2014 Lexus ES Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lexus › ES Hybrid › 2014
These records cover every 2014 Lexus ES Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2014 Lexus ES Hybrid. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment.…
Risk and remedy
Risk
A vehicle that unexpectedly brakes increases the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
Owner complaints
10 complaints3 involved a crash1 injuries
What owners report most
Latest complaints
- Visibility/wiper
Driving on highway, 60mph. Friday jan 17TH, 2020. 5PM. Cold out. Hear loud sound like gun shot. Startled me. thought tire blew so pulled to shoulder on highway. tires were fine and was like what the heck. Got back in car started to get back on highway and heard noise above my head. Looked up…
Driving on highway, 60mph. Friday jan 17TH, 2020. 5PM. Cold out. Hear loud sound like gun shot. Startled me. thought tire blew so pulled to shoulder on highway. tires were fine and was like what the heck. Got back in car started to get back on highway and heard noise above my head. Looked up sliding door to sunroof vibrating. Slide open a bit and sunroof glass was gone. Pulled back over and got out and looked. Glass just exploded and big hole, see pics. nothing fell on it or hit it. next day shopped vac the glass and now waiting to get fixed.
- Electronic stability control (esc) · Service brakes · Vehicle speed control
The car had a mind of it's own when I was backing out a parking spot it wouldn't allow me to press down the brake(like the ABS was fighting me) to stop before it shortly crashed into a concrete pillar and then when I put it in drive it took off on me and crashed/stopped into a fence again wouldn't…
The car had a mind of it's own when I was backing out a parking spot it wouldn't allow me to press down the brake(like the ABS was fighting me) to stop before it shortly crashed into a concrete pillar and then when I put it in drive it took off on me and crashed/stopped into a fence again wouldn't press down the brake to allow me to stop it before it crashed into a guard railing/fence. I quickly turned it off and back on before trying to back out of the crash and it acted fine after that. my deductible some how was $2,500 so I've yet to fix it because of the outrageous price since the accident the end of october of 2018(today's date 7-9-2019) since lexus wouldn't follow up on this when I tried to contact them when this accident happened. I'm going to have to default on this car since it's just dead weight and I can't use it as I attended it to be my ride share car(lyft, uber, turo) to help make ends meet with my single income single parenthood household.
- Electrical system
Cpsc: the consumer stated that the smart ride device caused the lights on his dashboard to malfunction (ABS light, brake light, etc.). Which caused him to have an accident in his car. *Dt *js
- Structure › Body
My car has spoiler build on its trunk lid which caused the trunk lid to come down during minor wind causing serious body injury resulting in multiple stiches. From the examination of the vehicle, it was found that lexus did not leave air vent between the spoiler and surface if the trunk lid…
My car has spoiler build on its trunk lid which caused the trunk lid to come down during minor wind causing serious body injury resulting in multiple stiches. From the examination of the vehicle, it was found that lexus did not leave air vent between the spoiler and surface if the trunk lid creating an air pocket resulting in smashing down the lid at extreme high speed. This incident happened when vehicle was parked in parking lot and I was filling the trunk with purchased groceries. from the airflow test we performed it was clear that lexus did not leave air vent to purge the air out, provide trunk lid more stability to stay open. Its also visible the trunk lid has weak hinges that hold the lid up when open and missing safety bars. the lid its self has sharp edges with no protective lining, hence act like a blade when lid hits any person. Lexus has inspected my vehicle and no report has been shared to me till I file this complain. I feel its design defect. The spoiler was installed for good reason, however lexus may not have performed safety tested when the trunk lid IS in open conditions.
- Electrical system · Fuel/propulsion system · Service brakes, hydraulic · Vehicle speed control
When I was pulling out of a parking spot in reverse the brake was fighting me so it kept going into a concrete pillar then when I shifted it into drive it did it again and now matter how hard I pressed the brake it couldn't of stopped till it ran into a fence not far in front of the car when it hit…
When I was pulling out of a parking spot in reverse the brake was fighting me so it kept going into a concrete pillar then when I shifted it into drive it did it again and now matter how hard I pressed the brake it couldn't of stopped till it ran into a fence not far in front of the car when it hit the concrete pillar. I quickly turned it off and back on then it responded accordly then. it was like the ABS was fighting me when I was pressing the brake and not allowing me brake to be pressed to slow/stop the car both first in reverse then forward to pull away from the crash.
- Unknown or other
Every time I turn on the ac smell stinks . Even I replaced all air filters. I heard toyota camry had same issues
- Unknown or other
While driving through downtown atlanta (moderate speed), on a saturday (no construction), and nowhere near any overpass (falling objects), our unopened sunroof exploded. we heard a loud "bang", and thought we had suffered a tire blowout, followed by another loud noise a few seconds later and could…
While driving through downtown atlanta (moderate speed), on a saturday (no construction), and nowhere near any overpass (falling objects), our unopened sunroof exploded. we heard a loud "bang", and thought we had suffered a tire blowout, followed by another loud noise a few seconds later and could see something in the rear view mirror flying off the back of the roof. when we were able to pull over and stop, we found the glass in our sunroof had disintegrated.
- Engine
Hybrid engine not fully working , estimated mpg 40 mpg car IS only getting now 22.5 and IS getting worse. My wife had the same problem with her lexus hybrid and the dealer denied problem for 3 months until they sent a serviceman from california to fix problem .
- Forward collision avoidance
TL* the contact owns a 2014 lexus es300h. The contact received notification of nhtsa campaign number: 15v728000 (forward collision avoidance) however, the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
TL* the contact owns a 2014 lexus es300h. The contact received notification of nhtsa campaign number: 15v728000 (forward collision avoidance) however, the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Electrical system
TL* the contact owns a 2014 lexus es300h. The contact received a notification of nhtsa campaign number: 15v728000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. updated 03/09/16*lj *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007456Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006162Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005121Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005063Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11003648The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003643Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003642Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
- 11003641Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
- 11003593The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003588Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003587Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
- 11003586Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
- 10230353TI: 19LE05 Expired December 1, 2022
- 10230352DP: Limited Service Campaign KLG expired December 01, 2022
- 10230351TI: 19LE05 Expired December 1, 2022
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10213903TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
- 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10207962TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205385Bluetooth Connectivity for Apple Devices Upgraded to iOS 8.0.X
- 10205384DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired
- 10205383Spots in Window Glass - vehicle exterior
- 10205381Intermittent Audio from Podcasts on iPhones Running iOS 7.0
- 10205380How to play itunes radio using the vehicle's Audio System
- 10205379Characteristics of Facetime Audio Calls using - All 2012-2014 My Models
- 10205378When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made.
- 10205377XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio
- 10205376Window and Windshield kProduct Report Tips - Multiple Vehicles
- 10205375Window and Windshield kProduct Report Tips - Multiple Vehicles
- 10205371Navigation and Audio System Update/ Upgrade USB Directory.
- 10205369Navigation and Audio System Update/ Upgrade USB Directory
- 10205368Phone Call History deletion Audio/Visual/Telematics All 2013-14 Lexus
- 10205367Phone Call History Deletion on Vehicles with Entune - Audio/Visual/Telematics
- 10205359Oil Viscosity Applicability and Cfhange Interval Guide
- 10205358Oil Viscosity Applicability and Cfhange Interval Guide
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205349High Voltage (HV) Battery Rescue Charge (HEV Workstation/GRX-5100
- 10205344HDD navigation Map kUpdate Process (EMV-N)
- 10205343HDD Navigation Gracenote Database Update Process (EMV-N)
Every Lexus ES Hybrid model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.