2012 Lexus CT Hybrid

Recalls

1 recall names the 2012 Lexus CT Hybrid. Newest first.

• Air bags › Side/window

  Jun 30, 2016NHTSA 16V487000482,002 vehicles

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

  Risk and remedy

  Risk

  If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

  Remedy

  Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.

  Full recall details →

Owner complaints

What owners report most

1. Air bags3
2. Electrical system2
3. Engine2
4. Exterior lighting2
5. Service brakes2
6. Service brakes, hydraulic1
7. Steering1
8. Vehicle speed control1

Latest complaints

• Jul 11, 2023FL105,297 mi
  Service brakes, hydraulic
  The contact's son owns a 2012 Lexus CT200H. The contact stated that while his son was driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to respond. An unknown warning light was illuminated. The contact's son veered to the side of the road and parked the vehicle.…

  The contact's son owns a 2012 Lexus CT200H. The contact stated that while his son was driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to respond. An unknown warning light was illuminated. The contact's son veered to the side of the road and parked the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed that the brake actuator and the brake pump needed to be replaced. The vehicle was not repaired. The vehicle was towed to the local dealer, where the same diagnostic result was provided. The dealer related the failure to an unknown independent recall. The vehicle was towed back to the independent mechanic. The manufacturer was notified of the failure and informed the contact that the recall had expired; however, they would consider assisting with the repair if the dealer completed the repair. The vehicle was towed to a second dealer, Lexus of Tampa Bay (5852 N Dale Mabry Hwy, Tampa, FL 33614) and was repaired; however, the manufacturer denied assistance in covering the repair. The failure mileage was approximately 105,297.

• Dec 16, 2020VA43,000 mi
  Exterior lighting › Headlights › Bulbs
  TL* the contact owns a 2012 lexus ct 200H. The contact stated while driving 40 mph, the low-beam headlights turned off independently. The contact stated no warning light was illuminated. The contact continued driving with the hi-beams activated. The vehicle was taken to an unknown dealer and was…

  TL* the contact owns a 2012 lexus ct 200H. The contact stated while driving 40 mph, the low-beam headlights turned off independently. The contact stated no warning light was illuminated. The contact continued driving with the hi-beams activated. The vehicle was taken to an unknown dealer and was diagnosed with needing low-beam bulbs to be replaced. The vehicle was repaired however, the failure recurred several times. The manufacturer had been informed of failure. The failure mileage was approximately 43,000.

• Jul 30, 2020VA55,000 mi
  Service brakes
  TL* the contact owns a 2012 lexus ct200h. The contact stated that while driving over bumpy roads or uneven pavement, there was a delay between when the brake pedal was depressed and when the brakes would engage, extending the braking distance. The vehicle was taken to lindsay lexus of alexandria…

  TL* the contact owns a 2012 lexus ct200h. The contact stated that while driving over bumpy roads or uneven pavement, there was a delay between when the brake pedal was depressed and when the brakes would engage, extending the braking distance. The vehicle was taken to lindsay lexus of alexandria (3410 king st, alexandria, va 22302, 571-982-7873) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.

• Sep 5, 2018VT
  Air bags
  TL* the contact owns a 2012 lexus ct 200H. The contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the contact was unable to get the recall repair completed because no technicians were willing to assist. The contact stated that the manufacturer exceeded a…

  TL* the contact owns a 2012 lexus ct 200H. The contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the contact was unable to get the recall repair completed because no technicians were willing to assist. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Spark toyota (4855 us-501, myrtle beach, sc) was contacted and stated that they did not have a certified lexus technician. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• Apr 28, 2018CA122,000 mi
  Engine
  Engine knock during idle in morning (cool conditions, not cold).but still smooth driving and no other observed issues. Then two days later threw code p0301 misfire, and next day white smoke (coolent reservoir decrease) and appears to be blown head gasket. Engine only 122K miles, fully serviced with…

  Engine knock during idle in morning (cool conditions, not cold).but still smooth driving and no other observed issues. Then two days later threw code p0301 misfire, and next day white smoke (coolent reservoir decrease) and appears to be blown head gasket. Engine only 122K miles, fully serviced with spark plug change at 119K. Nhtsa service bulletin l-sb-0028-13 may indicate link to egr valve/line blockage. Dealer non-responsive.

• Apr 12, 2018TX68,000 mi
  Service brakes · Vehicle speed control

  Pressing the brake pedal when going over a bump or patchy road the car seems to lose control. It feels like the brake calipers have let go and the sensation of a car lunging forward with no driver control. I have experienced this when traveling under 50mph and I've had to hit the brakes in an abrupt fashion. this has occurred multiple times in the past year.

• Oct 23, 2017SC
  Air bags

  Takata recall. I have been notified by tk holdings, inc., that my vehicle contains a defective airbag inflator and IS under recall. I have notified my local dealer, hendrick lexus, and have been told that replacement parts are not available and that they have no date when parts will be available.

• Apr 20, 2017IN
  Air bags
  TL* the contact owns a 2012 lexus ct 200H. The contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle…

  TL* the contact owns a 2012 lexus ct 200H. The contact received notification of nhtsa campaign number: 16v487000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• Feb 7, 2017FL40,000 mi
  Electrical system · Engine · Steering
  1) a light in a dashboard came on saying "check hybrid system", I took it to the lexus dealer , they changed the non hybrid battery), charged me $350 for it and reset the computer. 2) a week after, the light started appearing again with the same message, the message appeared in the morning, in…

  1) a light in a dashboard came on saying "check hybrid system", I took it to the lexus dealer , they changed the non hybrid battery), charged me $350 for it and reset the computer. 2) a week after, the light started appearing again with the same message, the message appeared in the morning, in the way back home, coming out of the speedway , all the lights in the dashboard came off (brakes, engine, all of them) and I lost complete control of the car: no brakes, no steering, no nothing. I tried restarting the car again, it did, and the next day was driven to the dealer again. They took it in, had it over 2 days, said that they found a "loose cap in the hybrid battery", reset the computer one more time and gave the car back to me. 3) the car did not feel the same, it was like if the switch between hybrid and gas model was off, too accelerated or something, but for the most part no major issues until yesterday (a week and a half after the previous incident). Same thing happened this time, while driving the car, all the lights on the dashboard came on and the car lost everything: brakes, steering....impossible to control. I was lucky one more time and nobody was hurt . This time the car did not start again. We called a tow truck and sent it to the dealer. loosing absolute control of the vehicle IS not aceptable. I felt I was trapped in a killing machine. This complete system failure happens while driving. I communicated this to lexus.

• Aug 30, 2016GA90,000 mi
  Electrical system · Exterior lighting

  Each time the fog lamps are used, seems the electrical system pops the fog lamp glass. This has happened 3 times on both driver and passenger side. Including piping of the factory fog lamps that came on the vehicle and then the replacements. The fog lamps cannot be used without popping.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007456Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11006162Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11005121Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11005063Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11003650To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11003648The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
• 11003643Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003642Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
• 11003641Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
• 11003595To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11003593The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
• 11003588Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003587Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
• 11003586Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
• 10230353TI: 19LE05 Expired December 1, 2022
• 10230352DP: Limited Service Campaign KLG expired December 01, 2022
• 10230351TI: 19LE05 Expired December 1, 2022
• 10230350DP: Customer Support Program 19LE05 expired December 1, 2022.
• 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
• 10213903TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
• 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
• 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
• 10205384DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired
• 10205383Spots in Window Glass - vehicle exterior
• 10205379Characteristics of Facetime Audio Calls using - All 2012-2014 My Models
• 10205378When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made.
• 10205377XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio
• 10205376Window and Windshield kProduct Report Tips - Multiple Vehicles
• 10205375Window and Windshield kProduct Report Tips - Multiple Vehicles
• 10205371Navigation and Audio System Update/ Upgrade USB Directory.
• 10205365Vehicle no start, Start Stop Run Button LED - Lexus Models with Smart Key with LED
• 10205359Oil Viscosity Applicability and Cfhange Interval Guide
• 10205358Oil Viscosity Applicability and Cfhange Interval Guide
• 10205355HV Transaxle Repair Components Available
• 10205354HDD Navigation Kprogrlam Setup
• 10205352Windshield Wiper Blade Maintenance and cleaning
• 10205349High Voltage (HV) Battery Rescue Charge (HEV Workstation/GRX-5100
• 10205346Auto matic Transmission Replacement kPrecautions
• 10205341HDD Navigation Program Setup
• 10205340HVAC Odor Maintenance

Every Lexus CT Hybrid model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.