2023 Lexus LX
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2023 Lexus LX. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2023 Lexus LX. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Lexus LX vehicles. The front passenger seat may have insufficient clearance between the seat frame and the stopper that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of…
Risk and remedy
Risk
Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and replace the front passenger seat frame assembly, as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available, anticipated between September 17 - October 1, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB03 and 26LA03.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Toyota Tundra, Lexus LX, and 2024 Lexus GX vehicles equipped with a V35A engine. Debris from the manufacturing process may contaminate the engine and cause the main bearings to fail, which can result in an engine stall and loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will perform an inspection on the #1 main bearing using vehicle inspection software and drive data, and if necessary, replace the engine. Repairs will be performed free of charge. Owner letters were mailed August 28, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB14 and 25TA14. Lexus' numbers for this recall are 25LB07 and 25LA07. This recall expands previous NHTSA recall number 24V381.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As…
Risk and remedy
Risk
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Tundra and Lexus LX600 vehicles equipped with a V35A engine. Debris from the manufacturing process may contaminate the engine and cause the main bearings to fail, which can result in an engine stall and loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the engine assembly, free of charge. Owner letters were mailed between December 17, 2024 and February 19, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB07/24TA07 and 24LB04/24LA04.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2024 Tundra, Tundra Hybrid, Lexus LX600, and 2023-2024 Sequoia Hybrid vehicles. Unexpected vehicle movement may occur when the vehicle is in neutral and the brakes are not applied.
Risk and remedy
Risk
Unexpected vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the transmission control ECU software, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA02 and 24LA02.
Owner complaints
13 complaints
What owners report most
Latest complaints
- Power train
I received notice over a year ago that the engine in my Lexus was defective and failure could cause damage, injury or death because the engine would seize up. We drive in rural areas, often outside of cell service. We are [XXX] and to be stranded, especially at night, would be very dangerous. I…
I received notice over a year ago that the engine in my Lexus was defective and failure could cause damage, injury or death because the engine would seize up. We drive in rural areas, often outside of cell service. We are [XXX] and to be stranded, especially at night, would be very dangerous. I have made several calls to dealers and Lexus in Plano, and no one is willing to do anything about the problem they have created. They offer nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags · Engine and engine cooling · Seats
The contact owns a 2023 Lexus LS 600. The contact received notifications of NHTSA Campaign Numbers: 25V767000 (ENGINE AND ENGINE COOLING), 26V18000 (SEATS, AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not…
The contact owns a 2023 Lexus LS 600. The contact received notifications of NHTSA Campaign Numbers: 25V767000 (ENGINE AND ENGINE COOLING), 26V18000 (SEATS, AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Back over prevention › Sensing system › Camera · Engine and engine cooling
The contact owns a 2023 Lexus LX 600. The contact stated that the rearview back up camera image displayed a distorted image. Another issue, the vehicle intermittently stalled when at a complete stop and going to accelerate. The vehicle was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 41,000.
- Engine
Purchase Date of LX600: 10/26/2023 Date of Incident: 12/21/2025 While driving home (at about 65 MPH) the vehicle gave an alert on the dash which said Pull Over - Vehicle Losing Power and Shutting Down. Once this alert appeared on the dash, we had approximately 30 seconds to find a safe spot to…
Purchase Date of LX600: 10/26/2023 Date of Incident: 12/21/2025 While driving home (at about 65 MPH) the vehicle gave an alert on the dash which said Pull Over - Vehicle Losing Power and Shutting Down. Once this alert appeared on the dash, we had approximately 30 seconds to find a safe spot to pull over. The road that this happened on is a one lane road in each direction in a rural zone that is highly traveled by Semi Trucks. Luckily, there was a gravel spot on the road where we were able to stop the vehicle, just in time to avoid a catastrophe. On 12/22 we took vehicle to Lexus of Wesley Chapel where it currently is today. The Service Advisor (Sierra) confirmed this is part of the recall #25V767. Sierra stated she would contact us in 2-3 weeks for the next steps. Once this time passed, no update was provided and we reached out to the dealer again to be told they are still waiting on "corporate" for a response. We were able to get in contact with Israel - who was designated as our case manager from the Lexus Corporate Office on February 6th. He told us the only option we had was to wait an indefinite amount of time - it could be 6 months, a year or more. After this interaction we spoke to various people at the dealer and same answer was given. While everyone we speak to agrees a new engine is needed - no process has begun to fix the car. We are now in May and still not a step closer than I was on that night where I was stranded on the road.
- Engine
I am writing to report a concern regarding an unresolved safety recall for my 2023 Lexus LX 600. Lexus notified us of this recall on November 6, 2025. However, nearly four months later, the company continues to state on its website that no remedy is currently available. Given the significant…
I am writing to report a concern regarding an unresolved safety recall for my 2023 Lexus LX 600. Lexus notified us of this recall on November 6, 2025. However, nearly four months later, the company continues to state on its website that no remedy is currently available. Given the significant purchase price of this vehicle—exceeding $100,000—I find it unacceptable that a resolution has not yet been provided. I respectfully request that this matter be reviewed and that appropriate action be taken to ensure a timely and effective remedy for affected customers.
- Engine
I am filing this complaint regarding the handling of Safety Recall 25LA07 (NHTSA Recall ID 25V767) affecting my 2023 Lexus LX600. On January 2, 2026, I delivered the vehicle to the authorized Lexus dealer in Ponce, Puerto Rico, in response to the recall, which identifies potential engine knocking…
I am filing this complaint regarding the handling of Safety Recall 25LA07 (NHTSA Recall ID 25V767) affecting my 2023 Lexus LX600. On January 2, 2026, I delivered the vehicle to the authorized Lexus dealer in Ponce, Puerto Rico, in response to the recall, which identifies potential engine knocking, rough running, engine no-start, and/or loss of motive power. These conditions represent serious safety risks. Since that date, the vehicle has remained at the dealership. More than five weeks have passed, and neither the dealer nor Lexus has provided a definitive remedy, technical instructions, or a timeframe for repair. We have been told they “do not yet know” whether the solution will involve reprogramming or full engine replacement. In short, there is no clear plan or expected completion date. Because the manufacturer has acknowledged a potential engine malfunction and the increased risk of crash, my wife does not feel safe operating the vehicle. The general manager told us to keep driving the vehicle until there is any signs of malfunction of the engine, however after consulting legal counsel, we were advised not to retrieve the vehicle until the defect is fully corrected and certified as safe. Although Lexus provided a Mitsubishi rental vehicle, it is materially inferior to the LX600. Meanwhile, I continue making substantial monthly payments to Toyota Financial Services for a vehicle that has been unusable since January 2, 2026. The manufacturer is covering the rental cost (approximately half of my monthly payment), but I remain financially responsible for a luxury vehicle that cannot be used and for which no repair timeline exists. I respectfully request that NHTSA review whether the manufacturer is meeting its obligation to provide a timely and effective remedy for this safety recall. I am prepared to provide supporting documentation upon request.
- Engine · Fuel/propulsion system
Description of Incident: This is a recurring safety defect that has occurred multiple times from August 2023 to February 2026. The following description refers to the most severe incidents: 1. NATURE OF DEFECT: The vehicle experienced a sudden "Limp Mode" event where all dashboard warning lights…
Description of Incident: This is a recurring safety defect that has occurred multiple times from August 2023 to February 2026. The following description refers to the most severe incidents: 1. NATURE OF DEFECT: The vehicle experienced a sudden "Limp Mode" event where all dashboard warning lights illuminated simultaneously, followed by an immediate loss of propulsion while in motion. Subsequently, the vehicle suffered from a dangerous 3-second acceleration lag/delay. This 2023 Lexus LX 600 creates a life-threatening risk on public highways, as the driver cannot reliably control the vehicle's speed or power to avoid collisions. 2. MANUFACTURER’S ADMISSION: The vehicle has been presented to authorized Lexus dealerships. While the dealership could not provide a permanent fix, the manufacturer’s own internal tracking system now explicitly confirms: "REMEDY: NOT AVAILABLE." This is a formal admission by Lexus/Toyota that the vehicle has a catastrophic system failure with no known fix. 3. REQUESTED ACTION: Lexus/Toyota has refused to repurchase the vehicle, forcing me to drive a dangerous asset they admit they cannot repair. I request that NHTSA immediately initiate a safety investigation into this loss of propulsion and acceleration lag issue for the 2023 Lexus LX 600, especially given the "No Remedy" status. A mandatory recall is warranted.
- Engine and engine cooling
The contact owns a 2023 Lexus LX 600. The contact received notification of NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling). The contact called the dealer and the manufacturer and was informed that the remedy was not yet available. The contact stated that the dealer and the manufacturer…
The contact owns a 2023 Lexus LX 600. The contact received notification of NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling). The contact called the dealer and the manufacturer and was informed that the remedy was not yet available. The contact stated that the dealer and the manufacturer offered a stipend for a rental. The contact deferred on renting a vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
- Engine
My car suffered complete engine failure at 25,522 miles. Lexus claims that it is not in the VIN range of the recall. However, it is the exact same problem all other 2022-2023 LX600 are experiencing and being recalled for. Lexus is clearly minimizing the extent of the engine failure issue and my VIN is also part of the problem.
- Engine · Fuel/propulsion system
my problem occurs intermittenly, it occurs when i am idling at a stop. when i have to accelerate from the stop the car will lurch forward and die for approximately 3 seconds. It will then restart and drive normally, however the stopping in the middle of oncoming traffic is potentially life…
my problem occurs intermittenly, it occurs when i am idling at a stop. when i have to accelerate from the stop the car will lurch forward and die for approximately 3 seconds. It will then restart and drive normally, however the stopping in the middle of oncoming traffic is potentially life threatening. It has occurred approx 8 times since i bought the car in June 2023. I had the ECO recall done and it also occurred shortly after that. I have taken it back to the dealer and they could not recreate the problem. It occurs after idling and waiting and then accelerating quickly to merge.
- Service brakes
When I applying breaks when coming to stop, hears abnormal humming noise. Sound appears to be coming from driver front seat by breaks. Every time I apply the brakes, I hear the motor actuating, and I'm so anxious and worried that the brakes might not work. The brake is a life-threatening device…
When I applying breaks when coming to stop, hears abnormal humming noise. Sound appears to be coming from driver front seat by breaks. Every time I apply the brakes, I hear the motor actuating, and I'm so anxious and worried that the brakes might not work. The brake is a life-threatening device, so I'm very anxious. Currently, Lexus says that it is normal to make sounds and there is nothing wrong with safety, but this is not normal. And it is a brake, so it cannot be normal for safety. When I first bought the car, I didn't hear anything at all. They keep saying there's no safety issue, but I don't know when it's going to happen and I'm so nervous I remember a few years ago, a Toyota Lexus part failure to activate its brakes, killing a whole family. I hope you investigate thoroughly so that it doesn't happen again. Thank you for your hard work
- Engine
I have had several incidents of having to accelerate quickly and the engine stalled out. i reported it to the dealership and they claimed they could not recreate it and sent me on my way. Now that there is a supposed recall I would like to get my motor replaced or at least scheduled asap
- Engine
My car has had a rough idle off and on for 1 year. What is really scary is that 2 times in the last two weeks I have lost engine acceleration when pulling into traffic.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010365The table below describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.
- 11010364SECOND KEY DELIVERY PROGRAM 23LJ01 Multiple Models and Model Years Second Key Delivery Program Frequently Asked Questions
- 11010363The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
- 11010362The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
- 11010335Some 2024 model year GX 550 and 2022 2024 model year LX 600 vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse.
- 11010070The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.
- 11010069The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
- 11007456Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006162Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005185Second Key Delivery Program Frequently Asked Questions
- 11005184The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.
- 11005178A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: User Profile configuration and display. Cloud Navigation and Intelligent Voice Assistant. Mobile device connectivity. On-screen display and system settings/configuration. Security enhancements. A head unit software update is now available for 2022 LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (earlier than version 1040). This software update includes the following improvements: Cloud navigation. Intelligent assistant voice recognition. Showing and controlling explicit audio content. User interface. Bluetooth. Bug fixes. This software update removes the following feature: Hybrid radio. A head unit software update is now available for 2023 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1040 or earlier). This software update provides improved performance and capability for the following: User Profile. Over-the-air (OTA) notifications. Ability to search during a call. Bug fixes settings/configuration. Security enhancements. A head unit software update is now available for 2022 2023 model year LX 600 vehicles; 2023 2024 model year RX 350, RX 350h, RX 450h+, and RX 500h vehicles; 2022 2024 model year NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 model RZ 450e vehicles equipped with Lexus Multimedia (earlier than version 2050). This software update includes the following improvements: User interface design. Intelligent assistant. Navigation lane guidance. Phone book search. Bug fixes. A head unit software update is now available for 2022 2024 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles; 2023 2024 model year RX 350, RX 350h, RX 450h+, RX 500h, and RZ 450e vehicles; 2024 model year TX 350, TX 500h, and TX 550h+ vehicles equipped with Lexus Multimedia (earlier than version 2170). This software update includes the following improvements: User Profile. User interface. Cloud navigation. Intelligent assistant voice recognition. Bug fixes.
- 11005121Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005101Second Key Delivery Program Frequently Asked Questions
- 11005100The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
- 11005095The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.
- 11005063Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005043Second Key Delivery Program Frequently Asked Questions
- 11005042The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
- 11005037The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.
- 11003652When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations. 1. Refer to the TAS 21MM Diagnostics Pre-Call Worksheet (PCW) on the TAS case creation page. The following steps will provide some answers for the PCW. 2. Start with the vehicle running outside for 5-10 minutes in an area with no overhead obstructions. a. Enter the radio Service Menu (diagnostic mode) using Techstream or GTS+, or the manual swiping method as outlined in the Repair Manual. b. Once the Service Menu is shown, the Function Check/Setting, and Product information buttons will be used. 3. Select the Product Information button to display radio and DCM registration details. 4. Accurate GNSS Date and Time is needed for the QR code to work. From the Service Menu select Function Check/Setting > System Sensors Check to display GNSS details.
- 11003650To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11003648The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003643Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003642Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
- 11003641Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
- 11003639Some 2022 2024 model year Lexus vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. A new Configure column has been added to the GTS+ Health Check Results screen to show when configuration software is available for a specific ECU. REVISION NOTICE April 18, 2024 Rev1: Applicability has been updated to include 2024 model year GX 550, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, RZ 300e, RZ 450e, TX 350, TX 500h, and TX 550h+ vehicles. The Introduction section has been updated. The Operation Procedure section has been removed. The Standard ECU Configuration Procedure and ECU Configuration Value Writing Procedure sections have been added.
- 11003630The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.
- 11003622When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key. REVISION NOTICE April 11, 2024 Rev1: Applicability has been updated to include 2023 2024 model year LS 500, LS 500h, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, and RZ 450e and 2024 model year RZ 300e, TX 350, TX 500h, and TX 550h+ vehicles. The entire bulletin has been updated to represent GTS+ Software.
- 11003618Some 2022 2024 model year LX 600 vehicles may exhibit a rattling or buzzing noise from the windshield outer edge molding while driving above 55 mph (89 kph).
- 11003597When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations. 1. Refer to the TAS 21MM Diagnostics Pre-Call Worksheet (PCW) on the TAS case creation page. The following steps will provide some answers for the PCW. 2. Start with the vehicle running outside for 5-10 minutes in an area with no overhead obstructions. a. Enter the radio Service Menu (diagnostic mode) using Techstream or GTS+, or the manual swiping method as outlined in the Repair Manual. b. Once the Service Menu is shown, the Function Check/Setting, and Product information buttons will be used. 3. Select the Product Information button to display radio and DCM registration details. 4. Accurate GNSS Date and Time is needed for the QR code to work. From the Service Menu select Function Check/Setting > System Sensors Check to display GNSS details.
- 11003595To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11003593The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003588Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003587Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
- 11003586Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
- 11003584Some 2022 2024 model year Lexus vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. A new Configure column has been added to the GTS+ Health Check Results screen to show when configuration software is available for a specific ECU. REVISION NOTICE April 18, 2024 Rev1: Applicability has been updated to include 2024 model year GX 550, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, RZ 300e, RZ 450e, TX 350, TX 500h, and TX 550h+ vehicles. The Introduction section has been updated. The Operation Procedure section has been removed. The Standard ECU Configuration Procedure and ECU Configuration Value Writing Procedure sections have been added.
- 11003575The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.
- 11003567When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key. REVISION NOTICE April 11, 2024 Rev1: Applicability has been updated to include 2023 2024 model year LS 500, LS 500h, LX 600, NX 250, NX 350, NX 350h, NX 450h+, RX 350, RX 350h, RX 450h+, RX 500h, and RZ 450e and 2024 model year RZ 300e, TX 350, TX 500h, and TX 550h+ vehicles. The entire bulletin has been updated to represent GTS+ Software.
- 11003563Some 2022 2024 model year LX 600 vehicles may exhibit a rattling or buzzing noise from the windshield outer edge molding while driving above 55 mph (89 kph).
Every Lexus LX model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.