2017 KIA Niro Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › KIA › Niro Hybrid › 2017
These records cover every 2017 KIA Niro Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2017 KIA Niro Hybrid. Newest first.
Kia Motors America (Kia) is recalling certain 2017 Niro vehicles. The affected vehicles may have a damaged Motor Driven Power Steering (MDPS) connector resulting in a loss of electric power steering assistance.
Risk and remedy
Risk
Loss of power steering assist would require higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy
Kia will notify owners, and dealers will replace the MDPS motor, free of charge. The recall began April 3, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC145.
Owner complaints
19 complaints1 involved a fire1 injuries
What owners report most
Latest complaints
- Engine · Hybrid propulsion system
The contact owns a 2017 Kia Niro. The contact stated while driving at 70 mph, an abnormal sound was heard, and the vehicle lost forwards momentum. There was no warning light illuminated. The contact coasted the vehicle to the shoulder of the road. As the contact exited the vehicle, an abnormal odor…
The contact owns a 2017 Kia Niro. The contact stated while driving at 70 mph, an abnormal sound was heard, and the vehicle lost forwards momentum. There was no warning light illuminated. The contact coasted the vehicle to the shoulder of the road. As the contact exited the vehicle, an abnormal odor appeared under the hood. There were no flames present. The contact stated that oil was seen leaking underneath the vehicle. The contact had the vehicle towed to the dealer where it was diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred. The vehicle was unable to drive. The contact mentioned NHTSA Campaign Number: 18V257000 (Hybrid Propulsion System) as a possible solution to the failure however, the Vin was not included. The manufacturer was made aware of the failure and informed the contact that the engine needed to be replaced. The failure mileage was approximately 39,000.
- Engine
TL* the contact owns a 2017 KIA niro hybrid. The contact stated that while driving at an undisclosed speed, the check hybrid system message was displayed. After stopping and turning off the vehicle, the vehicle failed to restart. The vehicle was then towed to the local dealer rk KIA of vineland…
TL* the contact owns a 2017 KIA niro hybrid. The contact stated that while driving at an undisclosed speed, the check hybrid system message was displayed. After stopping and turning off the vehicle, the vehicle failed to restart. The vehicle was then towed to the local dealer rk KIA of vineland located at 612 n. Delsea dr building 1, vineland, nj 08360 who diagnosed that the engine failed due to a lack of oil in the engine. The vehicle was not repaired. The manufacturer was notified of the failure but, no assistance was offered. The failure mileage was 57,000. The vin was not available.
- Unknown or other
My 2017 KIA niro hybrid seems to not be storing codes when the check engine light comes on. I have had 3 separate problems with by niro in 3 weeks with no check engine light, with the hev hybrid fuse and with a check engine light and no power and yet by the time it was towed to the shop it reset…
My 2017 KIA niro hybrid seems to not be storing codes when the check engine light comes on. I have had 3 separate problems with by niro in 3 weeks with no check engine light, with the hev hybrid fuse and with a check engine light and no power and yet by the time it was towed to the shop it reset itself but didn't store any codes from the check engine light.. The technicians could not recreate the problems and had no were to start from. I'm now driving it and just waiting for something to go wrong with it
- Power train
While driving my 2017 KIA niro on regular roads, it had a dramatic down shift in first gear from a stop. Continued four more stops when approaching a hill, the sport mode did not work and barely made it up hill, no check engine or other lights. Shop couldn't recreate problem. The recalibrated the…
While driving my 2017 KIA niro on regular roads, it had a dramatic down shift in first gear from a stop. Continued four more stops when approaching a hill, the sport mode did not work and barely made it up hill, no check engine or other lights. Shop couldn't recreate problem. The recalibrated the transmission. Drove fine 1 day. 3/4 of my way on 200 mile trip on highway using cruise control the hev light, check engine and blinking green car came on. Dealer replaced the hybrid system fuse. 5 days later on 74 mile tripp's highway engine, (!) and traction control came on, lost power and barely made it up a hill. Oh and the hood popped open, held by latch while doing 65 on highway . Now it sits at the dealership
- Engine
The car misfires due to the egr valve and the engineer's of the car can't come up with a fix for the misfire problem the car has no power when this happens and IS unsafe
- Unknown or other
My 2017 KIA niro caught on fire yesterday afternoon as I was driving down the interstate. No collusion was involved. I got a warning message to stop the engine due to a problem being detected in the hybrid system. I pulled off of the interstate during rush hour traffic and noticed black smoke…
My 2017 KIA niro caught on fire yesterday afternoon as I was driving down the interstate. No collusion was involved. I got a warning message to stop the engine due to a problem being detected in the hybrid system. I pulled off of the interstate during rush hour traffic and noticed black smoke coming from underneath my hood. I thought that something had just happened to the engine. I stayed in the car and called a tow truck as I did not want to stand on the shoulder of this busy highway. A man then jumps out of his truck and starts running toward me yelling at me to get out of the car that it was on fire. I got out, we ran down the shoulder and we stood watching my car become engulfed in flames. I just bought the car in november 2018.
- Seats
The stems that the headrest sets on are sharp. my daughter cut her finger while trying to adjust the headrest. it was minor, but still unexpected.
- Structure › Body · Unknown or other
On september 30, 2018, I was driving on the interstate coming back from austin and heard what sounded like an explosion. after a few moments I heard a sound of something rattling above my head. my passenger said it sounded like it was coming from the sunroof area. he cracked open the sunroof…
On september 30, 2018, I was driving on the interstate coming back from austin and heard what sounded like an explosion. after a few moments I heard a sound of something rattling above my head. my passenger said it sounded like it was coming from the sunroof area. he cracked open the sunroof access door and he said he could see that the sunroof was shattered and he closed it immediately. we stopped as soon as we could and took pictures of the shattered sunroof. it was a sunny day and there were not any cars around us. and we did not go under any bridges or overpasses.
- Power train
The acceleration rapidly fluctuates and it feels like it IS vibrating.
- Service brakes
During emergency braking the car skids like the anti-lock brakes are not working. This has resulted in the car going into a sideways skid. I encountered this numerous times in slightly wet/slick road conditions when panic braking from ~35 mph.
- Structure › Body
Vehicle was stationary (parked and unlocked). Upon pulling the handle to open the door (backseat, driver's side), the handle broke off and fell to the ground. I retrieved the handle and a (broken) plastic connecting piece.
- Fuel/propulsion system · Power train
I had this car 2 months when I realized I am not getting mpg and also the transmission IS jerking off. Mpg on highway IS about 35 mpg and about 40 in street. About transmission every time I am about slowing down I hear noise from underneath of car and some times I feel shake, and also few times…
I had this car 2 months when I realized I am not getting mpg and also the transmission IS jerking off. Mpg on highway IS about 35 mpg and about 40 in street. About transmission every time I am about slowing down I hear noise from underneath of car and some times I feel shake, and also few times very hard kick. I have brought this issue with service at carson, and glendale KIA and both service rep gave me same answer about this clutch IS computer and it IS normal if jerks. And also once I asked service tech to drive the car and he said same thing.
- Service brakes · Vehicle speed control
New KIA niro rolls back on inclines in drive after removing foot off of break and right before pushing the accelerator pedal in stop and go traffic, on paved, city streets. Never had this with other automatics. new KIA niro jumps forward/accelerates sharply while in drive while driving slowly (1-3 miles per hour) up an incline. This occurres on paved, city streets.
- Exterior lighting
Reversing (backup) lights are very dim, and may not comply with the stipulations of section 571.108 of the cfr title 49 ch. 5 (10-1-04 edition)
- Structure › Body
Exterior door handles pop off, just from pulling on the handles to open the door.
- Vehicle speed control
I accelerated to 65mph.i set the cruise control. 2 seconds later I see that I am accelerating. I press cancel at 72 mph. I press the cruise button again, turning off the cruise, then on again. Slow to 65, press the - set and it immediately starts speeding up. Second report. 4TH and 5TH time to happen. Dashcam recorded events.
- Vehicle speed control
When pressing the resume button the car has acceleration wide open throttle well beyond the set speed of the speed control. Most of the time the resume does nothing but set a new speed, the current speed.
- Service brakes
Warning lights came on indicating an issue with the regenerative braking system. Further inspection found the right rear flexible brake line loose where it attaches to the hard line. I tightened the fitting added approximately 6OZ of brake fluid to the reservoir and leak checked the system under…
Warning lights came on indicating an issue with the regenerative braking system. Further inspection found the right rear flexible brake line loose where it attaches to the hard line. I tightened the fitting added approximately 6OZ of brake fluid to the reservoir and leak checked the system under pressure. I would consider this to be a serious quality assurance factory escape which could have created an extremely dangerous situation.
- Steering · Unknown or other
Leased the car on sunday and drove home 10+ miles. odometer had 15 miles on it. left the car in the garage for two days and attempted to drive it early wednesday. (Did not drive the car until wednesday, and only attempted once. owned the car for less than 3 days.) backing out of the garage and…
Leased the car on sunday and drove home 10+ miles. odometer had 15 miles on it. left the car in the garage for two days and attempted to drive it early wednesday. (Did not drive the car until wednesday, and only attempted once. owned the car for less than 3 days.) backing out of the garage and was steering onto the street when the power steering warning light came on and steering was very difficult and noisy - vibrating while turning the wheel itself. pulled back into the garage and all warning lights came on. shut the car off and retried several times. waited with the car idling. battery warning came on. let the car sit and looked in the manual for answers. tried backing up again and all the warning lights came on again, and steering was again very difficult. drove back into the garage. called the roadside assistance number and the flatbed truck took the 2017 KIA niro back to the dealership. hoping to have our lease voided and will search safercar.gov for a new vehicle choice. no faith in the KIA brand now.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10226555TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
- 10220346TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information on setting the "Service Interval Reminder" feature available on most 2014-2023MY Kia vehicles (refer to model list on page 2). If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance. Refer to TSB ENG241 for 2023MY~ vehicles equipped with the Oil Life Management System (OLMS) feature not included in table on page 2.
- 10212200PITSTOP: RANDOM MISFIRES/OVERHEATING DUE TO LOW COOLANT - This Pitstop provides information to help identify one cause of low coolant, random misfires, and/or possible overheating on some 2017-2022MY Niro HEV (DE HEV) and 2018-2022MY Niro PHEV (DE PHEV) vehicles. The cause may be a small coolant leak in the EGR Cooler. Locating this leak may be difficult.
- 10209455PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop provides the KDS service procedure for mileage setting on the models listed below with newly replaced instrument clusters. Certain models allow for mileage setting with the KDS, which prevents the need to send out the instrument cluster to a 3rd party for mileage adjustment (refer to PS264). After a new cluster is installed, cluster (variant) coding may also need to be conducted using the KDS. Make sure the KDS software is also updated to the latest version. Mileage setting should be performed by using the KDS only, as described in this bulletin.
- 10203456PITSTOP: NO START / NO DTC WITH KEY IGNITION - This Pitstop provides information to help troubleshoot a "no start" symptom on some 2017-2022MY Niro LX HEV (DE HEV) vehicles with standard 'key start' ignition. The 'Ready' icon on the instrument cluster will not illuminate 'ON'. The issue happens when the Hybrid Power Control Unit (HPCU) does not unlock the immobilizer when the start signal is sent.
- 10201616PITSTOP: ENGINE OVERHEATING IN NIRO HEV/PHEV - This Pitstop provides information to help troubleshoot an overheating symptom on some 2017-2022MY Niro HEV (DE HEV) and 2018-2022MY Niro PHEV (DE PHEV) which may exhibit coolant boiling in the reservoir. Overheating may occur due to a bypass valve in the Exhaust Heat Recovery System (EHRS) stuck in the closed position.
- 10201529TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
- 10200525PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in the Forward Collision-Avoidance Assist (FCA)/Smart Cruise Control (SCC) system.
- 10195049PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor.
- 10183333TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
- 10183332TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Worm Gear Assembly or Steering Column Housing on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
- 10179256TECHNICAL SERVICE BULLETIN: IBAU SYSTEM REPAIR FOR NOISE AND AIR BLEEDING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the repair procedure for the Integrated Brake Actuation Unit (iBAU) system on some 2014-2019MY EV/Hybrid/Plug-In Hybrid vehicles listed (see table), which may exhibit a "honking" (Hissing) noise due to air remaining in the brake fluid system.
- 10167301TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power Steering (C-MDPS) unit.
- 10151899TSB: OUTSIDE DOOR HANDLE COVER REPLACEMENT - This TSB has been revised to include additional information. This bulletin provides the procedure to replace all three (3) outside door handle covers (all except the front driver?s door) on some 2017-2018MY Niro (DE P/HEV) vehicles, produced from November 1, 2016 through July 5, 2018, which may exhibit separation of the outside door handle cover. To correct this concern, replace the door handle covers as outlined in this bulletin.
- 10142243TSB -SERVICE ACTION - FRONT WIRING HARNESS SECURING AND/OR REPAIR (SA343) - This bulletin provides information to secure and/or repair the front wire harness on some 2017-2018MY Niro (DE P/HEV) vehicles, produced from November 1, 2016 through April 26, 2018, which may exhibit a dash warning light(s) ON while driving, due to interference or damage from the harness rubbing against the lower steering shaft universal joint.
- 10109886TSB: SERVICE ACTION: BMS MODULE CONNECTOR INSPECTION (SA284) - This bulletin provides the procedure to inspect for complete insertion and locking of the six (6) Battery Management System (BMS) module connectors on some 2017MY Niro (DE) vehicles, produced from November 1, 2016 to January 13, 2017. Follow the procedure outlined in this bulletin to inspect and if necessary, correct the connector installation. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs.
- 10109883TSB: SERVICE ACTION: WHEEL ALIGNMENT INSPECTION AND ADJUSTMENT (SA282) - This bulletin provides the procedure to inspect and if necessary, adjust the wheel alignment on some 2017MY Niro (DE) vehicles, produced from November 28, 2016 to November 30, 2016. The alignment data on some of these vehicles may be out of specification. Follow the procedure outlined in this bulletin to inspect and if necessary, adjust the wheel alignment of the vehicle. Before conducting the procedure, verify that the vehicle is included in the list of affected VINs on page 2.
- 10109858PITSTOP: ANTI-CONDENSATION LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Some Kia vehicles starting with 2016MY and all Kia vehicles, after and including 2017MY, incorporate an anti-condensation logic to prevent the interior windows from becoming excessively fogged. The HVAC control head in these vehicles monitors ambient temperature to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature (about 60F or below), the anti-condensation logic may automatically set the air intake mode to FRESH, depending on the other HVAC settings. The anti-condensation logic is also designed to ensure that air intake mode is set to FRESH, as long as all conditions are met. If the user changes the air intake to RECIRCULATION, the anti-condensation logic will take control again after 5 minutes, and change the air intake mode back to FRESH. If this results in an undesired operation, the logic may be enabled or disabled by following the procedure below.
- 10109855TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging. If the system detects lower ambient temperature or higher cabin humidity, the defogging logic may automatically switch ON the A/C, and/or set the air intake mode to Fresh Air. If the user changes these settings, the defogging logic will take control again after 3 to 5 minutes, depending on the procedure in this publication.
- 10109820PITSTOP: Voltage Protection Device (VPD) DTCs P1BA7 and P1B77 - The Voltage Protection Device (VPD) (1) is mounted on top of the HV battery pack. If the HV battery overcharges, the battery cells/modules/case can swell. If swelling occurs, the VPD switch will turn ON, and the Battery Management System (BMS) will receive the VPD ?ON? signal and turn off the Power Relay Assembly (PRA) to prevent damage.
- 10109814PITSTOP: 17MY NIRO (DE) PDI BATTERY TEST NOT REQUIRED - Due to the built-in 12 volt Li-ion battery system, which is currently not compatible with the Midtronics GR8 battery tester, PDI or dealer lot maintenance battery testing is NOT required on the Niro (DE).
- 10109781PITSTOP: HVAC VENTILATION LOGIC OPERATION - Starting with 14MY Soul (PS) (with the exception of PSEV) and complete new models such as K900 (KH), Sedona (YP), Sorento (UMa), Optima (JFa), Sportage (QL), and 17MY Forte (YD, YDm), etc., equipped with a sunroof, a ventilation logic has been applied in order to prevent exhaust gases flowing into the vehicle due to the pressure difference (inside vs outside) that is generated when driving with the sunroof open. This logic allows the system to automatically switch from RECIRCULATION to FRESH mode when the sunroof is open.
Every KIA Niro Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.