Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be…
Risk and remedy
Risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10238149Ti: technical instructions for limited service campaign 23ld03 dcm replacement certain 2023 model year rx350 certain 2023 model year rx350h certain 2023 model year rx500h
10238148RL: The subject vehicles are equipped with a Data Communication Module (DCM) which supports the use of connected service utilities such as Roadside Assistance, Automatic Collision Notification, and Emergency Assistance (SOS). These connected services are available as a free trial subscription when the vehicle is purchased. Due to a supplier shipping error, there is a possibility that incorrect, not activated DCMs were installed in the subject vehicles, which causes connected services to be unavailable.
10238147DP: The subject vehicles are equipped with a Data Communication Module (DCM) which supports the use of connected service utilities such as Roadside Assistance, Automatic Collision Notification, and Emergency Assistance (SOS). These connected services are available as a free trial subscription when the vehicle is purchased. Due to a supplier shipping error, there is a possibility that incorrect, not activated DCMs were installed in the subject vehicles, which causes connected services to be unavailable.
10238132TT: Vehicle may exhibit one or all in combination of the following DTC U115687 or U11B900 or U11B987 or U11BF87 shortly after short pin installed during PDS/PDI
10238125TT: When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations
10235235TT: Vehicle may exhibit one or all in combination of the following DTC U115687 or U11B900 or U11B987 or U11BF87 shortly after short pin installed during PDS/PDI.
Every Lexus RX500H model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.