2000 Lexus LS400
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lexus › LS400 › 2000
These records cover every 2000 Lexus LS400. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2000 Lexus LS400. Newest first.
Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above. some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
Risk and remedy
Risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
Remedy
Pro-a motors will notify owners and offer to repurchase the lamps. the recall began on april 3, 2006. owners may contact pro-a motors at 323-838-2988.
Owner complaints
12 complaints3 involved a crash2 injuries
What owners report most
Latest complaints
- Electrical system
Owner was driving an a busy street at 25 miles per hour and noticed the instrument cluster was not working. owner drove vehicle into a parking lot. Vehicle was stopped. Vehicle was restarted and instrument cluster began to function again. Owner drove the vehicle from the parking lot, hit a small…
Owner was driving an a busy street at 25 miles per hour and noticed the instrument cluster was not working. owner drove vehicle into a parking lot. Vehicle was stopped. Vehicle was restarted and instrument cluster began to function again. Owner drove the vehicle from the parking lot, hit a small pothole. The instrument cluster failed again. owner took the vehicle to dealer. vehicle was inspected and the instrument panel, circuit board and gauge kit were replace at a cost of $1335.02. *tr
- Power train
Vehicle was taken to dealer for master key addition . master key was made by dealer and was defective causing damage to ignition. (21 april 2014) at intervals key could not be removed from ignition. Ignition would lock. Dealer refused to replace key or to refund $186.00 paid by owner for…
Vehicle was taken to dealer for master key addition . master key was made by dealer and was defective causing damage to ignition. (21 april 2014) at intervals key could not be removed from ignition. Ignition would lock. Dealer refused to replace key or to refund $186.00 paid by owner for additional master key. tires 4-03-2014 as apart of the vehicle inspection tires were checked by technician, deemed to be safe. cracks became noticeable in the side walls of the tires on 6-17-2014. new tires were placed on vehicle by different company on 6-17-2014 this company determined all four of the tires to be rotten and not safe to be used as a spare. Old rotten tires remain in the possession of this owner. *tr
- Electrical system › Ignition · Equipment · Power train · Tires
TL* the contact owns a 2000 lexus ls400. The contact had a new key made for her vehicle, which caused the ignition to fail. The vehicle would stall and the contact would be unable to remove the key from the ignition. The vehicle was not diagnosed or repaired. The manufacturer was notified. The…
TL* the contact owns a 2000 lexus ls400. The contact had a new key made for her vehicle, which caused the ignition to fail. The vehicle would stall and the contact would be unable to remove the key from the ignition. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 104,000. Updated 09/16/14*lj the consumer stated the dealer refused to replace the key or refund the cost of the batteries. The dealer failed to determine that the tires were rotten during service check, failed to provide working batteries for keys and original copy of key. There was an overflow of transmission fluid four times. updated 1/16/2015 *js
- Vehicle speed control
TL* the contact owns a 2000 lexus ls400. The contact stated that while slowly pulling into a parking lot, the vehicle suddenly accelerated abnormally. The vehicle crashed into a wall and the air bags deployed. The vehicle was destroyed. The dealer was notified and advised that they would investigate the failure. The failure and current mileages were 100,000.
- Electrical system
Tl*the contact owns a 2000 lexus ls400. while driving 15 mph, the speedometer dial remained on zero and never registered the speed. the vehicle was taken to the dealer for inspection and they stated that the entire instrument panel needed to be replaced. the speedometer could not be repaired…
Tl*the contact owns a 2000 lexus ls400. while driving 15 mph, the speedometer dial remained on zero and never registered the speed. the vehicle was taken to the dealer for inspection and they stated that the entire instrument panel needed to be replaced. the speedometer could not be repaired until the entire cluster failed. the repair would cost $1,500. the speedometer IS currently working again without being repaired; however, it could fail again at any moment. the manufacturer was not notified. the failure mileage was 44,000 and current mileage was 50,073.
- Vehicle speed control
2000 lexus ls400 lurched forward numerous times while brake pedal was depressed. *Kb *nm
- Vehicle speed control
Dt: the caller said while driving 50 mph the vehicle accelerated to a faster speed very quickly. There was an accident. The caller sustained injuries. a police report was taken. The caller said the vehicle was accelerating without warning for about a year. The caller called the manufacturer…
Dt: the caller said while driving 50 mph the vehicle accelerated to a faster speed very quickly. There was an accident. The caller sustained injuries. a police report was taken. The caller said the vehicle was accelerating without warning for about a year. The caller called the manufacturer the day of the accident and told them about the problem. Dealer said they would get back to him. He was told nothing was wrong with the car a few weeks before the accident. Dealer was contacted after the accident, and they said they will set up an appointment to find the cause of the problem. On september 26, 2005 at 8:00 am, manufacturer said they would call in two days. this was before the accident. After the accident they said they would come and look at the vehicle. The caller said she called manufacturer again on september 27, 2005 at 9:00 am to tell them of the accident, they said someone would call back. On september 28, 2005 manufacturer said it would take six to eight weeks to look at the vehicle. The caller told them they were going to sue, and the manufacturer said they will not come to look at the vehicle. *Ak
- Vehicle speed control
After starting the vehicle, it suddenly accelerated at a high speed. The condition caused the vehicle to hit three parked vehicles and one vehicle in motion. The consumer received minor injuries to her face due to air bag deployment. The other driver and passenger of the other vehicles appeared to show no injury. *Jb
- Vehicle speed control
Three events occurred where my 2000 lexus 400 accelerated on its own in beginning to start moving by releasing my foot from the brake. the first incident occured in cannon falls mn. we had come to a stop at a stop light and when the traffic started moving I lifted my toe from the brake and the…
Three events occurred where my 2000 lexus 400 accelerated on its own in beginning to start moving by releasing my foot from the brake. the first incident occured in cannon falls mn. we had come to a stop at a stop light and when the traffic started moving I lifted my toe from the brake and the car leaped forward --- I immediately slammed on the brake again since my toe was still on the brake. it lurched several times and then quite. I barely stopped it before hitting the car in front of me. it happened again the same way several weeks later but not as violent. the third time happened as I was bringing my car into lexus to diagnosis the problem. this time it violently leapt forward causing me to brace myself on the steering wheel to get more leverage on the brake. it lurched forward what seemed to be in jumps of six inches to a foot with me pushing as hard as I could on the brake. finally I had the presence of mind to shift into neutral. again I barely was able to stop it before hitting the car in front of me. this IS a highly dangerous condition and I have told lexus I will not drive the car again until it IS fixed. lexus IS looking at it and so far claims that nothing IS wrong. ie nothing can be found with the diagnostics. I am willing to let nhtsa have the car for testing if I can get replacement transportation during the testing. norm talsoe. *ak
- Vehicle speed control
While consumer was parking in a parking space vehicle suddenly accelerated. *Ak *nm
- Power train › Automatic transmission · Service brakes, hydraulic › Antilock/traction control/electronic limited slip
No summary listed for above vehicle. *ak
- Latches/locks/linkages › Doors › Latch
The doors automatacaly locked. I repeatedly hit the unlock button to try to unlock the doors. I then attempted to unlock the door manually with the button on the door. it still would not unlock. I went the the passenger side door and attempted to unlock the door. still the door would not unlock. then the alarm went off. the salesman got the key to get me out.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Unintended engine speed increase/sa
On may 13, 2003 the national highway traffic safety administration (nhtsa) received an april 25, 2003 letter from mr. Peter boddaert petitioning the agency to conduct a petition analysis of certain 1997 through 2000 model year lexus 300 and 400 series vehicles for problems of vehicle speed control linkages which…
On may 13, 2003 the national highway traffic safety administration (nhtsa) received an april 25, 2003 letter from mr. Peter boddaert petitioning the agency to conduct a petition analysis of certain 1997 through 2000 model year lexus 300 and 400 series vehicles for problems of vehicle speed control linkages which results in sudden, unexpected excessive (vehicle) acceleration even though there IS no pressure [sic]applied to the accelerator pedal.in support of his petition, mr. Boddaert cites a number of odi reports concerning vehicle speed control linkages in the subject vehicles.included amongst the thirty-six reports he cites IS one involving a lexus that collided with five other cars in the space of one-half mile before it could be stopped.odi found no data indicating the existence of a defect trend related to the petitioner's allegations at this time.therefore, there IS no reasonable possibility that an order concerning the notification and remedy of a safety-related defect would be issued as a result of granting mr. Boddaert's petition.consequently, in view of the need to allocate and prioritize nhtsa's limited resources to best accomplish the agency's safety mission, the petition IS denied.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205383Spots in Window Glass - vehicle exterior
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205331Immobilizer and Smart Key Reset
- 10205330Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10172820TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition.
- 10133923Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per
- 10133849A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
- 10132734TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
- 10132726TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
- 10132083Adhesive & sealant cross reference Information
- 10132074Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
- 10132006This bulletin is now obsolete. Please see L-SB-0092-13.
- 10132004The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
- 10131964Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
- 10131653TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
- 10111398LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
- 10111205LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
- 10109447TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see L-SB-0082-14.
- 10109445TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
- 10109444TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
- 10109384TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
- 10054797Lexus: information regarding the seat cover replacement, equipped with side air bags, the modifications that might negatively affect side air bag performance can result in severe injuries.
- 10005800Steering column noise. (2004 lexus ls430)
- 10000251Suspension ball joint inspection method.
- 627095Subject regarding air conditioner indicators malfunction. *Slc
- 627088Subject regarding miles since refuel display resetting. *Slc
- 622300On some vehicles, the miles since refuel display may reset to zero even though vehicle has not been refueled.*jb
- 622172On some vehicle the multifunction-info display reset to zero even though the vehicle had not been refueled.jb
- 619796Subject regarding steering wheelnut service specification.
- 619119Subject regarding new seat belt tongue plate stopper service parts.
Every Lexus LS400 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.