2018 Keystone Hideout
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Keystone › Hideout › 2018
These records cover every 2018 Keystone Hideout. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2018 Keystone Hideout. Newest first.
Keystone RV Company (Keystone) is recalling certain 2018 Keystone Passport, Summerland and Hideout, Dutchmen Aspen Trail and Coleman, and Crossroads Zinger recreational trailers. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw.
Risk and remedy
Risk
The loose or missing propane gas port screw can allow propane gas to leak when the refrigerator is used in 'gas' mode, increasing the risk of a fire.
Remedy
Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. The recall began on April 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-315.
Keystone RV Company (Keystone) is recalling certain 2018 Hideout recreational trailers, model 310. The Federal Placard on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5,080 lbs and the tire size as ST225/75R15D with 65 PSI, when the correct GAWR is 5,200 lbs and the correct tire size is ST225/75R15E with 80 PSI. As such, these…
Risk and remedy
Risk
The incorrect label information may cause the operator to underinflate the tires, possibly resulting in their failure and an increased risk of a crash.
Remedy
Keystone has notified owners and provided a corrected Federal Placard, free of charge. The recall began on December 27, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-310.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Structure · Structure › Body
While towing our trailer multiple welds broke and the 5th wheel eventually hit the truck bed side.
- Equipment › Recreational vehicle/trailer › Lpg systems · Unknown or other
The propane gas auto change over valve on my Keystone Hideout camper is not working properly. Keystone says that my camper is not covered under recall 21V427. The date code on the gas valve is N 17 49. There is a Jayco recall for the same thing, recall 21V425. The 425 recall says that the N 17…
The propane gas auto change over valve on my Keystone Hideout camper is not working properly. Keystone says that my camper is not covered under recall 21V427. The date code on the gas valve is N 17 49. There is a Jayco recall for the same thing, recall 21V425. The 425 recall says that the N 17 XX regulator is part of the recall. Why is my regulator not recalled ? I am the second owner, but I verified with the original owner that the gas valve has never been replaced. Does Keystone need to expand their recall date range?
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10161229This is the dealer letter for advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
- 10161228This is the owner notification letter advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
- 10161187This is the repair instructions for advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
- 10129139This is the repair instructions for advisory 17-309. It has been determined some 2018 Hideout models were built with improper furnace ventilation. The steps leading to the upper deck must be modified to allow the addition of a furnace return grill. This communication is informing dealership service departments of advisory 17-309 for the Hideout furnace ventilation. This communication is the final Customer Notification for advisory 17-309 for the Hideout furnace ventilation.
Every Keystone Hideout model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.