2023 KIA Niro Phev

Recalls

2 recalls name the 2023 KIA Niro Phev. Newest first.

• Electrical system › Wiring

  Jan 17, 2025NHTSA 25V02400080,255 vehicles

  Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.

  Risk and remedy

  Risk

  Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.

  Remedy

  Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.

  Full recall details →

• Electrical system › Instrument cluster/panel

  Apr 26, 2023NHTSA 23V298000108,936 vehicles

  Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to…

  Risk and remedy

  Risk

  A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

  Remedy

  Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

  Full recall details →

Owner complaints

What owners report most

1. Unknown or other4
2. Forward collision avoidance2
3. Power train2
4. Lane departure1
5. Vehicle speed control1

Latest complaints

• Sep 4, 2025CO
  Power train · Unknown or other · Vehicle speed control
  Unknown which component exactly as it does not throw a fault. I believe it to be transmission related as the behavior seems like a clutch to me, but dealership has not been able to confirm. Vehicle rolls freely in directions other than what is selected and does not respond to throttle input.…

  Unknown which component exactly as it does not throw a fault. I believe it to be transmission related as the behavior seems like a clutch to me, but dealership has not been able to confirm. Vehicle rolls freely in directions other than what is selected and does not respond to throttle input. Described the issue to dealer numerous times and they claim to have seen it. I do not believe they actually have. It is currently at the dealer for the fourth time about the issue. Currently claiming engine issues but the engine isnt even on when it experiences the problem. (PHEV) Has been occurring since purchase but very intermittent. Could not reproduce until enough trial and error when it did occur that I could reliably reproduce it. During my own testing and diagnostic is how I found it can roll freely in the wrong directions and is much more dangerous than just shaking was. Description: Within the first few minutes of the vehicle being turned on it can shudder against the brakes when stopped. It can stop responding to throttle inputs and roll freely in directions other than the selected gear while throttle input is ignored. It will start responding again after some time, I dont know what makes it start responding again. Does not show errors or messages. Reproduce: Plug in car, let it charge all the way to 100%. Unplug and immediately start car, move forward or backward a few feet at a time. Shaking against brakes will start, and at that time if you let off brakes and attempt to move car it can shake loose of clutch and roll freely. It does happen outside of this specific scenario and I have recording of such, but most of my recordings are in this scenario as it is difficult to catch such an intermittent issue Some recordings at: [XXX] More detailed here: [XXX] And many more stored locally because they're very large, available if desired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jun 27, 2025WA
  Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Warnings · Lane departure › Warning

  2023 Kia Niro electronic dash went blank, no speed indication, no adaptive cruise, no lane departure warning, no forward collision warning capabilities.

• Nov 8, 2023FL
  Unknown or other
  The engine oil levels are dropping rapidly. This percentage number is displayed, making the driver think that an oil change is needed or that there is a leak. There seems to be a miscommunication from a sensor to the computer system. The mechanics at the dealer keep saying that nothing is wrong…

  The engine oil levels are dropping rapidly. This percentage number is displayed, making the driver think that an oil change is needed or that there is a leak. There seems to be a miscommunication from a sensor to the computer system. The mechanics at the dealer keep saying that nothing is wrong with the car. Because of the rapid decline of the engine oil levels shown on screen, one cannot know with certainty when and if there is a real oil consumption or not. The vehicle was inspected by a KIA dealer who so far, has not been able to diagnose nor fix the issue.

• Jun 20, 2023TX
  Unknown or other
  While approaching an intersection light, that was turning red, I suddenly heard the car beeping rapidly and all the red warning lights on the dashboard behind the wheel went off and the vehicle stalled. Luckily the intersection light was red, so everyone was coming to a halt. I do remember the…

  While approaching an intersection light, that was turning red, I suddenly heard the car beeping rapidly and all the red warning lights on the dashboard behind the wheel went off and the vehicle stalled. Luckily the intersection light was red, so everyone was coming to a halt. I do remember the dash board becoming blank, like there was no power. I had to turn the car's power ON button several times before I could shift into Drive. In the meantime, the traffic light turned green and I was still trying to switch the car to Drive mode. Finally it did and we drove the next 4 hours without issues. When the car stalled we were already running in hybrid mode as we had driven 250 miles prior to that and there wasn't much charge in the battery other than what the car maintains when it switches from EV to Hybrid mode. If this would have happened where we were at higher speeds, like on a highway, then we were at very high risk of being in an accident and someone could have gotten hurt for sure. We were very lucky that the car in front of us and behind us were all slowing down, because we were approaching an intersection where the light was turning red. So fortunately the car stalling didn't cause an accident even though it was in the middle of the road. We did take the car in to KIA service and they scanned all systems and found a history code MFC (C183186) which I was told, means the car lost communication with navigation. They recorded the code and cleared it since then. They could not repeat the incident and have no idea why it happened.

• Jun 13, 2023SC1,300 mi
  Power train

  The contact owns a 2023 Kia Niro. The contact stated that while attempting to shift into drive (D), the transmission failed to shift to the intended gear. The contact stated that the failure was intermittent. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,300.

• May 19, 2023CA
  Unknown or other

  Main screen goes blank randomly and also randomly switches between android auto and normal. This disrupts navigation and other functions and is both distracting and disruptive to driving which is dangerous. Dealership said there is no fix from Kia at this point so advised to file a complaint.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010698TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 8) to remedy a non-responsive or inoperative radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the RADIO hard key/button on the AVN unit or when selecting the RADIO icon on the AVN menu screen.
• 11008053PITSTOP: TECHNICAL OPERATION: ACTIVE AIRFLAP SYSTEM INSPECTION/CLEANING - This Pitstop provides information regarding the Active Air Flap (AAF) system on some 2023-2025MY Niro PHEV/HEV (SG2 P/HEV) vehicles which may exhibit a Check Active Air Flap System message in the instrument cluster and possible MIL ON with one or more of the DTCs described below.
• 11007861TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TIRE MOBILITY KIT INSPECTION & REPLACEMENT/REPAIR (SA556) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect, and if necessary, replace the Tire Mobility Kit (TMK) sealant can or sealant can cap on certain 2023-2024MY Kia vehicles listed on page 7. Lower ambient temperatures can create a vacuum effect inside the TMK sealant can, causing the sealant can cap to open, resulting in the tire sealant leaking.
• 11006369TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR CONTROL VALVE PIPE AND HOSE REPLACEMENT (SC305) - This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) control valve pipe and hose on certain 2023MY Niro HEV (SG2 HEV) vehicles produced from June 21, 2022 through March 20, 2023 and 2023MY Niro PHEV (SG2 PHEV) vehicles produced from July 11, 2022 through March 17, 2023. The subject vehicles may experience illumination of the Check Engine Light (CEL) due to excessive intake manifold pressure fluctuation. This condition may cause the vehicle to release air pollutants that exceeds Federal and California standards.
• 11006219Sc305_stkr: voluntary emissions service campaign completion label/sticker
• 11006218Sc305_poc: proof of correction card
• 11006217VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC305) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2023 MY Niro Hybrid (HEV) vehicles manufactured from June 21, 2022 through March 20, 2023 and certain 2023 Niro Plug-in Hybrid (PHEV) vehicles manufactured from July 11, 2022 through March 17, 2023 to replace the EGR control valve pipe and hose with a new one.
• 11006216VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTIONS AND ANSWER (SC305) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC305.
• 11006215VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC305) - This document is the announcement to the dealer Parts and Service Managers advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2023 MY Niro Hybrid (HEV) vehicles manufactured from June 21, 2022 through March 20, 2023 and certain 2023 Niro Plug-in Hybrid (PHEV) vehicles manufactured from July 11, 2022 through March 17, 2023 to replace the EGR control valve pipe and hose with a new one.
• 11006213VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC305) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2023 MY Niro Hybrid (HEV) vehicles manufactured from June 21, 2022 through March 20, 2023 and certain 2023 Niro Plug-in Hybrid (PHEV) vehicles manufactured from July 11, 2022 through March 17, 2023 to replace the EGR control valve pipe and hose with a new one.
• 11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
• 10250517TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
• 10243928TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.
• 10242982This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
• 10242580TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MOOD LAMP OPERATION LOGIC IMPROVEMENT (SA536) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the interior Mood Lamp Module (MLM) system on some 2023MY Niro EV, P/HEV (SG2 P/HEV, EV) vehicles produced from April 14, 2023 through May 15, 2023 and 2023MY EV6 (CV) vehicles produced from April 18, 2023 through May 13, 2023, which may exhibit an inoperative mood lamp.
• 10242238TECHNICAL SERVICE BULLETIN: AIR CONDITIONING REFRIGERANT COLLECTION AND RECHARGE (SA538) - This bulletin provides information to evacuate, vacuum, and recharge the air conditioning system on certain 2023MY EV6 (CV) vehicles produced from January 31, 2023 through June 02, 2023 and Niro P/HEV, EV (SG2 P/HEV, EV) vehicles produced from January 06, 2023 through June 02, 2023. During assembly, the affected vehicles may not have had the correct amount of R-1234yf refrigerant charged in the air conditioning system resulting in poor or inoperative air conditioning.
• 10241848TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. Follow the procedure outlined in this publication to update the software on 5th Generation AVN wide units using the applicable USB Flash Drive A or B for the applicable vehicle.
• 10240759TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MOOD LAMP OPERATION LOGIC IMPROVEMENT (SA536) - This bulletin provides the procedure to upgrade the software logic of the interior Mood Lamp Module (MLM) system on some 2023MY Niro EV, P/HEV (SG2 P/HEV, EV) vehicles produced from April 14, 2023 through May 15, 2023 and 2023MY EV6 (CV) vehicles produced from April 18, 2023 through May 13, 2023, which may exhibit an inoperative mood lamp.
• 10238225TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
• 10236113TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ICU FUSE LABEL REPLACEMENT (SA530) - This bulletin provides information to replace the Integrated Central Control Unit (ICU) fuse label on some 2023MY Niro PHEV, EV (SG2 PHEV, EV) vehicles produced from July 11, 2022 through February 3, 2023. The incorrect ICU fuse label on the affected vehicles was installed.
• 10235107TECHNICAL SERVICE BULLETIN: 6-SPEED DCT JUDGEMENT LOGIC IMPROVEMENT / GROUND BOLT TIGHTENING (P074A73) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to tighten both the clutch actuator and transmission control unit (TCU) grounding bolts, and upgrade the software logic of the 6-speed dual clutch transmission (DCT) on some 2023MY Niro P/HEV vehicles produced from June 14, 2022 through December 12, 2022, which may exhibit a poor shift quality concern and MIL 'ON' with DTC P074A73 stored.
• 10235105TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC23) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters.
• 10231842TECHNICAL SERVICE BULLETIN: 6-SPEED DCT JUDGEMENT LOGIC IMPROVEMENT / GROUND BOLT TIGHTENING (P074A73) - This bulletin provides information to tighten both the clutch actuator and transmission control unit (TCU) grounding bolts then, upgrade the software logic of the 6-speed dual clutch transmission (DCT) on some 2023MY Niro P/HEV vehicles produced from June 14, 2022 through December 12, 2022, which may exhibit a poor shift quality concern and MIL "ON" with DTC P074A73 stored.
• 10230885TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CLUSTER LOGIC IMPROVEMENT FOR ADAS ALERT VOLUME CHANGE (SA517) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the software logic of the Cluster (CLU) system on some 2023MY vehicles to allow the Advanced Driver Assistance System (ADAS) default alert volume to be changed. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.
• 10226555TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
• 10226552TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT CARPET FLOOR MAT ANCHOR INSPECTION AND REPLACEMENT (SA509) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to inspect and if necessary, replace the front carpet floor mat anchors on some 2023MY Niro (SG2 EV, P/HEV) vehicles produced from June 21, 2022 through September 21, 2022, which may have the incorrect 'ring type' floor mat anchors installed during assembly. Follow the procedure outlined in this publication to inspect the front carpet floor mat anchors and if necessary, replace the incorrect ring type with the hook type floor mat anchors required for U.S. specifications.
• 10226232PITSTOP: DIGITAL KEY 2 TOUCH GUIDE - This Pitstop provides information on activating Digital Key 2 Touch for smartphone devices or card key, available on certain 2023MY Niro EV, PHEV, HEV (SG2 EV P/HEV) and Telluride (ON) vehicles. Using the Kia Access App, customers can activate Digital Key 2 Touch which allows them to use a compatible Apple or Samsung smartphone device as a key, eliminating the need to use their key fob. Users can simply touch the door handle with their smartphone or card key to unlock door(s) then place the phone onto the Wireless Phone Charging Pad to 'START' the vehicle. Digital keys from smartphone devices can also be shared remotely with family and friends while the owner controls the level of access to the vehicle.
• 10225559TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT CARPET FLOOR MAT ANCHOR INSPECTION AND REPLACEMENT (SA509) - This bulletin provides information to inspect and if necessary, replace the front carpet floor mat anchors on some 2023MY Niro (SG2 EV, P/HEV) vehicles produced from June 21, 2022 through September 21, 2022, which may have the incorrect 'ring type' floor mat anchors installed during assembly.
• 10217892TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The KDS is required to change the setting from "Workshop" to "Customer Mode."
• 10217891PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information regarding the Rear Occupant Alert (ROA) with Rear Door Logic system on all 21MY~ models equipped with this feature. This system is designed to help prevent a rear passenger from being left inside the vehicle when exiting. The "Check Rear Seats" message will display on the cluster when driver opens the front door, if during vehicle operation the rear doors (one or both) were opened and closed.
• 10214889TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC23) - This bulletin provides information related to extracting in use performance tracking emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters.

Every KIA Niro Phev model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.