July 21, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 or Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWJ and 24PBJ.
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
Risk and remedy
Risk
A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.
PACCAR Incorporated (PACCAR) is recalling certain 2024-2025 Kenworth T280, T380, T480, T680, T880, L770, W990, and 2024-2025 Peterbilt 389, 520, 535, 536, 537, 548, 567, 579, 589 trucks. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
Risk and remedy
Risk
A loss of steering control increases the risk of a crash.
Remedy
Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBC and 24KWC.
PACCAR Incorporated (PACCAR) is recalling certain 2022-2024 Peterbilt 535, 536, 537, 548, and Kenworth T180, T280, T380, T480 trucks. The glass lock ring on the cab mirror assembly may not be fully seated, allowing the mirror glass to detach.
Risk and remedy
Risk
A detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy
Dealers will inspect the mirror glass lock ring and repair it as necessary, free of charge. Owner letters were mailed February 23, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and/or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWA and 24PBA.
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Kenworth T280, T380, 2020-2024 Peterbilt 548, 536, 2024 Peterbilt 537, and 2020-2024 Kenworth T480 trucks. The timing of the trailer brake release may be delayed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Risk and remedy
Risk
A delay in the trailer brake release can create instability to the trailer and increase the risk of a crash.
Remedy
Dealers will replace the fittings and hoses in the affected valves, free of charge. Owner letters were mailed January 15, 2024. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 23KWJ and 23PBJ.
PACCAR Incorporated (PACCAR) is recalling certain 2023-2024 Kenworth T280, T380, T480, Peterbilt 536, 537, and 548 trucks. The remote Stage 2 fuel filter hoses may have been damaged during production, allowing the hoses to leak or disconnect.
Risk and remedy
Risk
A disconnected hose will result in an engine stall, increasing the risk of a crash. Also, a fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will replace both hoses, free of charge. Owner notification letters are expected to be mailed November 4, 2023. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 23KWF and 23PBF.
PACCAR Incorportated (PACCAR) is recalling certain 2023-2024 Peterbilt 536, 537, 548, 2023-2024 Kenworth T280, T480, and 2024 Kenworth T380 vehicles. The adhesive thread-lock may not have been applied to the four flange mounted yoke bolt threads, allowing the driveline fasteners to loosen.
Risk and remedy
Risk
Loose fasteners may allow the driveline to separate from the truck, increasing the risk of a crash.
Remedy
Dealers will apply adhesive thread-lock and replace the fasteners, free of charge. Owner notification letters are expected to be mailed September 19, 2023. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 23KWE and 23PBE.
PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Kenworth T280, T380, T480, Peterbilt 536, 537, and 548 vehicles. When the brake pedal is fully applied and then released rapidly, the pedal plunger that connects the brake pedal to the brake valve may become disconnected, causing the service brakes to fail.
Risk and remedy
Risk
Service brake failure can increase the risk of a crash.
Remedy
Dealers will add a pedal restraint bracket, free of charge. Owner notification letters were mailed April 7, 2023. Owners may contact Kenworth's customer service at 1-425-828-588 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 23KWB and 23PBB.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010930Retrofit This retrofit provides new MY24 emissions labels and replaces pre-production parts and software with production level parts and software on certain Model Year 2024 chassis. Reference the Retrofit Parts Matrix in the Links section below to determine which chassis are eligible and parts required to complete the Retrofit. The emissions exemption for all PACCAR MX powered chassis involved in this retrofit expires on 10/31/2024. After that date, all PACCAR MX powered chassis that have not received this Retrofit will be out of emissions compliance and illegal to operate. Certain Cummins powered chassis listed on the Retrofit Parts Matrix may also require completion of Cummins Retrofit C7014, accessed through Cummins QuickServe. Cummins powered chassis may also be subject to emissions exemption expiration. Refer to engine emissions label to determine if an exemption expiration date applies. Chassis equipped with PACCAR MX engines will receive redesigned fuel injectors to optimize engine performance.
- 11000766New tools are required to support PACCAR TX-8 / ZF transmissions. Part numbers E0l-1012 (Adapter, Jack TX-8), E0l-1014 (Front Seal Installer), and E0l-1015 (Rear Seal Installer) are currently available to order
- 10254170Certain Kenworth T180/T280/T380/T480 trucks may have mis-pinned wires for the Bluetooth system which may cause the Bluetooth to not function properly when the driver tries to make/receive a call.
- 10254169Certain Peterbilt 535, 536, 537, 548 chassis may have mis-pinned wires for the Bluetooth system, which may cause Bluetooth to not function properly when the driver tries to make/receive a call.
- 10252589Safety Recall INTERIM NOTIFICATION Parts are not currently available for this safety recall. This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the transmission may result in the vehicle becoming disabled after it comes to a stop thereby increasing the risk of crash or injury. A transmission fault will appear on the dash display if communication is lost.
- 10251343The battery box located directly under the driver's side doorsteps of the cab is equipped with a 50A fuse and fuse holder that is connected directly to the battery for constant power. This fuse powers a 70A relay that is used for the safety systems of the truck and is located on the right rear side of the battery box. Due to the fitment of the battery box lid from the chassis manufacturers, moisture and debris are able to fall through the space between the battery box lid and side of the battery box body. This may lead to corrosion of the fuse and holder, which may result in failure of the fuse, loss of current flow, and ultimately the inability to operate the truck. This quality issue affects Kenworth T380 and Peterbilt 537 chassis on Jarco propane bobtail units produced from January 2023 until January 2024.
- 10251173SAFETY RECALL Certain T180/T280/T380/T480 chassis may have cab mirror glass lock rings not fully seated. This could result in loss of mirror glass, reducing rear visibility and increasing the risk of an accident or injury. Missing mirrors cause non-compliance with FMVSS 111 / CMVSS 111. Mirror glass lock rings must be inspected and, if necessary, reseated.
- 10251170Safety Recall Inspection procedures are available. Steering gear serial numbers must be inspected to determine suspect gears. Certain steering gears may have been assembled incorrectly, causing the gear to fracture. This can cause a loss of steering control, increasing the risk of a crash.
- 10248329Safety Recall 23KWJ: T280/T380/T480 Delayed Trailer Brake Release T280/T380/T480 Delayed Trailer Brake Release. Safety Recall Certain T280/T380/T480 chassis built with 2.1m Medium Duty End of Frame Trailer Connections and Tractor Protection Valves may not meet the standard trailer brake release timing requirements by 0.5 seconds. A delay in the trailer brake release may create momentary instability to the trailer and increase the risk of a crash.
- 10244484Safety Recall Interim Notification Certain T280/T380/T480 chassis built with 2.1m Medium Duty End of Frame Trailer Connections may not meet the standard trailer brake release timing requirements by 0.5 seconds. A delay in the trailer brake release can create instability to the trailer and increase the risk of a crash. Parts and repair procedures are not yet available. This bulletin will be updated when a repair path is determined.
- 10241497Safety Recall: Parts and repair procedures are now available. Kenworth has determined that a safety defect exists in certain Model Year 2023-2024 T280, T380, and T480 chassis with TX-8 transmissions and flange mounted yokes. A locking feature may not be installed on fastener threads. This may allow the driveline fasteners to become loose, increasing the risk of a crash or injury.
- 10237150Parts and repair procedures are now available. Kenworth has determined that a safety defect exists in certain Model Year 2021-2024 T280, T380, and T480 chassis with air brakes. The brake pedal plunger which connects the brake pedal to the brake valve may dislodge after the pedal is fully depressed, and rapidly released (side slip foot brake release). If the plunger in the brake pedal assembly dislodges, the driver may be unable to apply the service brakes, which may increase the risk of a crash.
Every Kenworth T380 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.