2019 Lexus NX

Recalls

1 recall names the 2019 Lexus NX. Newest first.

• Fuel system, gasoline › Delivery › Fuel pump

  Jan 22, 2025NHTSA 25V028000858 vehicles

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.

  Risk and remedy

  Risk

  Fuel pump failure can cause an engine stall, increasing the risk of a crash.

  Remedy

  Dealers will replace the fuel pump assembly, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA01 and 25LA01.

  Full recall details →

Owner complaints

What owners report most

1. Fuel/propulsion system11
2. Service brakes5
3. Forward collision avoidance4
4. Unknown or other3
5. Power train3
6. Back over prevention2
7. Structure2
8. Fuel system, gasoline2
9. Engine and engine cooling2
10. Wheels1

Latest complaints

• Aug 6, 2026CA103,755 mi
  Engine and engine cooling
  The contact owns a 2019 Lexus NX-300H. The contact stated that while driving uphill at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The dealer was contacted, and the vehicle was diagnosed. The contact was informed that there was coolant leaking into the engine…

  The contact owns a 2019 Lexus NX-300H. The contact stated that while driving uphill at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The dealer was contacted, and the vehicle was diagnosed. The contact was informed that there was coolant leaking into the engine block and that the engine needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 103,755.

• Apr 17, 2026NC
  Fuel/propulsion system

  While the car was idled at a stop light, the warning "reduce engine powere appeared". I took the car to the vehicle and learned this was linked to code P125d71 for fuel pump valve control- a known recall

• Apr 3, 2026CT
  Back over prevention › Warnings · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
  In heavy rain situations I get an error message stating all front active safety systems (forward collision warning, etc.) do not work. The error states to clean or clear the front sensors of the vehicle. There is nothing blocking the sensors but in heavy weather these situations become much more…

  In heavy rain situations I get an error message stating all front active safety systems (forward collision warning, etc.) do not work. The error states to clean or clear the front sensors of the vehicle. There is nothing blocking the sensors but in heavy weather these situations become much more important. Lexus states this is normal when heavy water situations come into play. I understand for going through flood waters but I don't believe it should be in heavy rain. I feel this is a major safety hazard that should come with warnings.

• Feb 11, 2026FL
  Fuel/propulsion system
  Car was running normally and going at 50mph then all of a sudden car abruptly lost power and went to 10mph and dashboard lit up. Very scary as we also had our kids in the car--I can only imagine how dangerous this would have been if we had been on the highway going 70mph. Dealer diagnosed with low…

  Car was running normally and going at 50mph then all of a sudden car abruptly lost power and went to 10mph and dashboard lit up. Very scary as we also had our kids in the car--I can only imagine how dangerous this would have been if we had been on the highway going 70mph. Dealer diagnosed with low pressure fuel pump being bad. Lexus paid for the repair due to some lawsuit settlement but these cars should be recalled due to sudden loss in power!!

• Nov 12, 2025CT
  Back over prevention › Warnings · Forward collision avoidance › Warnings · Lane departure › Warning
  During heavy wind driven rain the front sensors start to show errors on the screen. These errors cause the the advance safety systems and parking sensors to deactivate. The warnings state to clean the sensors. Sometimes stopping the vehicle and turning off and on the ignition seems to resent but it…

  During heavy wind driven rain the front sensors start to show errors on the screen. These errors cause the the advance safety systems and parking sensors to deactivate. The warnings state to clean the sensors. Sometimes stopping the vehicle and turning off and on the ignition seems to resent but it does happen again. Usually this takes about 30 minutes of heavy rain to cause the. All other functions of the vehicle work but most safety systems appear to deactivate because of the sensors. This should not happen during a time when the systems are most needed.

• Nov 3, 2025OH
  Unknown or other

  Trunk is defective. Trunk will not open unless it is manually opened, which is hard because it is powered. If there is an accident and a person needs to escape, they would be stuck inside due to these defective trunks. Many others are experiencing this issue online.

• Oct 7, 2025CA144,000 mi
  Fuel system, gasoline
  The contact owns a 2019 Lexus NX 300. The contact stated that while stopped at a red light, the RPM started to fluctuate. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the mechanic retrieved DTC: P0300 and P11EF. Additionally, the…

  The contact owns a 2019 Lexus NX 300. The contact stated that while stopped at a red light, the RPM started to fluctuate. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the mechanic retrieved DTC: P0300 and P11EF. Additionally, the check engine warning light was illuminated. The vehicle was then taken to a local dealer to be diagnosed, and the contact was informed that the fuel injector was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 25V028000 (FUEL SYSTEM, GASOLINE) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 144,000.

• Jun 4, 2025CA35,000 mi
  Engine and engine cooling · Power train › Axle assembly · Steering
  The contact owns a 2019 Lexus NX300. The contact stated there was a misfire in the engine and the engine was idling rough. The contact heard a clicking sound coming from the steering wheel while driving at speeds of approximately 10 MPH or slower and when turning the steering wheel. The contact…

  The contact owns a 2019 Lexus NX300. The contact stated there was a misfire in the engine and the engine was idling rough. The contact heard a clicking sound coming from the steering wheel while driving at speeds of approximately 10 MPH or slower and when turning the steering wheel. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was related to TSB: L-SB-007-21; NHTSA ID Number: 11003637 (Engine). The vehicle was taken to the dealer and was diagnosed with a misfire. The dealer also diagnosed the vehicle with the front axle failure. The contact was informed that the front axle needed to be replaced. The front axle was replaced; however, the sound persisted. The vehicle engine was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

• Mar 6, 2025TX
  Engine · Power train

  Air fuel imbalance. Air fuel ratio Imbalance. Rough idling. System too rich bank 1. Requires cylinder head removal. Other VIN#'s recalled; however, my vin # was not accounted for though experiencing the exact issues and codes.

• Dec 6, 2024FL
  Forward collision avoidance › Adaptive cruise control · Service brakes
  I have attempted informing Lexus of this situation. To my knowledge, they have not pursued the case. On October 31, 2023, we brought our NX300 [XXX] ) in at 44,806 miles. The left parking brake actuator was inoperative (also rendering the cruise control inoperative). To get to the dealership…

  I have attempted informing Lexus of this situation. To my knowledge, they have not pursued the case. On October 31, 2023, we brought our NX300 [XXX] ) in at 44,806 miles. The left parking brake actuator was inoperative (also rendering the cruise control inoperative). To get to the dealership from Ormond Beach, I removed the appropriate fuses to avoid any undesired operation from the unit. I was hoping any problems would be covered by warranty—it had under 50,000 miles. The Basic Warranty had expired. The Powertrain Warranty was still in effect. Strangely, brakes are not listed in either warranty. This was definitely NOT a wear and tear item. After inspection by Lexus mechanic, the failed actuator would not and could not be covered by warranty. The ‘out-the-door’ cost was $1371.43 (RO# [XXX]). I asked for the old part, which I still have. There is an extreme manufacturing defect I found. Lexus charged $997.63 for the part. The same EXACT part is available online for $37.70---OEM is $189.00. I understand price markup is required for any business, but over 500% may be a bit excessive. I was truly shocked by what I had found within the sealed actuator. The why and how the actuator actually failed is blatantly obvious and could be a serious safety hazard for anyone driving a car with this type actuator that was manufactured in and around the same time as this one. The motor within the unit is held in place by 3 torx head screws which (all three) were completely unscrewed and were rattling above their appropriate threaded hole. Each screw has little or no threadlocker (Loctite) on the threads. The compression ring on top of each threaded hole is not compressed. This indicates the screws were never torqued to the proper specifications during manufacture. I believe there is a possibility of a brake malfunction due to manufacturer's defect in the brake actuator part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Mar 26, 2024PR
  Service brakes

  Excessive front pads wear: First replacement @13,000 miles. Second front pads replacement recommended @15,350 miles.

• May 27, 2023NV
  Unknown or other
  I have a 2019 NX, and the driver side mirror vibrate at speed over about 40mph. I went to dealership and checked on it. No one seems to able to help. They directed me to call the warranty line and same thing. it seems like Lexus doesn't want to admit this is one of the manufacture problems. I…

  I have a 2019 NX, and the driver side mirror vibrate at speed over about 40mph. I went to dealership and checked on it. No one seems to able to help. They directed me to call the warranty line and same thing. it seems like Lexus doesn't want to admit this is one of the manufacture problems. I found many posts about side mirror vibration for lexus nx. Lexus said it's ''normal characteristic" which I totally disagree. The vibration is NOT normal and its annoying while driving. And its DRIVING HAZARD as well if you can't see the mirror clearly. I had an RX before which I loved and had no problems with it. My sister has a 2018 Rav4. I also have a 2018 CRV and even a Scion xb. I know what a "normal" side mirror vibration for a compact SUV should be. Lexus is not willing to fix these defect. I found the SAME compliant for 2022-23 Lexus NX too.

• Mar 11, 2022CA
  Service brakes · Wheels
  We bought used 2019 Lexus NX 300 with 11573 miles Lexus dealer salesman said the car was still under warranty Before delivery to customer Lexus dealer did performed 161points of service such as : electrical same as mechanical components on entirely of the car and it s/ b working properly without…

  We bought used 2019 Lexus NX 300 with 11573 miles Lexus dealer salesman said the car was still under warranty Before delivery to customer Lexus dealer did performed 161points of service such as : electrical same as mechanical components on entirely of the car and it s/ b working properly without any problems In the past over two years I’ve continued to bring the car back for service Last year I did question ask some service manager about these squeaking noise when driving on the road and they did responded it’s normal ( four original tires are comes with my 2019 Lexus SUV )last time I discovered about two tires brand Dunlop ST 30 size : 225/65R17 -102H show numbers of cracked along to side of the tires and I did mentioned with Lexus dealer but they said its normal and not warranty In the list 161 points of Lexus certified PDF under pages 5 of 6 Section : Hoist items# 114 mention about this condition was covered from Lexus I’ve been trying to work out with them in fact I did contact with two Lexus dealers at Westminster and Riverside city without any luck and only received with “ a runaround “ answers My 2019 Lexus NX 300 shows with 26705 on odometer and I need to report to NHTSA about an unsafe and dangerous issues and prevent it happens in the future customers Thanks for help and let me know if you need more information

• Sep 26, 2021NY
  Power train

  Drive shaft broke apart from the two bolts securing it to the chassis while driving slow speeds to bolts appear to be missing car made significant noise I needed to be towed to the dealership

• Aug 9, 2021SD
  Unknown or other

  Our sunroof exploded while driving on the highway, not near any other cars or flying debris. The glass shattered across the entire sunroof, and a hole 6 inches x 12 inches was created.

• Jul 16, 2021FL
  Fuel/propulsion system

  My vehicle has safety recalls since last year and I would like to fix them for my kids and mine safety

• Jul 13, 2021FL
  Fuel/propulsion system
  I was informed in January of 2020 of a safety recall pertaining to the low pressure fuel pump in my Lexus NX300. I learned of the recall via CarFax rather than through Lexus. As I continued to drive and service the Lexus NX300, I received conflicting information from Lexus about whether or not my…

  I was informed in January of 2020 of a safety recall pertaining to the low pressure fuel pump in my Lexus NX300. I learned of the recall via CarFax rather than through Lexus. As I continued to drive and service the Lexus NX300, I received conflicting information from Lexus about whether or not my vehicle was impacted by the recall. Regardless, Lexus informed me that there was no remedy for the defect. In July of 2021 (at least 18 months after the defect was identified) I finally received notice from Lexus that a remedy is available. Lexus clearly knew of the defect prior to issuing the recall, but waited several months before even directly notifying me of the recall, allowing me to drive a vehicle they had already deemed unsafe for months. It is absurd that a manufacturer would allow unsafe vehicles on the road, jeopardizing human lives, while the manufacturer took their time to find a solution. In the meantime, they released new/refreshed vehicle models. This is a clear example of a car manufacturer placing profits over safety and should be addressed. For the record, I no longer own the vehicle. I decided to get rid of it when I lost faith that Lexus would ever resolve the issue.

• Jun 11, 2021TXCrash
  Air bags · Structure › Body · Vehicle speed control

  While driving at about 25 miles an hour my car suddenly sped up. I was approaching a very busy street Afraid it would collide with another. vehicle I quickly turned left and crashed into a tree on the medium.

• Apr 23, 2021PR12,560 mi
  Service brakes

  Front brakes pad wear completely with 12, 600 miles.

• Mar 25, 2021FL1,500 mi
  Fuel/propulsion system

  I was sold my car with an open recall of the fuel pump back in december of 2020. The recall was in october and the dealership sold me a car with an open recall and let me drive the car until march

• Mar 12, 2021CT
  Fuel/propulsion system
  This vehicle had a recall date of 01/13/2020. Every time I call lexus dealership regarding the recall, I am told that they do not yet have a remedy. When will they have a remedy? rather scary driving highway at 65 mph. And thinking that the fuel pump may fail. Shouldn't nhtsa look into why this IS…

  This vehicle had a recall date of 01/13/2020. Every time I call lexus dealership regarding the recall, I am told that they do not yet have a remedy. When will they have a remedy? rather scary driving highway at 65 mph. And thinking that the fuel pump may fail. Shouldn't nhtsa look into why this IS taking so long for the manufacturer to find a remedy? it IS now 14 months since the recall was issued. dealer referencid:20lb01 01/13/2020 nhtsa reference ID: 20v012

• Dec 16, 2020NY5,222 mi
  Fuel/propulsion system

  Manufacturer recall number20lb01, nhtsa recall number20v012 recall status IS recall incomplete, remedy not yet available. It has been almost a year since this recall was issued. The manufacturer has failed or IS unable to remedy this safety recall for the subject vehicle in a timely manner.

• Dec 8, 2020OH
  Fuel system, gasoline
  TL* the contact owns a 2019 lexus NX 200T. The contact received notification of nhtsa campaign number 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…

  TL* the contact owns a 2019 lexus NX 200T. The contact received notification of nhtsa campaign number 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact spoke with performance lexus river center (633 west 3RD street, covington, kentucky 41011, (859) 547-5300) and it was confirmed that parts were not yet available. Additionally, there was no estimated arrival date for the parts. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.*dt*jb

• Nov 21, 2020LA
  Fuel/propulsion system

  My vehicle has the following safety risk" safety risk if a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash." and the manufacturer has failed to repair this issue in a timely manner. Please advise if I can claim the return and refund of this car due to this safety issue of high concern to me.

• Nov 8, 2020CA9,800 mi
  Fuel/propulsion system
  According to the nhtsa online database, my vehicle has been on recall since january 13, 2020. I was not informed of this recall, and only found out when I took my vehicle in for maintenance on november 3, 2020 (almost one year after recall was issued). I was informed of the recall at the lexus…

  According to the nhtsa online database, my vehicle has been on recall since january 13, 2020. I was not informed of this recall, and only found out when I took my vehicle in for maintenance on november 3, 2020 (almost one year after recall was issued). I was informed of the recall at the lexus dealership on this day, but was informed that there were no parts available to repair the recall. When I asked what the recall was for, I was informed, 'fuel pump.' when I asked further what that does and means with the performance of my car, I was informed, 'if it malfunctions, your call could stall, and could lead to accidents if stalled while driving at a higher speed.' when I asked when the recall repair would be available, all I was told was that it was unknown, and when the parts were available, I would be notified via letter. My car could stall at any point, I was not notified of this danger, and it has been almost a year without any option for repairs. At the least, I should be given a rental vehicle until the solution IS available, and I should not have to drive in fear that my car could malfunction and stall at any given point.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007456Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11007436Some 2015 2017 model year NX 200t, 2016 2017 model year GS 200t, IS 200t, and RC 200t, 2018 2019 model year GS 300, and 2018 2021 model year NX 300, and 2018 2024 model year IS 300 and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): Cylinder Misfire P030000, P030027, P030085, P030100, P030200, P030300, P030400. Air-Fuel Ratio Imbalance P11EA00, P11EC00, P11ED00, P11EE00, P11EF00, P219A00, P219C00, P219D00, P219E00, P219F00. Some vehicles may also enter limp mode, and the Multi-Informational Display (MID) will display the following message: reduced engine power take vehicle to nearest dealer. This may be caused by cylinder compression pressure drop due to improper exhaust valve sealing from worn valve guides.
• 11006162Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11006142Some 2015 2017 model year NX 200t, 2016 2017 model year GS 200t, IS 200t, and RC 200t, 2018 2019 model year GS 300, and 2018 2021 model year NX 300, and 2018 2024 model year IS 300 and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): Cylinder Misfire P030000, P030027, P030085, P030100, P030200, P030300, P030400. Air-Fuel Ratio Imbalance P11EA00, P11EC00, P11ED00, P11EE00, P11EF00, P219A00, P219C00, P219D00, P219E00, P219F00. Some vehicles may also enter limp mode, and the Multi-Informational Display (MID) will display the following message: reduced engine power take vehicle to nearest dealer. This may be caused by cylinder compression pressure drop due to improper exhaust valve sealing from worn valve guides.
• 11005121Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11005063Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11003650To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11003648The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
• 11003643Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003642Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
• 11003641Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
• 11003637Some 2015 2017 model year NX 200t, 2016 2017 model year GS 200t, IS 200t, and RC 200t, 2018 2019 model year GS 300, and 2018 2021 model year NX 300, and 2018 2024 model year IS 300 and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a MIL ON condition with one or more of the following Diagnotic Trouble Codes (DTCs): Cylinder Misfire P030000, P030027, P030085, P030100, P030200, P030300, P030400. Air-Fuel Ratio Imbalance P11EA00, P11EC00, P11ED00, P11EE00, P11EF00, P219A00, P219C00, P219D00, P219E00, P219F00. Some vehicles may also enter limp mode, and the Multi-Informational Display (MID) will display the following message: reduced engine power take vehicle to nearest dealer. This may be caused by cylinder compression pressure drop due to improper exhaust valve sealing from worn valve guides. REVISION NOTICE April 17, 2024 Rev1: Applicability has been updated to include 2021 2024 model year IS 300 and RC 300, and 2021 NX 300 vehicles. The Introduction, Parts Information, and Repair Procedure sections have been updated.
• 11003595To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11003593The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
• 11003588Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003587Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
• 11003586Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
• 11003582Some 2015 2017 model year NX 200t, 2016 2017 model year GS 200t, IS 200t, and RC 200t, 2018 2019 model year GS 300, and 2018 2021 model year NX 300, and 2018 2024 model year IS 300 and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a MIL ON condition with one or more of the following Diagnotic Trouble Codes (DTCs): Cylinder Misfire P030000, P030027, P030085, P030100, P030200, P030300, P030400. Air-Fuel Ratio Imbalance P11EA00, P11EC00, P11ED00, P11EE00, P11EF00, P219A00, P219C00, P219D00, P219E00, P219F00. Some vehicles may also enter limp mode, and the Multi-Informational Display (MID) will display the following message: reduced engine power take vehicle to nearest dealer. This may be caused by cylinder compression pressure drop due to improper exhaust valve sealing from worn valve guides. REVISION NOTICE April 17, 2024 Rev1: Applicability has been updated to include 2021 2024 model year IS 300 and RC 300, and 2021 NX 300 vehicles. The Introduction, Parts Information, and Repair Procedure sections have been updated.
• 10252258TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
• 10244114TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks.
• 10244110TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.
• 10235220DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2015-2020 model year (MY) vehicles that were not previously involved in a Safety Recall or Special Service Campaign related to the low pressure fuel pump. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
• 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
• 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
• 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
• 10201401TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
• 10198149Pol: updates to the 2014-2021 lexus universal flat rate manual
• 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
• 10183269TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Lexus vehicles.
• 10179766TSB: Some 2018 ? 2020 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired or will expire within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.
• 10176283Safety Recall and Service Campaign - Technician Certification Requirements
• 10172825TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

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