2022 Lucid Air
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2022 Lucid Air. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
15 recalls name the 2022 Lucid Air. Newest first.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2026 Air vehicles. The exterior lighting circuit may have insufficient overcurrent protection, allowing the circuit to overheat.
An overheated circuit increases the risk of a fire. A loss of the center brake light or front lights can also decrease visibility, increasing the risk of a crash.
Owners are advised to park their vehicle outside and away from structures until the recall remedy is completed. Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 25, 2026. Owners may contact Lucid at 1-888-995-8243. Lucid's number for this recall is SR-26-06-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2026 Air vehicles equipped with an AD02 package and operating a software version from 2.8.0 through 2.8.16. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear…
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 4, 2026. Owners may contact Lucid at 1-888-995-8243. Lucid's number for this recall is SR-26-01-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2025 Air vehicles operating a software version prior to 2.8.0. The lower console display may fail to show a rearview camera image or may show a delayed, inaccurate image of what is behind the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number…
A rearview image that does not appear or fails to accurately depict behind the vehicle increases the risk of a crash.
Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Lucid at 1-888-995-8243. Lucid's number for this recall is SR-25-04-0. The information in your report suggests that Lucid may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. When a hardware communication fault is detected, the High Voltage Interlock (HVIL) software could disconnect the high voltage contactors while the vehicle is in motion, causing a loss of drive power.
A loss of drive power increases the risk of a crash.
Lucid released an over-the-air (OTA) software update June 24, 2024, free of charge. Owner notification letters were mailed August 5, 2024. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-24-03-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2024 Air vehicles. The high voltage coolant heater may fail to defrost the windshield.
A high voltage coolant heater that fails to defrost the windshield can reduce the driver's view, increasing the risk of a crash.
Lucid has released an over-the-air software update to identify a high voltage coolant heater failure and provide a warning to the driver. High voltage coolant heaters that fail will be replaced. Software updates and repairs will be performed free of charge. Owner notification letters were mailed August 5, 2024. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-24-04-0. This recall is an expansion of Recall 24V-011.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2024 Air vehicles running software release versions 2.1.2 through 2.1.26. The software may cause a fault while the adaptive cruise control is on, resulting in a loss of drive power.
A sudden loss of drive power increases the risk of a crash.
Lucid released an over-the-air (OTA) software update in October 2023, free of charge. Owner notification letters are expected to be mailed March 8, 2024. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-24-02-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. The high voltage coolant heater may fail to defrost the windshield.
A high voltage coolant heater that fails to defrost the windshield can reduce the driver's view, increasing the risk of a crash.
Lucid will update the software to identify a high voltage coolant heater failure and provide a warning to the driver. High voltage coolant heaters that fail will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-24-01-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Lucid Air vehicles. Under certain conditions, temperature monitoring for the rear seat heaters could become inoperative and result in the rear seats overheating.
Overheated rear seats can increase the risk of a burn injury.
Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Lucid customer service at 1-888-99-LUCID or 1-888-995-8243. Lucid's number for this recall is SR-23-05-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles with a software version between 2.015 and 2.0.50. The rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 25, 2023. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-23-02-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. The wiper arm nuts may loosen, causing the windshield wipers to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.
Lucid Service Centers will inspect, tighten the wiper arm nuts, and replace damaged parts as necessary, free of charge. Owner notification letters were mailed September 25, 2023. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-23-02-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. Software versions 2.0.64 and older may not respond properly to an inverter power module failure, which can result in a loss of drive power without warning.
A loss of drive power without warning increases the risk of a crash.
Lucid has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 25, 2023. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-23-04-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. The electrically activated contact switches that transfer energy to the drive motors, may unexpectedly open, cutting off power to the electric motors.
Power loss will shut down electric motors, causing a loss of drive power and increasing the risk of a crash.
Lucid Service Centers will update the vehicle software and replace the contactor switches, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-23-01-0.
Lucid USA, Inc. (Lucid) is recalling certain 2022 Lucid Air vehicles. The front tow eye bracket may be inadequately attached to the subframe and can detach during towing.
A detached tow eye bracket can separate the vehicle from the tow truck, increasing the risk of a crash.
Lucid Service Centers will inspect the subframe and add rivets to the tow eye bracket as needed, free of charge. Owner notification letters were mailed November 14, 2022. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-22-02-0.
Lucid Motors, Inc. (Lucid) is recalling certain 2022 Air vehicles (all grades). The display wiring harness may not be secured properly, which can disable the display screens. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Disabled display screens will not show critical information, such as the speedometer, gear selection indicators, and warning lights, which can increase the risk of a crash.
Dealers will inspect and secure the wiring harness, as necessary, free of charge. Owner notification letters were mailed June 26, 2022. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is NCR-22-01-0.
Lucid Motors, Inc. (Lucid Motors) is recalling certain 2022 Air vehicles. The snap ring below the front strut damper may fail, resulting in a sudden drop in ride height or front brake line damage.
A sudden drop in ride height while driving can cause a loss of vehicle control. In addition, brake line damage can result in a loss of brake function. Either of these scenarios increases the risk of a crash.
Lucid Studios or satellite service centers will inspect and replace the front strut dampers, as necessary, free of charge. Owner notification letters were mailed on February 24, 2022. Owners may contact Lucid Motors customer service at 1-888-995-8243. Lucid Motors number for this recall is N01.
The contact owns a 2022 Lucid Air. The contact stated that the HVAC defroster warning light was illuminated, and the defroster was inoperable. The contact associated the failure with NHTSA Campaign Number: 24V011000 (Visibility); however, the VIN was not included in the recall. The message “Defroster not Available” was displayed on the instrument panel. The manufacturer was notified of the failure. The dealer confirmed the failure. The vehicle was not repaired.
The contact owned a 2022 Lucid Air. The contact stated that while making a left turn, another vehicle crashed into the passenger side of the vehicle. The air bags did not deploy upon impact. The contact nor his wife were injured and a police report was filed. The whereabout of the other driver are unknown. Despite the accident, the contact managed to resume normal driving operation. The vehicle was taken to an independent repair shop for repair; however, the contact was informed a month later that the vehicle was a total loss. The manufacturer was notified of the failure but was offered no assistance. The vehicle was destroyed. The failure mileage was 7,495.
I want to inform you about a potential safety issue regarding the Lucid Air. A few weeks ago I was in an accident in a parking garage and I believe this was due to a malfunction in the car. The reason I am writing this letter is in hopes of preventing future accidents. In this case, luckily no one was hurt but considering the extend of the damage, that could have easily not been the case. I was coming down the ramp of a parking garage and making the 180 degree turn common in parking garages. As I was making the turn in the last 90 degrees, the car locked up and accelerated at a very rapid rate. My car and the car I hit were totaled with even extensive damage to another car also. A very high speed would have been required to cause so much damage. Please see attached videos and photos. Of note, one time before my Lucid completely shut off while driving on our local loop requiring to be towed to Lucid to be fixed. Let’s see I can’t scroll that watch I can’t get down here blue color, BMW, famous color. That’s literally the one but the red for this. T We never received a full understanding of what happened but were told a team from the main Lucid office had to come to repairs the battery mechanism. I understand that I am the one that could have hit the accelerator but I believe I was pressing the brake with no response. If I did hit the accelerator, how could I have generated so much speed in such a short distance. The car was also set for high level regenerative braking. The car log should be able to tell if the accelerator or brake was pushed. As I said earlier, I hope an investigation can be done to help prevent any future accidents.
On July 21, I was stopped behind another vehicle. Using 1 pedal driving with no roll feature. There was front camera error message as well as traction control warning light on. My car started to move forward on it's own so I inadvertently hit the acceleration initially before I stepped on the brakes - car did not stop initially and I rear ended the stopped car in front of me. Lucid kept my car for a week reviewing the logs and concluded there was nothing wrong with the vehicle and the incident was driver caused. I have never stomped on the go pedal from a standing stop before. The car moved forward on it's own before I inadvertently stepped on the accelerator pedal.
This vehicle is designed for two 245/35r21 (HLC/99Y) tires on the front wheels, and two 265/35r21 (HLC/103Y) tires in the rear wheels. When I took delivery of the car from the manufacturer, it was incorrectly outfitted with three 245s and one 265; one of the rear wheels had an incorrect tire installed. Attempts to resolve the issue with Lucid have been fruitless, and I am concerned that it may be a widespread issue. ##Timeline##: [2022-09-26] -- I accepted delivery of my 2022 Lucid Air Grand Touring [2022-11-26] -- I discovered that one of my rear tires (I don't recall which side) was incorrectly sized [2022-11-27] -- I reached out to Lucid customer care/warranty, and received a reply the following morning [2022-12-15] -- While taking a left turn in wet and cold conditions, the car briefly lost traction and ran over a curb, resulting in damage to the vehicle that would take several months to repair. There were no injuries nor third-party property damage. (I'm not sure if this loss of traction was related to the tire mismatch) [2023-02-09] -- I contacted Lucid again about the OEM tire mismatch issue. The Lucid team promptly replied with a promise of enlisting the service specialist team [2023-05-08] -- Repairs are completed by an third-party authorized Lucid service shop [2023-05-12] -- Having heard no response, I replied to the email thread again. The Lucid team promptly replied with a promise that they would follow up shortly. I have not heard from them.
245/35/R21, tire specifically made for Lucid. Small bump in road caused large bubble in sidewall. Lucid forums full of complaints about this. No replacement tires available in the US and no alternate available due to load rating. No promised time for more to be available. I had to borrow a loaner tire from lucid. I learned that Perilli is redesigning this tire with thicker sidewalls because of all the problems. No tire available until the new ones are available. Why wasn't this tire recalled for safety reasons? A bubble on a front tire is dangerous and the car should not be driven. Why is this not covered by a warrant replacement? A customer should not have to pay to replace a defective tire at the very least, they should prorate the cost based on miles driven. I'm filling this report because the situation is dangerous. If no replacement is available from Perilli or an alternate, owners are likely to continue driving with tire bubbles causing risk to themselves and others
We experienced our first tire blow out in July of 2023 while on a remote hwy in Oregon. We were travelling on a smooth wide road and all of sudden, there was a loud bang. We pulled over to find that there was approximately a 4" gash on the side wall of the front passenger tire. As Lucid does not equip their vehicles with spare tires, we required a long distance tow and tire replacement. Our mileage on the vehicle, at the time was approx 3,500. Last night, Sept 29th, 2023, the vehicle's tire pressure gauge lit up and advised that tire pressure was low on the right front tire. This is the same tire that was replaced in July. The vehicle is currently at odometer reading of 6,057. It showed pressure of 37 psi when the other tires were set to 38 psi. Our plan was to take it in this morning for a tire pressure check but before we could make it home, the tire pressure reading came on again showing 37 on the front passenger tire and 0 on the on the back passenger tire suddenly. We had to leave the vehicle parked because it was after hours and we it needed to be towed but we wanted to be certain that it was towed to a tire repair center that would have the tire in stock. When we took the car in today, we were informed there was an air bulge on the front passenger tire as well and that both passenger tires required replacement. The tire shop informed us this is a repeated common problem with Lucids, especially those with the 21" profile tires. After some online research, we realize other Lucid owners are having to replace their tires frequently because they are forming air bubbles that later burst and cause flat tires. Not only is this dangerous, were the vehicle to be travelling at high speeds, but Lucid will not own the problem. We believe Lucid is well aware of this matter but refuses to acknowledge it or claim responsibility for it. It seems incredulous that 3 tires have needed to be replaced on this vehicle in 1 year and just over 6,000 miles.
2022 Lucid Air suffered a total loss of power without any warning at approximately 10 PM on July 29, 2023, while driving 65+ mph on the Jersey Turnpike. The car’s dashboard suddenly flashed “System Failure” and immediately started to decelerate. I had approximately 30 seconds to weave across 2 lanes of high speed traffic as the car steadily lost speed and fortunately there was a shoulder just wide enough for the car before it totally stopped forward progress. We could not exit the car as the passenger side was up against a 3 foot cement barrier that separated the 3 car lanes from 3 truck lanes and the driver’s side was just a foot from the inside lane of cars speeding by at over 65+ mph, I called Lucid Customer Service 3 times over the next 30 minutes and received an automated response each time that they would call back when a rep was available. My wife called 911 and the operator said she would send the state police and a tow truck. It took approximately 40 minutes for the state police and tow truck to arrive. The car’s hazard lights worked for approximately 20 minutes and then stopped leaving us in total darkness for the next 20 minutes as cars whizzed by on the turnpike at high speeds just a foot or two away. The state policeman told us that it was a very dangerous situation that we all had to exit asap. Just then, the car suddenly came back to life. The tow truck driver was able to drive it up a ramp and onto the flat bed of his truck. We climbed into his cab and he drove us for about 10 minutes until he could exit the turnpike and dropped us and the car off into a shopping center parking lot. At this point, the Lucid service center called me back. We explained what happened. He told us to leave the car there with the keys inside and the company would pick it up and take it to its nearest service center. We then called an Uber and went to a nearby hotel. I cannot comment any further on what happened after this point in time.
My lucid air’s emergency brakes have misjudged a situation and caused the car to lock its brakes for 3 seconds, making it inoperable. The first time happened on the interstate and the vehicle behind me had to go into the median to keep from rear ending me. I was completely stopped on a busy interstate. The second time, this morning, I was maneuvering around a vehicle into an open lane and the emergency brakes locked up. It had been raining and this caused the Lucid to slide directly into the vehicle I was maneuvering around. I was completely powerless to stop it. I have my emergency brakes set to lucids recommended setting - not it’s most sensitive setting. This is incredibly dangerous. The car does not consider it’s speed or road conditions before locking the brakes, taking the ability to maneuver away from the driver.
The car would accelerate spontaneously both from a stopped position as well as while moving. The brake pedal was able to slow and stop the car. The car is set to not roll when stopped and has regenerative braking when the accelerator is released, the exact opposite of what is supposed to occur is what happened. The company was contacted.
While driving the passenger seat back spontaneously started to move forward folding the passenger in half. The touch screen controls were unresponsive. I needed to stop the car and use the manual control buttons on the side of the seat in order to unfold the passenger.
Car is running on version 2.0.68. Approached the car, handles presented themselves as per usual. The rear right passenger door wouldn’t open at all. Drove home and when in garage tried to open the rear right passenger door and still wouldn’t open. I climbed into the back of the car from the left hand side and tried to open the door from the inside using the “electric” method which is done by slightly pulling the door trigger. The door still wouldn’t open. I then tried to open it using the manual release method by pulling the door trigger right back and it still wouldn’t open the door. The manual method is designed as a backup measure should the electrics fail and you need to get out of the car. If we happened to be in an accident we wouldn’t have been able to exit the car from the rear passenger side as the manual safety backup clearly failed. It’s clearly controlled via software as upon rebooting the car the door started working again. I question why software is controlling a manual release. I reported the issue to Lucid but given this is a serious safety concern I’m reporting it here as well.
Lucid's adaptive cruise control implementation does not slow for stopped highway traffic. The adaptive cruise control will continue to speed at the set speed right into the rear end of stopped vehicles unless the driver disengages the adaptive cruise control. This easily could result in a high speed rear end collision. This needs to be fixed. The vehicle should slow and stop if necessary for stopped traffic. This is not a one off occurrence. This occurs all the time with all Lucid vehicles.
It appears that Lucid has a defect with the design of their airbags. I have been able to replicate sitting in every Lucid Air vehicle I have tried an issue I discovered with mine which will cause the passenger airbag to constantly turn in and off during driving. This has been escalated to the highest levels of Lucid where the statement is that the bags comply with NHTSA standards and I just need to change the way I am sitting. I have never had this issue in any other vehicles. So my belief is that there is either a fundamental design flaw with the implementation of the passenger airbag monitoring, or that the NHTSA testing standards are not sufficient. I have recorded how I sit and shared this information with Lucid. I will be happy to send to NHTSA as well.
We have a long, approximately 70 yards, driveway. When backing up and reaching 5 mph the car brakes violently, causing me to make a three-point turn around so I go out facing forward Every software update, and I’ve; lost count in February alone, breaks our profiles and causes me to have to redo our profiles Often, 2 to 3 times per week, while driving in town (not on the highway using “Dream Drive/ Cruise Control”) the car will start to brake, warning me to pay attention and keep my hands on the wheel, all the while I have both hands on the wheel and I am driving the vehicle When starting often times the reverse camera will not work for up to 30 seconds Incorrect mileage range – I charged the vehicle to full with a range of 400 plus mile showing – I drove to Columbus Ohio – 70 miles aways at posted speed limits, with no aggressive acceleration, no additional weight (just me at 180 lbs) and when I reached Columbus I showed a range of 230 miles remaining and when I returned home I was under 100 miles remaining. Recap – range of 437 miles to start, traveled 141 miles, and had 89 miles remaining. The primary reason I purchased the Lucid over other EV manufacturers, was the range. Completely misleading and the car is now used only for local trips/in-town trips.
Incident 1: While driving to work, accelerated to pass a car on the right going approx 45 MPH. The dash showed a RED "Drive System Fault" and the car would no longer accelerate. The steering was fine and I changed to the left lane. After approximately 5 seconds, the dash and all internal screens when blank. I was able to pull off the main road to the entrance of a housing development and coasted to a stop about 20 feet off the main road. There was no power to turn on the flashers to warning other drivers existing the main road. Total time was approximately 10 seconds from warning light to stopped, dead car and approximately 0.2 of a mile. If this had occurred on a highway or a busy street, the car would have died on the main road WITHOUT any lights to signal other drivers. I called roadside assistance. After two attempts, they were able to "reboot" the car. They said I was able to drive it to work and would have a technician call to setup an inspection. The car was inspected and they said there were no issues found. INCIDENT 2: The next time I drove the car after the inspection, I was driving to work. Shortly after turning onto main street going approx 30 MPH, the RED "Drive System Fault" displayed on the dash. Again, I was not able to accelerate, but steering was fine. After approx 2 seconds, all internal screens went blank. I immediately turned into a Shopping Center entrance. The brakes seemed to apply as the car went from slow to complete stop. Total time was approximately 5 from warning light to stopped, dead car and less than 0.1 of a mile. Although all internal screens were blank, the flashers were able to be turned on. Although the flashers also turned off after 15 minutes. The car could not be "rebooted" and had to be towed. If I had not instantly recognized what was occurring, I would not have got the car off the main road. It is likely that if this occurred on the highway, it would have caused an accident.
Driving 60mph vehicle shuttered and warning came on saying car was shutting off in 2 minutes. Drove to safe spot with brakes barely working and car shut down on side of road. 6 weeks old and 1,089 miles Concern, what happens at night on highway.
Seat moved into the full forward and full forward tilt position without warning pinning my knees against the lower dash and my chest against the steering wheel. The manual override buttons on the side of the seat were inoperable to stop the movement. Fortunately this happened prior to leaving the garage. If it would have happened on the highway I would not have been able to control the car. Car is currently not driveable.
The contact owns a 2022 Lucid Air. The contact stated while reversing out of his driveway, the vehicle lost motive power and stalled. The contact stated that the “Drive System Fault” message was displayed. The contact was unable to restart the vehicle. The manufacturer was contacted, and the system was reset. The contact was able to restart the vehicle; however, the failure reoccurred. The manufacturer was contacted again and stated that the vehicle needed to be diagnosed by one of their technicians. The failure mileage was 897.
My drive system broke while going 70 miles per hour on the highway. Causing me to slow down instantly and gave me 30 seconds to pull over to the side of the highway.
Summary: Vehicle sometimes drives in the OPPOSITE direction of selected Gear Detail: When changing drive direction in a very specific inclined position, the Lucid Air might drive in the opposite direction to what the driver has selected. Youtube video demonstrating this issue: https://youtu.be/xTdIdEG6aCk What component or system failed or malfunctioned, and is it available for inspection upon request? Drive system malfunctioned. Vehicle drives forward when in Reverse. How was your safety or the safety of others put at risk? Blocked the sidewalk, 9 inches from a wall. Expected the car to move backwards when it moved forward instead. Despite being in the correct gear. We could have easily hit a pedestrian. Has the problem been reproduced or confirmed by a dealer or independent service center? I have reported it to Lucid on all available channels. Have not heard back from them. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: Car lost all ability to move forward except for a very weak crawl of 1 or 2 miles per hour. The car is with the manufacturer at this point. Q: How was your safety or the safety of others put at risk? A: Car stopped in the middle of traffic with no warning. I had to slowly move the car to the shoulder across lanes of traffic while going 2 mph. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Yes. The problem is a hard failure and was not fixed by rebooting the car while on the shoulder. The car was transported nearly 300 miles to the Chicago service center where it is being diagnosed. Several drivers have reported the same problem on the Lucid Owner’s Forum. Go to https://lucidowners.com/ and search for ‘turtle mode’. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: The car is at the Lucid service center in Chicago (the manufacturer). Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: Car operated normally until the failure occurred. The speedometer was replaced with a red warning symbol and message: ‘Drive System Fault, Pull Over and Contact Customer Care’ .
The contact owns a 2022 Lucid Air. The contact stated that while driving at an undisclosed speed in inclement weather, there was a lightning strike in close proximity, causing the vehicle to lose motive power. The vehicle inadvertently rebooted and the contact was able to park the vehicle next to a residential garage; however, after turning off the vehicle, the vehicle was unable to be restarted. The vehicle was towed to the dealer where it was diagnosed that a battery pack had short-circuited and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the lightning strike was not related to the failure. The failure mileage was 243.
My vehicle was in the garage and the drive train failed. No other details were provided to me by the manufacturer. There have been at least four other reports, in which vehicles were on the road when this occurred and the vehicles shutdown with little to no time to find a safe spot to pull over. This seems to be an issue with either the main EV battery or the 12V accessory battery.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
In a Part 573 Report dated July 27, 2023, Jaguar Land Rover North America, LLC (JLR) notified NHTSA of a safety-related defect in 2021-2022 Jaguar I-Pace vehicles. This filing was assigned Recall No. 23V-518. JLR noted that the subject vehicles are equipped with High Voltage Coolant Heaters (HVCH), supplied by Webasto Group (Webasto), that can develop cracking and delamination of the heating element, leading to an inability to defrost the front windshield, which may increase the risk of a crash. In a Part 573 Report dated January 11, 2024, Lucid USA, Inc. (Lucid) notified NHTSA of a safety-related defect in 2022-2023 Lucid Air vehicles. This filing was assigned Recall No. 24V-011. Lucid noted the subject vehicles are equipped with HVCH, supplied by Webasto, that can delaminate, leading to an inability to defrost the front windshield, which may increase the risk of a crash. The purpose of this Audit Query (AQ) is to: 1. Obtain a complete list of purchasers and the quantities for which the same or similar HVCH were supplied; 2. Obtain copies of all written communications initiated by Webasto and sent to its purchasers regarding the subject equipment; and 3. Request Webasto, per 49 CFR 573.3(f), submit a requisite Part 573 Recall Report for defective HVCH installed into motor vehicles of multiple vehicle manufacturers.
On January 11, 2024, the Office of Defects Investigation (ODI) received Recall 24V-011 that identified a safety defect in the High Voltage Coolant Heater (HVCH) installed in certain Model Year (MY) 2022-2023 Lucid Air vehicles manufactured prior to July 2022. The HVCH may experience an internal delamination failure, which poses a risk of the vehicle losing defrost capability. If the HVCH fails, coolant cannot be heated, and the windshield cannot be defrosted. Loss of adequate windshield defrost capability could lead to restricted driver field of vision and an increased risk of a crash. The remedy outlined in this recall is a software update that identifies any HVCH failure when it occurs, which then provides a notification on the glass cockpit panel about the lack of defrost capability and advises the owner to contact Lucid for an HVCH replacement.Lucid will then replace the HVCH at no cost to the owner. On July 27th, 2023, Jaguar Land Rover North America, LLC filed Recall 23V-518 which affects Jaguar Land Rover vehicles equipped with the same HVCH as the Lucid Vehicles that were supplied by the same supplier (Webasto AG). Jaguar Land Rover North America, LLC’s remedy is to replace the HVCH in the affected vehicles. ODI was concerned that by only providing a notification to drivers that their windshield defroster is not working, Lucid puts the driver in a situation where they could experience the failure during the same drive cycle as they receive the notification. In this scenario, the driver is not aware they have a failed HVCH until they are operating the vehicle and need the defrost function prior to being able to have the vehicle serviced. ODI opened Recall Query (RQ24002) on February 8, 2024, to assess the adequacy, including the safety consequences, of the remedy described in Lucid’s Recall 24V-011. ODI received Lucid’s Information Request Response (IRR) to this investigation on April 29, 2024. To date, ODI has not received any complaints regarding the recall remedy outlined in 24V-011. In reviewing Lucid’s IRR data, the percentage of failures after the recall remedy has been implemented on the vehicles is 0.14%. Of the failures identified by Lucid, none of them described a loss of visibility out the front window. There was one claim of property damage allegedly due to the recall remedy. ODI's review of information related to this claim does not indicate a need for further action under this investigation. During the investigation, Lucid clarified that upon the driver receiving the notification their defrost was unavailable, the dashboard message alerts them to use caution if their view is obstructed and to contact customer care. Upon contacting customer care regarding the dashboard message, a Lucid service member will create a service appointment to have the HVCH replaced. In instances where the consumer had expressed they do not feel comfortable taking the vehicle into the service center themselves, the service center has offered for the vehicle to be towed. ODI also met with Jaguar Land Rover on November 20, 2024 to review their recall (23V-518) and their reasoning for replacing the HVCH. Jaguar Land Rover informed ODI that their affected vehicle systems were incapable of detecting an HVCH failure and are unable to warn the driver that the HVCH was starting to fail.This differs from Lucid, which was able to implement a software update to detect and identify a failure to the driver. After analyzing the data submitted in Lucid’s IRR response and reviewing Jaguar Land Rover’s reasoning for its recall remedy, ODI is closing RQ24002 without action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.