2003 Mack CX
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2003 Mack CX. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
10 recalls name the 2003 Mack CX. Newest first.
Mack IS recalling 34,269 my 1999-2005 CX and my 2004-2008 cxn trucks. the headlight switch may prematurely fail resulting in inoperative or intermittent headlights.
Risk and remedy
Risk
The head lights may not operate properly which could result in intermittent or no headlight function. this could impair a driver's visibility, increasing the risk of a crash.
Remedy
Dealers will replace the headlight switch. the recall began on february 27, 2009. owners may contact mack at 1-800-528-6586.
On certain trucks equipped with aset ac model engines, the engine as configured with an external exhaust gas recirculation system makes servicing the fuel injection lines difficult when using traditional tools. therefore, it IS possible for fuel leaks to develop when removing and installing the fuel injection lines.
Risk and remedy
Risk
A leak in the fuel injection line may spray fuel on the hot surfaces of the exhaust gas recirculation system, which could result in an engine fire.
Remedy
Dealers will replace the fuel injection lines free of charge. note: this recall supersedes a previous campaign conducted in 2006 (please see 06v392). the recall began on september 11, 2007, with subsequent mailings every six weeks until april 2008. owners may contact mack at 800-528-6586.
On certain trucks, a leak in the aset ac fuel injection line may spray fuel on the exhaust gas recirculation pipes that carry hot exhaust gases .
Risk and remedy
Risk
This could potentially result in an engine fire.
Remedy
Mack has issued a stop work on this campaign under further notice (2-22-2007). the remedy does not adequately address the issue on all vehicles. mack will re-release the recall in the near future. (please see nhtsa no. 07V159/mack recall no. Sco323 for vehicles that have had this repair already performed.) this recall has been superseded (please see 07v401/sc0324).
On certain heavy duty class 8 trucks, there IS a slack on the brake assembly's adjuster and it IS interfering with the axle housing.
Risk and remedy
Risk
This interference leads to a reduction in braking capabilities on the right side of the vehicle as the brake "shoes" become worn, increasing the risk of a crash.
Remedy
The rear brake assemblies were replaced. all vehicles have been repaired.
On certain heavy duty class 8 diesel trucks equipped with aset ac engines, the location of the fuel inlet hose may result in overheating or abrasion of the hose, which may lead to a premature failure.
Risk and remedy
Risk
If the hose fails, fuel can be sprayed on the exhaust manifold, which could potentially lead to an engine compartment fire.
Remedy
Dealers will repair and replace the fuel inlet hose free of charge. the recall began on february 14, 2005. due to some quality and supply issues with parts to support this safety recall, owners may have been informed during april 2005,that the safety recall was on hold. these issues have now been resolved. for owners who have not had their vehicle(s) repaired, contact a mack parts and service center immediately to schedule an appointment to have your vehicle(s) repaired. owners may contact mack trucks at 610-709-2131.
On certain truck chassis, the steering gear mounting bolts were made of inconsistent bolt material, which has led to bolt failures. this inconsistent bolt material condition could result in a failure of a steering gear mounting bolts. The steering gear IS mounted to the vehicle's frame with three bolts.
Risk and remedy
Risk
Failure of two of the three bolts could result in the loss of steering, which could result in loss of vehicle control and crash without warning.
Remedy
Dealers will inspect vehicles. new steering gear mounting bolts will be installed. the recall began october 2004. owners should contact mack at 1-610-709-3337.
On certain chassis equipped with dana steering axle assemblies. these axles are built with an integral knuckle and steering arm. the steering arm could have longitudinal cracks.
Risk and remedy
Risk
The ball stud could become loose, causing loss of steering control which could result in a crash.
Remedy
Dealers will inspect the integral knuckle and steer arm and replace if necessary. owner notification began on january 16, 2004. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3337.
Certain heavy duty vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 121, "air brake systems." improper seating of the check valve retainer in the brass fitting housing has occurred. it IS possible for the air brake system pressure to push the check valve internal parts into the primary system reservoir and a…
Risk and remedy
Risk
In this condition, the vehicle would not meet the emergency requirements of the standard.
Remedy
Dealers will replace the check valve. owner notification began november 26, 2003. owners should contact mack at 1-610-709-3337.
On certain heavy duty trucks equipped with jost international jsk 37U series fifth wheels, a fatigue crack can develop in the bracket pin weld under certain loading conditions.
Risk and remedy
Risk
If left undetected or corrected it could lead to the separation of the fifth wheel top plate from its mounting structure, possibly resulting in a crash.
Remedy
Dealers will replace the bracket pins and repair instructions free of charge. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jost international at 616-846-7700 or by email to recall@jostinternational.com or mack at 610-709-3337.
Certain heavy duty trucks fail to comply with the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." the view of one of the four back of cab reflectors IS blocked by the exhaust system.
Risk and remedy
Risk
With the right reflector not being visible, the width of the vehicle IS not readily apparent, increasing the risk of a crash.
Remedy
Dealers will install two additional reflectors. Owner notification began june 4, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008366CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
- 10246086TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
- 10241946TSB: Barksdale Leveling Valve, Leak Test
- 10238788V-MAC III Odometer And Engine Hours Programming
- 10237339CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
- 102189132009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel
- 10215315Programming Failure - Chassis With Cummins Engine And An Allison Transmission
- 10215312(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
- 10215289Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
- 10215287US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
- 10213658Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
- 10213652Low Oil Pressure Diagnostic Process For 11 Liter Engines
- 10213648Engine And V-MAC III System Will Not Shutdown
- 10213644Premium Tech Tool ( PTT ) Training Materials And Support Tools
- 10213642No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
- 10213641Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
- 10213640Electronically Controlled Suspension (ECS) Losing Air Pressure
- 10213639Low Voltage Disconnect (LVD), Function Description
- 10213638DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10213637DEF Pump Cycling periodically Hours After Key Off
- 10213636Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10213633USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
- 10213632NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10213630Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
- 10213625Mack - PTO Pump Speed Calculator
- 10213612(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
- 10213609Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
- 10213608Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
- 10213605Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
- 10210987V-MAC - ABS Malfunction Lamp On - ( Eaton ABS Active Code 17-10 / Arvin Meritor Wabco Active Code 7-4 )
- 10175991Reman Engine Label Replacement
- 10130447Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
- 10130444Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
- 10130443Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
- 10130439Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
- 10040716Mack trucks: the instrument cluster IS not displaying the proper transmission message.*rm
- 10040051Mack trucks: there IS revised mounting hardware for the exhaust manifold and turbocharger.
- 10034967Mack truck: rear trim panel wear plate, installation. Model chassis equipped with high back or mid back seats, the seat back can rub and wear through the rear trim panel. Does not apply to chassis equipped with sears brad seats. Models ch, cl, cv, CX and gu. No model years listed.
- 10011600Hood-mounted mirror reinforcement plate. Mack CX model.
Every Mack CX model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.