2018 Keystone Springdale
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Keystone › Springdale › 2018
These records cover every 2018 Keystone Springdale. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2018 Keystone Springdale. Newest first.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain 2016-2018 Springdale and Summerland recreational trailers. The wiring for the electric stabilizer jacks were incorrectly connected to the unprotected side of the breaker.
Risk and remedy
Risk
An electrical short in the wiring for the electric stabilizer jack can increase the risk of a fire.
Remedy
Keystone will notify owners, and dealers will inspect the installation of the electrical stabilizer jack wiring, correcting it as necessary, free of charge. The recall began on September 22, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-299.
Keystone RV Company (Keystone) is recalling certain 2012-2018 Springdale recreational vehicles, model 303BH. The Federal Identification Tag on these vehicles overstate the Gross Axle Weight Rating capacity (GAWR) by 800lbs for each axle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk and remedy
Risk
The incorrect GAWR makes the Cargo Carrying Capacity (CCC) label incorrect and may result in the vehicle being overloaded, affecting the vehicle control and increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will provide a new Federal Placard with the correct GAWR and a new CCC label, free of charge. The recall began on June 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-289.
Owner complaints
1 complaints
Latest complaints
- Unknown or other
My camper trailer was parked at a campground over a weekend. We used the hot water heater for washing dishes and our hands, no showers. The propane hot water heater exhaust melted the plastic lanyard for the cap on the fresh water fill port directly above it. If I had not thought of it, the water…
My camper trailer was parked at a campground over a weekend. We used the hot water heater for washing dishes and our hands, no showers. The propane hot water heater exhaust melted the plastic lanyard for the cap on the fresh water fill port directly above it. If I had not thought of it, the water hose that supplies the water to the camper would have been directly over the exhaust and possibly melted causing a complete failure of a pressurized water hose. The fresh water ports are directly above the hot water heater and the exhaust will quite easily melt any of the plastic.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10169048Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.
- 10169047This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.
- 10125307This is the repair instructions for advisory 17-298. It has been determined some 2018 Springdale 38BH models were built with support that may be inadequate for the rear upper bunks, additional support must be added. This communication is informing dealership service departments of advisory 17-298 for the Springdale bunk support. This communication is the final Customer Notification for advisory 17-298 for the Springdale bunk support.
Every Keystone Springdale model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.