2015 Lexus CT
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2015 Lexus CT. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
16 complaints2 involved a crash4 injuries
What owners report most
Latest complaints
- Air bags
Airbags blew on me while driving.
- Service brakes
While driving normally one day, all the brake lights on the dash came on and my stopping power was diminished. I pulled the trouble codes and the only code was C1391 which indicates an "Abnormal Leakage in the Accumulator". This is a major safety concern and a costly repair if left to the customer.
- Unknown or other
For several years now, I have been experiencing incidents where someone and/or a group is hacking into my radio and/or satellite radio systems and trying to lure me into conversation, make comments, or actually sing to whatever it is I'm listening to. Most incidents have been reported to the…
For several years now, I have been experiencing incidents where someone and/or a group is hacking into my radio and/or satellite radio systems and trying to lure me into conversation, make comments, or actually sing to whatever it is I'm listening to. Most incidents have been reported to the NHTSA, which they have been filing. Please know that sometimes the "noise is constant", as well as it appears that someone is actually connecting to my vehicle because I can feel it (also reported). I also hear people speaking from the outside of my vehicle (usually the front end on both sides). It has become a distraction at times, which poses risk to not only myself but other drivers as you can imagine. What can be done to mitigate someone attaching to my vehicle? I am also under the impression that they are recording me or using me as podcast material, which is against the law in various states to varying degrees and without my authority. Please advise, as it has been ongoing for years. Thank you for your assistance. DATES OF INCIDENTS: Ongoing since late 2018, if not earlier.
- Unknown or other
Please add to previous filings / communications - thank you. PROBLEM PARTS: Satellite Radio and/or AM-FM Radio; Bluetooth; Speaker System; Unknown Device The parts have not malfunctioned however, there appears to be a person and/or group attaching to my vehicle via several conduits related to…
Please add to previous filings / communications - thank you. PROBLEM PARTS: Satellite Radio and/or AM-FM Radio; Bluetooth; Speaker System; Unknown Device The parts have not malfunctioned however, there appears to be a person and/or group attaching to my vehicle via several conduits related to any radio input and/or speakers. This has been ongoing for years where I have submitted previous reporting based on hearing voices not directly affiliated with the broadcaster(s); being the victim of Havana Syndrome; Radio-Frequency Assaault; Satellite Terrorism, and other unwanted Amateur Radio broadcasters that may or may not be acting with malintent. I am still hearing information in and outside of my vehicle - some of which are directed against my person. Furthermore, someone is now "connecting to my vehicle" (I can feel hits to both the front and back of my vehicle) while I am sitting in parking lots, rest stops, gas stations, etc. This "connecting to my vehicle" via hard hits became obvious since last week ([XXX]) in Warrendale, PA while I was reviewing my travel plans. After the "hits" I began hearing voices in my car, as well as from externally. The voices and/or broadcasts I am hearing are mainly derogatory, pornographic, and/or threatening in nature and, at times, have caused me to get confused that may or may not become problematical when driving. There are also broadcasts that sound as if they are trying to recruit or lure me into sex trafficking, as they state that I have no money, etc. Lastly, I am being told that I am unloved, have no family, and that my family is somewhere else - that I can have a baby, etc., - that "You are one of us." [sic] Since leaving my father's home ([XXX]), there have also been several incidents of Satellite Terrorism and Havana Syndrome associated with various locations: Erie, PA to Texas to North Carolina, etc. - at every hotel, rest stop, while sitting in my car, etc. I believe someone is trying to abduct me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
- Electrical system · Service brakes
received CUSTOMER SUPPORT PROGRAM 24LE01 NOTIFICATION for issues related to Brake Booster and Brake Booster Pump Assemblies. Indicator lights, such as Master Warning Light (Yellow) and SLOP Indicator (Yellow) have appeared while reversing out of a parking spot when no water puddles are present…
received CUSTOMER SUPPORT PROGRAM 24LE01 NOTIFICATION for issues related to Brake Booster and Brake Booster Pump Assemblies. Indicator lights, such as Master Warning Light (Yellow) and SLOP Indicator (Yellow) have appeared while reversing out of a parking spot when no water puddles are present and moving foward (clear day/road) where the vehicle doesn't catch the gear to move initially. Once braking, the system seems to reset itself and allows for a "normal drive". The experience is intermittent, and not often- the dashboard warning lights come on infrequently and is not consistent. Lexus Dealer/Service Shop advised a charge of $145 to look for diagnostic codes C1391, C1252, C1256, C1253. If they find these codes, then they will check the extended warranty to determine if they will charge you or not under their customer support program which really doesn't tell the car owner one way or another. The service adviser said only a Lexus authorized dealer can check for the diagnostic codes and can't be obtained from a traditional code reader at retail outlets such as Autozone, or OReilly, etc. The issues with the Brake Booster and Brake Booster Pump Assemblies sounds like a critical issue with deadly affects if not looked into. The method of the dealer seems shady to get this looked at and for a price to be passed on to the car owner.
- Electrical system · Fuel/propulsion system · Power train
The following two events happened during the first week of April 2024 EVENT #1: While driving at 65 MPH on a freeway, the car decelerated and failed to travel above 40 MPH. Simultaneously, three warming lights appeared on the dash: a yellow triangle, the check engine light and a "CHECK HYBRID SYSTEM" warning. EVENT # 2: Same symptoms and dash displays as event number one while traveling at 40 miles up a hill.
- Service brakes
I noticed that the brakes felt a bit weird when engaged. I felt a touch on the brakes and heard as if the abs pump was pumping. Thinking it was something of a fluke, I didnt pay any further attention to it. After not driving the car for couple of days, when I turned on the car a day ago the warning…
I noticed that the brakes felt a bit weird when engaged. I felt a touch on the brakes and heard as if the abs pump was pumping. Thinking it was something of a fluke, I didnt pay any further attention to it. After not driving the car for couple of days, when I turned on the car a day ago the warning (!, brake, ABS, and traction control lights) are all lit up on my 2015 Lexus CT200h. After doing some research, I have found an old recall for Lexus CT200 H for (2011-2014) see (L-SB-0009-210) from May 11,2021 letter online. A code scan revealed a C1391 error, indicating an abnormal leak in the accumulator. This ABS module is the same as the recalled Toyota ABS module. Please this could be dangerous to me and my family.
- Service brakes
Urgent Safety Complaint Regarding Brake System Failure and Manufacturer's Extended Warranty Acknowledgment To Whom It May Concern, I am writing to formally file a complaint concerning a critical safety issue with my vehicle, which has significantly impacted its braking system. This issue not only…
Urgent Safety Complaint Regarding Brake System Failure and Manufacturer's Extended Warranty Acknowledgment To Whom It May Concern, I am writing to formally file a complaint concerning a critical safety issue with my vehicle, which has significantly impacted its braking system. This issue not only presents a severe risk to my safety and that of other road users but has also been acknowledged by the manufacturer through the issuance of an extended warranty for this specific malfunction. Approximately one month prior to the complete failure, my vehicle began emitting an unusual hissing noise from the brake pedal area, leading to a near-total loss of braking functionality. The incident was characterized by the activation of the Anti-lock Braking System (ABS), traction control, and brake warning lights, accompanied by a repetitive buzzing noise every 5-10 seconds related to the brake system's charging mechanism. The brake pedal became exceedingly soft, rendering the vehicle's brakes nearly non-existent. Despite the vehicle being only a year and a half old and previously showing no major issues, this braking system failure occurred suddenly and without warning. However, in light of the manufacturer's recent communication regarding the extended warranty for this specific problem, it is clear that this is a known issue that poses a significant safety risk. Given the manufacturer's acknowledgment of the defect through the extended warranty, I urge the National Highway Traffic Safety Administration to investigate this matter with heightened urgency. The potential for harm not only to myself but to other individuals on the road necessitates prompt and decisive action to ensure the safety and reliability of affected vehicles. I am prepared to provide further information and cooperate fully with any investigations into this critical safety issue. Thank you for your immediate attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Service brakes
Brake master cylinder/accumulator failure occurred and multiple lights (ABS/TCS/(!)/BRAKE) appeared on the instrument cluster. Brake pedal response drastically decreased resulting in potentially extremely dangerous situation occurring while the vehicle is in motion
- Service brakes
I noticed that the !, brake, ABS, and traction control lights are all illuminated on my 2015 Lexus CT200h. A code scan revealed a C1391 error, indicating an abnormal leak in the accumulator. This ABS module is the same as the recalled Toyota ABS module.
- Forward collision avoidance › Automatic emergency braking · Service brakes · Vehicle speed control
A common problem with these Lexus ct200h, as well as Toyota Prius V models, are that the brake accumulators begin to leak internally, as they share the same part numbers. Therefore, the actuator pumpwill buzz every few seconds trying to keep pressure in the braking system to a safe operating level…
A common problem with these Lexus ct200h, as well as Toyota Prius V models, are that the brake accumulators begin to leak internally, as they share the same part numbers. Therefore, the actuator pumpwill buzz every few seconds trying to keep pressure in the braking system to a safe operating level of gas pressure,to no avail due tothisleak inthe accumulator. After it quits buzzing, say shutting the car off, you can hear the air leak “hiss”pressure away. as you may know tons and tons of articles on this issue online as this is a major safety concern. Many have had Toyota replace the part free of charge as well due to the extended 10 year, or 150k miles, in whichever comes first. warranty. This may be perhaps because there are several more prius on the road than this rare Lexus 200h Just look up “c1391 danger” and see what comes up. I’m not trying to get [XXX], but in my opinion, as well as many, it is pathetic that an issue in which endangers the lives of others due this brake failure is not further addressed. There is Not much stopping distances when and after this suddenly occurs. In the process, the abs, traction control, brake, a yellow exclamation mark, lights suddenly all come on the dash at once and the brake feels like a sponge very suddenly, as it did me with my 4 year old daughter in the car seat. There are no external brake fluid leaks involved. for this actuator. Toyota covers it under extended warranty, although it appears as though Lexus does not(?), this is a major safety hazard and concern for a heavy amount on several different websites. The trouble code is.: C1391. If I can find the article, it happened to a lady after losing control and crashed because of this, so she went to Lexus and drives something else now. Also, I went to The Lexus of Louisville today and he said “nope” no recalls, after looking my vin #up. It would rather be an extended warranty, first of all I’d think. Thank you for taking the time to read this. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
- Unknown or other
I'm not sure
- Electrical system · Steering · Unknown or other
My vehicle was in an accident on the freeway when my steering wheel started to wiggle- within 3 seconds my steering wheel violently steering left to right uncontrollably that caused the vehicle to spin out of control on the freeway causing a total loss collision. my vehicle has been serviced…
My vehicle was in an accident on the freeway when my steering wheel started to wiggle- within 3 seconds my steering wheel violently steering left to right uncontrollably that caused the vehicle to spin out of control on the freeway causing a total loss collision. my vehicle has been serviced prior to the accident at lexus of beverly hills at jim faulk- did a full service inspection, tire rotation to make sure safely of the vehicle. The vehicle IS also still under warranty. Need investigation from lexus what caused the vehicle malfunction jthkd5bh3f224391 c1214 toyota meaning the brake booster with master cylinder (skid control ecu) monitors the hydraulic control system. The brake booster with master cylinder (skid control ecu) sets the obdii code when the hydraulic control system IS not to factory specifications. an analyst has pulled the cdr of the vehicle stating the vehicle malfunction of the lexus that caused the accident- need investigation why the vehicle did not alert me any maintenance messages, why the dealership did not alert me any precautions on the malfunction of the vehicle. The car accident resulted in the freeway shutting down, could have harmed many people due to the vehicle losing control without any notice thank you for your time
- Electronic stability control (esc) · Service brakes
There IS a noise that many of these vehicles suffer as a symptom from a problem in the brake system. It produces a honking or grunting type sound when firm pressure IS applied to the brake pedal.
- Electronic stability control (esc) · Service brakes
I have been having a loud barking sound near the driver side lower side near or behind the firewall. This occurs regularly when braking and even occurs when I depress the brake so I can turn the car on. It mostly happens when nearing a complete stop and pressing the brakes moderately. The pedal…
I have been having a loud barking sound near the driver side lower side near or behind the firewall. This occurs regularly when braking and even occurs when I depress the brake so I can turn the car on. It mostly happens when nearing a complete stop and pressing the brakes moderately. The pedal will even vibrate like a cell phone with noise. There appears slightly reduced braking response as this happens although not much. It sounds like old pipes with fluid moving through it but sharper. Very disappointing for lexus.
- Air bags
TL* the contact owned a 2015 lexus ct. While stopped in traffic, the contact's vehicle was rear ended by a 2005 subaru crossfire. The contact then crashed into a 2011 honda CR-V, hydroplaned, and crashed into the subaru crossfire. The vehicle was towed and deemed a total loss. The air bags did not…
TL* the contact owned a 2015 lexus ct. While stopped in traffic, the contact's vehicle was rear ended by a 2005 subaru crossfire. The contact then crashed into a 2011 honda CR-V, hydroplaned, and crashed into the subaru crossfire. The vehicle was towed and deemed a total loss. The air bags did not deploy. The contact sustained five bulging damaged nerves and medical attention was provided. The driver of the honda CR-V sustained unknown injuries. A police report was filed. The local dealer and manufacturer were not contacted. The failure mileage was approximately 70,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11003648The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003593The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 10244114TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10198149Pol: updates to the 2014-2021 lexus universal flat rate manual
- 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
- 10179782Ti: technical instructions for limited service campaign klg customer support program 19le05 safety connect system ? Vehicle location inaccurate
- 10179738Ti: technical instructions for limited service campaign klg customer support program 19le05 safety connect system ? Vehicle location inaccurate
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10168534Technical instructions: technical instructions for limited service campaign klg customer support program 19le05 safety connect system ? Vehicle location inaccurate certain 2011 ? 2017 model year LS, 2013 ? 2016 model year LS hybrid, 2011 ? 2017 model year GS, 2016 ? 2017 model year gs-f, 2013 ? 2017 model year GS hybrid, 2010 ? 2017 model year IS, 2011 ? 2015 model year is-c, 2013 ? 2014 model year is-f, 2015 ? 2017 model year RC, 2015 ? 2017 model year rc-f, 2011 ? 2017 model year ct, 2010 ? 2017 model year RX, 2010 ? 2017 model year RX hybrid, 2015 ? 2017 model year NX, 2015 ? 2017 model year NX hybrid, 2010 ? 2017 model year LX, 2010 ? 2018 model year GX, 2010 ? 2017 model year ES, 2013 ? 2017 model year ES hybrid updated 10/17/2019
- 10166022Technical instructions: technical instructions for limited service campaign safety connect system ? Vehicle location inaccurate certain 2011 ? 2017 model year LS, 2013 ? 2016 model year LS hybrid, 2011 ? 2017 model year GS, 2016 ? 2017 model year gs-f, 2013 ? 2017 model year GS hybrid, 2010 ? 2017 model year IS, 2011 ? 2015 model year is-c, 2013 ? 2014 model year is-f, 2015 ? 2017 model year RC, 2015 ? 2017 model year rc-f, 2011 ? 2017 model year ct, 2010 ? 2017 model year RX, 2010 ? 2017 model year RX hybrid, 2015 ? 2017 model year NX, 2015 ? 2017 model year NX hybrid, 2013 ? 2017 model year LX, 2013 ? 2018 model year GX, 2010 ? 2017 model year ES, updated 9/13/2019
- 10166019Technical instructions: technical instructions for limited service campaign safety connect system ? Vehicle location inaccurate certain 2011 ? 2017 model year LS, 2013 ? 2016 model year LS hybrid, 2011 ? 2017 model year GS, 2016 ? 2017 model year gs-f, 2013 ? 2017 model year GS hybrid, 2010 ? 2017 model year IS, 2011 ? 2015 model year is-c, 2013 ? 2014 model year is-f, 2015 ? 2017 model year RC, 2015 ? 2017 model year rc-f, 2011 ? 2017 model year ct, 2010 ? 2017 model year RX, 2010 ? 2017 model year RX hybrid, 2015 ? 2017 model year NX, 2015 ? 2017 model year NX hybrid, 2013 ? 2017 model year LX, 2013 ? 2018 model year GX, 2010 ? 2017 model year ES, 2013 ? 2017 model year ES hybrid
- 10166017Technical instructions: technical instructions for limited service campaign safety connect system ? Vehicle location inaccurate certain 2011 ? 2017 model year LS, 2013 ? 2016 model year LS hybrid, 2011 ? 2017 model year GS, 2016 ? 2017 model year gs-f, 2013 ? 2017 model year GS hybrid, 2010 ? 2017 model year IS, 2011 ? 2015 model year is-c, 2013 ? 2014 model year is-f, 2015 ? 2017 model year RC, 2015 ? 2017 model year rc-f, 2011 ? 2017 model year ct, 2010 ? 2017 model year RX, 2010 ? 2017 model year RX hybrid, 2015 ? 2017 model year NX, 2015 ? 2017 model year NX hybrid, 2013 ? 2017 model year LX, 2013 ? 2018 model year GX, 2010 ? 2017 model year ES, 2013 ? 2017 model year ES hybrid
- 10166016Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
- 10166015Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
- 10166013Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
- 10060770Summary to be provided on a future date.
Every Lexus CT model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.