2017 Lexus NX200T

Owner complaints

What owners report most

1. Unknown or other4
2. Wheels3
3. Service brakes3
4. Tires3
5. Seat belts1
6. Seats1
7. Vehicle speed control1
8. Structure1
9. Suspension1
10. Air bags1

Latest complaints

• Jan 5, 2022FL100,000 mi
  Fuel system, gasoline › Delivery › Fuel pump

  The contact owns a 2017 Lexus NX200T. The contact stated while driving approximately 45 MPH, the vehicle inadvertently stalled with several unknown warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the electric fuel pump replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

• May 15, 2020FL20,000 mi
  Unknown or other

  Trim around front center a/c cracked. I sat in parked and heard a crack. I assume it was due to heat from sunlight. Cracked after less than 2 years of ownership. Bought brand new. Area around cup holder also cracked after about 1.5 years of ownership. Contacted lexus about this but nothing was done. They said they would get back to me but that was 1 year ago. *tr

• Aug 26, 2019FL22,000 mi
  Tires

  Yokohama tire sidewall exploded at 60 miles/ hr normal driving conditions.

• Aug 15, 2019CT23,000 miCrash3 injuries
  Service brakes

  Car failed to stop on incline and hit a garage door

• May 6, 2019FL34,000 mi
  Suspension · Unknown or other · Wheels
  After replacing tires, at highway speeds the car shakes. replaced the replacement tires with a different manufacturer and tread type and still have the same vibration at the same speed(s). tire place put a total of 10 tires on the vehicle to no avail and road force balanced the tires.…

  After replacing tires, at highway speeds the car shakes. replaced the replacement tires with a different manufacturer and tread type and still have the same vibration at the same speed(s). tire place put a total of 10 tires on the vehicle to no avail and road force balanced the tires. recommended I take the vehicle to the dealership. the lexus dealership said that only the exact tires that came on the car would guarantee the car wouldn't shake. they roadforce blanched the same tires and came up with vastly different results 2 weeks apart. when asked what would happen when the tires that came on the vehicle would be discontinued there was no response. so, in short, lexus has made a vehicle that, once the oem selected tires are discontinued, will no longer provide a smooth ride.

• Nov 25, 2018NY22,000 mi
  Unknown or other
  Vehicle self-started while unattended. After start#2 car was checked for dash lights and running engine when left. Upon return the gas tank was half used and car was running. This occurred twice more. Car parked in a public parking area-it has yet to happen in our driveway, but after reading about…

  Vehicle self-started while unattended. After start#2 car was checked for dash lights and running engine when left. Upon return the gas tank was half used and car was running. This occurred twice more. Car parked in a public parking area-it has yet to happen in our driveway, but after reading about people forgetting to turn off their pushbutton start autos and succumbing to exhaust gas I wonder if they really forgot or the car self started like ours..

• Oct 26, 2018HICrash1 injury
  Service brakes

  Traveling on on H-1 east freeway, near the radford pedestrian overpass, in honolulu, hawaii, on way to airport when brakes applied and did not work, car continued to accelerate. Repeated compression of brakes failed to slow or stop vehicle. Brakes failed causing driver to crash into another vehicle.

• Jul 19, 2018OH11,500 miCrash2 injuries
  Vehicle speed control
  TL* the contact owned a 2017 lexus nx200t. While driving 11 mph into a garage, the vehicle accelerated without warning and crashed into the back wall of the garage. All the air bags deployed. A police report was filed. Both the driver and the front passenger sustained injuries that required medical…

  TL* the contact owned a 2017 lexus nx200t. While driving 11 mph into a garage, the vehicle accelerated without warning and crashed into the back wall of the garage. All the air bags deployed. A police report was filed. Both the driver and the front passenger sustained injuries that required medical attention. The vehicle was towed to a tow yard and deemed a total loss. The dealer was not called. The manufacturer was made aware of the failure and stated that the engineering department would follow up on the failure, but the contact was still awaiting a call back. The failure mileage was approximately 11,500.

• May 25, 2018NV8,500 mi
  Seat belts
  TL* the contact owns a 2017 lexus nx200t. While driving 10 mph, the rear middle seat belt failed. The seat belt became tangled around the contact's child's neck and failed to retract. The contact stated that there was no quick release button or method to make the seat belt retract. As a result, the…

  TL* the contact owns a 2017 lexus nx200t. While driving 10 mph, the rear middle seat belt failed. The seat belt became tangled around the contact's child's neck and failed to retract. The contact stated that there was no quick release button or method to make the seat belt retract. As a result, the contact had to cut the belt from around her son's neck to prevent him from choking. The child was not injured. A dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 8,500.

• Apr 18, 2018TX5,000 mi
  Tires · Wheels

  Yokohama tire spit on the side wall and had to replaced. Took to the tire place and they mentioned this was not caused by road hazard. Lexus refused to support the manufacturing defect case number 180416-000146

• Apr 6, 2018PACrash1 injury
  Power train › Automatic transmission › Gear position indication (prndl)

  2017 lexus NX 200T. Consumer writes in regards to vehicle moving while gear shift was in park. *Ld the consumer stated the vehicle ran over her foot causing a bilateral foot hairline fractures, left knee contusion, and left rib/groin/elbow discomfort. The vehicle crashed into the garage door.*js

• Feb 5, 2018WA
  Seats
  The front seats in the 2017 lexus NX models are fixed and slanting forward to a very uncomfortable angle, this picture IS from an add on the lexus sight. It IS very uncomfortable and many people have complaints online. This seat position promotes poor posture and fatigue when driving more than 30…

  The front seats in the 2017 lexus NX models are fixed and slanting forward to a very uncomfortable angle, this picture IS from an add on the lexus sight. It IS very uncomfortable and many people have complaints online. This seat position promotes poor posture and fatigue when driving more than 30 minutes. The canadian models of same car but have adjustable head rests, for the us owners this IS $700 per head rest but not available to us residents. Lexus will not do anything and the corporate office only calls you back to say there IS nothing they can do or will do. I think it IS only a matter of time before someone IS seriously injured due to this bad neck position....if you are in a rear end collision in this vehicle I can only assume you will have a neck injury and possible paralysis. Something must me done. on line others complaining of this same issue are taking the rear head rests and installing them on the front seats because of this problem. I am not sure this IS a safe alternative.

• Jun 25, 2017CA1,400 mi
  Tires
  Purchased a new 2017 lexus NX on may 28, 2017. On june 23, 2017 while washing car for first time, I saw a crack/split in tire sidewall about 3-4" long. Advised dealer it was defect. Dealer argues it could have been due to hitting a curb. There has not been any accidents, running over nails or…

  Purchased a new 2017 lexus NX on may 28, 2017. On june 23, 2017 while washing car for first time, I saw a crack/split in tire sidewall about 3-4" long. Advised dealer it was defect. Dealer argues it could have been due to hitting a curb. There has not been any accidents, running over nails or screws or hitting anything with the tire/car. This tire IS driver rear side and I fear a blowout could occur. The crack has most likely been present since car was purchased. There are no scuffs, marks, etc. On tire. I have photos but no place to attach them here.

• Jun 2, 2017TX1,200 miCrash1 injury
  Air bags
  TL* the contact owns a 2017 lexus nx200t. While driving approximately 5 mph, the contact's vehicle crashed into an oncoming vehicle. The front end sustained severe damage, but the air bags did not deploy. The cause of the failure was not determined. The driver sustained injuries to the back, neck…

  TL* the contact owns a 2017 lexus nx200t. While driving approximately 5 mph, the contact's vehicle crashed into an oncoming vehicle. The front end sustained severe damage, but the air bags did not deploy. The cause of the failure was not determined. The driver sustained injuries to the back, neck, and shoulder, which required medical attention. A police report was filed. The manufacturer was not notified. The failure mileage was 1,200.

• May 6, 2017NE
  Engine · Structure › Body · Wheels
  Fagan rousseau 5-06-2017 reporting . Dealers hate me! For good cause, no records showing dot number on tires with warranty paying out on tire pressure check of monthly sitting , valve stems leak air, battery sitting over time loses charge, warranty pays for dealer to unwrap vehicle and attach…

  Fagan rousseau 5-06-2017 reporting . Dealers hate me! For good cause, no records showing dot number on tires with warranty paying out on tire pressure check of monthly sitting , valve stems leak air, battery sitting over time loses charge, warranty pays for dealer to unwrap vehicle and attach glue decals to paint protected under warranty, no record of brand title , epa=filters, storage or driver type, engine meeting emmissions, dot = from japan to USA to toyota motor sales to dealer to me test driving cld class c commercial lexus type o vehicle. toyota wants floor mats inspected. After market parts added, no documents listed. No manufactured date , in floor room of lexus, 13025 w dodge st, omaha, ne, 68154

• Feb 14, 2017AE
  Unknown or other

  My vin information has the year of my car as 1900 instead of 2017. can you assist to fix or update to 2017?

• Jan 17, 2017HI15 mi
  Service brakes

  TL* the contact owns a 2017 lexus nx200t. While driving various speeds and applying the brakes, the pedal traveled to the floor. The contact had to pump the brake pedal to stop the vehicle. The vehicle was taken to the dealer, but was not repaired. The manufacturer was not notified of the failure. The vin was not available. The approximate failure mileage was 15.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10235215TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
• 10230353TI: 19LE05 Expired December 1, 2022
• 10230352DP: Limited Service Campaign KLG expired December 01, 2022
• 10230351TI: 19LE05 Expired December 1, 2022
• 10230350DP: Customer Support Program 19LE05 expired December 1, 2022.
• 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
• 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
• 10207962TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
• 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
• 10205325Leather Care Best Practices.
• 10204556TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.
• 10201403OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
• 10201401TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
• 10201353TT: Some 2015-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.
• 10198149Pol: updates to the 2014-2021 lexus universal flat rate manual
• 10197471Diagnosis of bluetooth connectivity complaints.
• 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
• 10190467TSB: Some 2015 ? 2017 model year NX 200t, 2016 ? 2017 model year GS 200t, IS 200t, and RC 200t, 2018 ? 2019 model year GS 300, and 2018 ? 2020 model year IS 300, NX 300, and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?Cylinder Misfire ? P030000, P030027, P030085, P030100, P030200, P030300, P030400. ?Air-Fuel Ratio Imbalance ? P11EA00, P11EC00, P11ED00, P11EE00, P11EF00, P219A00, P219C00, P219D00, P219E00, P219F00. Some vehicles may also enter limp mode, and the Multi-Informational Display (MID) will display the following message: ?reduced engine power ? take vehicle to nearest dealer.? This may be caused by cylinder compression pressure drop due to improper exhaust valve sealing from worn valve guides. Follow the Repair Procedure in this bulletin to address this condition.
• 10190455TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
• 10190452TSB: Some 2015 ? 2017 NX 200t and 2018 ? 2020 NX 300 model year vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P125D71 (Fuel Flow Control Valve Performance Actuator Stuck) present. The Multi-Information Display (MID) may tell the customer ?reduced engine power ? take vehicle to nearest dealer.? The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
• 10183269TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Lexus vehicles.
• 10182961TT: HVAC drain tube is found to blocked/clogged.
• 10179784TSB: Some 2015 ? 2017 NX 200t and 2018 ? 2020 NX 300 model year vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P125D71 (Fuel Flow Control Valve Performance Actuator Stuck) present. Some vehicles may also enter ?limp mode? and the Multi-Information Display (MID) will tell the customer ?reduced engine power ? take vehicle to nearest dealer.? The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
• 10179782Ti: technical instructions for limited service campaign klg customer support program 19le05 safety connect system ? Vehicle location inaccurate
• 10179740TSB: Some 2015 ? 2017 NX 200t and 2018 ? 2020 NX 300 model year vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P125D71 (Fuel Flow Control Valve Performance Actuator Stuck) present. Some vehicles may also enter ?limp mode? and the Multi-Information Display (MID) will tell the customer ?reduced engine power ? take vehicle to nearest dealer.? The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
• 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
• 10179694TT: HVAC drain tube is found to blocked/clogged.
• 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
• 10179598TT: HVAC drain tube is found to blocked/clogged.
• 10178788TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker
• 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
• 10176283Safety Recall and Service Campaign - Technician Certification Requirements
• 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
• 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
• 10173987TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.
• 10173986TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
• 10173793TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
• 10172827TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
• 10172825TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10170747Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.

Every Lexus NX200T model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.