2024 Livewire S2 Del Mar
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Livewire › S2 Del Mar › 2024
These records cover every 2024 Livewire S2 Del Mar. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2024 Livewire S2 Del Mar. Newest first.
LiveWire EV, LLC (LiveWire) is recalling certain 2024 S2 Del Mar and S2 Mulholland motorcycles. The high voltage fuse may degrade and unexpectedly open, resulting in a loss of drive power.
Risk and remedy
Risk
Unexpected loss of drive power increases the risk of a crash.
Remedy
Dealers will install a high voltage fuse with an increased amperage rating, free of charge. Owner notification letters are expected to be mailed August 2024. Owners may contact LiveWire customer service at 1-855-387-4337. LiveWire's number for this recall is 1003.
LiveWire EV, LLC (LiveWire) is recalling certain 2024 S2DM (S2 Del Mar) motorcycles. The rear axle and lower shock joint nuts may not have been properly tightened.
Risk and remedy
Risk
A loose axle or shock nut can result in a loss of stability, increasing the risk of a crash.
Remedy
Dealers will inspect, tighten any loose nuts and replace damaged components as necessary, free of charge. Owner notification letters were mailed May 26, 2024. Owners may contact LiveWire customer service at 1-855-387-4337. LiveWire's number for this recall is 1002.
LIVEWIRE EV, LLC (LiveWire) is recalling certain 2024 S2DM (S2 Del Mar) motorcycles. The Vehicle Supervisory Control (VSC) software may initiate and cause a powertrain shutdown as a result of internal software voltage thresholds being exceeded.
Risk and remedy
Risk
An unexpected powertrain shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy
LiveWire will release an over-the-air (OTA) software update. Owner notification letters were mailed March 5, 2024. Owners may contact LiveWire customer service at 1-855-387-4337. LiveWire's number for this recall is 1001.
Owner complaints
1 complaints
Latest complaints
- Electrical system
The contact owns a 2024 Livewire S2 Del Mar Electric Motorcycle. The contact stated that while driving at approximately 35 MPH, an unknown warning light and a turtle icon had suddenly displayed and the motorcycle lost power and reduced speed. The contact checked the diagnostics and discovered error…
The contact owns a 2024 Livewire S2 Del Mar Electric Motorcycle. The contact stated that while driving at approximately 35 MPH, an unknown warning light and a turtle icon had suddenly displayed and the motorcycle lost power and reduced speed. The contact checked the diagnostics and discovered error codes regarding overheating and loss of communication. The contact was able to drive the motorcycle home while in limp mode. It was later discovered that the electric motorcycle would no longer properly charge. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. notified. The failure mileage was 273.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011629SERVICE BULLETIN L1016 (REV B): S2 TCU UPDATE PROCEDURE FOR V4.0.6 AND EARLIER. PURPOSE: Revision B. This bulletin informs that this procedure should be followed when troubleshooting or updating Telematic Control Unit (TCU) software when version 4.0.6 or earlier is installed in the module. This procedure improves the likelihood of gaining and maintaining TCU connectivity, and reduces the need to replace the module.. Revision B: Updated Step 9 and Credit table. Updated: Repair Procedure and Credit Procedure.
- 11010221WARRANTY BULLETIN W146 (REV B): TIRE TREAD DEPTH GUIDE-UPDATE. PURPOSE: [Revision B. Updated: Tire Tread Depth Guide. Add tire part numbers 43200063 and 43200038A.] To provide tire tread depth specifications for the dealership network to consult when filling warranty claims on used tires. Please see the Warranty Manual of your region for tire policy guidelines. Updated: Tire Tread Guide. Add tire part number 43100038B. Update tire tread depth, adjustment and reimbursement.
- 11010215SERVICE BULLETIN M1555 (REV F): BATTERY WARRANTY GUIDELINES. PURPOSE: [Revision F. Added: Added video link for the DCA-8000 Battery Tester. Added: Supplemental Procedure Video.] This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
- 11010207SERVICE BULLETIN M1490 (V 24.11.3): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.11.3 Release Date: Week of September 13, 2024. New Features: LiveWire S2, Telematic Control Unit (TCU) Reflash. LiveWire S2 EV1 and EV6, updated calibration for (Onboard Charger (OBC), Rechargeable Energy Storage System (RESS), Vehicle Supervisory Controller (VSC), TCU modules. Changes: LiveWire S2: Module Replace, Infotainment Control Unit (IFCU), Livewire S2: Updated text to refer to 12 Volt battery as 12V instead of LV", LiveWire S2: TCU Reflash.
- 11008735SERVICE BULLETIN L1016 (REV A): S2 TCU UPDATE PROCEDURE FOR V4.0.6 AND EARLIER. PURPOSE: Revision A. This bulletin informs that this procedure should be followed when troubleshooting or updating Telematic Control Unit (TCU) software when version 4.0.6 or earlier is installed in the module. This procedure improves the likelihood of gaining and maintaining TCU connectivity, and reduces the need to replace the module. Revision A: Updated Step 9. Updated: Repair Procedure.
- 11007544SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.8.8. Release Date: Week of August 5, 2024. New Features for Harley-Davidson vehicles: Advanced Module Replace for 2021 and later Revolution Max; 2023 and later CVO Touring; and 2024 Street Glide (FLHX), Road Glide (FLTRX). New Features for LiveWire vehicles: Updated calibrations for 2024 S2DM EV1/ EV6; 2024 S2MH EV1; and 2024 S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.
- 11007538SERVICE BULLETIN L1016: S2 TCU UPDATE PROCEDURE FOR V4.0.6 AND EARLIER. PURPOSE: This bulletin informs that this procedure should be followed when troubleshooting or updating Telematic Control Unit (TCU) software when version 4.0.6 or earlier is installed in the module. This procedure improves the likelihood of gaining and maintaining TCU connectivity, and reduces the need to replace the module. Initial Release: 2024-08-29.
- 11003851SERVICE BULLETIN M1490 (V 24.7.2): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.7.2 Release Date: Week of June 12, 2024. New Features: 2024 Touring, LiveWire S2DM EV3, LiveWire S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.
- 11001289SERVICE BULLETIN L1014: S2 INSTRUMENT MODULE DISPLAYING WRENCH ICON. PURPOSE: This bulletin informs dealers that some S2 Del Mar and Mulholland vehicles may incorrectly have the wrench icon (maintenance required) illuminated at the time of Predelivery Inspection (PDI). The wrench icon is a time-based service reminder and should only first come on two years after the date of manufacture. The Body Control Module (BCM) controls the display of this icon and may have its internal clock altered incorrectly by the Telematic Control Unit (TCU). NOTE: Correction of Communication Date in portal transaction ID: 24MC11001286 due to new portal interface use.
- 11001286SERVICE BULLETIN L1014: S2 INSTRUMENT MODULE DISPLAYING WRENCH ICON. PURPOSE: This bulletin informs dealers that some S2 Del Mar and Mulholland vehicles may incorrectly have the wrench icon (maintenance required) illuminated at the time of Predelivery Inspection (PDI). The wrench icon is a time-based service reminder and should only first come on two years after the date of manufacture. The Body Control Module (BCM) controls the display of this icon and may have its internal clock altered incorrectly by the Telematic Control Unit (TCU).
- 10254113SERVICE BULLETIN L1013: S2 DEL MAR TCU CELLULAR CONNECTIVITY. PURPOSE: This bulletin informs that there is a population of S2 Del Mar motorcycles where the Telematic Control Unit (TCU) is not communicating on the cellular network. A TCU that is not communicating will prevent the LiveWire S2 mobile app from pairing with the motorcycle. That will prevent the app from displaying information such as Charge Level, Available Range, or charging progress. It will not allow the navigation feature to function on the instrument module. Firmware Over the Air (FOTA) updates are also not available without a cellular signal. The symptoms are: the customer cannot pair the motorcycle to the mobile app after repeated attempts, or the TCU signal strength display in the Bike Status screen always shows no signal. The cause for this issue is TCU software based and will be addressed in a future update. Current estimate time for a Digital Technician II (DT II) field release is June 2024.
- 10251376SERVICE BULLETIN L1009 (REV A): 2024 S2 DEL MAR SOFTWARE BUNDLE RELEASE. PURPOSE: This bulletin informs dealers that LiveWire has released a comprehensive vehicle module software bundle. Vehicles Affected 2024: S2 Del Mar (S2DM). Markets Affected United States market only.
- 10243385SERVICE BULLETIN L1008: LIVEWIRE S2 DEL MAR - NOTES AND UPDATES. PURPOSE: Firmware Over The Air (FOTA). LiveWire S2 models have the ability to update all modules except the Instrument Module (IM) using the cellular network. When a software update is made available over the air, the vehicle will prompt the user to begin the install. If an update prompt comes up while the vehicle is in the dealership's possession, accept all updates. NOTE: DO NOT simultaneously have a Digital Technician II (DT II) connection established and perform a FOTA update. This can delay any Firmware Over the Air (FOTA) updates that come up while connecting to DT II. Also, if a FOTA update has been accepted and is currently running, DO NOT connect a DT II. FOTA updates generally only take several minutes. New Features: S2 Del Mar Initial Care: Duration August 31, 2023 through December 31, 2023. See Service Bulletin L1006.
- 10243384SERVICE BULLETIN L1007: DEL MAR TELEMATIC CONTROL UNIT (TCU) FUSE ADDITION. PURPOSE: This bulletin informs dealers that early built S2 Del Mar vehicles will have a separate fuse holder added to the harness for the Telematic Control Unit (TCU). This is not reflected in the service material.
- 10243383SERVICE BULLETIN L1006 (REV A): S2 DEL MAR INITIAL CARE. PURPOSE: This bulletin informs dealers about the LiveWire Initial Care program for the 2024 S2 Del Mar (S2DM). LiveWire is asking dealers to provide information on all potential warranty claims to LiveWire Technical Service within 24 hours of a customer claim. The goal is to provide a rapid resolution that will enable us to have the customer back on the road within 72 hours. Duration of Program: August 31, 2023 to December 31, 2023.
- 10240483SERVICE BULLETIN L1003: LIVEWIRE S2 DEL MAR PEU O-RING SERVICING REQUIREMENTS. PURPOSE: This bulletin informs dealers that O-Ring (Part No. 25701807) must be replaced and lubricated any time the Power Electronics Unit (PEU) is uncoupled from the Rechargeable Energy Storage System (RESS).
- 10240472SERVICE BULLETIN L1004: LIVEWIRE S2 DEL MAR ESSENTIAL TOOLS. PURPOSE: This bulletin informs dealers the essential tools needed for the recently introduced LiveWire S2 Del Mar.
- 10240471SERVICE BULLETIN L1003: LIVEWIRE S2 DEL MAR PEU O-RING SERVICING REQUIREMENTS. PURPOSE: This bulletin informs dealers that O-Ring (Part No. 25701807) must be replaced and lubricated any time the Power Electronics Unit (PEU) is uncoupled from the Rechargeable Energy Storage System (RESS).
Every Livewire S2 Del Mar model year
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