2021 KIA K5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2021 KIA K5. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2021 KIA K5. Newest first.
Kia America, Inc. (Kia) is recalling certain 2021-2024 K5 vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.
Risk and remedy
Risk
A melted fuel tank can leak, increasing the risk of a fire.
Remedy
Dealers will replace the check valve. The fuel tank will be inspected for damage and replaced as necessary. All repairs will be performed free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC356. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 1, 2025.
Kia America, Inc. (Kia) is recalling certain 2021-2023 K5 vehicles. The side curtain air bags may have been installed incorrectly, causing them not to deploy properly in the event of a crash.
Risk and remedy
Risk
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect and reinstall the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed April 7, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC263.
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Risk and remedy
Risk
Loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Risk and remedy
Risk
A fuel leak increases the risk of a fire.
Remedy
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.
Kia Motors America (Kia) is recalling certain 2021-2022 K5 vehicles equipped with 2.5L T-GDI engines. The Rack-Mounted Motor Driven Power Steering (R-MDPS) system lacks the ability to diagnose communication faults. If a communication fault occurs while driving around a curve with Lane Following Assist (LFA) engaged, the steering assist level may not…
Risk and remedy
Risk
A sudden increase in steering effort can increase the risk of a crash.
Remedy
Dealers will update the R-MDPS software, free of charge. Owner notification letters are were mailed June 24, 2021. Owner may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC213.
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208…
Risk and remedy
Risk
In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
Remedy
Kia will notify owners, and dealers will replace the OCS/ODS unit, free of charge. The recall began March 18, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC207.
Owner complaints
169 complaints8 involved a crash2 involved a fire7 injuries1 deaths
What owners report most
Latest complaints
- Power train
From the get-go seemed to have trouble with transmission once in a while Little jerk when shifting gears, reported this, they could find nothing. It has become a lot worse. It has caused the car to shut down into limp mode with engine light on. So I had a problem from the beginning with my new car.…
From the get-go seemed to have trouble with transmission once in a while Little jerk when shifting gears, reported this, they could find nothing. It has become a lot worse. It has caused the car to shut down into limp mode with engine light on. So I had a problem from the beginning with my new car. But when they check it, they can’t find a problem. So I’m just checking to see if anybody else with this car make, model, year have reported anything the same.
- Engine · Fuel/propulsion system · Service brakes
I am filing a safety complaint regarding my Kia K5 because I am concerned about a potentially dangerous mechanical defect. I purchased this vehicle used from CarMax approximately two years ago. Within the first 30 days of ownership, the steering wheel began shaking. CarMax repaired the problem at…
I am filing a safety complaint regarding my Kia K5 because I am concerned about a potentially dangerous mechanical defect. I purchased this vehicle used from CarMax approximately two years ago. Within the first 30 days of ownership, the steering wheel began shaking. CarMax repaired the problem at no cost after ordering a replacement part. Approximately two weeks ago, the steering wheel began shaking again. The problem has now progressed to the vehicle shaking, feeling as though it is skidding or slipping, and failing to accelerate properly. The check-engine light is illuminated. I contacted Kia regarding recall SC250 and was told that my vehicle does not qualify. I am concerned because my vehicle is now experiencing symptoms that I believe warrant investigation into whether they could be related to the defect addressed by this recall. I am requesting that NHTSA investigate whether my vehicle may have an unresolved or related safety defect, and whether other vehicles excluded from the recall could be experiencing similar problems. I am concerned about the risk of losing acceleration while driving, potentially putting me and other motorists in danger. I can provide my VIN, vehicle mileage, repair history from CarMax, and any diagnostic information available.
- Electrical system · Power train
65k miles. Started driving, 20 minutes into driving i was stopped at a round about then I went to accelerate and nothing happened my engine revd really loud and after about 10 seconds my car jolted forward and I was able to accelerate, this would happen every time I stopped and anytime a wanted to accelerate to another gear
- Fuel/propulsion system · Structure › Body
2021 Kia K5 99K1ZRECALL Gas tank expanded and deformed the body, noticeable under back seat. Risk of gas leak or fire Kia of Mckinney service center has vehicle unrepairable SC356 KIA has case # 26282908 No symptoms, driver complained stopping was jerky CAN'T FIX CAR AND WON'T REPLACE IT.
- Engine · Fuel/propulsion system
Vehicle experienced a severe engine misfire (P0302), rough running, and loss of power while driving. Dealership confirmed the Purge Control / PCV valve failed (replaced under Recall SC356 / 25V-794), but charged out-of-pocket for the Cylinder 2 ignition coil that failed as a direct result of the…
Vehicle experienced a severe engine misfire (P0302), rough running, and loss of power while driving. Dealership confirmed the Purge Control / PCV valve failed (replaced under Recall SC356 / 25V-794), but charged out-of-pocket for the Cylinder 2 ignition coil that failed as a direct result of the PCV valve failure. The Dealership replaced the Purge Control/PCV valve at this time - the recall was not resolved until this time - I wasn't even aware of this recall until this incident. This ocurred on XXX and as a result I was stranded 1500 miles from home in [XXX] (I live in [XXX] and was driving the vehicle to my son at the University of XXX in [XXX]. The car was running fine until I stopped briefly in [XXX] and when I started the car, the engine light came on and the car's engine started sputtering and losing power as I was driving. Due to the fact that I was not in the vicinity of any Kia Dealerships or any open mechanics as it was Labor Day, I somehow managed to drive the car all the way to [XXX] as this was the closest dealership (over 120 miles away from where I was when the engine light came on). Once I arrived in [XXX], I checked into a hotel. I then attempted to drive to the nearest Kia Dealership the following morning at approximately 6:45 am and the engine light started flashing. I knew that this meant I was not able to safely drive the car even the additional 5 miles to the dealership so I pulled over and called Kia Roadside assistance and the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
The panoramic glass of the sunroof exploded out while driving on the freeway. A large piece of the glass exploded outwards and could not be retrieved. It was not damaged by external impact as other cars were not close enough to kick back rocks, debris, etc. The sunroof glass had no damage prior to…
The panoramic glass of the sunroof exploded out while driving on the freeway. A large piece of the glass exploded outwards and could not be retrieved. It was not damaged by external impact as other cars were not close enough to kick back rocks, debris, etc. The sunroof glass had no damage prior to shattering. Hazard lights were turned on to drive to the nearest exit, and subsequent accident happened when a speeding vehicle crashed into my vehicle. This happened on the freeway driving 75 mph causing a road hazard, the glass that shattered out could have hit vehicles behind my vehicle, causing damage or a crash. The vehicle has not been inspected by the dealership or insurance company as of yet. There were no warning signs or symptoms of failure.
- Engine and engine cooling
The contact owned a 2021 Kia K5. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The message "Not Emissions Ready" was displayed. The vehicle was towed. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
- Fuel/propulsion system
I am reporting a violation of the National Traffic and Motor Vehicle Safety Act by Ball Kia (National City, CA). The dealer tried to deny service for recall 25V794000 (SC356) for a melted, leaking fuel tank, fabricated a false diagnostic narrative of road impact to exploit me, and tried to charge…
I am reporting a violation of the National Traffic and Motor Vehicle Safety Act by Ball Kia (National City, CA). The dealer tried to deny service for recall 25V794000 (SC356) for a melted, leaking fuel tank, fabricated a false diagnostic narrative of road impact to exploit me, and tried to charge $3,000 out-of-pocket for a federally mandated free repair.My vehicle has a severe fuel leak from a compromised fuel tank. Ball Kia service refused the recall, claiming "external aesthetic factors" or "road debris impact" caused it, and pressured me to tow it away.Using my military infantry experience in mechanical damage assessment, I inspected the vehicle in the service bay. I verified there is absolutely no puncture, tear, scrape, or kinetic impact on the fuel tank assembly. The dealer pointed to a split in the fuel tank protector panel, but a professional assessment shows this is false. The plastic protector panel failed due to extreme thermal exposure; the expanding tank pressed it against the hot exhaust, causing it to melt and tear under heat/pressure, not a kinetic strike.The tank itself is structurally melted and deformed with zero signs of road impact. This physical evidence matches the exact defect mechanism in the NHTSA recall: a deteriorated check valve allows intake pressure into the fuel tank, causing it to expand, hit hot exhaust components, melt, and leak.Only after I read the exact NHTSA safety risk and remedy text verbatim did the service manager back down and open a manufacturer Tech Line.Because I had to fight a fraudulent diagnosis to get this safety mandate acknowledged, I fear internal dealership retaliation, being blacklisted, or receiving a subpar, dangerous repair. Leaving a high-risk fire defect unaddressed is a public safety hazard. Please audit Ball Kia's handling of campaign 25V794000 to ensure they are not endangering or defrauding other affected Kia K5 owners.
- Fuel system, gasoline
The contact owns a 2021 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The vehicle was taken to a dealer for the recall repair. The contact was struggling to receive updates on the status of the vehicle. The contact spoke with a service clerk…
The contact owns a 2021 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The vehicle was taken to a dealer for the recall repair. The contact was struggling to receive updates on the status of the vehicle. The contact spoke with a service clerk and was informed that the repair was going well and that only one recall test remained. However, a supervisor later called and stated that the recall repair could not be completed. The vehicle could not be repaired. The vehicle was no longer functional due to a high risk of catching fire from fuel tank swelling caused by the recall defect. The contact stated that prior to the dealer visit, the vehicle had no issues but became inoperable. The vehicle was not repaired, and the dealer stated that the vehicle could not be repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 111,000.
- Electrical system
Wiring harness has melted at the HVAC connection point.
- Fuel/propulsion system · Power train
Recall NNK post-repair failure. Dealership: Kia of Valdosta (RO# XXX). After ECU update NNK-02-0118, my K5 suffered a severe loss of acceleration and torque. The car cannot safely merge on highways. The dealer’s own live scan data sheet proves that at 4,997 RPM under full load, the Turbo…
Recall NNK post-repair failure. Dealership: Kia of Valdosta (RO# XXX). After ECU update NNK-02-0118, my K5 suffered a severe loss of acceleration and torque. The car cannot safely merge on highways. The dealer’s own live scan data sheet proves that at 4,997 RPM under full load, the Turbo Recirculation (Dump) Valve reads "OFF". The factory tool key explicitly states (OFF = Open). The service manager is misreading the tool, claiming "OFF" means closed, and refuses to fix it. The boost gauge only rises under heavy floor acceleration, proving an uncalibrated boost leak. I have uploaded a photo of the technician's data sheet directly to the attachments and will also drop link to videos of my car in normal and sport mode. I have also opened Kia Corporate Case #XXX. I demand a corporate Regional Technical Manager review this data and authorize a Turbocharger Recirculation Valve (RCV) and Wastegate Adaptation Relearn at an alternate dealer...... 1. [XXX] 2. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Fuel system, gasoline · Tires › Pressure monitoring and regulating systems
The contact owns a 2021 Kia K5. The contact stated that while driving approximately 55 MPH, the fuel gauge suddenly went from one-half tank to empty. The fuel level displayed 120 miles to empty. The contact attempted to refuel the vehicle but was unable to add fuel to the tank. The contact also…
The contact owns a 2021 Kia K5. The contact stated that while driving approximately 55 MPH, the fuel gauge suddenly went from one-half tank to empty. The fuel level displayed 120 miles to empty. The contact attempted to refuel the vehicle but was unable to add fuel to the tank. The contact also stated that the oil warning light and the TPMS warning light was illuminated. The contact associated the failure with NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 119,185.
- Engine · Fuel system, gasoline · Seats
The contact owns a 2021 Kia K5. The contact stated that there were failures with the spark plugs. While driving at an undisclosed speed, the vehicle shuddered, and the engine sputtered. The contact stated that fuel spewed out of the filler neck while refueling the vehicle, and the fuel gauge…
The contact owns a 2021 Kia K5. The contact stated that there were failures with the spark plugs. While driving at an undisclosed speed, the vehicle shuddered, and the engine sputtered. The contact stated that fuel spewed out of the filler neck while refueling the vehicle, and the fuel gauge incorrectly indicated that the fuel tank was empty after refueling. Additionally, there was an abnormal egg and sulfur odor coming from the vehicle with the check engine warning light intermittently illuminated. The contact stated that the vehicle was taken to a local dealer and inspected under NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). During the inspection, the seats were damaged. The vehicle was not repaired. The manufacturer was notified of the failure and was negotiating a buyback. The failure mileage was approximately 120,000.
- Fuel system, gasoline
The contact owns a 2021 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 70 MPH, upon further inspection the fuel level was…
The contact owns a 2021 Kia K5. The contact received notification of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 70 MPH, upon further inspection the fuel level was lowering unexpectedly. The check engine warning light was illuminated. The vehicle was taken to a local Auto Zone and was scanned with an OBD2 scanner and diagnosed with a recall-related failure. The vehicle was taken to a local dealer, where it was diagnosed with an expanded fuel tank; however, the vehicle was not repaired because the dealer was short-staffed. The dealer associated the failure with NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The manufacturer was made aware of the failure; a case was filed; however, no assistance was provided. The failure mileage was approximately 90,000.
- Fuel system, gasoline › Storage › Tank assembly
The contact owns a 2021 Kia K5. The contact stated that while driving approximately 55-60 MPH, the fuel tank expanded. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was determined that the fuel tank had expanded, and that the vehicle was unrepairable.…
The contact owns a 2021 Kia K5. The contact stated that while driving approximately 55-60 MPH, the fuel tank expanded. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was determined that the fuel tank had expanded, and that the vehicle was unrepairable. The vehicle was not repaired. The dealer offered a buyback. The manufacturer was not contacted. The failure mileage was approximately 115,000.
- Electrical system · Visibility/wiper
I am submitting this complaint regarding a leaking evaporator core in my 2021 Kia K5. The evaporator core failed at approximately 59,600 miles, causing the air conditioning system to stop cooling properly. The vehicle was diagnosed by a repair facility, which determined that the evaporator core…
I am submitting this complaint regarding a leaking evaporator core in my 2021 Kia K5. The evaporator core failed at approximately 59,600 miles, causing the air conditioning system to stop cooling properly. The vehicle was diagnosed by a repair facility, which determined that the evaporator core was leaking refrigerant and required replacement. An evaporator core is a major HVAC component that should not fail at such low mileage under normal operating conditions. This failure affects the vehicle’s ability to properly dehumidify and defrost the windshield, which can reduce visibility and create a potential safety hazard during rain, high humidity, or cold weather conditions. I have maintained the vehicle as recommended and believe this component failed prematurely. Due to the extensive labor required to replace the evaporator core, the repair cost is significant. I am requesting that NHTSA review this issue to determine whether there is a pattern of premature evaporator core failures in 2021 Kia K5 vehicles and whether an investigation is warranted. Vehicle Information: * Year: 2021 * Make: Kia * Model: K5 * Mileage at Failure: 59,600 miles * Failure: Leaking evaporator core causing refrigerant loss and loss of air conditioning performance
- Fuel/propulsion system
My car is losing power upon acceleration causing a loss of power upon take off upon taking off and when gears are shifting. Told by dealer it is a problem with fuel injection. Replaced several coil packs and spark plugs on my own. Dealer repair shop had my car for 4 days for the fuel talk and valve…
My car is losing power upon acceleration causing a loss of power upon take off upon taking off and when gears are shifting. Told by dealer it is a problem with fuel injection. Replaced several coil packs and spark plugs on my own. Dealer repair shop had my car for 4 days for the fuel talk and valve issues and did not repair anything. Losing power when I drive in traffic and on highway is a huge safety issue causing loss of power when at highway speeds. I plugged in a code reader bought by myself which is telling me it’s coil packs. We have replaced several with no luck. There is a smell of fuel and with all the other fuel system recalls and after reading other complaints on this site that sounds similar, I fear this is a safety issue with the vehicle. They checked my fuel tank and valve but didn’t replace either. I believe this is related to all the other fuel system recalls and should be repaired free of charge by dealer as a dysfunctional fuel problem as nothing we’ve done to repair with the code reader has fixed this issue. I fear a loss of power of fire caused by the mounting fuel system issues of these issues have caused the issue I’m having. Please look into this as several other complaints I’ve read online by owners are having same issue. My car only has 68,000 miles. I’m in fear of serious injury as a cause of these issues. Also concerned dealer had my car 4 days and DID. NOT repair or replace fuel tank or fuel valve, why did they have my car this long and DID NOT REPAIR the recall that the vehicle was there and the appointment was scheduled for such? I really have a fear there is an accident in my vehicle travels caused by mounting fuel issue recalls and problems. Please please look into this and help with these mounting fuel system issues before serious injury or death!
- Fuel/propulsion system · Lane departure › Blind spot detection
I Heard a loud noise in the backseat twice and noticed the back seat raise up also the check engine light came on but also the fuel was going down and up (the gauge), is currently at the kia dealership and has been reported fail recall
- Service brakes
After coming to a stop brake pedal slowly sinks to floor. First noticed around 40,000 miles, inspected by team kia el cajon at 41,500 miles. Not dash lights associated. Brakes losing pressure is a major safety issue. Kia dealership had car over 30 days replaced brake master cylinder, booster and abs unit. Returned vehicle with same issue claimed normal operation.
- Fuel/propulsion system
I took my 2021 KIA K5 to the dealership in March of 2025 for an oil change. While I was there, a diagnostic test was conducted to determine if my vehicle was affected by a damaged check valve. Therefore, the car could have caught on fire while it was being driven. I was given a rental car while my…
I took my 2021 KIA K5 to the dealership in March of 2025 for an oil change. While I was there, a diagnostic test was conducted to determine if my vehicle was affected by a damaged check valve. Therefore, the car could have caught on fire while it was being driven. I was given a rental car while my vehicle was supposed to be fixed. KIA deemed my 2021 K5 to be a hazard to the road. In June of 2025, KIA offered to pay my loan balance off and give me less than $250 for the "down payment." Please note when I purchased the KIA K5 in 2021, I traded my 2018 KIA Optima. Now, in June of 2026, KIA in offering me $13,200 for my KIA K5. I have until June 29, 2026, to accept the offer. The balance on my loan will come out of that so, I will receive approximately $7000 for a car I will pay a total of $44,000 for. I never once stopped making my monthly payment and my car has been deemed a hazard for the road since March of 2025. For years, I drove a vehicle that could have potentially caused a death or injury.
- Unknown or other
Premature Leaking Evaporator Core – 2021 Kia K5 I am submitting this complaint regarding a leaking evaporator core in my 2021 Kia K5. The evaporator core failed at approximately 59,600 miles, causing the air conditioning system to stop cooling properly. The vehicle was diagnosed by a repair…
Premature Leaking Evaporator Core – 2021 Kia K5 I am submitting this complaint regarding a leaking evaporator core in my 2021 Kia K5. The evaporator core failed at approximately 59,600 miles, causing the air conditioning system to stop cooling properly. The vehicle was diagnosed by a repair facility, which determined that the evaporator core was leaking refrigerant and required replacement. An evaporator core is a major HVAC component that should not fail at such low mileage under normal operating conditions. This failure affects the vehicle’s ability to properly dehumidify and defrost the windshield, which can reduce visibility and create a potential safety hazard during rain, high humidity, or cold weather conditions. I have maintained the vehicle as recommended and believe this component failed prematurely. Due to the extensive labor required to replace the evaporator core, the repair cost is significant. I am requesting that NHTSA review this issue to determine whether there is a pattern of premature evaporator core failures in 2021 Kia K5 vehicles and whether an investigation is warranted. Vehicle Information: * Year: 2021 * Make: Kia * Model: K5 * Mileage at Failure: 59,600 miles * Failure: Leaking evaporator core causing refrigerant loss and loss of air conditioning performance Thank you for your consideration.
- Engine · Exterior lighting › Turn signal · Power train
The contact owns a 2021 Kia K5. The contact stated that the driver-side turn signal became inoperable. The vehicle was shifting hard and/or not shifting at all. While driving at unknown speeds, the vehicle shut down. The turn signal and brake lights were illuminated. The contact stated there was a…
The contact owns a 2021 Kia K5. The contact stated that the driver-side turn signal became inoperable. The vehicle was shifting hard and/or not shifting at all. While driving at unknown speeds, the vehicle shut down. The turn signal and brake lights were illuminated. The contact stated there was a recall for NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The vehicle was taken to the local dealer for diagnosis of the signal light. The vehicle was repaired, but the failure recurred. The BBB was contacted who filed a claim. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 56,000.
- Electrical system · Unknown or other
Unknown
- Electrical system
I am writing to formally complain about the ongoing issues with my vehicle, specifically the repeated failure of the air conditioning system and the excessive number of recalls that have caused major inconvenience and lost work time. The air conditioning unit in my vehicle has failed three separate…
I am writing to formally complain about the ongoing issues with my vehicle, specifically the repeated failure of the air conditioning system and the excessive number of recalls that have caused major inconvenience and lost work time. The air conditioning unit in my vehicle has failed three separate times. Each time, I was told the fan motor needed to be replaced, and the motor has now been replaced three times. After each repair, the system works temporarily before failing again. I have now been informed that the issue may actually be electrical in nature, which raises concerns that the original problem was never properly diagnosed or repaired. In addition to the air conditioning problems, my vehicle has been subject to multiple recalls requiring repeated trips for repairs. These ongoing issues have forced me to miss work several times, causing financial hardship, stress, and a loss of confidence in the reliability and safety of my vehicle. At this point, I am requesting the following: A full inspection and proper diagnosis of the electrical system related to the air conditioning failure. A permanent repair solution rather than temporary fixes. Reimbursement or compensation for repeated repair visits, missed work time, and inconvenience caused by these recurring issues. A review of my vehicle’s repair history to determine whether additional corrective action is appropriate. I have made every effort to address these issues through the proper service channels, but the recurring failures continue. I expect this matter to be taken seriously and resolved promptly. Please contact me as soon as possible regarding the next steps to resolve this issue. Sincerely,
- Unknown or other
My sunroof glass spontaneously shattered causing glass to be everywhere inside my car while I was driving. It scared me and now my car is undrivable until the glass is repaired. I see many thread online of other Kia K5 owners have experienced the same issue. My initial thought was that my tire…
My sunroof glass spontaneously shattered causing glass to be everywhere inside my car while I was driving. It scared me and now my car is undrivable until the glass is repaired. I see many thread online of other Kia K5 owners have experienced the same issue. My initial thought was that my tire popped so I tried to pull off to the side of the road but cars were just trying to get around me. I opened up my sunroof because it did sound like something popped and there was a big hole in my sunroof. I immediately closed it and drove home.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010833TECHNICAL SERVICE BULLETIN: FUEL FILLER DOOR HOUSING/ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides the procedure to replace the fuel filler door housing and actuator assembly on some 2021-2022MY K5 (DL3a) vehicles produced from March 24, 2020 through August 11, 2021 which may have fuel doors that exhibit an inability to open/close or intermittent lock/unlock concerns due to trapped moisture in the fuel door actuator. During normal operation, moisture may become trapped in the affected vehicles fuel filler door housing. Trapped moisture/water may enter the fuel door actuator, preventing the actuator operating normally. The new fuel door housing replacement part features a drainage port hole in the actuator casing to release any moisture that may collect in the fuel door housing.
- 11010702TECHNICAL SERVICE BULLETIN: 8-SPEED DUAL CLUTCH TRANSMISSION EOP SENSORLESS LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the Electric Oil Pump EOP operation logic of the automatic transmission A/T on some 2021-2023MY Sorento (MQ4a) vehicles produced from September 9, 2020 through December 29, 2023 and 2021-2023MY K5 (DL3a) vehicles produced from March 24, 2020 to December 18, 2023, equipped with a 2.5L T-GDI Theta III engines and 8-Speed Dual Clutch Transmissions (DCT). The affected vehicles may exhibit abnormal/harsh shifting, gear slipping, no gear engagement in Drive D and/or Reverse R shift selection, accompanied by a Malfunction Indicator Lamp (MIL) ON illuminated on the instrument cluster with DTC(s) P1C2D03, P1C2D1C, and/or P1C2E92 stored.
- 11010698TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RADIO icon on the AVN menu screen.
- 11009485TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through October 17, 2023. This bulletin also provides information to upgrade the ECU software logic. The subject vehicles may experience fuel tank swelling due to an issue with the PCSV check valve, which results in pressurized air to flow into the fuel tank. This may cause the Check Engine Light to illuminate, and in some cases, the engine to run rough, and/or an inability to refuel. These conditions may cause the vehicle to release air pollutant which exceed Federal and California standards.
- 11008969VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through October 17, 2023. This bulletin also provides information to upgrade the ECU software logic. The subject vehicles may experience fuel tank swelling due to an issue with the PCSV check valve, which results in pressurized air to flow into the fuel tank. This may cause the Check Engine Light to illuminate, and in some cases, the engine to run rough, and/or an inability to refuel. These conditions may cause the vehicle to release air pollutant which exceed Federal and California standards.
- 11008193TECHNICAL SERVICE BULLETIN: PRECAUTIONS FOR TRANSMISSIONS WITH ISG/EOP - This bulletin provides information related to the replacement or servicing of transmission assemblies on all Kia vehicles equipped with Idle-Stop-Go (ISG) and High-Flow Electric Oil Pump (HF EOP). The HF EOP protective connector cover may NOT have been installed on a new or remanufactured transmission during assembly. The HF EOP connector may become contaminated with debris during shipping and/or with oil/coolant during installation.
- 11007863TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSISON CAMPAIGN: HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) BLOWER MOTOR FUSE RELOCATION (WTY037) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the Warranty Extension Program (WTY037) to inspect, and if necessary, relocate the Heating, Ventilation, and Air Conditioning (HVAC) blower motor 40-ampere fuse on certain 2021-2022MY K5 (DL3a) vehicles produced from March 27, 2020 through July 20, 2022. The HVAC system provides cooling and heating to help maintain a comfortable environment inside the vehicle. The blower motor provides primary airflow for the HVAC system. Extended use of the HVAC at high fan speeds may cause damage to the multi-fuse terminals for the HVAC blower motor circuit, which can cause the blower motor to become inoperative, resulting in reduced heat and air conditioning. The warranty coverage for repairs related to the HVAC blower motor have been extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
- 11006664TECHNICAL SERVICE BULLETIN: 8-SPEED DUAL CLUTCH TRANSMISSION EOP SENSORLESS LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to improve the Electric Oil Pump EOP operation logic of the automatic transmission 'A/T on some 2021-2023MY Sorento (MQ4a) vehicles produced from September 9, 2020 through December 29, 2023 and 2021-2023MY K5 (DL3a) vehicles produced from March 24, 2020 to December 18, 2023, equipped with a 2.5L T-GDI Theta III engines and 8-Speed Dual Clutch Transmissions (DCT). The affected vehicles may exhibit abnormal/harsh shifting, gear slipping, no gear engagement in Drive D and/or Reverse R shift selection, accompanied by a Malfunction Indicator Lamp (MIL) ON illuminated on the instrument cluster with DTC(s) P1C2D03, P1C2D1C, and/or P1C2E92 stored.
- 11006580TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) BLOWER MOTOR FUSE RELOCATION (WTY037) - This bulletin provides information associated with the Warranty Extension Program (WTY037) to inspect, and if necessary, relocate the Heating, Ventilation, and Air Conditioning (HVAC) blower motor 40-ampere fuse on certain 2021-2022MY K5 (DL3a) vehicles produced from March 27, 2020 through July 20, 2022. The HVAC system provides cooling and heating to help maintain a comfortable environment inside the vehicle. The blower motor provides primary airflow for the HVAC system. Extended use of the HVAC at high fan speeds may cause damage to the multi-fuse terminals for the HVAC blower motor circuit, which can cause the blower motor to become inoperative, resulting in reduced heat and air conditioning. The warranty coverage for repairs related to the HVAC blower motor have been extended from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
- 11006548TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) BLOWER MOTOR FUSE RELOCATION (SC307) - This bulletin provides the procedure to relocate the Heating, Ventilation, and Air Conditioning (HVAC) blower motor 40-ampere fuse on certain 2021-2022MY K5 (DL3a) vehicles produced from February 23, 2021 through May 3, 2021 that were originally sold in one of the 7 high-heat states (AZ, FL, HI, LA, MS, NV, and TX). The HVAC system provides cooling and heating to help maintain a comfortable environment inside the vehicle. The blower motor provides primary airflow for the HVAC system. Extended use of the HVAC at high fan speeds may cause damage to the multi-fuse terminals for the HVAC blower motor circuit, which can cause the blower motor to become inoperative, resulting in reduced heat and air conditioning.
- 11006389WARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY037) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.
- 11006388WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY037) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY037.
- 11006387WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY037) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning (HVAC) blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Extended use of the HVAC at high fan speeds may cause damage to the multi-fuse terminals for the HVAC blower motor circuit, which can cause the blower motor to become inoperative, resulting in reduced heat and air conditioning airflow.
- 11006386WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY037) - This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning (HVAC) blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Extended use of the HVAC at high fan speeds may cause damage to the multi-fuse terminals for the HVAC blower motor circuit, which can cause the blower motor to become inoperative, resulting in reduced heat and air conditioning airflow
- 11006385WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY037) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the Heating, Ventilation, and Air Conditioning (HVAC) blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service. Extended use of the HVAC at high fan speeds may cause damage to the multi-fuse terminals for the HVAC blower motor circuit, which can cause the blower motor to become inoperative, resulting in reduced heat and air conditioning airflow
- 11006383VOLUNTARY SERVICE CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (SC307) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the voluntary service campaign program launch.
- 11006382VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC307) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC307.
- 11006381VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC307) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to relocate and install an improved blower motor 40amp fuse, with an increased terminal width, within the front wiring harness fuse box assembly in certain 2021-2022 MY K5 vehicles that were originally sold in or are currently registered in one of the 7 high-heat states (AZ, FL, HI, LA, MS, NV, and TX). Kia dealers will be instructed to relocate the blower motor 40-ampere fuse to another circuit within the multi-fuse which has an increased terminal width. In addition, Kia is extending the New Vehicle Limited Warranty coverage to all owners for repairs related to the HVAC blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
- 11006380VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC307) - This document is the announcement to the dealer Parts and Service managers that Kia is conducting a Voluntary Service Campaign on certain 2021-2022 MY K5 vehicles, manufactured from February 23, 2021 through May 3, 2021, that were originally sold in or are currently registered in one of the 7 high-heat states (AZ. FL, HI, LA, MS, NV, and TX). Kia Dealers will be instructed to relocate the blower motor 40-ampere fuse to another circuit within the multi-fuse which has an increased terminal width. In addition, Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the HVAC blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
- 11006370VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC307) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign on certain 2021-2022 MY K5 vehicles, manufactured from February 23, 2021 through May 3, 2021, that were originally sold in or are currently registered in one of the 7 high-heat states (AZ. FL, HI, LA, MS, NV, and TX). Kia Dealers will be instructed to relocate the blower motor 40-ampere fuse to another circuit within the multi-fuse which has an increased terminal width. In addition, Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the HVAC blower motor in 2021-2022 MY K5 vehicles from 5 years / 60,000 miles to 15 years / 180,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
- 11005430TECHNICAL SERVICE BULLETIN: 8-SPEED DUAL CLUTCH TRANSMISSION EOP SENSORLESS LOGIC IMPROVEMENT - This bulletin provides information to improve the Electric Oil Pump EOP operation logic of the automatic transmission A/T on some 2021-2023MY Sorento (MQ4a) vehicles produced from September 9, 2020 through December 29, 2023 and 2021-2023MY K5 (DL3a) vehicles produced from March 24, 2020 to December 18, 2023, equipped with a 2.5L T-GDI Theta III engines and 8-Speed Dual Clutch Transmissions (DCT).
- 11005368TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0V/AVN5W SOFTWARE UPDATE - This bulletin provides information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2021-2023MY Kia vehicles. The affected vehicles may experience Apple CarPlay/Android Auto phone projection connectivity-related concerns.
- 11005360TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through October 17, 2023. This bulletin also provides information to upgrade the ECU software logic.
- 11004194VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC288) - This document is the owner renotification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines to improve the logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. Also, the subject vehicles will be inspected and, if necessary, the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve will be replaced with a new one.
- 11001590TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2301) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2021-2022MY K5 vehicles produced from March 27, 2020 through December 21, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.
- 11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
- 11000303TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through October 17, 2023. This bulletin also provides information to upgrade the ECU software logic.
- 10253812TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2024MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.
- 10253806TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: FUEL TANK AND/OR PCSV CHECK VALVE INSPECTION/REPLACEMENT + ECU SW UPGRADE (SC288) - This bulletin provides information to inspect the fuel evaporative system and, if necessary, replace the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve on certain 2021-2024MY K5 (DL3a) vehicles equipped with a Gamma II 1.6L T-GDI engine, produced from March 27, 2020 through October 17, 2023. This bulletin also provides information to upgrade the ECU software logic.
- 10253805Sc288_stkr: voluntary emissions service campaign completion sticker
- 10253803VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC288) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC288.
- 10253802Sc288_poc: proof of correction card
- 10253800VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC288) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines to improve the logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. Also, the subject vehicles will be inspected and, if necessary, the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve will be replaced with a new one.
- 10253799VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC288) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines manufactured from March 27, 2020 through October 17, 2023 to improve the logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. Also, the subject vehicles will be inspected and, if necessary, the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve will be replaced with a new one.
- 10253798PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (SC288) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign on certain 2021-2024 MY K5 vehicles equipped with 1.6L Turbo Gas Direct Injection (GDI) engines manufactured from March 27, 2020 through October 17, 2023 to improve the logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations. Also, the subject vehicles will be inspected and, if necessary, the fuel tank and/or the Purge Control Solenoid Valve (PCSV) check valve will be replaced with a new one.
- 10253007TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.
- 10250517TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
- 10247556TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurate map location, freezing AVN screen, or experiencing a delay when using Google Maps or Waze through wired Apple CarPlay.
- 10245266TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on some 2020-2022MY Kia vehicles equipped with All Wheel Drive (AWD). The 4WD coupling snap ring may have excessive play between the drive gear set shaft and coupling flange.
- 10243928TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.
Every KIA K5 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.